MSI Star Key on Windows 7

Hello!
I have a bluetooth usb device since 2005, back then I used to have windows xp and it worked very well, now I have win7 32 bits and I'm having troubles with the installation, driver is not supported.
The device is the MSI star key v 1.0. How can I get the right drivers??
Regards!

Topic split and renamed.
This is a very old device now, and MSI does not provide Windows 7 drivers.
Its possible that drivers are already included with Windows 7, have you tried letting Windows Update find drivers for you?
Alternatively you could give the Vista 32bit drivers a try, they may just work (Windows XP drivers won't):
http://eu.msi.com/product/net/STAR-KEY.html#/?div=Driver&os=Vista%2032

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Quote from: tempaccount1234 on 05-April-11, 19:27:06
Could anyone please provide specific information? Will the Vista drivers work for Windows 7. I am not able to use them. Is there any setting required? Please help......
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Quote
It seems that contacting MSI support is a waste of time.
Have you even tried? Visit http://ocss.msi.com.tw, enter your email address and open a new ticket.

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First of all for some strange reason i cannot register my star key 3 which i bought at 23/03/2010 from www.e-shop.gr, i have send to MSI the photo with the serial number.Second, clearly in the manual refers about a software driver CD which was not included in my package! I have searched the MSI site for an MSI driver and it has only for STAR KEY 1 and 2 ,not for STAR KEY 3! Currently i have the driver that Windows XP service pack 3 installed but as i saw from previous models STAR KEY 1 and 2 ,the MSI driver has more features.To anyone who has MSI STAR KEY 3, did MSI included a driver CD in the package?

Even though I can understand your frustration, you need to understand a few things in order to take the next steps in this matter:
First:
The BlueSoleil package is not an MSI Product but a piece of bundled third party software that comes with the package. It is kind of like buying a CD/DVD Burner and getting a CD that contains Nero Burning ROM and a valid license for the particular Nero Version on that CD. Now let's say: That this "older" Nero Version does not work very well with Windows 7 64bit (because it was concipated for older Windows Versions). Who do you blame for that? The manufacturer of the optical drive? When you contact the software company behind Nero about that, they will tell you exactly the same thing as BlueSoleil did: Buy a newer version! Now, please don't tell me, that will start complaining about the manufacturer of the optical drive about an outdated Nero Version.
Second:
Quote
I bought this device a couple of months ago, so its not even a very old one!
Just because you bought this device only recently in some shop, that does not mean that it is brand new (the shop could have had that thing in stock for a couple of years already).
In fact, the device is at least 3 years old (if not older) and is officially advertised as supporting the 32bit versions of Windows 2000, Windows XP and even Windows Vista. Windows 7 was not even on the market back then and therefore there was also no possibility of including a copy and a license for a Windows 7-ready Bluesoleil version. There is an old version of the bundled/third party BlueSoleil Software on there because the product was put out on the market more than three years ago. In case the people in that shop you bought the device in told you any different, they did not really provide very good advice.
Quote
the ability to contact the real MSI Support
... exists here: http://support.msi.com/
However, MSI will most probably be able to help you with getting your hands on a free up-to-date Bluesoleil version (just like the optical drive manufacturer who will not provide you with a free copy/license of the latest Nero Release).
Quote
I also tried to register the product but the registration page says: "not MSI product" BAHH!!! WHYY??
What page exactly? Do you have a link?
Quote
I have the serial number
Did you enter the serial number of the device or the serial number for the BlueSoleil Software Version that came with it?

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- Matti P

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Quote from: badboy2k on 16-November-12, 13:18:56
MSI Star Key 3.0
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Quote from: Tiresmoke on 20-September-06, 19:19:50
So if I had to guess the key and the headset may not be fully compatible.
Well, as I was saying, I have tried the dongle with three bleeding edge stereo headsets from three top of the line companies (among them Jabra and Plantronics). Doesn't get any better than that, trust me. It would be really weird for a commercial Bluetooth dongle to be incompatible with that.Quote
There may be something else but the USB2.0 does not seem to be mentioned in the manual at all. You may want to ask the tech if he has ever seen this device himself or ask if he is guessing. Then ask for a tech to respond that has used the device.
Yep, they say they tried it with their own MSI FS300 stereo headset and it works fine. (Yeah, what else could they say, right?) Now, everybody seems to be missing the point that I came across precisely the same issues with my Belkin dongle, and they were solved after I installed some obscure patch I found on Belkin's website (no thanks to Belkin tech support though!). It's gotta be that this is also fixable via some firmware update. I do not think this is a hardware issue. At any rate, they told me that there is no such firmware update available, nor is there any in the works. Also, interestingly enough, they say they can only test the dongle with their own headset. My thinking is that anyone that claims compatibility with a standard as widespread like Bluetooth, should do everything possible to ensure that their device works indeed with other Bluetooth-compatible devices.Quote
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