MSI Support in Finland, VGA-Card RX4870-T2D512-OC

Hi,
I was wondering that do i get any kind of help from here because from MSI Support to EU customer seems to be non-existent.
I have posted an issue to MSI Online Customer Service over an 1,5 month ago and it is still in "New Inquire" state. How long i have to wait to get my message answered.
Here is my original message
MSI RX4870-T2D512-OC
Hi,
I was wondering do i have any kind of change to get my graphic card to warranty even if its over 2 year old since i bought it. There is a malfunction in other dvi-port and s-video port. Neither of them don´t show any picture at all and windows 7 recognizes 2 display monitor and 1 TV even that i have just one monitor plugged in. I have re-installed all drivers and even formatted the whole computer and the problem is still on so its not a software malfunction. A clear hardware problem. I hope there is still a change to get this in warranty because it was expensive and I do not think that it should breakdown in less than two years
I have the original receipt and the bought day was 14.08.2008
Serial number for the card is:
SN:912-V803-2660807000305
Best Regards
Joni Mustonen
"

Quote from: AaronYuri on 09-August-08, 02:00:37
Do it through hardware settings, not driver level.
Thanks for helping!
I solved the problem. I was forgotten to connect an extra powercable to my graphics card. Trying all the settings in Windows XP instead of Vista, the message popped up that my card its power was to low... Now I'm able to downclock my gpu Thanks again for helping!!
Stefaan

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IRQ 3 Communications Port
IRQ 4 Communications Port
IRQ 6 Standard floppy disk controller
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PCI / AGP Video
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ATI Radeon HD 3850 (RV670)    3D Accelerator
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Attached:

You can not post an image directly from your PC, you need to do from image hosting service such as Photobucket, Image Shack.
See here how to do it: https://forum-en.msi.com/index.php?topic=90789.0
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The Crew - Launch Trailer
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What happen to the VGA card????

ok
my pc :
pro:p4 3.2 1mb cash fsb 800
board: Msi 865 PE NEO2 P SERIES
VGA : HERCULES RADEON 8500
SOUND : CREATIVE LIVE
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+3.3V 12A
+12V 12A
-12V 0.5A
+5V 22A
-5V 0.5A
during playing games or even running winows applicatios the monitor shows vertical lines of many colours and the pc crash and i had to restart , ome time i had to remove the card and put it again to work but the problem return back later???????????????????????????????????????//
i have the latest driver 4.10 and tried to install Windows Me the problem is the same
what happen to my VGA card /??
please help

i wil buy the power supply after tomorrow what is the best????
do u think that problem only in the power ???
thanks for help
my msn messenger : [email protected]
can we talk if u please?

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Quote
Originally posted by NovJoe
Low PSU power possible to affect this... Over-heating of card and CPU could also be the cause... BIOS settings could be another cause too... Trying looking into these areas as there's alot of possibilites on a general problem like this.
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https://forum-en.msi.com/index.php?topic=66928.0
https://forum-en.msi.com/index.php?topic=25278.0
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In Reply to syar 2003:
I've already had my wireless network for a while and it (still) works perfectly with my old Abit m0b0. It consists of a D-link DWL-G520, D-link DWL-G650 and a D-link DI-624 accesspoint.
In Reply in general:
I've tried with belkin for my workstation but it seems to be in conflict with my other D-link products. Hence I don't want to mix network brands because as you say, they usually has quite poor compability, and for another thing I would like to be able to use the "boost"-functions available when using all D-link Etreme G products (Extended range and "108Mbs"). It seems quite odd to me that pretty much every D-link product except my DWL-G520 is supported by my mainboard, and since I know for a fact that there's nothing wrong with the card I'm led to beleive that the problem has something to do with my software configuration.
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MSI Support in Finland, VGA-Card RX4870-T2D512-OC

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