MSI TV@Anywhere PLUS remote control shut down problem

Hi!
I have a MSI TV@Anywhere PLUS card working fine. I use the remote control without problem. Except that, when i want  to shut down my PC with it. I push "POWER", the app closes, and after that i push "RESET" and I get this: "Press "Power" to shut down your computer, or any other key to cancel" . But whatever I try to push on the remote, nothing happens...but by the mouse, the OK or Cancel buttons work.
Can somebody help , what is going on?
thanks much!

Hi All,
I solved my problem with some trying, this msi remote is really funny....
Okey, so It appears that, when the above mentioned "shut down or cancel" window comes up pushing the "RESET" on my remote, the remote app. stops receiving commands/stops working. If i close this window, I am able to use again my remote controller. phhhh....
All right, lets use the built-in mouse/pointer controller to click (5) on OK in the window, when it is asking for shut down... NOT working either, because as i mentioned above, when the window appears, the remote stops working... jejeje :D
So, I made a shutdown.exe command icon on the desktop, and I can click on it with my remote...solved...
(the remote controller cannot navigate the cursor above the windows taskbar i do not no why..., besides this, it is ridiculous how difficult to move the cursor with he controller, pushing like crazy :D )

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