MSI Z87-GD65 USB Razer Megalodon not recognized by windows!?

Hi guys, I recently just upgraded my PC and everything is okay except my USB Headphones are not recognized on this system oO I had to reinstall windows to get the motherboard to be compatible with my setup and after updating windows and looking up the problem, I haven't found an answer.
The Headphones work 100% sure because they worked on my old mobo and my laptop that is right next to me.
Says its an unknown device and has a ? next to it. Also these headphones use the Windows USB Generic Audio Driver but for some reason its not working.
Any help would be appreciated alot

Try the latest Bios: >>Beta BIOSes<<
I will check for a newer version as well right now.
Edit: .141 is the latest.
Might want to check for a firmware update for the usb device as well.
Edit#2: Install the ram properly and see if that changes anything. Locking this topic as it is a duplicate.

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Hi and welcome,
to DougQuaid tip.
Allso if you have OC your system, you need to set Ratio mode to Dynamic and voltage mode to Adaptive.
Like in this picture of my BIOS settings. I marked those with yellow.
Warning: After that you shouldent stress test your CPU anymore with Prime95, Occt, or so on programs. Because they could get the MB give too much power to CPU
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There seams to be new official relice of BIOS 1.3v there too, so you could try that. if yours cot some bug in it.
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So ived build a brand new system and i bought a brand new razer megalodon headset asswell and it dosent work at all with the motherboard i had both headset and the MB replaced and didnt help at all, ived looked at tons of forums and triede evry thing they recomemded but nothinjg helped, when i pluged it in it says *USB Device not recognized* its starting to get really frustrating and im starting to believe that the only fix is returning the motherboard and cpu and buy a Z77 instead !! Z87

It doesn't work with your board as it doesn't with all kinds of combinations. If it works with those devices you tested fine but that doesn't change the fact that it doesn't work on your board.
Anyway from this point on we can't help you. Either you ask Razer and report your problem or you don't. You may also contact MSI if you like: >>How to contact MSI.<<

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Anyway, if you get back to me with the answers to these questions then we can carry on from there.
Best regards,
Peter H
Applications Engineer.
National Instruments.

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Options in menu are selectable from menu either by a click or enter and arrows.
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Hi,
Quote from: TrisXD on 15-July-13, 20:12:10
Its a fresh install of Windows 7, i had to do it to fix my original problem =/
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Sorry, when i post my last anser, i didnt know your new problem
Sounds like old problem from time of XP to Vista.
Firsth. Take out that USB connection of your headset from PC.
Secend. Uninstall any driver that headset (or you) may have installed to your OS.
Third. Run registercleaner program.
Fourth. Shotdown PC and then start again (dont just reboot!)
Fifth. Download and/or Install drivers for that USB headset.
Sixth. Reboot that PC.
Seventh. Insert that USB connection.
I hope this helps! Cheers, Mummy
If not i would try to ubdate intel chipset drivers(if MSI ones dont work, i would go to Intel site and try them from there) and if those dont help then another reinstall of OS and member to inser USB device after installing drivers for the device.

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Hello Everyone and helpers...
I just did a format Thought because win bug problem.
ok so ,, the bug i got when I'm trying to launch the audio devices i wait like 2-3min...Until it runs
It happens randomly
Sometimes it opens very slowly, sometimes quickly, but it's even slower then restart your computer when u got the bug...
i try to go back to first driver it not help...
It happens whehn the two screens are connected to a computer
When I restart it works out all fine Until ...
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it lose my lg Sound output tv every time u have to restart pc to fixed it...
i try few amd drivers,,,, also not help...
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same problem here, I have a NuForce USB DAC for my Computer, everytime i boot my computer, the output source shifted to my LED Monitor{HDMI}, though I have set the DAC as default. I did not install the Sound Blaster Cinema software! what's wrong then?

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1. MSI Z87-GD65 GAMING / Killer E2200 slow upload speed
2. System
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- MSI Z87-GD65 GAMING (MS-7845)
- 16GByte Memory
- NVIDIA GeForce GTX770
- 256G SSD
3. MB Drivers
- MS-7845 (MS BIOS) : 1.B0
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- Intel ME Driver : 9.5.15.1730
- Intel Chipset Drivers : 10.0.20
- Intel Smart Connect Technology : 4.2.40.2418
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4-2. Other Notebook Test / Download 350MBps / Upload 350Bps
5-1. E22w7x64.INF / DriverVer = 03/27/2014,8.1.0.23 Driver Only Install Test
5-2. E22w7x64.INF / DriverVer = 07/03/2012,8.0.2.38 Driver Only Install Test
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5-5-1. KillerCleaner_64bit.exe Run
5-5-2. KillerSuite_1.1.48.1376_Win7_Win81.exe Install Test

Quote
4-1. speedtest Test / Download 350MBps / Upload 5MBps
4-2. Other Notebook Test / Download 350MBps / Upload 350Bps
what is the expected upload speed?
on the second Upload 350Bps is not realistic...
there are newer drivers as well: 1.1.49.1068
http://www.msi.com/support/mb/Z87-GD65-GAMING.html#down-driver&Win8.1 64

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Anyone have any ideas? Thanks.

Hi, thanks for your reply.
My specs are as follows:-
i5-4670k
MSI Z87- GD65
16gb Crucial Elite 1866 using X.M.P
250GB Samsung 840 EVO SSD
MSI GTX770 2GB
Corsair HX850w PSU
Windows 8.1 Pro
I have no Wifi card or software installed so i'm just using the onboard ethernet.
Current download speeds shown in Speedtest.net is 74 Down 19 Up, however the Usenet speed i'm getting is around 64 Down (8200KB/s). Difference of 10Mbps. Ive checked settings on the Usenet provider side and they are correct.

MSI Z87-GD65 USB Razer Megalodon not recognized by windows!?

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