MSI Z87m problems with Realtek install

I cannot install Realtek drivers with this motherboard. Brand-new system with Windows 7. Intel I5 CPU, gigabyte gtx 780, 8 GB ram. All drivers updated, win 7 updated.
I have tried the drivers from the included disc and also direct from Realtek site. They will install but they will not work. Red Cross shows up on the volume icon anytime I try to open audio.
I have even tried reinstalling the OS twice. Makes no difference.
I tried installing the Realtek drivers from SafeBoot. I just get an error message.
Creative Sound Blaster cinema will also not work because the RealTek drivers don't work.
I have read a few other posts of people having this exact same problem with this motherboard and Realtek drivers.
The windows HD audio will work.
Right clicking on Realtek properties in device manager shows everything is working fine, even though it isn't.
I have also had problems when booting into the bios. If I try to change anything, like a fan setting, and then try to save and exit, the system freezes. I had to CMOS once already. Pc also freezes in the bios when trying to access the hardware Monitor option, requiring a reboot. The other options work fine.
I've written to MSI about this problem but I was hoping somebody might have an idea of what I could try before I take the system back to the store for them to check it and replace the motherboard, as I will then be without the PC for a week.

What xmad is trying to get as information is the 'complete' name of the mainboard. Z87m is not good enough. Also, more information about the other systems components including specifics of the RAM, brand, rated speed, and the PSU brand and description. For now, test with just a single RAM stick.

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