MSI Z97-G45 Sound Issue

I bought a MSI Z97-G45 two weeks ago, everything is working fine except for the sound. The problem is when I plug my 3.5mm jack into the motherboard it does give sound, but a very low volume. When you turn the volume up it starts making a crackling noise. I have to turn my speakers up all the way to the maximum (normally this would blow them up). The windows volume slider is on maximum so that isn't the issue.
When I plug my speakers in the front of the case everything is working as normal, it's only when I plug them into the back of the motherboard.
I've updated the drivers and even unplugged all my USB devices to see if the problem went away.
Any advice on what this could be?

Quote from: Nichrome on 16-July-14, 03:19:05
>>Posting Guide<<
Have you installed all the drivers required from here?
http://www.msi.com/support/mb/Z97G45_GAMING.html#down-driver
I have installed all drivers that are required, device manager shows everything as correct. Front panel audio works correctly (same drivers?), only when plugging the speakers in the motherboard the issue starts.
Here are my full PC specs:
Board: MSI Z97-G45
Bios: Version 2.20
VGA: MSI 660GTX 2GB Twin Frozr
PSU: Enermax Liberty 620Watt
Intel Core i7-4790K Haswell 4GHz (4.4GHz Turbo Boost) LGA 1150 88W
MEM: Corsair 1600mhz 4x2gb CMX8GX3M4A1600C9 @ Auto Voltage
HDD: Samsung Evo 840 250GB
COOLER: Corsair h100i Water Cooler
OC: No
OS: Windows 7 64bit Professional

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MSI Z97-G45 Gaming can not POST or enter BIOS but has display

Hi
First post here and sadly a technical one. I just bought the following hardware:
- MSI Z97-G45 GAMING MoBo (no idea on BIOS since I cannot enter it at all)
- Intel Core i5 4690K s1150
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I should also mention that when I test it on the bare minimum (CPU, PSU, 1 stick of ram) I get A9 in the lower corner before the dragon logo appears.
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Quote from: Bernhard on 08-July-14, 19:43:46
Can you post your board's serial number. This contains the manufacture date. From that one could deduce the BIOS version on that board.
As for the windows installation from your previous system, you would be very lucky if you were able to boot with that. Perhaps force safe mode if and when you are able to boot, and then try installing the new drivers. The problem is that with the old drivers still in the boot menu, you are probably heading down a slippery slope trying to re-use it. A clean installation would be advised.
Whatever is on the HDD now should however not prevent you from getting into the BIOS.
The fact that your CPU is recognised by its make doesn't mean that its supported. The CPU ID is probably read by the BIOS, but the microcode of the CPU may be missing in the BIOS support. I am trying to think of possible reasons here, and these are just some of my current ideas as to why you may not be able to get into the BIOS.
Have you tried your MB outside the case yet, i.e. on a non conductive surface, i.e. wood or cardboard to eliminate any chances of a potential short?
Also, you may want to check your CPU seating again and carefully inspect the CPU socket pins to ensure that none were bent or are not making proper contact
Yep here is the serial number: 601-7821-050B1405415963
Yeah I didn't really expect to have too much luck with the original windows 7 installation but I had no choice since my last computer failed to power on (faulty PSU I suspected).
However, as you also mentioned, I do not think it would prevent me from reaching the BIOS setup.
Hopefully the above serial can make some sense for you but I do recall some sort of date after a CMOS reset at the top... I think it was 21 April or May 2014 or so. This was next to the following: E7821IMS v2.0.
Once I get home, I will try a few things like you suggested but trying to get as much info as I can before I get home so I have a few things to try.
Thanks again!
EDIT - as a side note, I also contacted the Online Retailer I got it from and the first response from them was that the DEBUG "A9" code meant it was the RAM not fully inserted. That is another thing I have to be 100% sure of but I am fairly sure it was fully clicked in on both sides... but you never know!

MSI Z97-G45 Smart fan control Bios v2.0 vs Bios v2.3

Hello
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When people will buy this MB and it has v2.3 from factory the smart fan control will not work properly and buyers will not know how good it can acctually be. I think the Smart fan control in v2.0 is super great
//Eson

Hello,
reflash this bios .241:
https://dl.dropboxusercontent.com/u/40094917/E7821IMS241.rar
then retest

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Hi,
I have tried some very modest overclocks with my machine, but it does not seem to like it very much at all (random reboots etc).
I posted in the sticky thread about the G-SKILL RAM, and tried some suggested timings (DDR3-1333 9-9-9-24 @ 1.50V), but I still had problems (random reboot happened a day or so later).
I am now back to complete defaults for everything, which seems to be the only configuration that has not yet crashed. I'm quite new to OCing, so can anyone point me in the right direction for troubleshooting this?
For reference, my hardware is as follows:
- MSI Z97-G45 (BIOS is the default that was installed when I bought it ~July).
- 4 x 8 GB G.Skill Ares DDR3 1866
- i7-4770K
- Zotac 4GB 770 GTX
Thanks!

My suggestion is update to the latest BIOS since it's improved RAM compatibility.
And see this compatibility report for OC memory, but crucial only tho..
http://www.msi.com/support/mb/Z97-G45-GAMING.html#support-ocmem

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Hello there!
As I received much of good help on these forums already, here comes my next help request. I will have to decide which motherboard should I buy soon (upgrading to Intel Core i7 4790K), I have done some research and found out that these two models I mentioned in the thread subject would be of my main interest. I am, however, a bit uninformed, as I could not find any test of MSI Z97-G45 Gaming. I have a few questions about those two.
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I think Z97-G45 looks better, that red dragon is really fancy, however Gaming 5 laminate looks more black, which makes it also atractive to me.
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Thanks in advance!

Quote
First of all, Z97-G45 has a fast boot in official specification on MSI Global and Gaming 5 does not say anything about it. Does it mean that Gaming 5 boots long? How I should understand that?
All modern mainboards support fastboot as it is a Windows8 feature.
Quote
I think Z97-G45 looks better, that red dragon is really fancy, however Gaming 5 laminate looks more black, which makes it also atractive to me.
All that I really need to know is, which one of these will perform better for CPU overclocking? Is there any difference at all? The price is really simillar. I also see that G45 does not contain an M.2 and neither of them got Sata Express. Could anyone explain if Sata Express or M.2 are really worth having them right now? Will M.2 improve my current SSD speeds? And Sata Express will improve my HDD speed? Or how does it work? Will it only boost up drives that are particularly made to work with those connectors
Z97 Gaming 5 is the more modern board. It offers more ram speed dividers. M.2 is pretty much standard for Z97 boards so G45 is more an option for those still willing to use slower msata devices. Of course M.2 is only any use for you if you are using a PCI-Express based (!) M.2 SSD. If you buy such an M.2 SSD (e.g. Plextor M6E) then it will speed up data transfer a lot as SATA 6GB/s limits latest generation SSDs already. M.2 on Z97 boards being PCI-Express based is running directly through PCIe lanes to the CPU while throughput of SATA is limited by the SATA interface. SATA Express being a similar technology is not supported by both boards but devices are also not available really.

MSI Z97 G45 Motherboard (CPU / RAM PROBLEM)

Hey guys! I recently built my first PC and need some help! I'll list my setup before elaborating.
Case = NZXT H440 Black/Red
MOBO = MSI Z97 G45
CPU = i7 4790k
RAM = TridentX 2400 (16GB)
PSU = Corsair AX 760 Platinum
GPU = MSI GTX 970
SSD = Samsung Pro 850
Okay so basically after I finished the build and fired it up everything worked GREAT! But, I realized the DRAM was only running at 1333 mhz by default. I did a little research and read that you're suppose to enable XMP Profile 1 on this MSI MOBO in order to achieve the 2400 mhz this memory offers - so that's what I did! However, this caused the CPU to overheat! Apparently XMP overclocks the CPU as well? Bad! I'm on stock cooling. It took me forever to figure out that it was the XMP that was causing the overheating too.
How can I achieve 2400 mhz WITHOUT overclocking the CPU and frying my PC? Why do I have to overclock at all? The ram is sold as 2400 and suppose to be compatible with my motherboard, processor, etc.
Please help!

Quote from: badboy2k on 11-March-15, 18:36:20
Memory speed is down to how your computers CPU's Memory controller handles the higher frequancy and if the CPU sees that the IMC is suddenly loosing a hold it will boost up the Voltage on the IMC (More voltage = More Heat) its a total shot in the dark that any CPU can use above its listed memory speed without needing more voltage to be stable!
your CPU's IMC will be overtaxed by running at 2400 so the voltage is increased to use that as the speed is at 150% what the IMC was rated at (1333/1600Mhz)
for your 4790k
Memory Specifications
Max Memory Size (dependent on memory type)    32 GB
Memory Types    DDR3 1333/1600
Max # of Memory Channels    2
Max Memory Bandwidth    25.6 GB/s
ECC Memory Supported ‡ No
if i was you its always a good idea to get a aftermarket cooler as the intel stock ones are very poor and are just barely enougth so the best thing to do is get a better one (e.g. a Coolermaster Hyper 212) that has a higher cooling capacity for not that much money!
that ram is putting 150% its design load on the IMC so it will be generating more heat then it was meant for so you need better cooling if your running those high OC memory sticks!
So what happens if I turn up the frequency to 2400 mhz without using the XMP profiles? Will the CPU still overclock? I know the memory needs more voltage at higher frequency, but what about CPU? Sorry I'm new to all this it's a lot to take in.

MSI Z97-G45 GAMING Sata controller performance

Hello
I have an question about the Intel Z97 Express Chipset Sata 6gb controller on my MSI Z97-G45 GAMING motherboard.
Is there any difference between the sata ports performance that can make different results when testing the hard drives. I have an Seagate 3Tb HDD and an WD RE 3Tb HDD and the Segate seems faster. When testing the drives with the manufacturers test suites Seagate takes about 1min to test and WD takes 2min to test and in HD Tune Pro Segate shows a faster speed and a more even curve.
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Im quite sure my sata cables in my new computer says 6gb on it but im not 100 sure. Im using Asus black Sata cables with black/white connector and the Sata cable included with the motherboard. So there should not be any problem.
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MSI P67A-G45 (B3) issues

Hey everyone I apologize in advance if this is long an rambling, but lack of sleep sucks .
Need a lil help before I get to drastic and decide to end my PC's life. Up till around 12:00 pm est yesterday my PC was working great, then my new Corsair H80i came in and I decided to do some very late spring cleaning(disassembled and dusted entire thing with canned air.), then cleaned off the old tg from the cpu re-seated and started installing the rest of the components. When it powered the problem occurred. It didn't come on an go off in a loop as I have read in other post, it came on an stayed on but the issue is I'm not seeing any indication of activity on the HDD (it is powered up) nor is there a video signal. It has the cpu power phase led's on the board and only one of those is coming on instead of all four. From reading the manual there wasn't much indication on what one light meant. Another quirk i noticed is that when it powered on my keyboard's led come on an quickly go back off an stay off till I turned the pc off an then back on. I did try the following:
Removed an powered on using one stick of mem, then tried with no mem installed. Still one cpu phase light both times.
Powered on with out HDD, still one light.
Removed all components including mobo from case and checked stand-off mounts..looks fine.
Performed a CMOS reset, still one light.
Pulled the vid card, again the same.
At this point I'm running out of patience. I know I probably haven't tried everything, but I'm at a loss for what to do next. I just wish there was better clarification on those cpu power phase led's in the manual. As i said before it only lights up one and that's it and there is nothing I can find that explains what that means, if it means anything and don't forget there is no vid signal so I have no clue to what if anything is going on during POST.
System specs:
MSI P67A-G45 (B3)
G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 1333
EVGA 01G-P3-1556-KR GeForce GTX 550 Ti (Fermi) FPB
CORSAIR HX Series HX750 750W ATX12V 2.3 / EPS12V
Intel Core i5-2500K Sandy Bridge
Corsair H80i cpu cooler

Quote from: Bernhard on 12-July-14, 19:27:02
Do you now have the MB out of the case? i.e. did you test it outside the case placing it on a non conducting surface?
Did you ensure all your power cables are properly plugged back in. i.e. the 24pin and also the CPU power plug.
You mounted a new cooler, did you ensure that you didn't put undue pressure on the CPU thereby bending some CPU socket pins?
Did you recheck the RAM slots for any lodged foreign matter?
Did you check your power cables feeding the HDD?
Can you test with another PSU?
Did you do CMOS clear with battery removed?
I did not try it out of the case. I will definitely give that a shot.
I double checked all my power cables
The cooler used thumb screws and I just hand tightened them. I will check again to see if anything happened to the pins, couldn't hurt.
I didn't notice anything in the RAM slots but again I should double check.
The power cable feeding to the HDD are seated snugly and I did pull an re-seat to make sure.
I sure wish i had a spare PSU. Guess i learned my lesson to have a back-up on hand just in case.
I did not clear the CMOS with the battery out, instead I used the button that was located on the back panel.
I appreciate the recommendations and will try out the ones that i can do. As far as the PSU I'll have to make some calls but that sounds like a good idea to try. It may be awhile till I can try anything, but as soon as I do and see any results I will let you know. Thank you for the feedback.

Z97-G45 Gaming ISSUES..

Hi all..
I have the Z97-G45 Gaming board in my pc.. recently installed it.
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If then i reset it again it may boot up ok and get onto the desktop.
If I then shutdown the PC.. on next boot I get the EFI shell inferface and the SSD drive that I am installing to has dissappeared from the BIOS and I cant select it to boot from at all.
If I then turn off and on again, the SSD drive may re appear, system will boot. Then again, if turned off and on again the SSD drive seems to dissappear and I get the EFI shell again.
I have changed my SSD.. same problems happen.. I am on my 2nd motherboard now... same thing happening..
I have tried a new PSU.. same issues.. changed RAM and GPU same issues..
Flahed latest BIOS when I got windows to load but still same issues
Its driving me INSANE.. Can anyone shed any light on this problem for me?
Thanks, Dan

As signature with AMD system obviously doesn't match the system in question follow >>Posting Guide<< and add specs.

MOVED: Difficult overclocking i7-4770k on an MSI Z97-G45

This topic has been moved to Overclocking, Undervolting.
https://forum-en.msi.com/index.php?topic=251097.0

My suggestion is update to the latest BIOS since it's improved RAM compatibility.
And see this compatibility report for OC memory, but crucial only tho..
http://www.msi.com/support/mb/Z97-G45-GAMING.html#support-ocmem

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MSI 970A-G45
Athlon Phenom X4 955 at Stock speeds(used from previous rig)
Corsair Vengeance 8GB PC12800 DDR3 1600MHz at Stock speeds(new)
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BFG 550W PSU(used from previous rig)
Windows 7 64bit Ultimate
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P.S. I am not overclocking anything. Processor and RAM are running at stock speeds.
P.S.S. I do have two USB hard drives hooked up. Could one or both of them be causing the random reboot issue?
P.S.S.S. Although I mentioned the USB drives, I never had this reboot issue prior to upgrading to this motherboard, video card and ram.
THANKS!

Hello,
Having the same issue with similar hardware. PC will boot cold and shutdown like it should but restarting most of the time causes the system to hang with no video but the fans run and MB LED's are still lit. Pressing the reset causes the video to restore and POST and a normal boot. I tried an old video card to eliminate a video card problem but it does the same thing. Here is the hardware I'm running, I just built it today.
MSI 970A-G45
AMD Phenom II x4 955 BE (not OC)
MSI AMD Radeon 6770 1GB DDR5 (Not OC)
Kingston HyperX Blue 4GB DDR3 PN:KHX1333C9D3B1/4G
LiteON 24x DVDRW (SATA)
WD Caviar Blue 6.0GB/S 250GB HDD
Cooler Master Extreme Power plus 500W PSU
I would post CPU-Z stats but I cant figure out how to attach images. help?
Areamike,
To adjust the command rate you have to go into the overclock tab and go into advanced DRAM config. If I can remember right you may have to adjust another setting away from AUTO to be able to access this menu. (i would be able to tell you for sure but I cant look at BIOS and be on the forum typing at the same time.lol) After having this problem I read a lot of reviews with people having trouble with this board, hopefully its just a setup problem for us.
-RickyB

MSI Z87-G45 reboot issue

I build a gaming system based on a MSI Z87-G45 motherboard. Everyting is working fine with windows 8.1.
I can boot, shutdown, suspend, ... but i can't reboot. When I reboot, from os or from bios, my screens go to black and the fans continue spinning. The computer do not reboot. Never. I have to press the power button for 4s, and the once more in order to manualy reboot.
I'm running the 1.9 bios with stock settings. All my drivers are up-to-date (dowloaded from the product support page). I think that the problem is bios related since I can't reboot properly from it. Oh yes. I've got the A2 code.
I tried different settings like to set the wake options from os and so but it didn't work.
And I've got a RM750 psu and i'm not drawing so much power out of it.
Any ideas?

I had chosen to update the 1.9 bios with M-Flash but I hadn't chosen the bios+me option. Now i've done it and it works. No me driver reinstall needed.

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Yesterday I took the deliver of a shiny new MSI Z68A-G45 (G3) and managed to install it.
Everything is working fine BUT I can only get the display via the only one of the connectors, either via the on board DVI /HDMI connector or via the ATI 6770 DVI / HDMI connector.
I CANNOT get Multiple displays to work even though Windows 7 detects both the display and I can see them listed in the device manager.
Any ideas?
ps: I had the same setup working in a Gigabyte Z68 motherboard but unfortunately that has developed a fault and hence I went for the MSI MB

The whole point of going Z68 is to be able to run multiple displays using the onboard GPU and a discreet card..
It's my all-in-one PC which acts like a server, desktop PC and media centre.
It seems this motherboard is a no go... I have removed all the cards etc and still it cannot detect multiple displays using the onboard (DVI + HDMI) connections.
It only detects the display on the DVI connection and not the one connected to the HDMI.
I am going to now install back my old MB and see if I can get it all working again.

MSI Z77A-G45 RAID Issue

Greetings...
Just got a new MSI MoBo and wanted to RAID1 my two WD Caviar Black HDDs. However, everytime I enable RAID and reboot it goes to a black screen with two "Z"s randomly placed in the middle. Once I get to the "black screen", it will only boot to that screen afterwards and needs a CMOS reset to fix. I have tried everything I can think of, but always get the same results. I have successfully installed Windows 7 on one of the drives with AHCI mode enabled, and have also had IDE mode work fine... but as soon as I enable RAID - black screen.
Everything else on the board seems to be fine. Anyone have any ideas?
SYSTEM:
MSI Z77A-G45 mobo
Intel i5-3570 CPU
Coolermaster Hyper 212+ EVO
8GB Crucial DDR3-1600
EVGA 560Ti 448 Core Classified (Primary)
XFX 260GTX XXX Ed. (Physx)
2 x WD Caviar Black Dual-Proc HDDs
LG DVD Super-Multi Burner
Silverstone Decathalon 850W PSU
Windows 7 Home Premium 64-bit

FIXED - Ended up reflashing the BIOS, which restored the RAID utility. BTW, my G15 keyboard would not register the CTRL-I to get into the utility... I had to use a PS/2 keyboard, which required a CMOS reset in order to recognize. Just posting this in case anyone else runs into this.

MSI Z97-G45 Sound Issue

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