MsiInstaller

Question

I got a lot MsiInstaller error. It seems this happens when I run BOMM CMS integrator and the BOMM schedule job always fail.
Anyone has idea?
BOXI 3.0 + FP1 & BOMM 3.0
Event Type:     Error
Event Source:     MsiInstaller
Event Category:     None
Event ID:     11706
Date:          2009-03-06
Time:          4:54:59 PM
User:          EDB\midw_uat_adm
Computer:     MIDWUAT
Description:
Product: BusinessObjects Enterprise XI 3.0 -- Error 1706. No valid source could be found for product BusinessObjects Enterprise XI 3.0.  The Windows installer cannot continue.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 35 34 31 38 46 39 31   {5418F91
0008: 34 2d 31 44 33 31 2d 34   4-1D31-4
0010: 38 34 39 2d 38 32 32 43   849-822C
0018: 2d 33 31 34 41 43 32 38   -314AC28
0020: 42 30 36 42 46 7d         B06BF} 
Event Type:     Information
Event Source:     MsiInstaller
Event Category:     None
Event ID:     11729
Date:          2009-03-06
Time:          5:29:36 PM
User:          EDB\midw_uat_adm
Computer:     MIDWUAT
Description:
Product: BusinessObjects Enterprise XI 3.0 -- Configuration failed.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 35 34 31 38 46 39 31   {5418F91
0008: 34 2d 31 44 33 31 2d 34   4-1D31-4
0010: 38 34 39 2d 38 32 32 43   849-822C
0018: 2d 33 31 34 41 43 32 38   -314AC28
0020: 42 30 36 42 46 7d         B06BF} 
Event Type:     Warning
Event Source:     MsiInstaller
Event Category:     None
Event ID:     1004
Date:          2009-03-06
Time:          5:29:36 PM
User:          EDB\midw_uat_adm
Computer:     MIDWUAT
Description:
Detection of product '{5418F914-1D31-4849-822C-314AC28B06BF}', feature 'Reporter', component '{88E0052B-A4EF-421B-ADE2-2A4EEDFA3A9C}' failed.  The resource 'Q:\' does not exist.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
There are some warnings
Event Type:     Warning
Event Source:     BusinessObjects_crystalras
Event Category:     (21)
Event ID:     34700
Date:          2009-03-06
Time:          5:29:01 PM
User:          N/A
Computer:     MIDWUAT
Description:
The description for Event ID ( 34700 ) in Source ( BusinessObjects_crystalras ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Transport error: Communication failure.(FWM 00001)
Edited by: Kelvin Ngai on Mar 6, 2009 12:27 PM

Answer 1

We see lot of warnings on all the servers where Crystal RAS Service is running after insalling Service Pack 5 and Fix pack 5.5  on the Servers.
The description for Event ID ( 34700 ) in Source ( BusinessObjects_crystalras ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Transport error: Invalid object reference.