MSN hotmail delivery delayed 4 hours

I setup a Hotmail account on a Curve using the built-in Email setup application. I did not set up the BIS online. I then performed an Enterprise Activation with BES. The user now complains that email delivery to the Hotmail account is delayed approx. 4 hours. Is this a normal delay?

Definitely not!! In normal scenario it should not take more then 20 minutes! If your device OS is 4.5 and carrier is upgraded to 2.5 then this delivery time should be near real time!! Did you try by deleting the mail ID and reintegrating it?
tanzim                                                                                  
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