MSS Substitution - Work Item
Hi Experts,
We are on EHP7 / NWBC. On MSS for Substitution, we have requirement that, Manager should see his/her work item by default and if he/she wants to see substitute's work item, it should go to another tab.
The current functionality, displays everything on one screen and manager has to go through owner to identify who's work item it is.
Is there anyway we can get substitutes work item in separate tab?
Regards,
Ashish
refer belwo might be helpful to you :-
SAP_MANAGER_MSS_NWBC_3 assign this role
All that is needed for configuring Substitution in MSS
Similar Messages
-
Work Item redirected to different approver without substitution
Hi All,
We are facing an issue for Purchase Order Approval Workflow whereas Work Items are going to different approver without substitution is activated.
Regards
ChayanHello,
Look in the workflow log (SWI1), it will tell you exactly what happened.
Is it possible they were forwarded?
regards
Rick Bakker -
"Also Display Work Items of Adopted Substitutions" - where is this option??
Hi,
When i use adopt substitution (Passive substitution) i am able to see the workitems of the absent user in my inbox. At the same time the workitems belonging to me disappears from my inbox. I have to manually End my Substitution to work on my workitems.
I want to have all the workitems to be available in my inbox at the same time? (Just like a n active substitution) I found the below link and it states,
http://help.sap.com/saphelp_nw04s/helpdata/en/8d/25f558454311d189430000e829fbbd/frameset.htm
<b>Which work items the substitute is able to display depends on the setting <i>Also Display Work Items of Adopted Substitutions</i> on the <i>Customizing </i>tab page.
If the setting is set, the substitute sees both their own work items and those of the absent user.</b>
But i am unable to find the exact place to make this setting. Can some one help?
Thanks,
Prasath NThe <a href="http://help.sap.com/saphelp_nw2004s/helpdata/en/45/a142428e999923e10000000a155106/frameset.htm">documentation from SAP</a> clearly states that this is a new option in NetWeaver 2004s, so unless you are using that version (or a later version when one arrives) you will not find it.
Anyway, it seems that the option is available in your personal workflow settings as you say (inlcuding the customizing of defaults). -
MSS PORTAL - RUN TIME ERROR WHEN EXECUTING A WORK ITEM IN UWL
Hi all,
I've a requirement wherein I need to have a custom screen in place of 'standard user decision' task in the UWL of MSS portal. I've developed a custom screen with Approve and Reject buttons and it works fine if I execute the work item from SAP inbox whereas in portal (UWL), it gives a run time error stating,
Portal Runtime Error
An exception occurred while processing your request
Exception id: 10:56_12/05/08_0020_509163550.
I'm sure that this error is due to missing configuration between the dynpro and the Portal. All inputs in this regard will be of great help and will be valuable to me.
Thanks in advance,
Bharathi.Hi
Looking at the error message I feel like there is something wrong in the task object and object method. You are using a class in the task make sure that class has the IF_WORKFLOW. Mak sure the task is enabled with synchronous task method check box.
Regards
Pavan -
FM to execute work items of non active substitutions.
Dear Experts
Greetings!
I have a requirement to execute work items for non active substitution from a report program.
I know the FM SAP_WAPI_EXECUTE_WORKITEM or SWW_WI_EXECUTE to execute Workitems assign to me or my active substitutions.
I need to execute for non active substitution.
What is the way to do this, is there any FM?
Appreciate your help and valuable suggestions.
Many thanks and regards
SandeepYou should use BADI
WF_BWP_SELECT_FILTER
To identify those workitem and then call the FM you have found to complete the workitem.
Thanks
Arghadip -
Work item is not opening while clicking in POWL Task under MSS Portal
Hi ,
I have created custom Iview on portal for POWL. I can see my Powl application but when I select work item which contains all task ...and select any one of them it should open WD abap application but its not opening application and giving error.
There is no iView available for system "": object "SWF_WIOBN" "
Please see attached screen shot .
Can any one tell me what is missing.
Regards,
VijayHi Guru,
Any input..its urgent!.
Regards,
Vijay -
MSS Substitution - Position Based and Change Fields
Hi Experts,
We are on EHP7 and using NWBC (POWL) for work item. We have set-up position based substitution. But when the user logs in, he/she don't see work item of other user. We have set-up A210 relationships between positions. Do we need to set-up anything else?
Second Question,
On MSS when we set-up substitution, it shows Assignee - PERNR not User Name. How can we change the fields to show User Name instead of PERNR?
Regards,
AshishWe would like to see User Name instead of User IDs as Manager may not remember person with User IDs. In this scenario, substitution created from Manage Substitution Rules (Create Rules). In Assignee field it shows User ID and we would like to see User Name.
Regards,
Ashish -
Hi
We have a starge issue.
We use the table SWWUSERWI to see all the work items in the user's inbox.
If we delete the work item in this table it will remove the same from user's inbox.
We have a problem now. Even after we deleted all the work items the SRM "Approval" link and the "Inbox" still contains Workitems( more than 200 ).
Is there anyother table or tCode to find the work items in user's inbox'
Thanks
Siva.HI experts!!
The issue is solved!!!
The another user who is not with the company currenlty had maintained the user who had problem as substitue!!!.. we had to remove the substitute to solve the problem.
Thanks
Siva. -
HCM Processes and Forms: Work Item is not opening
Hi,
We are implementaing HCM processes and forms using NWBC (EHP7 - HR Renewal 2.0 FP1) and after using configuration of POWL inbox for MSS and HR Admin, We are not able to launch the Work Item.
1) In MSS Work Book, while launching, we are getting message -
Failed to resolve Object Based Navigation target ".MSS_WL.NAVIGATE_FORM_WD". Use transaction PFCG to define this OBN target in a role or contact your system administrator to assign a role with the relevant OBN entries to your user.
2) For HR Admin, we are getting message - Work Item can only be open using Portal and UWL. and it is displaying back end transaction SWNWIEX.
Detail configuration steps are shown as below -
Workflow Task used in configurations -
1) Entries in IBO_C_WF_TA_P_SC (Assign Task ID’s to POWL Types)
2) IBO_C_WF_ACC configuration - (Define Tasks and Actions)
3) IBO_C_WF_APC configuration (Provide Details of navigation parameters)
4) IBO_V_WF_TTAC (Assignment of Actions to the Tasks)
5) IBO_C_WF_TAC (Specify Default Action)
Error -
1) MSS -
2)HR Admin -Hi Guru,
Any input..its urgent!.
Regards,
Vijay -
HCM Forms&Process :Authorization error while opening work item in the UWL
Hi,
The process has been started successfully and the work item was appeared in the UWL of MSS.
But when I try to open the work item , I got the following errors:
"User XXXX doesnot have authorization on pernr 8000123"
"You are not authorized to process this process"
When I checked, the User XXXX has the required roles for authorization such as SAP_ASR_MANAGER and SAP_ASR_EMPLOYEE and the authorization object P_ASRCONT has been assigned to it as well.
Still why these errors are coming?
Does anybody know about it?
Thanks & regards,
LekHi,
I have had exactly the same error. Make sure you have read the help.sap.com documentation carefully:
http://help.sap.com/erp2005_ehp_04/helpdata/EN/43/3d8f8118391bcbe10000000a1553f7/frameset.htm. The minimum requirement is access to one infotype (it does not matter whether there is data in the infotype and it does not matter which infotype you choose) via CHECK_MIN_PERNR_AUTHORIZATION of BAdI HRPAD00AUTH_CHECK. More specifically, we solved it be providing access to infotype 0002 to all employees.
Furthermore, check what level of authorizations you have set in the config for the activities.
IMG->Personnel Management->HR Administrative Services->Authorizations->Define Authorization Method for Activities (All Processes) or Define Authorization Methods for Activities (for Each Process Group).
This should help you solve your problem. -
You are not a receiver of the work item in ESS Leave
Hi,
We are using standard ESS leave application in our portal, where employee can raise leave and his manager can approve/reject his leave. But I want in case manager rejects the leave, the rejected leave should not come into MSS UWL of employee, we will send a mail to employee and he can again login to ESS leave application and where he will see the rejected leave and he can re apply/change/delete the rejected leave. We do not want rejected leave to come in UWL of employee as a work item.
As of now when manager rejects the leave rejected leave of an employee , it is coming in UWL of the employee which we do not want, so what we did, we went to standard leave work flow template WS12300111, in that we double clicked on Task (TS12300116, Process Request by Employee) and in that we clicked on agent assignment icon and than we clicked on attribute and we selected General forwarding not allowed radio button, by default general task radio button was selected.
After selecting General forwarding not allowed radio button, even when manager rejects employee leave, rejected leave is not coming in UWL of employee which we want exactly, but another error is coming when employee goes to ESS leave application again and change or delete this rejected leave he is getting the error You are not a receiver of the work item .
But if we select general task radio button in agent assignment in work flow , than eveything is working fine but employee is getting rejected leave in his UWL, that we do not want at all, so why after selecting different radio button this error is coming ?
Why employee is getting this error, why employee can not reapply/change his rejected leave. Is this portal error OR workflow error OR HR configuration error and what is the solution for this..If you need this option then you need to change the WF Task.
General Forwarding Not Allowed
This indicator enables you to determine that work items for this task can only be forwarded to users who are agents for the task.
If this indicator is not set, a work item for this task can be forwarded to all users.
The best way to take care of User
Forwaring authorization is the Task Classification (PFTC -> Additional
Data -> Classification). Classify tasks with General Forwarding Not
allowed, will give you the oppotunity to let the user allow to forward
items JUST to the Possible Agents Assigned to the task
(Additional Data -> Agent Assingment -> Maintain)...
Clear that everything depends on How you have developed your workflows
definitions. In that cases the best think to do is
create Different Tasks definition (TSxxxxxx) and let they start
depending on Company Code (That can be driven via Conditions steps in
the workjflow definition, for example). This will allow you to define
Just the responsible Agents per each task, depending on the Companny
Code. This definitively Resolve the Forwarding frelated Question. -
No mail notification when a new R3 Work Item is available in the UWL...
Hi,
I would use the universal worklist(UWL) to display SAP workflow items in the portal.
However, we have also the requirement that the end-user should get an email when a new task (r3 work item) is available.
I connected the mail and i can send and recieve only when i create task from the UWL in the Portal.
When i receive r3 work items no mail notification is sent.
Please what is wrong?
Had somebody implemented this or any ideas how to do this?
I appreciate any help.
Thanks in advance,
AriHi,
Its more on to the UWL side to send the alerts for the substitution tasks.
BPM doesnt have any handle once it hand it over to UWL. You can check the alerts in UWL to send notification to the substitution person so that that person aware of the task.
Another option may be check what UWL APIs provides so that you can read the substitution person in advance in BPM so that you can model a notification task
Regards, Anil -
Work items are not visible UWL task are visible in tracking in portal
HI
Friends
i am new from sap Ess/Mss implementation project...
i am facing an Problem " Work items are not visible under UWL in portal overview page"
but i am configured all the ess/mss related things....and also Created for one user for Requester(send Leave Request)...and one more user for App-rover(Apporve an Leave)..
Requestor send an Leave through portal send it successfully......but i am facing a problem in uwl under work items are not showing in overview page...but in tracking work items are (Leave request)showing.....work items are not showing in uwl TASK(VERY PROBLEM)...
i am configured and also registered UWL IN PORTAL..it is good..
in sap ecc i can assigned UWL_SERVICE user to roles
1.SAP_BC_BMT_WFM_UWL_ADMIN
2.SAP_BC_BMT_WFM_UWL_END_USER
3.SAP_BC_ADMIN_USER
4.SAP_BC_UWL_SERVICE
PLEASE HELP ME.
Tanks
Shaik RafiHi All,
In such cases, please try to check as below :
1) Create Leave request work item from Employee and check the same under the UWL Tracking tab of employee.
2) Log-in to swi5 transaction of the respective back end system and give "US" -> manager's UserID -> Choose Tasks to be completed from the drop down -> Remove any date if mentioned -> Execute.
3) Here if you can see the Leave request created, but not on the portal, it reflects some portal issue like sync.
4) If no leave request work item is seen here, then there is a problem in the employee manager mapping or the workflow setup.
5) In such cases, you can try to check the Swi1 and check the log of that workflow to understand the current status of the Leave request.
Revert if further help is needed with more info.
Reward points if found useful.
Regards,
Shri vidya S -
Auto Refresh work items in POWL iview
Hi Experts,
We are using EP 7.3 and ECC 6.0 EHP 5. MSS add-on 1.0
We are using MSS Inbox as POWL.
When we processed any work item in Inbox, the same work item still appearing (after approve) in inbox. When we click on "Refresh" link the approved work item is disappearing. Every time click on "Refresh" link is difficult.
Link to refresh work task items is available but user requires this to be done automatically upon processing of an item.
Advance Thanks.
Regards,
Srinivasu.YHi Siddharth,
I appreciate your help. I checked POWL configuration SPRO-->Cross-Application Components --> Processes and Tools for Enterprise Applications --> Inbox --> Define Tasks and Actions --> Create or Change Actions
here refresh type is empty.
I Changed Refresh type to "OPTIMISTIC".
changes are reflected in table IBO_C_WF_ACC
Not in table IBO_C_WF_ACS
do i need to change the Refresh type in Standard table IBO_C_WF_ACS also?
issue is not fixed after changed in Refresh type also. please let me know if i missed any step?
Issue: Manager approving Travel request in MSS inbox using POWL. when Manager clickes Task new window will open to approve/Reject. when he approved, the work item is not refreshed until click on "Refresh" link in POWL inbox.
Regards,
Srinivasu. Y -
Obsolete and batch users can receive work items
Dear Experts,
Currently, we have found a problem that obsolete and batch users can receive work items by manual forwarding from someone. The roles and responsibilities of obsolete users were removed and users have been locked. For Batchuser, it's only created for some certain job with limited roles.
Could you help advise if this's a behavior of workflow or it's from some authorization problem? We have concern for business impact since no one is really handling work items and important messages are out of sight.
Thank you very much in advance.
Regards, KaeHello,
This is standard behaviour. It is even possible to send work items to users who do not yet exist (e.g. someone who is due to join the company).
The easiest way to workaround is to set up a substitution for any users that get locked and for background users. Personal substitutes can be maintained directly in table HRUS_D2, you could possibly write your own maintenance transaction for this if it is to be an ongoing issue.
Hope that helps,
Mike
Message was edited by:
Mike Pokraka
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