MSTSC Crashing, faulting NTDLL.DLL
I've seen plenty of these but none that I've come across have particularly helped me. I have a website that has a link that, when clicked, activates a remote session. Whenever the remote session attempts to start, the application crashes, faulting
ntdll.dll.
Here's the full report:
Version=1
EventType=APPCRASH
EventTime=130439647026768209
ReportType=2
Consent=1
UploadTime=130439647028330903
ReportIdentifier=3746a68c-d61e-11e3-8274-a0d3c1649daf
IntegratorReportIdentifier=3746a68b-d61e-11e3-8274-a0d3c1649daf
NsAppName=mstsc.exe
Response.BucketId=9d51053a0de726f71caf0089c5f1a003
Response.BucketTable=4
Response.LegacyBucketId=85910585471
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=mstsc.exe
Sig[1].Name=Application Version
Sig[1].Value=6.3.9600.16384
Sig[2].Name=Application Timestamp
Sig[2].Value=5215e2b5
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.3.9600.17031
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=530895af
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000000065e8e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=63ce
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=63ceeeac50cf5b8b7f791d66d3e2b38b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=bafb
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=bafbbbe46897d1db0fb56c7e37c45a7b
UI[2]=C:\Windows\System32\mstsc.exe
UI[3]=Remote Desktop Connection has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Windows\System32\mstsc.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\GDI32.dll
LoadedModule[6]=C:\Windows\system32\USER32.dll
LoadedModule[7]=C:\Windows\system32\msvcrt.dll
LoadedModule[8]=C:\Windows\system32\ole32.dll
LoadedModule[9]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[10]=C:\Windows\system32\SHELL32.dll
LoadedModule[11]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1\COMCTL32.dll
LoadedModule[12]=C:\Windows\system32\COMDLG32.dll
LoadedModule[13]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[14]=C:\Windows\system32\CRYPT32.dll
LoadedModule[15]=C:\Windows\System32\WINHTTP.dll
LoadedModule[16]=C:\Windows\System32\credui.dll
LoadedModule[17]=C:\Windows\System32\Secur32.dll
LoadedModule[18]=C:\Windows\System32\CRYPTUI.dll
LoadedModule[19]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[20]=C:\Windows\system32\WS2_32.dll
LoadedModule[21]=C:\Windows\System32\NETAPI32.dll
LoadedModule[22]=C:\Windows\system32\RPCRT4.dll
LoadedModule[23]=C:\Windows\System32\WINMM.dll
LoadedModule[24]=C:\Windows\System32\IPHLPAPI.DLL
LoadedModule[25]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[26]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[27]=C:\Windows\system32\MSASN1.dll
LoadedModule[28]=C:\Windows\system32\NSI.dll
LoadedModule[29]=C:\Windows\System32\netutils.dll
LoadedModule[30]=C:\Windows\System32\srvcli.dll
LoadedModule[31]=C:\Windows\System32\wkscli.dll
LoadedModule[32]=C:\Windows\System32\WINMMBASE.dll
LoadedModule[33]=C:\Windows\System32\WINNSI.DLL
LoadedModule[34]=C:\Windows\System32\SHCORE.DLL
LoadedModule[35]=C:\Windows\System32\DEVOBJ.dll
LoadedModule[36]=C:\Windows\System32\SSPICLI.DLL
LoadedModule[37]=C:\Windows\system32\IMM32.DLL
LoadedModule[38]=C:\Windows\system32\MSCTF.dll
LoadedModule[39]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[40]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[41]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[42]=C:\Windows\system32\uxtheme.dll
LoadedModule[43]=C:\ProgramData\Z@!-2133ded7-d902-4368-add8-1834423173b7.tmp
LoadedModule[44]=C:\Windows\system32\PSAPI.DLL
LoadedModule[45]=C:\Windows\system32\dwmapi.dll
LoadedModule[46]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[47]=C:\Windows\System32\CRYPTSP.dll
LoadedModule[48]=C:\Windows\system32\rsaenh.dll
LoadedModule[49]=C:\Windows\System32\bcrypt.dll
LoadedModule[50]=C:\Windows\SYSTEM32\sxs.dll
LoadedModule[51]=C:\Windows\System32\credssp.dll
LoadedModule[52]=C:\Windows\System32\NTASN1.dll
LoadedModule[53]=C:\Windows\System32\ncrypt.dll
LoadedModule[54]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[55]=C:\Windows\System32\PROPSYS.dll
LoadedModule[56]=C:\Windows\System32\mstscax.dll
LoadedModule[57]=C:\Windows\System32\d2d1.dll
LoadedModule[58]=C:\Windows\System32\d3d11.dll
LoadedModule[59]=C:\Windows\System32\MSACM32.dll
LoadedModule[60]=C:\Windows\System32\VERSION.dll
LoadedModule[61]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[62]=C:\Windows\System32\DWrite.dll
LoadedModule[63]=C:\Windows\System32\pdh.dll
LoadedModule[64]=C:\Windows\System32\dxgi.dll
LoadedModule[65]=C:\Windows\system32\explorerframe.dll
LoadedModule[66]=C:\Windows\system32\DUser.dll
LoadedModule[67]=C:\Windows\system32\DUI70.dll
LoadedModule[68]=C:\Windows\system32\WINTRUST.dll
LoadedModule[69]=C:\Windows\System32\DPAPI.dll
LoadedModule[70]=C:\Program Files\Hewlett-Packard\SimplePass\vchannel.dll
LoadedModule[71]=C:\Windows\System32\mfc100.dll
LoadedModule[72]=C:\Windows\System32\MSVCR100.dll
LoadedModule[73]=C:\Windows\System32\MSIMG32.dll
LoadedModule[74]=C:\Windows\System32\MFC100ENU.DLL
LoadedModule[75]=C:\Program Files\Hewlett-Packard\SimplePass\storeng.dll
LoadedModule[76]=C:\Windows\System32\ACTIVEDS.dll
LoadedModule[77]=C:\Program Files\Hewlett-Packard\SimplePass\ssplogon.dll
LoadedModule[78]=C:\Windows\System32\adsldpc.dll
LoadedModule[79]=C:\Windows\System32\LOGONCLI.DLL
LoadedModule[80]=C:\Windows\system32\WLDAP32.dll
LoadedModule[81]=C:\Windows\System32\DSROLE.DLL
LoadedModule[82]=C:\Windows\System32\SAMCLI.DLL
LoadedModule[83]=C:\Program Files\Hewlett-Packard\SimplePass\autheng.dll
LoadedModule[84]=C:\Windows\System32\WTSAPI32.dll
LoadedModule[85]=C:\Windows\System32\MSVCP100.dll
LoadedModule[86]=C:\Program Files\Hewlett-Packard\SimplePass\RandomPass.dll
LoadedModule[87]=C:\Windows\system32\MF.dll
LoadedModule[88]=C:\Windows\System32\MFCORE.DLL
LoadedModule[89]=C:\Windows\System32\ksuser.dll
LoadedModule[90]=C:\Windows\system32\MFPlat.dll
LoadedModule[91]=C:\Windows\System32\RTWorkQ.DLL
LoadedModule[92]=C:\Windows\System32\AVRT.dll
LoadedModule[93]=C:\Windows\System32\MSAudDecMFT.dll
LoadedModule[94]=C:\Windows\System32\MMDevApi.dll
LoadedModule[95]=C:\Windows\System32\perfos.dll
LoadedModule[96]=C:\Windows\System32\msxml6.dll
LoadedModule[97]=C:\Windows\system32\NLAapi.dll
LoadedModule[98]=C:\Windows\System32\rasadhlp.dll
LoadedModule[99]=C:\Windows\System32\WINSTA.dll
LoadedModule[100]=C:\Windows\System32\profapi.dll
LoadedModule[101]=C:\Windows\System32\AUDIOSES.DLL
LoadedModule[102]=C:\Windows\SYSTEM32\powrprof.dll
LoadedModule[103]=C:\Windows\System32\dhcpcsvc6.DLL
LoadedModule[104]=C:\Windows\System32\dhcpcsvc.DLL
LoadedModule[105]=C:\Windows\System32\webio.dll
LoadedModule[106]=C:\Windows\system32\mswsock.dll
LoadedModule[107]=C:\Windows\System32\DNSAPI.dll
LoadedModule[108]=C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[109]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[110]=C:\Windows\system32\schannel.DLL
LoadedModule[111]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[112]=C:\Windows\system32\msv1_0.DLL
LoadedModule[113]=C:\Windows\System32\cryptdll.dll
LoadedModule[114]=C:\Windows\system32\tspkg.DLL
LoadedModule[115]=C:\Windows\System32\wdmaud.drv
LoadedModule[116]=C:\Windows\System32\msacm32.drv
LoadedModule[117]=C:\Windows\System32\midimap.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Remote Desktop Connection
AppPath=C:\Windows\System32\mstsc.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=A985A2F580E1E14BEC155E8CD1820F72
Any help would be greatly appreciated!
-Kyle
Hi Kyle,
Please uninstall HP SimplePass and then test to see if the problem is resolved.
Thanks.
-TP
This worked for me.
For reference - only crashed when accessing a 2012 server through a gateway (didn't have one I could connect to directly at the time). Didn't crash when accessing a 2008 server directly.
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Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 10/5/2009
Time: 4:47:06 PM
User: N/A
Computer: <computername>
Description:
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Event Source: DrWatson
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Event ID: 4097
Date: 10/5/2009
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User: N/A
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Description:
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<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="Photoshop.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="ACE.dll" SIZE="956416" CHECKSUM="0x98A147DA" BIN_FILE_VERSION="2.14.21.1744" BIN_PRODUCT_VERSION="2.14.0.1" PRODUCT_VERSION="53.355610" FILE_DESCRIPTION="Adobe Color Engine" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="ACE 2008/08/27-18:10:41" FILE_VERSION="2.14.21.1744" ORIGINAL_FILENAME="ACE.dll" INTERNAL_NAME="ACE" LEGAL_COPYRIGHT="© 1999-2008 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xECB2E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.14.21.1744" UPTO_BIN_PRODUCT_VERSION="2.14.0.1" LINK_DATE="08/28/2008 01:20:54" UPTO_LINK_DATE="08/28/2008 01:20:54" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="AdobeLinguistic.dll" SIZE="3813376" CHECKSUM="0x7402762C" BIN_FILE_VERSION="4.0.0.7863" BIN_PRODUCT_VERSION="4.0.32.1" PRODUCT_VERSION="4.0.0" FILE_DESCRIPTION="Linguistic Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Linguisitc Library" FILE_VERSION="4.0.0.7863" ORIGINAL_FILENAME="AdobeLinguistic.dll" INTERNAL_NAME="Lilo" LEGAL_COPYRIGHT="Copyright 1999-2008 Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3A377C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.0.0.7863" UPTO_BIN_PRODUCT_VERSION="4.0.32.1" LINK_DATE="06/23/2008 23:26:43" UPTO_LINK_DATE="06/23/2008 23:26:43" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeLM.dll" SIZE="2756608" CHECKSUM="0xBD80A3A1" BIN_FILE_VERSION="3.0.11.10077" BIN_PRODUCT_VERSION="3.0.11.10077" PRODUCT_VERSION="3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" FILE_DESCRIPTION="AdobeLM" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="AdobeLM" FILE_VERSION="3.0.11.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:47:08)" ORIGINAL_FILENAME="AdobeLM.dll" INTERNAL_NAME="AdobeLM" LEGAL_COPYRIGHT="Copyright © 2002-2008 Adobe Systems, Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x7" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2A3401" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.0.11.10077" UPTO_BIN_PRODUCT_VERSION="3.0.11.10077" LINK_DATE="07/30/2008 00:31:10" UPTO_LINK_DATE="07/30/2008 00:31:10" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeLM_libFNP.dll" SIZE="2584576" CHECKSUM="0x9EDF2CB2" BIN_FILE_VERSION="11.5.0.1" BIN_PRODUCT_VERSION="11.5.0.1" FILE_DESCRIPTION="FLEXnet Secure Activation Module" COMPANY_NAME="Macrovision Europe Ltd." PRODUCT_NAME="FLEXnet Publisher (32 bit)" FILE_VERSION="11.5.0.1 build 57427" INTERNAL_NAME="libFNP.dll" LEGAL_COPYRIGHT="Copyright (c) 2006-2007, Macrovision Europe Ltd. and/or Macrovision Corporation" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.5.0.1" UPTO_BIN_PRODUCT_VERSION="11.5.0.1" LINK_DATE="01/08/2008 19:20:52" UPTO_LINK_DATE="01/08/2008 19:20:52" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeOwl.dll" SIZE="1257984" CHECKSUM="0x8E7158" BIN_FILE_VERSION="2.0.70.0" BIN_PRODUCT_VERSION="2.0.70.0" PRODUCT_VERSION="2.0.70" FILE_DESCRIPTION="Adobe Owl(32 bit)" COMPANY_NAME="Adobe Systems, Incorporated " PRODUCT_NAME="Adobe Owl 2008/08/14-18:38:42" FILE_VERSION="2.0.70" ORIGINAL_FILENAME="AdobeOwl.dll" INTERNAL_NAME="Adobe Owl" LEGAL_COPYRIGHT="Copyright © 2006-2008 Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1372E8" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.0.70.0" UPTO_BIN_PRODUCT_VERSION="2.0.70.0" LINK_DATE="08/15/2008 01:50:47" UPTO_LINK_DATE="08/15/2008 01:50:47" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeOwlCanvas.dll" SIZE="2247680" CHECKSUM="0x919FC643" BIN_FILE_VERSION="2.0.70.0" BIN_PRODUCT_VERSION="2.0.70.0" PRODUCT_VERSION="2.0.70" FILE_DESCRIPTION="Adobe Owl Canvas" COMPANY_NAME="Adobe Systems, Incorporated" PRODUCT_NAME="Adobe Owl Canvas" FILE_VERSION="2.0.70" ORIGINAL_FILENAME="AdobeOwlCanvas.dll" INTERNAL_NAME="Adobe Owl Canvas" LEGAL_COPYRIGHT="Copyright © 2007,2008 Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x22CC18" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.0.70.0" UPTO_BIN_PRODUCT_VERSION="2.0.70.0" LINK_DATE="08/15/2008 02:22:37" UPTO_LINK_DATE="08/15/2008 02:22:37" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobePDFL.dll" SIZE="6033408" CHECKSUM="0x3C874462" BIN_FILE_VERSION="9.0.0.1733" BIN_PRODUCT_VERSION="9.0.0.1733" PRODUCT_VERSION="53.204060" FILE_DESCRIPTION="Adobe PDF Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="PDFL 2008/08/20-20:15:08" FILE_VERSION="9.0.0.1733" ORIGINAL_FILENAME="AdobePDFL.dll" INTERNAL_NAME="PDFL" LEGAL_COPYRIGHT="© 1987-2008 Adobe Systems Incorporated.
All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5C15F4" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="9.0.0.1733" UPTO_BIN_PRODUCT_VERSION="9.0.0.1733" LINK_DATE="08/21/2008 03:27:11" UPTO_LINK_DATE="08/21/2008 03:27:11" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeUpdater.dll" SIZE="522104" CHECKSUM="0xDC86E15C" BIN_FILE_VERSION="6.0.0.1452" BIN_PRODUCT_VERSION="6.0.0.1452" PRODUCT_VERSION="6.0.0.1452 (BuildVersion: 52.338651; BuildDate: Wed Apr 16 2008 19:28:20)" FILE_DESCRIPTION="Adobe Updater Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Updater Library" FILE_VERSION="6, 0, 0, 1452" ORIGINAL_FILENAME="AdobeUpdater.dll" INTERNAL_NAME="AdobeUpdater.dll" LEGAL_COPYRIGHT="Copyright (c) 2002-2008 by Adobe Systems Incorporated. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x8059A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.0.0.1452" UPTO_BIN_PRODUCT_VERSION="6.0.0.1452" LINK_DATE="04/17/2008 03:05:18" UPTO_LINK_DATE="04/17/2008 03:05:18" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeXMP.dll" SIZE="424960" CHECKSUM="0x997AB99E" BIN_FILE_VERSION="4.2.2.63" BIN_PRODUCT_VERSION="4.2.2.0" PRODUCT_VERSION="4.2.2" FILE_DESCRIPTION="Adobe XMP Core, 4.2.2-c063" PRODUCT_NAME="Adobe XMP Core" FILE_VERSION="4.2.2-c063, 53.352624, 2008/07/30-18:12:18" ORIGINAL_FILENAME="AdobeXMP.dll" INTERNAL_NAME="AdobeXMPCore" LEGAL_COPYRIGHT="Copyright 2002-2008, Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x6F541" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="4.2.2.63" UPTO_BIN_PRODUCT_VERSION="4.2.2.0" LINK_DATE="07/31/2008 01:15:00" UPTO_LINK_DATE="07/31/2008 01:15:00" VER_LANGUAGE="English (United States) [0x800]" />
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<MATCHING_FILE NAME="WRServices.dll" SIZE="692224" CHECKSUM="0x2B09213B" BIN_FILE_VERSION="3.2.0.1" BIN_PRODUCT_VERSION="3.2.0.1" PRODUCT_VERSION="Build 0.7713" FILE_DESCRIPTION="WRServices Engine" COMPANY_NAME="WinSoft S.A." PRODUCT_NAME="WRServices Friday May 30 2008 7:18:42" FILE_VERSION="3.2.0.1000" ORIGINAL_FILENAME="WRServices.dll" INTERNAL_NAME="WRServices" LEGAL_COPYRIGHT="(c) 1993 - 2008 WinSoft S.A., (c) 2007 Adobe Systems, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB44F9" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.2.0.1" UPTO_BIN_PRODUCT_VERSION="3.2.0.1" LINK_DATE="05/30/2008 14:21:16" UPTO_LINK_DATE="05/30/2008 14:21:16" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="MATLAB\Required\psmatlab.dll" SIZE="172032" CHECKSUM="0x5E4CD1F2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2AAFD" LINKER_VERSION="0x0" LINK_DATE="09/19/2008 11:16:46" UPTO_LINK_DATE="09/19/2008 11:16:46" />
<MATCHING_FILE NAME="Plug-ins\Import-Export\FireWire.dll" SIZE="57344" CHECKSUM="0xE92B7DB8" BIN_FILE_VERSION="11.0.0.0" BIN_PRODUCT_VERSION="11.0.0.0" PRODUCT_VERSION="CS4" FILE_DESCRIPTION="Photoshop Video Preview Dll" COMPANY_NAME="Adobe Systems, Incorporated" PRODUCT_NAME="Adobe Photoshop CS4" FILE_VERSION="11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])" ORIGINAL_FILENAME="Firewire.dll" INTERNAL_NAME="FireWire Preview Dll" LEGAL_COPYRIGHT="© 1994-2008 Adobe Systems Incorporated." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1DBF3" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.0.0.0" UPTO_BIN_PRODUCT_VERSION="11.0.0.0" LINK_DATE="09/19/2008 11:13:44" UPTO_LINK_DATE="09/19/2008 11:13:44" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Required\Droplet Template.exe" SIZE="425984" CHECKSUM="0xFDB33C93" BIN_FILE_VERSION="11.0.0.0" BIN_PRODUCT_VERSION="11.0.0.0" PRODUCT_VERSION="CS4" FILE_DESCRIPTION="Adobe Photoshop Droplet" COMPANY_NAME="Adobe Systems, Incorporated" PRODUCT_NAME="Adobe Photoshop CS4" FILE_VERSION="11.0 (11.0x001)" ORIGINAL_FILENAME="Droplet Template" INTERNAL_NAME="Droplet Template" LEGAL_COPYRIGHT="Copyright 2008 Adobe Systems Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x70F6E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.0.0.0" UPTO_BIN_PRODUCT_VERSION="11.0.0.0" LINK_DATE="07/31/2008 18:46:53" UPTO_LINK_DATE="07/31/2008 18:46:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="ntdll.dll" SIZE="714752" CHECKSUM="0xC695BA95" BIN_FILE_VERSION="5.1.2600.5755" BIN_PRODUCT_VERSION="5.1.2600.5755" PRODUCT_VERSION="5.1.2600.5755" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5755 (xpsp_sp3_gdr.090206-1234)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBC674" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5755" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5755" LINK_DATE="02/09/2009 12:10:48" UPTO_LINK_DATE="02/09/2009 12:10:48" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE> -
Sql server 2008 R2 sp2 keeps crashing with ntdll.dll
Our sql server 2008 r2 on windows 2008 r2 crashes once a day with this error
Faulting application name: sqlservr.exe, version: 2009.100.4290.0, time stamp: 0x52007306
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x11b8
Faulting application start time: 0x01cf59e47c2e9f9a
Faulting application path: C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 93d8ef8b-c70c-11e3-b572-002564fcc042
Here is the dump
Version=1
EventType=APPCRASH
EventTime=130423078596029680
ReportType=2
Consent=1
ReportIdentifier=93d8ef8c-c70c-11e3-b572-002564fcc042
IntegratorReportIdentifier=93d8ef8b-c70c-11e3-b572-002564fcc042
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=sqlservr.exe
Sig[1].Name=Application Version
Sig[1].Value=2009.100.4290.0
Sig[2].Name=Application Timestamp
Sig[2].Value=52007306
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_259d
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17725
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ec4aa8e
Sig[6].Name=Exception Code
Sig[6].Value=c0000374
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000c40f2
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.274.10
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=259d
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=259dc7d033214d7478a8b078fa9c6fc4
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=a970
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=a9707a254613322c29b1185c564c54e6
UI[2]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=SQL Server Windows NT - 64 Bit stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
LoadedModule[9]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCP80.dll
LoadedModule[10]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlos.dll
LoadedModule[11]=C:\Windows\system32\Secur32.dll
LoadedModule[12]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[13]=C:\Windows\system32\pdh.dll
LoadedModule[14]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[15]=C:\Windows\system32\GDI32.dll
LoadedModule[16]=C:\Windows\system32\USER32.dll
LoadedModule[17]=C:\Windows\system32\LPK.dll
LoadedModule[18]=C:\Windows\system32\USP10.dll
LoadedModule[19]=C:\Windows\system32\USERENV.dll
LoadedModule[20]=C:\Windows\system32\profapi.dll
LoadedModule[21]=C:\Windows\system32\WINMM.dll
LoadedModule[22]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[23]=C:\Windows\system32\NSI.dll
LoadedModule[24]=C:\Windows\system32\WINNSI.DLL
LoadedModule[25]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\opends60.dll
LoadedModule[26]=C:\Windows\system32\NETAPI32.dll
LoadedModule[27]=C:\Windows\system32\netutils.dll
LoadedModule[28]=C:\Windows\system32\srvcli.dll
LoadedModule[29]=C:\Windows\system32\wkscli.dll
LoadedModule[30]=C:\Windows\system32\LOGONCLI.DLL
LoadedModule[31]=C:\Windows\system32\SAMCLI.DLL
LoadedModule[32]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\BatchParser.dll
LoadedModule[33]=C:\Windows\system32\IMM32.DLL
LoadedModule[34]=C:\Windows\system32\MSCTF.dll
LoadedModule[35]=C:\Windows\system32\psapi.dll
LoadedModule[36]=C:\Program Files\Microsoft SQL Server\100\Shared\instapi10.dll
LoadedModule[37]=C:\Windows\system32\cscapi.dll
LoadedModule[38]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\Resources\1033\sqlevn70.rll
LoadedModule[39]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[40]=C:\Windows\system32\rsaenh.dll
LoadedModule[41]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[42]=C:\Windows\system32\BROWCLI.DLL
LoadedModule[43]=C:\Windows\system32\AUTHZ.DLL
LoadedModule[44]=C:\Windows\system32\MSCOREE.DLL
LoadedModule[45]=C:\Windows\system32\ole32.dll
LoadedModule[46]=C:\Windows\system32\credssp.dll
LoadedModule[47]=C:\Windows\system32\msv1_0.DLL
LoadedModule[48]=C:\Windows\system32\cryptdll.dll
LoadedModule[49]=C:\Windows\system32\kerberos.DLL
LoadedModule[50]=C:\Windows\system32\MSASN1.dll
LoadedModule[51]=C:\Windows\system32\schannel.DLL
LoadedModule[52]=C:\Windows\system32\CRYPT32.dll
LoadedModule[53]=C:\Windows\system32\security.dll
LoadedModule[54]=C:\Windows\system32\WS2_32.dll
LoadedModule[55]=C:\Windows\system32\SHELL32.dll
LoadedModule[56]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[57]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\ftimport.dll
LoadedModule[58]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\MSFTE.DLL
LoadedModule[59]=C:\Windows\system32\VERSION.dll
LoadedModule[60]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\dbghelp.dll
LoadedModule[61]=C:\Windows\system32\WINTRUST.dll
LoadedModule[62]=C:\Windows\system32\ntmarta.dll
LoadedModule[63]=C:\Windows\system32\WLDAP32.dll
LoadedModule[64]=C:\Windows\system32\ncrypt.dll
LoadedModule[65]=C:\Windows\system32\bcrypt.dll
LoadedModule[66]=C:\Windows\system32\mswsock.dll
LoadedModule[67]=C:\Windows\System32\wship6.dll
LoadedModule[68]=C:\Windows\System32\wshtcpip.dll
LoadedModule[69]=C:\Windows\system32\ntdsapi.dll
LoadedModule[70]=C:\Windows\system32\DNSAPI.dll
LoadedModule[71]=C:\Windows\system32\rasadhlp.dll
LoadedModule[72]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[73]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[74]=C:\Windows\system32\SAMLIB.dll
LoadedModule[75]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[76]=C:\Windows\system32\sqlncli10.dll
LoadedModule[77]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_a4d6a923711520a9\COMCTL32.dll
LoadedModule[78]=C:\Windows\system32\COMDLG32.dll
LoadedModule[79]=C:\Windows\system32\1033\SQLNCLIR10.RLL
LoadedModule[80]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[81]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\51a23687fdafc32b697f5a719e364651\mscorlib.ni.dll
LoadedModule[82]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsec.dll
LoadedModule[83]=C:\Windows\system32\imagehlp.dll
LoadedModule[84]=C:\Windows\system32\GPAPI.dll
LoadedModule[85]=C:\Windows\system32\cryptnet.dll
LoadedModule[86]=C:\Windows\system32\SensApi.dll
LoadedModule[87]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\SqlAccess.dll
LoadedModule[88]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[89]=C:\Windows\assembly\GAC_64\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[90]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\6be6efa1e2ffc9d46e99839edac5c5a8\System.ni.dll
LoadedModule[91]=C:\Windows\assembly\GAC_64\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[92]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Security\15270ef5168ba4d4185515789a08655d\System.Security.ni.dll
LoadedModule[93]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\xpstar.dll
LoadedModule[94]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\SQLSCM.dll
LoadedModule[95]=C:\Windows\system32\ODBC32.dll
LoadedModule[96]=C:\Windows\WinSxS\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_8a1a02152edb659b\ATL80.DLL
LoadedModule[97]=C:\Windows\system32\odbcint.dll
LoadedModule[98]=C:\Windows\system32\clusapi.dll
LoadedModule[99]=C:\Windows\system32\resutils.dll
LoadedModule[100]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\Resources\1033\xpstar.rll
LoadedModule[101]=C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
LoadedModule[102]=C:\Windows\assembly\GAC_MSIL\System.Security\2.0.0.0__b03f5f7f11d50a3a\System.Security.dll
LoadedModule[103]=C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll
LoadedModule[104]=C:\Windows\system32\COMRES.DLL
LoadedModule[105]=C:\Windows\system32\XOLEHLP.DLL
LoadedModule[106]=C:\Windows\system32\MSDTCPRX.DLL
LoadedModule[107]=C:\Windows\system32\MTXCLU.DLL
LoadedModule[108]=C:\Windows\system32\ktmw32.dll
LoadedModule[109]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[110]=C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\xp_greta_64.dll
LoadedModule[111]=C:\Windows\system32\apphelp.dll
LoadedModule[112]=C:\Windows\system32\dsrole.dll
LoadedModule[113]=C:\Program Files\Microsoft SQL Server\80\COM\sqlvdi.dll
LoadedModule[114]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\odsole70.dll
LoadedModule[115]=C:\Windows\system32\scrrun.dll
LoadedModule[116]=C:\Windows\system32\SXS.DLL
LoadedModule[117]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\Resources\1033\odsole70.RLL
LoadedModule[118]=C:\Program Files\Microsoft SQL Server\90\Shared\instapi.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=SQL Server Windows NT - 64 Bit
AppPath=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
Can help me fixed this
ThanksThank you for your responses. This server is on a dell poweredge T710 with 192 gb of memory. All the hardware drivers are up to date and so is sql. No memory errors. The only error I get is when sql crashes. The only 3rd party
dll what is on the server would be xp_greta_64.dll. We are looking into that.
I have a question about setting up a link server with 'out of process' We only use sql server link connections with other sql servers. When I try to setup 'out of process' unchecking allow inprocess under SQLNCLI all of my link servers end up
failing and giving me errors. I had to switch it back since this is a production machine. Is there a way to just set up 'out of process' on one link server with SQLNCLI, it seems it is all or nothing. Do I have to delete all the current link
servers and recreate them?
The only other thing that we have changed is that we have added Python 3.3 and ActivePerl 5.16.3 but not on this server. Only on all of our other sql servers.
Here is our last dump from yesterday. Thanks again, If I have too I will open a case up with Microsoft.
Version=1
EventType=APPCRASH
EventTime=130444796758798656
ReportType=2
Consent=1
ReportIdentifier=3b3973c8-dacd-11e3-a1c5-002564fcc042
IntegratorReportIdentifier=3b3973c7-dacd-11e3-a1c5-002564fcc042
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=sqlservr.exe
Sig[1].Name=Application Version
Sig[1].Value=2009.100.4302.0
Sig[2].Name=Application Timestamp
Sig[2].Value=52f5d194
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_9f88
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.18247
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=521eaf24
Sig[6].Name=Exception Code
Sig[6].Value=c0000374
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000c4102
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.274.10
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=9f88
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=9f887580f62df3cb4138fc685cae8618
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=d54e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=d54ee610c7110c152675c4fdbbef635a
UI[2]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=SQL Server Windows NT - 64 Bit stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
LoadedModule[9]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCP80.dll
LoadedModule[10]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlos.dll
LoadedModule[11]=C:\Windows\system32\Secur32.dll
LoadedModule[12]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[13]=C:\Windows\system32\pdh.dll
LoadedModule[14]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[15]=C:\Windows\system32\GDI32.dll
LoadedModule[16]=C:\Windows\system32\USER32.dll
LoadedModule[17]=C:\Windows\system32\LPK.dll
LoadedModule[18]=C:\Windows\system32\USP10.dll
LoadedModule[19]=C:\Windows\system32\USERENV.dll
LoadedModule[20]=C:\Windows\system32\profapi.dll
LoadedModule[21]=C:\Windows\system32\WINMM.dll
LoadedModule[22]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[23]=C:\Windows\system32\NSI.dll
LoadedModule[24]=C:\Windows\system32\WINNSI.DLL
LoadedModule[25]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\opends60.dll
LoadedModule[26]=C:\Windows\system32\NETAPI32.dll
LoadedModule[27]=C:\Windows\system32\netutils.dll
LoadedModule[28]=C:\Windows\system32\srvcli.dll
LoadedModule[29]=C:\Windows\system32\wkscli.dll
LoadedModule[30]=C:\Windows\system32\LOGONCLI.DLL
LoadedModule[31]=C:\Windows\system32\SAMCLI.DLL
LoadedModule[32]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\BatchParser.dll
LoadedModule[33]=C:\Windows\system32\IMM32.DLL
LoadedModule[34]=C:\Windows\system32\MSCTF.dll
LoadedModule[35]=C:\Windows\system32\psapi.dll
LoadedModule[36]=C:\Program Files\Microsoft SQL Server\100\Shared\instapi10.dll
LoadedModule[37]=C:\Windows\system32\cscapi.dll
LoadedModule[38]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\Resources\1033\sqlevn70.rll
LoadedModule[39]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[40]=C:\Windows\system32\rsaenh.dll
LoadedModule[41]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[42]=C:\Windows\system32\BROWCLI.DLL
LoadedModule[43]=C:\Windows\system32\AUTHZ.DLL
LoadedModule[44]=C:\Windows\system32\MSCOREE.DLL
LoadedModule[45]=C:\Windows\system32\ole32.dll
LoadedModule[46]=C:\Windows\system32\credssp.dll
LoadedModule[47]=C:\Windows\system32\msv1_0.DLL
LoadedModule[48]=C:\Windows\system32\cryptdll.dll
LoadedModule[49]=C:\Windows\system32\kerberos.DLL
LoadedModule[50]=C:\Windows\system32\MSASN1.dll
LoadedModule[51]=C:\Windows\system32\schannel.DLL
LoadedModule[52]=C:\Windows\system32\CRYPT32.dll
LoadedModule[53]=C:\Windows\system32\security.dll
LoadedModule[54]=C:\Windows\system32\WS2_32.dll
LoadedModule[55]=C:\Windows\system32\SHELL32.dll
LoadedModule[56]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[57]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\ftimport.dll
LoadedModule[58]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\MSFTE.DLL
LoadedModule[59]=C:\Windows\system32\VERSION.dll
LoadedModule[60]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\dbghelp.dll
LoadedModule[61]=C:\Windows\system32\WINTRUST.dll
LoadedModule[62]=C:\Windows\system32\ntmarta.dll
LoadedModule[63]=C:\Windows\system32\WLDAP32.dll
LoadedModule[64]=C:\Windows\system32\ncrypt.dll
LoadedModule[65]=C:\Windows\system32\bcrypt.dll
LoadedModule[66]=C:\Windows\system32\mswsock.dll
LoadedModule[67]=C:\Windows\System32\wship6.dll
LoadedModule[68]=C:\Windows\System32\wshtcpip.dll
LoadedModule[69]=C:\Windows\system32\ntdsapi.dll
LoadedModule[70]=C:\Windows\system32\DNSAPI.dll
LoadedModule[71]=C:\Windows\system32\rasadhlp.dll
LoadedModule[72]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[73]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[74]=C:\Windows\system32\SAMLIB.dll
LoadedModule[75]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[76]=C:\Windows\system32\sqlncli10.dll
LoadedModule[77]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_a4d3b9377117c3df\COMCTL32.dll
LoadedModule[78]=C:\Windows\system32\COMDLG32.dll
LoadedModule[79]=C:\Windows\system32\1033\SQLNCLIR10.RLL
LoadedModule[80]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\xpstar.dll
LoadedModule[81]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\SQLSCM.dll
LoadedModule[82]=C:\Windows\system32\ODBC32.dll
LoadedModule[83]=C:\Windows\WinSxS\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_8a1a02152edb659b\ATL80.DLL
LoadedModule[84]=C:\Windows\system32\odbcint.dll
LoadedModule[85]=C:\Windows\system32\clusapi.dll
LoadedModule[86]=C:\Windows\system32\resutils.dll
LoadedModule[87]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\Resources\1033\xpstar.rll
LoadedModule[88]=C:\Windows\system32\COMRES.DLL
LoadedModule[89]=C:\Windows\system32\XOLEHLP.DLL
LoadedModule[90]=C:\Windows\system32\MSDTCPRX.DLL
LoadedModule[91]=C:\Windows\system32\MTXCLU.DLL
LoadedModule[92]=C:\Windows\system32\ktmw32.dll
LoadedModule[93]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[94]=C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\xp_greta_64.dll
LoadedModule[95]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[96]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\bb750d3baf928f94ea3977e96af9769f\mscorlib.ni.dll
LoadedModule[97]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsec.dll
LoadedModule[98]=C:\Windows\system32\imagehlp.dll
LoadedModule[99]=C:\Windows\system32\GPAPI.dll
LoadedModule[100]=C:\Windows\system32\cryptnet.dll
LoadedModule[101]=C:\Windows\system32\SensApi.dll
LoadedModule[102]=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\SqlAccess.dll
LoadedModule[103]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[104]=C:\Windows\assembly\GAC_64\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[105]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\350ed175b92e48f5249a1bab538872e5\System.ni.dll
LoadedModule[106]=C:\Windows\assembly\GAC_64\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll
LoadedModule[107]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Security\7c4199ce0470f8e4664a7ee345b31235\System.Security.ni.dll
LoadedModule[108]=C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
LoadedModule[109]=C:\Windows\assembly\GAC_MSIL\System.Security\2.0.0.0__b03f5f7f11d50a3a\System.Security.dll
LoadedModule[110]=C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll
LoadedModule[111]=C:\Windows\system32\apphelp.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=SQL Server Windows NT - 64 Bit
AppPath=C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe -
Photoshop Cs6 crashing frequently.ntdll.dll
Hello i am using photoshop cs6 and dreamweaver cs6.My photoshop cs6 is crashing and i am posting the event logs.Please give me solution if anyone knows fix
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: ntdll.dll, version: 6.2.9200.16579, time stamp: 0x51637f77
Exception code: 0xc0000374
Fault offset: 0x00000000000ebd59
Faulting process id: 0xa2c
Faulting application start time: 0x01cf23bb4287ea05
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: cead1b3e-8fc8-11e3-be8d-7845c43fa6f7
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: ntdll.dll, version: 6.2.9200.16579, time stamp: 0x51637f77
Exception code: 0xc0000374
Fault offset: 0x00000000000ebd59
Faulting process id: 0x564
Faulting application start time: 0x01cf99ce3499d9a4
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3a72150d-05d6-11e4-be97-7845c43fa6f7
Faulting package full name:
Faulting package-relative application ID:
I have tried resetting prefernces, reinstalling but it still give me troublesThe crash is in WinTab - related to your tablet.
You probably need to update the tablet driver. -
Wbengine.exe faulting, ntdll.dll module at fault
Hello All,
I've got a client with a WD Sentinel running Storage Server (Server 2008 R2 based). We setup Windows Server Backup and it worked for a couple of backups. We then added a second drive and encrypted both with Bitlocker. Now, I'm getting the following
error in the logs. It happens right after the volume shadow copies are created, when the dialog box says "preforming consistency check." There are no other errors that I can find. Any thoughts?
Faulting application name: wbengine.exe, version: 6.1.7601.17514, time stamp: 0x4ce79951
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x1e4c
Faulting application start time: 0x01cfacd6a8c1e15b
Faulting application path: C:\Windows\system32\wbengine.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 9304c61d-18ca-11e4-9b94-0090a9416970I did see that website, and have checked for any extra software. The Western Digital and Intel softwares are the only ones loaded.
While the behavior is quite similar to the error that is described there, it's not exactly the same. The fault offset and process are different. I've started working with Debugdiag to get a better idea of what is really going on. Here's the output from the
latest crash after I've installed all applicable hotfixes:
Report for
wbengine__PID__7860__Date__08_04_2014__Time_10_10_54AM__111__Second_Chance_Exception_C0000374.dmp
Type of Analysis Performed
Crash Analysis
Machine Name
WDSENTINEL
Operating System
Windows Server 2008 R2 Service Pack 1
Number Of Processors
4
Process ID
7860
Process Image
C:\Windows\System32\wbengine.exe
System Up-Time
2 day(s) 06:52:50
Process Up-Time
00:05:20
Thread 21 - System ID 11020
Entry point
wbengine!BlbBackupThreadFunc
Create time
8/4/2014 10:07:12 AM
Time spent in user mode
0 Days 0:2:27.764
Time spent in kernel mode
0 Days 0:0:20.529
Full Call Stack
Function
Arg 1
Arg 2
Arg 3
Arg 4
Source
ntdll!RtlReportCriticalFailure+62
00000000`00000002
00000000`00000023
00000000`011f0a30
000007fe`00000003
ntdll!RtlpReportHeapFailure+26
00000000`774c5430
00000000`00000000
00000000`00000070
00000000`00420000
ntdll!RtlpHeapHandleError+12
00000000`00420000
00000000`00000000
00000000`00000000
00000000`00000060
ntdll!RtlpLogHeapFailure+a4
00000000`0c222e02
00000000`00420000
00000000`0c222e02
00000000`ffc22b80
ntdll! ?? ::FNODOBFM::`string'+10c7c
00000000`027ff000
00000000`0c222e02
00000000`027ff0b0
00000000`00000000
ole32!CoTaskMemFree+36
00000000`0c222e02
00000000`027ff050
00000000`00000000
00000000`00000060
d:\w7rtm\com\ole32\com\class\memapi.cxx @ 475
wbengine!BlbUtilRemoveStartinAndEndingQuotes+e7
00000000`0c222e00
00000000`0c222ee0
00000000`00000030
00000000`027ff090
wbengine!BlbGetFileSpec+11a
00000000`0c222ee0
00000000`00000000
00000000`031a1890
00000000`00000000
wbengine!BlbComputeIncludeFilesInfo+306
00000000`00000003
00000000`095c0040
00000000`00000000
00000000`027ff2f8
wbengine!CBlbBackupItemsHelper::GetWriterSpecs+29b
00000000`ffd85301
00000000`0524a930
00000000`00000000
00000000`00000000
wbengine!CBlbBackupItemsHelper::GetFileSpecsChange+3f3
00000000`00000006
00000000`02b49440
00000000`00000001
00000000`00000000
wbengine!CBlbBackupAsync::CheckIfVolumeSpecsChanged+2d4
00000000`00000000
00000000`0000002d
00000000`00000006
00000000`00000000
wbengine!BlbBackupThreadFunc+1d4f
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
kernel32!BaseThreadInitThunk+d
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
ntdll!RtlUserThreadStart+1d
00000000`00000000
00000000`00000000
00000000`00000000
00000000`00000000
Exception Information
In
wbengine__PID__7860__Date__08_04_2014__Time_10_10_54AM__111__Second_Chance_Exception_C0000374.dmp
the assembly instruction at ntdll!RtlReportCriticalFailure+62 in
C:\Windows\System32\ntdll.dll from Microsoft Corporation has
caused an unknown exception (0xc0000374) on thread
21
Module Information
Image Name:
C:\Windows\System32\ntdll.dll
Symbol Type:
PDB
Base address:
0x00000003`00905a4d
Time Stamp:
Wed Aug 28 22:17:08 2013
Checksum:
0x00000005`40946000
Comments:
COM DLL:
False
Company Name:
Microsoft Corporation
ISAPIExtension:
False
File Description:
NT Layer DLL
ISAPIFilter:
False
File Version:
6.1.7601.18247 (win7sp1_gdr.130828-1532)
Managed DLL:
False
Internal Name:
ntdll.dll
VB DLL:
False
Legal Copyright:
© Microsoft Corporation. All rights reserved.
Loaded Image Name:
ntdll.dll
Legal Trademarks:
Mapped Image Name:
Original filename:
ntdll.dll
Module name:
ntdll
Private Build:
Single Threaded:
False
Product Name:
Microsoft® Windows® Operating System
Module Size:
1.66 MBytes
Product Version:
6.1.7601.18247
Symbol File Name:
c:\symcache\ntdll.pdb\9D04EB0AA387494FBD81ED062072B99C2\ntdll.pdb
Special Build: -
Explorer keeps crashing with ntdll.dll, verifier.dll, msvcrt.dll and combase.dll errors
Hi all,
I just bought my laptop a few weeks ago. Initially explorer only crashed (with the ntdll.dll error) when I had a lot of folders open, or when I was transferring stuff. But now I cannot open any folders at all without it crashing with the verifier.dll error.
This doesn't happen in safe mode.
Log Name: Application
Source: Application Error
Date: 09-02-2014 12:39:43 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: WenShi
Description:
Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
Exception code: 0x80000003
Fault offset: 0x000000000000abd4
Faulting process id: 0x17fc
Faulting application start time: 0x01cf24d328661f76
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\verifier.dll
Report Id: 7729c240-90c6-11e3-8267-ecf4bb7b6c5d
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-08T13:39:43.000000000Z" />
<EventRecordID>4891</EventRecordID>
<Channel>Application</Channel>
<Computer>WenShi</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.3.9600.16441</Data>
<Data>5265dec8</Data>
<Data>verifier.dll</Data>
<Data>6.3.9600.16384</Data>
<Data>5215f8f7</Data>
<Data>80000003</Data>
<Data>000000000000abd4</Data>
<Data>17fc</Data>
<Data>01cf24d328661f76</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\system32\verifier.dll</Data>
<Data>7729c240-90c6-11e3-8267-ecf4bb7b6c5d</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
This is the event log for one of the errors. I have also uploaded two dump files after explorer crashed onto my skydrive:
https://skydrive.live.com/?cid=05A8CC170A7688F5&id=5A8CC170A7688F5!105
Can anyone please help me? I have found many similar threads but I'm not sure which program is causing the crashes for me. Thanks very much!Hi again,
Sigh. Explorer crashed on me again. I was using iTunes when this happened (not sure if relevant), I wasn't transferring files, and had 4 explorer folders open.
Would you please download explorer.exe.3432 from my skydrive and analyse it for me? Thank you so much for your help.
Here's the event log for my most recent crash: mscordacwks.dll error?
Log Name: Application
Source: Application Error
Date: 10-02-2014 10:38:38 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: WenShi
Description:
Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: mscordacwks.dll, version: 4.0.30319.34003, time stamp: 0x522ec01b
Exception code: 0xc0000005
Fault offset: 0x000000000001e733
Faulting process id: 0xd68
Faulting application start time: 0x01cf264dda16c79f
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscordacwks.dll
Report Id: e1816640-9247-11e3-826b-ecf4bb7b6c5d
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-10T11:38:38.000000000Z" />
<EventRecordID>5410</EventRecordID>
<Channel>Application</Channel>
<Computer>WenShi</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.3.9600.16441</Data>
<Data>5265dec8</Data>
<Data>mscordacwks.dll</Data>
<Data>4.0.30319.34003</Data>
<Data>522ec01b</Data>
<Data>c0000005</Data>
<Data>000000000001e733</Data>
<Data>d68</Data>
<Data>01cf264dda16c79f</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscordacwks.dll</Data>
<Data>e1816640-9247-11e3-826b-ecf4bb7b6c5d</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event> -
Itunes updated now it crashes APPCRASH, ntdll.dll
Help Please...
Downloaded the latest i-tunes and ever since it loads up and faults with an APPCRASH
Ive tired everything i can think of unistalled all apple software i can find, reg clean up's, older versions of itunes, nothings seems to help
This is the attached error message im running Vista on a Acer laptop
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: 80000003
Exception Offset: 0004884e
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160There are many factors causing ntdll.dll crash in WIndows.
Hardware failure could be one of them. Please check your harddrive for file allocation errors and/or bad sectors and memory errors.
To check for hard disk errors (This may take hours)
Open Computer by clicking the Start button , and then clicking Computer.
Right-click the drive that you want to check, and then click Properties.
Click the Tools tab, and then, under Error-checking, click Check now. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will report problems but not fix them.
To perform a thorough check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the drive itself, and it can take much longer to complete.
To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
Click Start. The Check will start automatically when you restart Windows.
To check for memory problems
Open Memory Diagnostics Tool by clicking the Start button , and then clicking Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Choose when to run the tool. If you choose to restart your computer and run the tool immediately, make sure that you save your work and close all of your running programs. The Memory Diagnostics Tool will run automatically when you restart Windows. -
Itunes 11.1.5 crashes with ntdll.dll error
After trying everything it seems I could find on the discussion groups about this error, I finally managed to solve it on my machine. Win 7 64 bit...
I turned off error reporting which was creating the minidump file. (Set it to none). It makes no sense but now I can make it through a sync without itunes crashing...In Windows 7. Control Panel/System/Advanced system settings/Startup and Recovery Settings/
Leave Write an event to the system log checked and Automatically restart, unchecked, and where it says Write debugging information, choose (none), then OK at the bottom. -
Adobe Reader 9.4,10,11 crash when opening certain pdfs. Faulting module ntdll.dll
We've started having issues with a certain type of pdf file crashing reader anytime it's opened. It will open fine about 1/10 of the time, the rest of the time it either straight crashes or we get a message that a drawing error occured and the pdf isn't rendered properly. I've tested with Reader 9.4, 10.1.2, 10.1.4, and the latest 11 release. I've tested under WinXP x86 and Win7 x64 with the same results. It does apparently open fine under Windows Server 2008 R2 but the issue is occuring on our desktops and opening from the server was only a test.
I'm unable to share the pdf for others to research since it contains Protected Health Information. The pdf however does have a header with the patient info and then a graph similar to a EKG strip, the header always renders fine but when we get the error that a drawing error occured it's the graph thats corrupt. Sumatra/Foxit/Evince can open the document just fine. I've tried disabling every feature and plugin in Adobe Reader with no luck. I've tried to run the pdf through some tests and I did find there are 2 errors, both are "[error] Object shall end with 'endobj' statement" but I'm unable to find anything that can autocorrect the issue.
We have thousands of those pdf's, they were ran through a Print 2 PDF converter (Win2PDF 7.0.46 - 2.6.7.1465.3 http://www.win2pdf.com) using pdf version 1.4. Anyone have any ideas on what else to try? I'm at a loss and I'd rather not have to install an alternate PDF reader on 6k workstations (although with all the headaches Adobe Reader has caused me that would be a welcome change).
JasonI've tried Acrobat and it won't open the file either, same app crash in ntdll.dll. But I know what you're saying but I don't have the source documents to run through conversion with another application.
I'm not sure how the process was performed but we had a vendor come in and convert all of our old clinical EMR data into PDF's and then index into OnBase. We are working with the vendor for a solution but so far they haven't found nothing. I recommended to them to update their Win2PDF program but I don't think thats an option on the thousand, if not millions of documents already converted.
Why is every other PDF reader able to open the file except Adobe Reader? -
Uploaded latest version yesterday. On Vista.
Crashes in google, united, not Craigslist.
tried troubleshooting : allowed Firefox in firewall, disabled plug ins, when started in safe mode still same problem
Couldn't fine container.exe to allow it
Crash report last one showing was in August.
data from the Event Log
Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x00031d62, process id 0x1328, application start time 0x01cb52a1a20e0726.Uploaded latest version yesterday. On Vista.
Crashes in google, united, not Craigslist.
tried troubleshooting : allowed Firefox in firewall, disabled plug ins, when started in safe mode still same problem
Couldn't fine container.exe to allow it
Crash report last one showing was in August.
data from the Event Log
Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x00031d62, process id 0x1328, application start time 0x01cb52a1a20e0726. -
LabVIEW Application Builder Crash : ntdll.dll faulting module
Hello guys,
I'm currently experiencing problems while building my project (LV2012 (32 bits) , Windows 7). At the very end of application build, LabVIEW crashes with no explanation (Screenshot in french, sorry)
Windows error logging follows :
Event 1000 Application Error
Faulting application name LabVIEW.exe, version : 12.0.0.4024, time stamp : 0x4fea600e
Faulting module name : ntdll.dll, version : 6.1.7601.17725, time stamp : 0x4ec49b8f
Exception code : 0xc0000374
Fault offset : 0x000ce6c3
Faulting process id : 0x16fc
Faulting application start time : 0x01cda5350f41f87c
Faulting application path : C:\Program Files (x86)\National Instruments\LabVIEW 2012\LabVIEW.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id : 8e5b1344-1128-11e2-97d8-c0f8dae81bad
I had the same problem on LabVIEW 2011. I tried to build my application with another computer (also LV2012 32 bits and Windows 7 64 bits) and I do not have any error.
What is wrong with my computer?
For french people, topic in french
Thank you for your help,
Regards,
Quentin
Solved!
Go to Solution.Solution found :
-Uninstall all NI products
-Clear registry keys related to LabVIEW
-Delete National Instruments directory into Application Data
-Reinstall LabVIEW -
Explorer.exe is crashing/restarting every minute - faulting module ntdll.dll
I upgraded to Windows 8 on 11/18 and started having problems where explorer.exe is restarting every minute or so. Here is the error from the event log:
Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312
Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
Exception code: 0xc000071f
Fault offset: 0x000000000011808f
Faulting process id: 0x12c8
Faulting application start time: 0x01cdc8c32effec36
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 9220779c-34b6-11e2-be72-e06995f1e71a
Faulting package full name:
Faulting package-relative application ID:
I worked with Microsoft Tech Support for 4 days and ended up doing a clean install of Windows 8. I had been told by Microsoft that they would escalate me to Tier 2, but they called back and said it was an HP/Hardware issue and I would have to
work with them. Chatted with HP, they said it was an OS issue.
Anyone have any thoughts?
DanHere is the dump file. Any assistance is greatly appreciated!
http://sdrv.ms/XyPNrE
google drive is the cause:
FAULTING_IP:
ntdll!RtlReportCriticalFailure+89
000007f8`47d9a485 eb00 jmp ntdll!RtlReportCriticalFailure+0x8b (000007f8`47d9a487)
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000007f847d9a485 (ntdll!RtlReportCriticalFailure+0x0000000000000089)
ExceptionCode: c0000374
ExceptionFlags: 00000001
NumberParameters: 1
Parameter[0]: 000007f847defd60
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_CODE: (NTSTATUS) 0xc0000374 - Ein Heap wurde besch digt.
EXCEPTION_PARAMETER1: 000007f847defd60
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
APP: explorer.exe
MANAGED_STACK: !dumpstack -EE
OS Thread Id: 0x6bc (50)
Current frame:
Child-SP RetAddr Caller, Callee
BUGCHECK_STR: APPLICATION_FAULT_WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
PRIMARY_PROBLEM_CLASS: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
DEFAULT_BUCKET_ID: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT
LAST_CONTROL_TRANSFER: from 000007f847d9f2a0 to 000007f847d9a485
STACK_TEXT:
ntdll!NtWaitForSingleObject
ntdll!RtlReportExceptionEx
ntdll!RtlReportException
ntdll!RtlReportCriticalFailure
ntdll!_C_specific_handler
ntdll!_GSHandlerCheck_SEH
ntdll!RtlpExecuteHandlerForException
ntdll!RtlDispatchException
ntdll!RtlRaiseException
ntdll!RtlReportCriticalFailure
ntdll!RtlpLogHeapFailure
ntdll! ?? ::FNODOBFM::`string'
msvcr90!free
googledrivesync64!DllCanUnloadNow
shell32!CFSIconOverlayManager::_GetFileOverlayInfo
shell32!CFSIconOverlayManager::GetFileOverlayInfo
shell32!CFSFolder::_GetOverlayInfo
shell32!CIconOverlayTask::InternalResumeRT
shell32!CRunnableTask::Run
shell32!CShellTask::TT_Run
shell32!CShellTaskThread::ThreadProc
shell32!CShellTaskThread::s_ThreadProc
SHCore!ExecuteWorkItemThreadProc
ntdll!RtlpTpWorkCallback
ntdll!TppWorkerThread
kernel32!BaseThreadInitThunk
ntdll!RtlUserThreadStart
FOLLOWUP_IP:
googledrivesync64!DllCanUnloadNow+cd8
000007f8`32602dc8 488d542430 lea rdx,[rsp+30h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: googledrivesync64!DllCanUnloadNow+cd8
FOLLOWUP_NAME: wintriag
MODULE_NAME: googledrivesync64
IMAGE_NAME: googledrivesync64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 50cfe78c
STACK_COMMAND: ~50s; .ecxr ; kb
FAILURE_BUCKET_ID: WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT_c0000374_googledrivesync64.dll!DllCanUnloadNow
BUCKET_ID: APPLICATION_FAULT_WRONG_SYMBOLS_clr.dll_UNEXPECTED_UNKNOWN_INDEX_RESULT_googledrivesync64!DllCanUnloadNow+cd8
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_2_9200_16433/50763312/ntdll_dll/6_2_9200_16420/505ab405/c0000374/000ea485.htm?Retriage=1
Followup: wintriag
0:050> lmvm googledrivesync64
start end module name
000007f8`32600000 000007f8`326bb000 googledrivesync64 (export symbols) googledrivesync64.dll
Loaded symbol image file: googledrivesync64.dll
Image path: C:\Program Files (x86)\Google\Drive\googledrivesync64.dll
Image name: googledrivesync64.dll
Timestamp: Tue Dec 18 04:48:28 2012 (50CFE78C)
CheckSum: 000BE686
ImageSize: 000BB000
File version: 1.7.4018.3496
Product version: 1.7.4018.3496
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Google
ProductName: Google Drive
ProductVersion: 1.7.4018.3496
FileVersion: 1.7.4018.3496
FileDescription: Google Drive shell extension
LegalCopyright: Google
disable the sharing overlay icons in the google drive options.
"A programmer is just a tool which converts caffeine into code" -
Photoshop CC 2014 crashes when After Effects is open (ntdll.dll module failure)
Recently, I upgraded from CC to CC 2014. Once I was satisfied with 2014, I uninstalled CC. Since then, I've been having a major issue where if I try and use Photoshop CC 2014 and After Effects CC 2014 simultaneously, either Photoshop or both will crash.
The event viewer gives me this:
Faulting application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7e8
Faulting process id: 0xe58
Faulting application start time: 0x01d02c8024742b4a
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 6a2ab0d5-9873-11e4-91b7-14dae9d81d5a
Photoshop generally doesn't give me an error message, but when After Effects crashes, it's almost never the same error message twice, though frequently mentions Dynamic Link in the message.
I've uninstalled and reinstalled Creative Cloud multiple times, including using the Cleaner tool. I'd really like to avoid having to wipe my hard drive and reinstall my OS, like support immediately told me to do.
Running Win7 64-bit Ultimate, 32GB RAM, Intel i5-2500k, NVIDIA GeForce 560 Ti. Any help would be greatly appreciated.I do not have After effects. Your CC 2014 seems to be up to date. Are all Windows Updates installed and did you install the Dec 23 2014 Nvidia driver?
GeForce Game Ready Driver
Version
347.09 - WHQL
Release Date
Tue Dec 23, 2014
Operating System
Windows 7 64-bit
Windows 8.1 64-bit
Windows 8 64-bit
Windows Vista 64-bit
Language
English (US)
File Size
293.36 MB
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