Msvcr100.dll issue

In opening Photoshop Lightroom 4, an error appears that a folder on msvcr100.dll is not on file.  I was assisted last Monday by Rahul Devale but he was unable to figure it out.  He promised to elevate the issue to higher level and I shall be contact in 2-3 days.  It is the third day today and no contact yet.

Hi Jeff,
Thanks for your email. If you won't mind, may I suggest that you
contact your Mr. Rahul Devale as he knows more about the technical
side of it because I had him share my desktop for his remote connection.
I greatly appreciate his help to do his best from about 11:30am to 5:00pm,
until he decided to elevate this issue to your higher level, and promised that
I would be contacted in 2-3 days from last Monday.
Hope this can be resolved sooner as I am very excited to use your LR-4
in editing my pictures taken on a wedding and a birthday, and of course, the
owners are eagerly awaiting to see their pictures.
My b est regards.
Edizer
<Removed by Moderator>

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