MSWord 2004 crashes on print command

Hello! The moment I hit the print command for Word or to save a file as a PDF, MSWord crashes (as does Excel). I'm using Leopard OS 10.5 on an Intel 24" iMac. Can anyone offer some suggestions? - Thank you in advance - Richard

I stumbled on this thread while trying to resolve my own problems. My symptoms are identical to yours and I have just noticed this since installing a driver for a new HP Laserjet P1006. What a coincidence, must be HP's driver that is causing the crash. Any help or solutions to resolving this issue would be greatly appreciated. Thanks, Tom
Here is my crash Log:
Process: Microsoft Word [555]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 070413 (11.3.5)
Code Type: PPC (Translated)
Parent Process: launchd [191]
Date/Time: 2009-01-17 17:04:22.004 +0300
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000b25d9fb9
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813d75f spinlockwrapper + 4259
Thread 1:
0 ??? 0x800bc1c6 0 + 2148254150
1 ??? 0x800c39bc 0 + 2148284860
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed095 0 + 2148454549
4 ??? 0x800ecf52 0 + 2148454226
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
Thread 3:
0 translate 0xb8152b6b spinlockwrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 4:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spinlockwrapper + 4259
Thread 5:
0 translate 0xb8152863 spinlockwrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0xb80bcd30 ecx: 0xb25d9fb1 edx: 0x00000006
edi: 0xb25d9fb9 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010206 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xb25d9fb9
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Thread 0: (0xb011cd64, 0xb8152b6b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x00657934: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
0x84387974: No symbol
0x842e8388: No symbol
0x842e856c: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94e34788 ctr: 0x94e34774
r00: 0x00000194 r01: 0xf01019d0 r02: 0x00000000 r03: 0x00000011
r04: 0xf0101a68 r05: 0xf0101a60 r06: 0xf0101d40 r07: 0x00000004
r08: 0x00000000 r09: 0x15c6f580 r10: 0x00000000 r11: 0x006c5110
r12: 0x94e34774 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x009f4200 r30: 0xf0101b28 r31: 0xf0101b28
Thread 1: (0xb0220d64, 0xb8152863)
0x90f32844: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x842e8ad8: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90f32888 ctr: 0x94d8c1c0
r00: 0xffffffda r01: 0xf0203d60 r02: 0x15cd9c60 r03: 0x00007c1f
r04: 0x0000003c r05: 0x00000000 r06: 0x00000000 r07: 0xf0203c60
r08: 0x00000010 r09: 0x000f4240 r10: 0xfffffffc r11: 0xa08a3a80
r12: 0x94d8c1c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x0000ea60 r30: 0x00000000 r31: 0x90f32828
Thread 2: (0xb009a83c, 0xb81529ef)
0x00830a00: No symbol
0x006bb204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94d93080 ctr: 0x94d8c150
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb014 r11: 0xa08a3694
r12: 0x94d8c150 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006c5fb0
Thread 3: (0xb019ed38, 0xb8152c24)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x84387aec: No symbol
0x842e879c: No symbol
0x842e8934: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x00657af0 ctr: 0x94e1c530
r00: 0x00000193 r01: 0xf0182c20 r02: 0x00000000 r03: 0x00000012
r04: 0xf0182d18 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x001e4440 r10: 0x000eb020 r11: 0x006c5124
r12: 0x94e1c530 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31: 0xf0182d04
Thread 4: Crashed (0xb7fff9d0, 0xb80bcd58)
0x00abee00: No symbol
0x1982b468: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : CUICB::Init(_CDEVMODE*, int) + 728
0x19829a1c: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _DrvEnableUI + 60
0x198250cc: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Terminate + 604
0x198249a8: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Sync + 184
0x198247b0: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Initialize + 144
0x17bd20d8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 8464
0x17bc85e4: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : + 21988
0x17bc8a2c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : + 23084
0x17bc7508: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : + 17672
0x17bc609c: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : + 12444
0x17bd8da0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 36312
0x17bddbb8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _AskUserForFile + 56304
0x17bcf930: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI : _PMPrivatePrintDialogMain + 320
0x945c1e50: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print : _PMSessionPrintDialogMain + 240
0x83a1ea94: No symbol
0x8456783c: No symbol
0x84566798: No symbol
0x845638d8: No symbol
0x844d90a8: No symbol
0x844da070: No symbol
0x844d9508: No symbol
0x844d92cc: No symbol
0x83a10ab8: No symbol
0x841dbecc: No symbol
0x841dbe4c: No symbol
0x841dbddc: No symbol
0x841dbc8c: No symbol
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x905e6478: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 456
0x9060ce44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendMenuItemSelectedEvent + 140
0x9060cd48: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : FinishMenuSelection(MenuData*, MenuData*, MenuResult*, MenuResult*, unsigned long, unsigned long, unsigned long, unsigned char) + 140
0x905e99ac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 572
0x90678c78: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _MenuSelect + 104
0x841db074: No symbol
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x905c44a0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2476
0x90595100: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x841d1850: No symbol
0x8449ea9c: No symbol
0x843cb5fc: No symbol
0x839d7464: No symbol
0x843cb078: No symbol
0x84eb2040: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x198726c0 ctr: 0x90f28e00
r00: 0xb1b1b1b1 r01: 0xbfffb290 r02: 0x1982b468 r03: 0x00abee00
r04: 0xb1b1b1b1 r05: 0x00000001 r06: 0xb25d9fb1 r07: 0x00000086
r08: 0x00815e00 r09: 0x00815e00 r10: 0x90f08d08 r11: 0x8fc33c48
r12: 0x90f28e00 r13: 0x177a1cc0 r14: 0x00000000 r15: 0x17bf5de8
r16: 0x177d8a10 r17: 0x17bf84a4 r18: 0x17bf84a4 r19: 0x17bf84a4
r20: 0xbfffb564 r21: 0x177d9910 r22: 0x17bf84a4 r23: 0x00000000
r24: 0x177d9880 r25: 0x1774c0a0 r26: 0x198f269c r27: 0x177dc320
r28: 0x00000000 r29: 0x177dc320 r30: 0x00abee00 r31: 0x1987269c

Similar Messages

MS Word, Appleworks, crash on print command

I just bought an HP laserjet P1006 and downloaded the newest driver for it. Every time that I use the print command in MS Word 2004 and Appleworks, they crash. If I strictly use the print button it will print without a hitch. The problem seems erratic since occasionally it extends to programs that don't have a built in "printer" icon, (i.e.-safari, mail, etc) and they won't print at all. They don't crash like msword 2004, the print job just stops before it prints. When I open the print queue and try to resume the stopped operation, I get the message (operation could not be completed, client-error-not-possible ) This happens whether I'm printing directly through usb or networked to airport. Currently I can still print from mail and safari, but have a problem with Adobe, and of course MS word and Appleworks just crash. I reinstalled msoffice 2004 numerous times, deleted printers and re-added them, reinstalled print driver, to no avail.
One thing I tried out of curiosity was to create another user account and try printing from there. It work seamlessly from that account which is perplexing. I only tried it once, and it's possible that whatever is corrupted in my account, may also transfer to that account. I'm very confused and would appreciate any help in resolving this issue. I have include the crash log for troubleshooting convenience to those who understand them. =/
Thanks, Tom
Here is the crash log:
Process: Microsoft Word [2805]
Path: /Applications/Microsoft Office 2004/Microsoft Word
Identifier: com.microsoft.Word
Version: 080429 (11.5.0)
Code Type: PPC (Translated)
Parent Process: launchd [181]
Date/Time: 2009-01-21 10:46:29.432 +0300
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000006fd8d8a9
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813d75f spinlockwrapper + 4259
Thread 1:
0 ??? 0x800bc1c6 0 + 2148254150
1 ??? 0x800c39bc 0 + 2148284860
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed095 0 + 2148454549
4 ??? 0x800ecf52 0 + 2148454226
Thread 2:
0 translate 0xb81529ef spinlockwrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80bdb8b 0xb8000000 + 777099
4 translate 0xb80b7007 0xb8000000 + 749575
5 translate 0xb80d49c0 0xb8000000 + 870848
6 translate 0xb813d75f spinlockwrapper + 4259
Thread 3:
0 translate 0xb8152b6b spinlockwrapper + 91311
1 translate 0xb817b608 CallPPCFunctionAtAddressInt + 137124
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 4:
0 translate 0xb8152c24 spinlockwrapper + 91496
1 translate 0xb817b31e CallPPCFunctionAtAddressInt + 136378
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 5:
0 translate 0xb8152863 spinlockwrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spinlockwrapper + 1981
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000008 ebx: 0xb80bcd30 ecx: 0x6fd8d8a1 edx: 0x00000006
edi: 0x6fd8d8a9 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010206 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x6fd8d8a9
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Microsoft Office 2004/Microsoft Word
Exception: EXCBADACCESS (0x0001)
Thread 0: (0xb019ed38, 0xb8152c24)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x84381d3c: No symbol
0x842e296c: No symbol
0x842e2b04: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x00658af0 ctr: 0x94e1c530
r00: 0x00000193 r01: 0xf0182c20 r02: 0x00000000 r03: 0x00000012
r04: 0xf0182d18 r05: 0x00000098 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x0020f250 r10: 0x000eb020 r11: 0x006c6124
r12: 0x94e1c530 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0xf0182d18 r30: 0xf0182d04 r31: 0xf0182d04
Thread 1: (0xb009a83c, 0xb81529ef)
0x0082fe00: No symbol
0x006bc204: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _MerpUnregisterCFMFragment + 3156
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94d93080 ctr: 0x94d8c150
r00: 0xffffffe1 r01: 0xf0080d60 r02: 0x00000001 r03: 0xf0080e4c
r04: 0x00000102 r05: 0x00000000 r06: 0x00000054 r07: 0x00003403
r08: 0x000003e8 r09: 0x00000000 r10: 0x000eb004 r11: 0xa08a3694
r12: 0x94d8c150 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0xf0080e4c r25: 0x00000054 r26: 0x00003403 r27: 0x000003e8
r28: 0x00000000 r29: 0x00000102 r30: 0x00000102 r31: 0x006c6fb0
Thread 2: Crashed (0xb7fff9d0, 0xb80bcd58)
0x00abf800: No symbol
0x1a333468: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : CUICB::Init(_CDEVMODE*, int) + 728
0x1a331a1c: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _DrvEnableUI + 60
0x1a32d0cc: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Terminate + 604
0x1a32c9a8: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Sync + 184
0x1a32c7b0: /Library/Printers/hp/laserjet/HP1006/HP1006PDE.plugin/Contents/MacOS/HP1006PDE : _Initialize + 144
0x1a2300d8: No symbol
0x1a2265e4: No symbol
0x1a226a2c: No symbol
0x1a225508: No symbol
0x1a22409c: No symbol
0x1a236da0: No symbol
0x1a23bbb8: No symbol
0x1a22d930: No symbol
0x945c1e50: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print : _PMSessionPrintDialogMain + 240
0x83a189e4: No symbol
0x84561bbc: No symbol
0x84560b18: No symbol
0x8455dc58: No symbol
0x844d3298: No symbol
0x844d4260: No symbol
0x8457a348: No symbol
0x849e30a0: No symbol
0x849e2fc8: No symbol
0x84510dc0: No symbol
0x84510cc8: No symbol
0x8449a210: No symbol
0x84499c44: No symbol
0x84498fa0: No symbol
0x839ce834: No symbol
0x839cebcc: No symbol
0x83a0961c: No symbol
0x83a0954c: No symbol
0x839fda6c: No symbol
0x841b13c8: No symbol
0x841b12cc: No symbol
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x83a08da4: No symbol
0x83b5f784: No symbol
0x83b5f3bc: No symbol
0x83b5ed7c: No symbol
0x839fda38: No symbol
0x841b13c8: No symbol
0x841b12cc: No symbol
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x905c4230: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1852
0x90595100: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2596
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x905b0da8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTarget + 56
0x90694838: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendTSMEvent + 196
0x906d4384: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendUnicodeTextAEToUnicodeDoc + 960
0x90692ec8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _TSMKeyEvent + 1004
0x905e57a8: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _TSMProcessRawKeyEvent + 1928
0x90743054: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _HandleCompatibilityKeyEvent + 304
0x905901d0: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1640
0x90594cac: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1488
0x90593e44: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 468
0x90593c60: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : _SendEventToEventTargetWithOptions + 56
0x905c4178: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox : ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1668
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x1a37a6c0 ctr: 0x90f28e00
r00: 0x6f2ce0a1 r01: 0xbfff9e50 r02: 0x1a333468 r03: 0x00abf800
r04: 0xb1c1d3a1 r05: 0x00000001 r06: 0x6fd8d8a1 r07: 0x00000086
r08: 0x00816e00 r09: 0x00816e00 r10: 0x90f08d08 r11: 0x8fc33c48
r12: 0x90f28e00 r13: 0x1a1b2300 r14: 0x00000000 r15: 0x1a253de8
r16: 0x1a1d7640 r17: 0x1a2564a4 r18: 0x1a2564a4 r19: 0x1a2564a4
r20: 0xbfffa124 r21: 0x1a1c5270 r22: 0x1a2564a4 r23: 0x00000000
r24: 0x1a1c75f0 r25: 0x1a165e30 r26: 0x1a3fa69c r27: 0x1a1e34e0
r28: 0x00000000 r29: 0x1a1e34e0 r30: 0x00abf800 r31: 0x1a37a69c
Thread 3: (0xb0220d64, 0xb8152863)
0x90f32844: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x842e2ca8: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x90f32888 ctr: 0x94d8c1c0
r00: 0xffffffda r01: 0xf0203d60 r02: 0x1a108600 r03: 0x00007703
r04: 0x0000003c r05: 0x00000000 r06: 0x00000000 r07: 0xf0203c60
r08: 0x00000010 r09: 0x000f4240 r10: 0xffffff9f r11: 0xa08a3a80
r12: 0x94d8c1c0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x0000ea60 r30: 0x00000000 r31: 0x90f32828
Thread 4: (0xb011cd64, 0xb8152b6b)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x00658934: /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem : _FWaitForConnection + 48
0x84381bc4: No symbol
0x842e2558: No symbol
0x842e273c: No symbol
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x90f1e47c: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x94e1d17c: /usr/lib/libSystem.B.dylib : _pthreadbody + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x94e34788 ctr: 0x94e34774
r00: 0x00000194 r01: 0xf01019d0 r02: 0x00000000 r03: 0x00000011
r04: 0xf0101a68 r05: 0xf0101a60 r06: 0xf0101d40 r07: 0x00000004
r08: 0x00000000 r09: 0x1a10c490 r10: 0x00000000 r11: 0x006c6110
r12: 0x94e34774 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x00a0b200 r30: 0xf0101b28 r31: 0xf0101b28

Thank you for your time in addressing this issues.
I looked into turning off rosetta and some other posts on that thread said you can't do that anymore.???? Something that is working for me so far is just creating another user and giving it admin privileges. Everything prints as it should. Not sure why this works, and I am still holding my breath. Its been working for about 3 days now and no glitches. Still have some files to transfer and hoping it won't bring the dream crashing down. =(
Thanks, Tom

Laserjet 4050n basic driver for vista causes crash on print command

This is a printer that works fine with several windows xp systems on the network, but on this LG LGR40 laptop, the print command causes a bluescreen crash. A previous intsallation of different drivers for vista caused the same problem. The OS is completely uptodate. Pls help!!!
Here's the incident report from Vista:
Product
Windows
Problem
Shut down unexpectedly
Date
29/03/2009 9:33 PM
Status
Not Reported
Problem signature
Problem Event Name:    BlueScreen
OS Version:    6.0.6001.2.1.0.768.3
Locale ID:    4105
Files that help describe the problem (some files may no longer be available)
Mini032909-02.dmp
sysdata.xml
Version.txt
Extra information about the problem
BCCode:    1000008e
BCP1:    C0000005
BCP2:    8CBFBC49
BCP3:    A72CFC98
BCP4:    00000000
OS Version:    6_0_6001
Service Pack:    1_0
Product:    768_1

The printer is on the network, so it's directly to IP address.
The driver was installed as admin user
No problem with the printer for >8 years.
No other vista systems.

Photoshop crashes when print command is activated

as soon as I touch the print or print one commands Photoshop crashes. I can not even get to the print menu to adjust settings. Previous answears have blamed printer drivers but it that is true why does light room print to all the printers whithout any problems

no pc. sorry. My frustration comes from the fact that it used to run just
fine several updates ago, and i can not thing of what I have changed if
anything. i felt that if i could just get to a dialog box I might spot a
setting problem. but it just come back "have run into a problem will file a
report with microsoft, close program"

ITunes crashing after print command

Since the last software update I experience iTunes crashing when trying to print from the archive menu. The message I get is that the cause is probably the plugin hpaio_print2pde. I use a HP printer PSC1510. Are there more people with this problem? Does anybody know how to solve this? I would be very gratefull for a solution.

I have the same problem, e.g., get the message "application Pages quit unexpectedly. The problem may have been caused by hpaio_print2pde plug in".
Would you please explain what you mean by "I deleted the file". Which file? Thanks.

Entourage 2004 can't print (command-P)

Noticed today that I can't get the print menu to show up in Entourage 2004 (I'm legacy Palm/Entourage sync user). I've tried restarting the computer...but I wonder if it has to do with the security update installed yesterday. Doesn't affect printing from other apps...and I still have as a crude workaround the "Print One Copy" option from the menu with default settings.
Anyone have experience with this?

Security Update 2012-001 Bricks Rosetta programs
I've outlined the restore proceedure here, it covers a lot of bases and explains what is going to occur so please don't be intimidated it's a LOT easier that it appears.
Take your time and comprehend the steps involved and you'll be backup up like before in short order.
Restore method.
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Try Restoring from a TimeMachine or hold option bootable clone
If you have TimeMachine drive, or a hold the option key bootable clone use that to erase and restore from before the Security Update occured.
Obviously if you didn't make a recent backup before the update, your going to have to skip to Step #3.
Note: A TM restore can take a awfully long time, a clone restore takes under 2 hours in most cases.
If you don't know how to restore from TM drive
http://pondini.org/OSX/Home.html
#3 Reinstall OS X 10.6 from disk
If no recent TM or bootable clone then:
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk and Permissions (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
Note: If Disk Uitlity can't repair the drive, then come back to seek further assistance and make sure you have a copy of your data off the machine.
#4 Update to 10.6.8 without Security Update 2012-001
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#5 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
Note: For most users likley Step #3 and #4 is likley all that is needed to be done.
That's it really.
Further Reading:
Learn how to have a OS X drive restore ability using TimeMachine or cloning software
Learn how to clone your entire OS X boot here
http://www.bombich.com/get_ready_for_lion.html
TimeMachine help here
http://pondini.org/OSX/Home.html
Make copies of your original Snow Leopard
http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
Learn how to make a bootable SL USB thumb drive
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
Deciding on upgrading to Lion?
Learn which programs ARE NOT compatible/updated for Lion, Rosetta programs will not run on Lion.
http://roaringapps.com/apps:table
Unverified hacks
Note: You may see a "hack" for this issue floating around, it has had mixed results as people's software is different.
You may want to try it, but it's at your own risk. It has worked fast for some and not at all for others, hopefully over time it will work for all.
The above methods I outline are Apple approved restore methods + based upon experience here and not a quick fix, but are sure to work as Apple recommends such steps themselves.
If at any time you feel this is beyond your capability, please seek local Mac/PC professional assistance before you lose your data.
In fact my steps above are very simple, you might want to have a family member or friend perfrom the proceedure in about a hour or two.
If you don't have any backup, please maintain at least a TM drive, just hook up a new blank external drive and TM will ask you to make a backup, takes some time so let it work.
If your a bit more skilled, a option bootable clone is much superior than TM drive.
Good Luck

Freehand 10 crashes when printing

Using Freehand 10
I'm using an Epson 88 Mac 10.5.8.
I had just replaced a cartridge when the problem began.
I was printing ordinary colored objects.
Freehand instantly crashes on print command.
How do I fix it?

Have you tried making a pdf from the Freehand file and see if
that prints?

I am using firefox ver 8.0.1 and Canon LBP3200 printer. Whenever i give a print command from Firefox the browser crashes and the crash reporter asks for submitting the report.

I am using the printer in a network. the same problem is faced when giving print on the canon LBP3200 from the local computer.
its kind of very irritating.
Even if i open a pdf document in the browser and then give print command the browser crashes and the crash reporter appears.
Kindly help.

Sir
Following are the crash reports generated:
bp-8af5ab44-6b84-427f-ae16-36acd2111227 12/27/201102:29 PM
bp-bc804648-bbb4-4ac1-a93a-604052111219 12/19/201104:00 PM
bp-1fb97a23-84cc-4922-91d0-21a732111219 12/19/201104:00 PM
bp-c621113c-5446-4c16-8236-5a06c2111214 12/15/201101:07 PM
bp-2f51489c-adcf-4f9e-8f16-f6cf52111212 12/12/201102:24 PM
bp-5b9f3af7-d1e2-4882-b625-815cb2111212 12/12/201102:23 PM
bp-0b7389bc-7047-478c-a01c-03f3b2111212 12/12/201102:22 PM

IJAdvance Options Plugin? print command crashes any application?

Not sure what I did - only application I installed was MobileME updater
when ever I print in any application it crashes that program and says it is most likely due to ijadvanceoptions plugin ???
I have searched Google and here -- only thing that pulls if you start moving the words around is a Java printing command?
any one please help

This is a known problem with the Lexmark drivers, and you can rename the plugin in the /Library/Printers/Lexmark/PDEs folder or check Lexmark's site for an update they released to address this problem.
http://discussions.apple.com/thread.jspa?threadID=1236974&tstart=60
Hope this helps.

Indesign CS 3 crahes when using print command

Hi there,
I just updated my 2007 iMac to OS X 10.8.5.
When I started Indesign after installation of the new Mac OS I was required to install another software which workel fine.
I can open Indesing with no problem, but using the print command willl crash Indesign every time.
Crash report states:
Process:
Adobe InDesign CS3 [1015]
Path:
/Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3
Identifier:
com.adobe.InDesign
Version:
5.0.4.682 (5040)
Code Type:
X86 (Native)
Parent Process: launchd [141]
User ID:
503
Date/Time:
2015-03-18 11:55:45.934 +0100
OS Version:
Mac OS X 10.8.5 (12F2501)
Report Version: 10
Interval Since Last Report:
7636 sec
Crashes Since Last Report:
2
Per-App Interval Since Last Report: 137 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:
A736BA8A-AA99-3544-2286-45D4EC9E3EFA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3
__TEXT
0000000000001000-0000000000004000 [   12K] r-x/rwx SM=COW /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
Any idea hoe to fix this?
Thank's
Rolf

CS3 in Lion, Mountain Lion and Mavericks will crash when you print every time.
Adding or trying to make new print presets or printing will crash indesign CS3 instantly. It doesn’t like how the folders in
/Library/Printers/ppds/Contents/Resources/en.lproj
is formatted. There are 5 folders in the Resources folder called en.lproj etc. (i.e. lots of different country folders).
Move any ppds you have installed to the Resources folder (ie, out of the en.proj folder) and delete all 5 folders. Delete the adpdF8.ppd (important). InDesign will now load print presets and they can be made manually and you will be able to print.
Be careful though, Acrobat Pro 8, when booted, will run a self heal routine. Because we have removed folders from the ppds folder in /Library, it tries to ‘repair’ this. Don’t repair as it will put the folders back into the ppds folder and indeign will crash again and you'll go round in a big circle. Instead, if you need to run Acrobat 8, we need to go into the acrobat app package and make its self heal routine see what we want it to see.
Go to your acrobat pro 8 app and show package contents. navigate to:
Contents - MacoS - SelfHealFiles - adobepdFprinter - ppds - Contents - Resources
take the adpdF8.ppd out of the en.lpoj folder and put it loose in the Resources folder. delete the five folders en.lpoj etc.What we’re doing here is making these folders look the same as our /Library/printers/ppds/Contents/Resources/ path.
When you now boot acrobat pro 8, it will still do its check but what it is looking for will match what is already there.You can now use all your CS3 apps in Lion, Mountain Lion and Mavericks.

Java HotSpot Crashes while printing

Hi,
I have been having this problem since a long time and I am unable to find a proper solution nor explanation to this behaviour. The JVM seems to crash whenever I try to print through my java application. The crashing is not predictable. Sometimes it crashes right after I submit the first printJob, sometimes after around 5 printJobs, and sometimes it doesn't crash at all. However, it is occuring very often and I would really appreciate some help on this subject.
I am using a Pentium IV 2.80GHz with 1 GB of Ram. I have WindowsXP with Service Pack 2 installed.
The printing is done through the Java Print API (java.awt.print). I have attached the log file generated when the JVM crashes. No exceptions are thrown.
Thank you.
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x77c2a573, pid=3360, tid=3596
# Java VM: Java HotSpot(TM) Client VM (1.5.0-b64 mixed mode, sharing)
# Problematic frame:
# C [MSVCRT.dll+0x1a573]
--------------- T H R E A D ---------------
Current thread (0x00845ab0): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=3596]
siginfo: ExceptionCode=0xc0000005, writing address 0x00000005
Registers:
EAX=0x00341fd8, EBX=0x00000000, ECX=0x000002c0, EDX=0x00000001
ESP=0x040be5c0, EBP=0x040be5dc, ESI=0x008d34bc, EDI=0x00000016
EIP=0x77c2a573, EFLAGS=0x00010206
Top of Stack: (sp=0x040be5c0)
0x040be5c0:   02dcea78 02dceb4c 008d34c0 00344d74
0x040be5d0:   00000070 00000130 00000250 040be620
0x040be5e0:   77c2c25d 00341e90 008d370c 02dceb4c
0x040be5f0:   00862040 02dcea78 00862040 02dcea78
0x040be600:   02dcea78 00341e90 040be5ec 040be1e4
0x040be610:   040be998 77c35c94 77c12070 00000000
0x040be620:   040be630 6d253594 008d34c0 008d1288
0x040be630:   040be770 6d2454d1 008d34c0 008d34c8
Instructions: (pc=0x77c2a573)
0x77c2a563:   04 8b 5d 0c 8b 53 08 8b 5b 04 8b 4d fc 03 4d f4
0x77c2a573:   89 5a 04 8b 55 0c 8b 5a 04 8b 52 08 89 53 08 89
Stack: [0x04080000,0x040c0000), sp=0x040be5c0, free space=249k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [MSVCRT.dll+0x1a573]
C [MSVCRT.dll+0x1c25d]
C [fontmanager.dll+0x13594]
C [fontmanager.dll+0x54d1]
C [fontmanager.dll+0xf39d]
C [fontmanager.dll+0x21977]
j sun.font.FileFont.getGlyphMetrics(JILjava/awt/geom/Point2D$Float;)V+0
J sun.font.FileFontStrike.getGlyphMetrics(I)Ljava/awt/geom/Point2D$Float;
v ~StubRoutines::call_stub
V [jvm.dll+0x8168d]
V [jvm.dll+0xd4179]
V [jvm.dll+0x8155e]
V [jvm.dll+0x8619d]
C [fontmanager.dll+0x2acd6]
C [fontmanager.dll+0x29a35]
C [fontmanager.dll+0x2a10d]
j sun.font.SunLayoutEngine.nativeLayout(Lsun/font/Font2D;Lsun/font/FontStrike;[FII[CIIIIIIZLjava/awt/geom/Point2D$Float;Lsun/font/GlyphLayout$GVData;)V+0
j sun.font.SunLayoutEngine.layout(Lsun/font/FontStrikeDesc;[FIILsun/font/TextRecord;ZLjava/awt/geom/Point2D$Float;Lsun/font/GlyphLayout$GVData;)V+70
j sun.font.GlyphLayout$EngineRecord.layout()V+90
J sun.font.GlyphLayout.layout(Ljava/awt/Font;Ljava/awt/font/FontRenderContext;[CIIILsun/font/StandardGlyphVector;)Lsun/font/StandardGlyphVector;
v ~RuntimeStub::alignment_frame_return Runtime1 stub
j sun.font.ExtendedTextSourceLabel.createGV()Lsun/font/StandardGlyphVector;+70
j sun.font.ExtendedTextSourceLabel.getGV()Lsun/font/StandardGlyphVector;+9
j sun.font.ExtendedTextSourceLabel.createLogicalBounds()Ljava/awt/geom/Rectangle2D;+1
j sun.font.ExtendedTextSourceLabel.getAdvance()F+9
J java.awt.font.TextLine.init()V
v ~RuntimeStub::alignment_frame_return Runtime1 stub
j java.awt.font.TextLine.<init>([Lsun/font/TextLineComponent;[F[CII[I[BZ)V+73
J java.awt.font.TextLine.fastCreateTextLine(Ljava/awt/font/FontRenderContext;[CLjava/awt/Font;Lsun/font/CoreMetrics;Ljava/util/Map;)Ljava/awt/font/TextLine;
v ~RuntimeStub::alignment_frame_return Runtime1 stub
j java.awt.font.TextLayout.fastInit([CLjava/awt/Font;Ljava/util/Map;Ljava/awt/font/FontRenderContext;)V+104
j java.awt.font.TextLayout.<init>(Ljava/lang/String;Ljava/awt/Font;Ljava/awt/font/FontRenderContext;)V+107
j sun.print.PeekGraphics.drawString(Ljava/lang/String;II)V+22
j AccountDetailsPage.print(Ljava/awt/Graphics;Ljava/awt/print/PageFormat;I)I+2789
j sun.print.RasterPrinterJob.printPage(Ljava/awt/print/Pageable;I)I+499
j sun.print.RasterPrinterJob.print(Ljavax/print/attribute/PrintRequestAttributeSet;)V+474
j sun.print.RasterPrinterJob.print()V+5
j AccountDetails.okToPrint(ILjava/lang/String;)V+4217
j PrintAccountDetailsDialog.actionPerformed(Ljava/awt/event/ActionEvent;)V+348
j javax.swing.AbstractButton.fireActionPerformed(Ljava/awt/event/ActionEvent;)V+84
j javax.swing.AbstractButton$Handler.actionPerformed(Ljava/awt/event/ActionEvent;)V+5
j javax.swing.DefaultButtonModel.fireActionPerformed(Ljava/awt/event/ActionEvent;)V+35
j javax.swing.DefaultButtonModel.setPressed(Z)V+117
j javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Ljava/awt/event/MouseEvent;)V+35
j java.awt.Component.processMouseEvent(Ljava/awt/event/MouseEvent;)V+64
j javax.swing.JComponent.processMouseEvent(Ljava/awt/event/MouseEvent;)V+23
J java.awt.Component.processEvent(Ljava/awt/AWTEvent;)V
J java.awt.Container.processEvent(Ljava/awt/AWTEvent;)V
J java.awt.Component.dispatchEventImpl(Ljava/awt/AWTEvent;)V
J java.awt.Container.dispatchEventImpl(Ljava/awt/AWTEvent;)V
J java.awt.LightweightDispatcher.retargetMouseEvent(Ljava/awt/Component;ILjava/awt/event/MouseEvent;)V
J java.awt.LightweightDispatcher.processMouseEvent(Ljava/awt/event/MouseEvent;)Z
J java.awt.LightweightDispatcher.dispatchEvent(Ljava/awt/AWTEvent;)Z
J java.awt.Container.dispatchEventImpl(Ljava/awt/AWTEvent;)V
J java.awt.Window.dispatchEventImpl(Ljava/awt/AWTEvent;)V
J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
J java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z
J java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V
v ~OSRAdapter
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
V [jvm.dll+0x8168d]
V [jvm.dll+0xd4179]
V [jvm.dll+0x8155e]
V [jvm.dll+0x812bb]
V [jvm.dll+0x9bbe9]
V [jvm.dll+0xfe77f]
V [jvm.dll+0xfe74d]
C [MSVCRT.dll+0x2a3b0]
C [kernel32.dll+0xb50b]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.font.FileFont.getGlyphMetrics(JILjava/awt/geom/Point2D$Float;)V+0
J sun.font.FileFontStrike.getGlyphMetrics(I)Ljava/awt/geom/Point2D$Float;
v ~StubRoutines::call_stub
j sun.font.SunLayoutEngine.nativeLayout(Lsun/font/Font2D;Lsun/font/FontStrike;[FII[CIIIIIIZLjava/awt/geom/Point2D$Float;Lsun/font/GlyphLayout$GVData;)V+0
j sun.font.SunLayoutEngine.layout(Lsun/font/FontStrikeDesc;[FIILsun/font/TextRecord;ZLjava/awt/geom/Point2D$Float;Lsun/font/GlyphLayout$GVData;)V+70
j sun.font.GlyphLayout$EngineRecord.layout()V+90
J sun.font.GlyphLayout.layout(Ljava/awt/Font;Ljava/awt/font/FontRenderContext;[CIIILsun/font/StandardGlyphVector;)Lsun/font/StandardGlyphVector;
v ~RuntimeStub::alignment_frame_return Runtime1 stub
j sun.font.ExtendedTextSourceLabel.createGV()Lsun/font/StandardGlyphVector;+70
j sun.font.ExtendedTextSourceLabel.getGV()Lsun/font/StandardGlyphVector;+9
j sun.font.ExtendedTextSourceLabel.createLogicalBounds()Ljava/awt/geom/Rectangle2D;+1
j sun.font.ExtendedTextSourceLabel.getAdvance()F+9
J java.awt.font.TextLine.init()V
v ~RuntimeStub::alignment_frame_return Runtime1 stub
j java.awt.font.TextLine.<init>([Lsun/font/TextLineComponent;[F[CII[I[BZ)V+73
J java.awt.font.TextLine.fastCreateTextLine(Ljava/awt/font/FontRenderContext;[CLjava/awt/Font;Lsun/font/CoreMetrics;Ljava/util/Map;)Ljava/awt/font/TextLine;
v ~RuntimeStub::alignment_frame_return Runtime1 stub
j java.awt.font.TextLayout.fastInit([CLjava/awt/Font;Ljava/util/Map;Ljava/awt/font/FontRenderContext;)V+104
j java.awt.font.TextLayout.<init>(Ljava/lang/String;Ljava/awt/Font;Ljava/awt/font/FontRenderContext;)V+107
j sun.print.PeekGraphics.drawString(Ljava/lang/String;II)V+22
j AccountDetailsPage.print(Ljava/awt/Graphics;Ljava/awt/print/PageFormat;I)I+2789
j sun.print.RasterPrinterJob.printPage(Ljava/awt/print/Pageable;I)I+499
j sun.print.RasterPrinterJob.print(Ljavax/print/attribute/PrintRequestAttributeSet;)V+474
j sun.print.RasterPrinterJob.print()V+5
j AccountDetails.okToPrint(ILjava/lang/String;)V+4217
j PrintAccountDetailsDialog.actionPerformed(Ljava/awt/event/ActionEvent;)V+348
j javax.swing.AbstractButton.fireActionPerformed(Ljava/awt/event/ActionEvent;)V+84
j javax.swing.AbstractButton$Handler.actionPerformed(Ljava/awt/event/ActionEvent;)V+5
j javax.swing.DefaultButtonModel.fireActionPerformed(Ljava/awt/event/ActionEvent;)V+35
j javax.swing.DefaultButtonModel.setPressed(Z)V+117
j javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Ljava/awt/event/MouseEvent;)V+35
j java.awt.Component.processMouseEvent(Ljava/awt/event/MouseEvent;)V+64
j javax.swing.JComponent.processMouseEvent(Ljava/awt/event/MouseEvent;)V+23
J java.awt.Component.processEvent(Ljava/awt/AWTEvent;)V
J java.awt.Container.processEvent(Ljava/awt/AWTEvent;)V
J java.awt.Component.dispatchEventImpl(Ljava/awt/AWTEvent;)V
J java.awt.Container.dispatchEventImpl(Ljava/awt/AWTEvent;)V
J java.awt.LightweightDispatcher.retargetMouseEvent(Ljava/awt/Component;ILjava/awt/event/MouseEvent;)V
J java.awt.LightweightDispatcher.processMouseEvent(Ljava/awt/event/MouseEvent;)Z
J java.awt.LightweightDispatcher.dispatchEvent(Ljava/awt/AWTEvent;)Z
J java.awt.Container.dispatchEventImpl(Ljava/awt/AWTEvent;)V
J java.awt.Window.dispatchEventImpl(Ljava/awt/AWTEvent;)V
J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V
J java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z
J java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V
v ~OSRAdapter
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x00862cf0 JavaThread "Thread-2" [_thread_blocked, id=3788]
0x00851e00 JavaThread "TimerQueue" daemon [_thread_blocked, id=3600]
0x00847a80 JavaThread "DestroyJavaVM" [_thread_blocked, id=3048]
=>0x00845ab0 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=3596]
0x00844630 JavaThread "AWT-Shutdown" [_thread_blocked, id=3592]
0x0083ee80 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3300]
0x0083c650 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3296]
0x00830c80 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3248]
0x0082fdd0 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3252]
0x0082ed00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=268]
0x0082de80 JavaThread "Finalizer" daemon [_thread_blocked, id=3224]
0x0082cb60 JavaThread "Reference Handler" daemon [_thread_blocked, id=3160]
Other Threads:
0x0082bdf0 VMThread [id=3220]
0x00831790 WatcherThread [id=2936]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation   total 1280K, used 216K [0x22bd0000, 0x22d30000, 0x230b0000)
eden space 1152K, 15% used [0x22bd0000, 0x22bfd6e0, 0x22cf0000)
from space 128K, 27% used [0x22cf0000, 0x22cf8d08, 0x22d10000)
to   space 128K,   0% used [0x22d10000, 0x22d10000, 0x22d30000)
tenured generation   total 16068K, used 9625K [0x230b0000, 0x24061000, 0x26bd0000)
   the space 16068K, 59% used [0x230b0000, 0x23a16450, 0x23a16600, 0x24061000)
compacting perm gen total 8192K, used 1195K [0x26bd0000, 0x273d0000, 0x2abd0000)
   the space 8192K, 14% used [0x26bd0000, 0x26cfaf08, 0x26cfb000, 0x273d0000)
    ro space 8192K, 62% used [0x2abd0000, 0x2b0d7160, 0x2b0d7200, 0x2b3d0000)
    rw space 12288K, 46% used [0x2b3d0000, 0x2b95c1c0, 0x2b95c200, 0x2bfd0000)
Dynamic libraries:
0x00400000 - 0x0040c000      C:\Program Files\Java\jre1.5.0\bin\javaw.exe
0x7c900000 - 0x7c9b0000      C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f4000      C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000      C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f01000      C:\WINDOWS\system32\RPCRT4.dll
0x77d40000 - 0x77dd0000      C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f56000      C:\WINDOWS\system32\GDI32.dll
0x77c10000 - 0x77c68000      C:\WINDOWS\system32\MSVCRT.dll
0x76390000 - 0x763ad000      C:\WINDOWS\system32\IMM32.DLL
0x629c0000 - 0x629c9000      C:\WINDOWS\system32\LPK.DLL
0x74d90000 - 0x74dfb000      C:\WINDOWS\system32\USP10.dll
0x6d640000 - 0x6d7c5000      C:\Program Files\Java\jre1.5.0\bin\client\jvm.dll
0x76b40000 - 0x76b6d000      C:\WINDOWS\system32\WINMM.dll
0x6bd00000 - 0x6bd0d000      C:\WINDOWS\system32\SYNCOR11.DLL
0x6d280000 - 0x6d288000      C:\Program Files\Java\jre1.5.0\bin\hpi.dll
0x76bf0000 - 0x76bfb000      C:\WINDOWS\system32\PSAPI.DLL
0x6d610000 - 0x6d61c000      C:\Program Files\Java\jre1.5.0\bin\verify.dll
0x6d300000 - 0x6d31d000      C:\Program Files\Java\jre1.5.0\bin\java.dll
0x6d630000 - 0x6d63f000      C:\Program Files\Java\jre1.5.0\bin\zip.dll
0x6d000000 - 0x6d166000      C:\Program Files\Java\jre1.5.0\bin\awt.dll
0x73000000 - 0x73026000      C:\WINDOWS\system32\WINSPOOL.DRV
0x774e0000 - 0x7761c000      C:\WINDOWS\system32\ole32.dll
0x5ad70000 - 0x5ada8000      C:\WINDOWS\system32\uxtheme.dll
0x73760000 - 0x737a9000      C:\WINDOWS\system32\ddraw.dll
0x73bc0000 - 0x73bc6000      C:\WINDOWS\system32\DCIMAN32.dll
0x73940000 - 0x73a10000      C:\WINDOWS\system32\D3DIM700.DLL
0x6d240000 - 0x6d27d000      C:\Program Files\Java\jre1.5.0\bin\fontmanager.dll
0x74720000 - 0x7476b000      C:\WINDOWS\system32\MSCTF.dll
0x755c0000 - 0x755ee000      C:\WINDOWS\system32\msctfime.ime
0x7c9c0000 - 0x7d1d4000      C:\WINDOWS\system32\shell32.dll
0x77f60000 - 0x77fd6000      C:\WINDOWS\system32\SHLWAPI.dll
0x773d0000 - 0x774d2000      C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x5d090000 - 0x5d127000      C:\WINDOWS\system32\comctl32.dll
0x6d3c0000 - 0x6d3df000      C:\Program Files\Java\jre1.5.0\bin\jpeg.dll
0x10000000 - 0x1000c000      C:\PVSW\Bin\jnibtrv.dll
0x03150000 - 0x03161000      C:\PVSW\bin\W3BTRV7.DLL
0x03180000 - 0x03196000      C:\PVSW\bin\PBTRVD32.DLL
0x035b0000 - 0x035c1000      C:\PVSW\bin\w3scmv7.dll
0x035e0000 - 0x03606000      C:\PVSW\Bin\W3AIF10C.DLL
0x67d00000 - 0x67d4e000      C:\PVSW\Bin\W3MIF165.DLL
0x03620000 - 0x0365f000      C:\WINDOWS\system32\pscore.dll
0x03660000 - 0x036e7000      C:\WINDOWS\system32\pscl.dll
0x71ab0000 - 0x71ac7000      C:\WINDOWS\system32\WS2_32.dll
0x71aa0000 - 0x71aa8000      C:\WINDOWS\system32\WS2HELP.dll
0x71b20000 - 0x71b32000      C:\WINDOWS\system32\mpr.dll
0x03760000 - 0x0376f000      C:\PVSW\Bin\clientrb.dll
0x11500000 - 0x1155a000      C:\PVSW\Bin\W3CRS10F.DLL
0x038f0000 - 0x03ac9000      C:\PVSW\Bin\W3ENC107.DLL
0x5f0e0000 - 0x5f106000      C:\WINDOWS\System32\nwprovau.dll
0x77fe0000 - 0x77ff1000      C:\WINDOWS\System32\Secur32.dll
0x75f60000 - 0x75f67000      C:\WINDOWS\System32\drprov.dll
0x71c10000 - 0x71c1e000      C:\WINDOWS\System32\ntlanman.dll
0x71cd0000 - 0x71ce7000      C:\WINDOWS\System32\NETUI0.dll
0x71c90000 - 0x71cd0000      C:\WINDOWS\System32\NETUI1.dll
0x5b860000 - 0x5b8b4000      C:\WINDOWS\system32\NETAPI32.dll
0x71c80000 - 0x71c87000      C:\WINDOWS\System32\NETRAP.dll
0x71bf0000 - 0x71c03000      C:\WINDOWS\System32\SAMLIB.dll
0x75f70000 - 0x75f79000      C:\WINDOWS\System32\davclnt.dll
0x11400000 - 0x1142d000      C:\PVSW\Bin\W3NSL244.DLL
0x038a0000 - 0x038d6000      C:\PVSW\Bin\W3UPI234.DLL
0x71ad0000 - 0x71ad9000      C:\WINDOWS\system32\WSOCK32.DLL
0x71a50000 - 0x71a8f000      C:\WINDOWS\system32\MSWSOCK.dll
0x662b0000 - 0x66308000      C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000      C:\WINDOWS\System32\wshtcpip.dll
0x71f30000 - 0x71f36000      C:\WINDOWS\System32\wshisn.dll
0x03f10000 - 0x03f22000      C:\PVSW\Bin\W3CSM100.DLL
0x76080000 - 0x760e5000      C:\WINDOWS\system32\MSVCP60.dll
0x03f30000 - 0x03f40000      C:\PVSW\Bin\w3csp100.dll
0x605d0000 - 0x605d9000      C:\WINDOWS\system32\mslbui.dll
0x6d4c0000 - 0x6d4d3000      C:\Program Files\Java\jre1.5.0\bin\net.dll
0x6d4e0000 - 0x6d4e9000      C:\Program Files\Java\jre1.5.0\bin\nio.dll
0x76f20000 - 0x76f47000      C:\WINDOWS\system32\DNSAPI.dll
0x76fb0000 - 0x76fb8000      C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000      C:\WINDOWS\system32\WLDAP32.dll
0x76fc0000 - 0x76fc6000      C:\WINDOWS\system32\rasadhlp.dll
0x763b0000 - 0x763f9000      C:\WINDOWS\system32\COMDLG32.DLL
0x76840000 - 0x76873000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\UNIDRVUI.DLL
0x778d0000 - 0x77913000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\UNIDRV.DLL
0x68210000 - 0x68229000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpfud50.dll
0x68200000 - 0x6820b000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpfui50.dll
0x20000000 - 0x20099000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\unires.dll
0x73b30000 - 0x73b44000      C:\WINDOWS\system32\mscms.dll
0x50000000 - 0x50113000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpz6r041.dll
0x77c00000 - 0x77c08000      C:\WINDOWS\system32\VERSION.dll
0x0c310000 - 0x0c33c000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\pclxl.dll
0x4f480000 - 0x4f6bd000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpzst041.dll
0x5e1f0000 - 0x5e212000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\Ps5ui.dll
0x5e160000 - 0x5e1d3000      C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\PSCRIPT5.DLL
0x77120000 - 0x771ac000      C:\WINDOWS\system32\OLEAUT32.dll
0x6d1c0000 - 0x6d1e3000      C:\Program Files\Java\jre1.5.0\bin\dcpr.dll
VM Arguments:
java_command: H:\BMInquirer\BMInquirer.jar
Environment Variables:
CLASSPATH=C:\PVSW\bin\pvjdbc2x.jar;C:\PVSW\bin\pvjdbc.jar
PATH=C:\PVSW\bin;P:\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WIN32APP\SWIFT\ALLIANCE\WORKSTATION\common\lib\Win32;c:\dos;
USERNAME=berj
ARCH=win32
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows XP Build 2600 Service Pack 2
CPU:total 2 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht
Memory: 4k page, physical 515564k(208336k free), swap 1272004k(948616k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0-b64) for windows-x86, built on Sep 15 2004 03:00:31 by "java_re" with MS VC++ 6.0

OK I am in the Java 2D group at sun and first lets say this is the wrong forum
to discuss this. Don't post here any more on this. Start a new thread
in Developer Forums -> Desktop -> Java2D and reference this thread (if you like).
Second, its by no means clear every one is seeing the same problem.
Crashes when printing might be due to fonts, if using them, but they might
also be printer driver issues or one of several bugs we've identified in the
printing implementation. Many of these are fixed in the latest JDK's (eg
1.5 update 10 [out soon]) and JDK 6 [also out soon]).
Use the latest JDK and the latest printer driver for testing.
Next font crashes can happen on any platform but the ones referenced
on Intellij IDEA are for Linux fonts called Aakar and Rekar.
Those are known JDK crashers (bad fonts) and its fixed in JDK 1.5 u10 and JDK6
6376296 : Aakar and Rekha fonts crash JDK.
One of those fonts also advertises "" as a name (what's up with that?) , so
Font font = new Font ("", Font.PLAIN, 12);would hit that. But assuming all of you are on windows these linux fonts are
not your problem. Other fonts may be but not these.
The fix for 6376296 is actually quite generic and might fix other font crashes
so its well worth upgrading. There's at least one font/printing fix there too.
Its out soon. Please try it. Once you have, if you still see problems, start
a new thread in the other forum.

All Apps Crashing On Print

Every application crashes on print. (Preview, TextEdit, MS Word, etc,...)
Test print and diagnostic print from print utility software works fine though.
I've "Reset Printing System..." and repaired permissions but all applications still crash.
Mac 10.4.11 printing on an HP 6110.
This began after I changed a printer cartridge on the printer. It was working, albeit with spotty printouts, I changed the cartridge and now all applications crash when I try to print. This even happens if I turn the printer off or disconnect it.
I could post the crash report if anyone thinks it would help.
Please help, my wife has a series of research papers due over the next week or so and this is our only computer!

I found the Hardware Test CD and ran the extended tests. Every thing passed.
I tried zapping PRAM but still crashes in Disk Utility and printing from all apps.
For what its worth here's the first few lines of the report from both the Disk Utility and the print from text edit:
Disk Utility first:
============================================================
Date/Time: 2009-03-30 18:22:04.411 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Disk Utility
Path: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Parent: WindowServer [91]
Version: 10.5.6 (198.12)
Build Version: 3
Project Name: DiskUtility
Source Version: 1981200
PID: 276
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000034
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9080d778 CFBundleCopyLocalizedString + 124
1 DiskImages 0x989b8d38 CBSDBackingStore::copyPropertiesDict() + 100
2 DiskImages 0x989b8880 DIInitialize + 348
3 com.apple.DiskUtility 0x000026d4 0x1000 + 5844
4 com.apple.AppKit 0x9381ae1c -[NSCustomObject nibInstantiate] + 260
5 com.apple.AppKit 0x93805824 -[NSIBObjectData instantiateObject:] + 188
6 com.apple.AppKit 0x938053f0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 144
7 com.apple.AppKit 0x937f18ec loadNib + 240
8 com.apple.AppKit 0x937f1344 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
9 com.apple.AppKit 0x93848814 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
10 com.apple.AppKit 0x938d864c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
11 com.apple.AppKit 0x938d83ec NSApplicationMain + 344
12 com.apple.DiskUtility 0x000022a8 0x1000 + 4776
13 com.apple.DiskUtility 0x000243a0 0x1000 + 144288
And Now from Text edit:
==============================================================
Date/Time: 2009-03-30 18:20:43.937 -0500
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: TextEdit
Path: /Applications/TextEdit.app/Contents/MacOS/TextEdit
Parent: WindowServer [91]
Version: 1.4 (220)
Build Version: 293
Project Name: TextEdit
Source Version: 2200000
PID: 203
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000006
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907cab18 CFHash + 24
1 com.apple.CoreFoundation 0x907d08fc __CFDictionaryFindBuckets1b + 140
2 com.apple.CoreFoundation 0x907d0840 CFDictionaryGetValue + 212
3 com.apple.CoreFoundation 0x907e7f70 _CFApplicationPreferencesCreateValueForKey + 88
4 com.apple.CoreFoundation 0x907e6930 CFPreferencesCopyAppValue + 48
5 ...int.framework.Print.Private 0x059813ac PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 5592
6 ...int.framework.Print.Private 0x05980d08 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3892
7 ...int.framework.Print.Private 0x05980640 PDEWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2156
8 ...int.framework.Print.Private 0x05983624 PMPrivateSetItemProc + 1076
9 ...int.framework.Print.Private 0x05984008 PMPrivateSetItemProc + 3608
10 ...int.framework.Print.Private 0x05982ce4 PMPrivatePrepareAppKitPrintDialog + 228
11 ...apple.print.framework.Print 0x93141e48 PJCPrepareAppKitPrintDialog + 124
12 ...apple.print.framework.Print 0x93141d60 PMPrepareAppKitPrintDialog + 128
13 com.apple.AppKit 0x939e3b2c -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 276
14 com.apple.TextEdit 0x0000a280 0x1000 + 37504
15 com.apple.AppKit 0x9388c8b4 -[NSApplication sendAction:to:from:] + 108
16 com.apple.AppKit 0x938e7094 -[NSMenu performActionForItemAtIndex:] + 392
17 com.apple.AppKit 0x938e6e18 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
18 com.apple.AppKit 0x937ee150 _NSHandleCarbonMenuEvent + 372
19 com.apple.AppKit 0x937ebab4 _DPSNextEvent + 1280
20 com.apple.AppKit 0x937eb3f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
21 com.apple.AppKit 0x937e793c -[NSApplication run] + 472
22 com.apple.AppKit 0x938d8458 NSApplicationMain + 452
23 com.apple.TextEdit 0x000020e4 0x1000 + 4324
24 com.apple.TextEdit 0x0000b284 0x1000 + 41604
Thread 1:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x907f1240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 pthreadbody + 96

Mail and Preview crashes when printing. I have 10.8.3. error message something about est-e-filing plug in. Help anyone??

I have the latest OS 10.8.3 and just recently Mail and Preview constantly crashes when printing.
It seems that it is missing a plug in or something. Error messge is Mail quit unexpectedly when using the est-e-Filing-pdes plugin.
Same message in Preview.
Actually I have experience more crashing (with Numbers) since last update.
Can anyone help?
Raoul

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Safari 7.1 crashes on print

Safari 7.1 crashes when executing a print command - error messages says pde plug in is the culprit. How do I fix this?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

How to issue print command from report/form server to client printer on web

1) We have a client server application which is to be deployed on the web environment. The reports generated in our application are having a destination type as File. These reports are printed after applying some print format (escape sequences) which are passed on to the printer programmatically at runtime while printing.
Now when this application is shifted on to the Application server (Forms server & Reports Server )in web environment ,the report outputs would be generated in the application server as against the client in client server environment as the report server is on the application server.
Now while printing/accessing the report the output file will not be available to the client unless it is pushed on to the client side from the server . I am able to see reports in pdf/html output but in this case layout of my reports gets changed and I dont want to change my layouts or reformat my report layouts.
How do I redirect the report output from the application server on to the client within the D2k context and then execute print commands?
Note: In this case we want to use both DMT and Laser printing. Also note that we use escape sequences to adjust reports in desired printing papers.
2) We have second set of reports which we call as document because these are printed after capturing data from 'Form' using text_io utility (please note that for these documents we are not using any Report 6i functionality)and we print it from file using printing mechanism as mentioned above. These are working well in client server application. We adopted this methodology for getting better performance (in terms of speed as database server and network traffic is not involved) of printing. But now we are converting our application for web, we are finding it difficult how to capture Form's data from browser to client's machine and then executing printing commands which are stored in our application liabrary.
If you help me out by giving some suggestions, I shall be grateful to you.
null

Hello
I wonder if you ever solved this problem.
I have a very similar problem with Photoshop CS5 on Mac OSX 10.6 + HP Photosmart C7180.
If I choose "Photoshop Manages Colors" the results are lousy.
If I choose "Printer Manages Colors" the results are OK. not necessarily great.
I believe I have all the correct settings after going through books and web advice (and wasted a lot of paper and ink).
As far as I can see, "ColorSync" is the internal Mac management which is the only option available with "Photoshop Manages Colors" and "Vendor Matching" appears to mean the printer vendor (ie HP) will provide the matching. Either can be selected if "Printer Manages Colors" is used. It seems the type of paper can be set in three different places. if That's all a bit academic as the results are poor regardless.
My wife suggests I buy a new printer - Epson's looking good.
Any words of wisdom would be appreciated.

MSWord 2004 crashes on print command

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