Mt copy of lightroom 5 still thinks its a 30 day trial, even after entering the serial numbers

my copy of lightroom 5 still thinks its a 30 day trial, even after entering the serial numbers

you bought the upgrade version meaning you have a previously purchased lightroom.  after entering your lr5 serial number you're being prompted for that previous version's serial number.
enter the correct number at the correct time and installation will proceed.
if you made an error and do not own a previous version, Return, cancel, or exchange an Adobe order

Similar Messages

  • I have been using trial of Lightroom 5 and decided to purchase it. When I entered the serial number in to license the program, it tells me the code is invalid.

    I have been using the trial of Lightroom 5 and decided to purchase it. In the box where you enter the serial number to license it, I am told the serial number I entered is invalid. Is there a way to rectify this?

    Follow up from my post- I have resolved the issue I had. After several more attempts to get it to work, I finally had a chat with an agent. For all intents, I did not get a resolution for the problem, all she did was repost a link to download. What I ended up doing was uninstalled the trial of Lightroom, along with the creative cloud software, and then loaded Lightroom from the link I received when I purchased it. The program runs just fine...

  • New Computer, purchased lightroom 5, did on install, tried to use, asks for enter the serial #, when entered get  a red X and only option is to cancel.  Have SD 's want to load into program, but cannot

    new Dell computer, after setting up, loaded a purchased Adobe Photoshop Lightroom  5 program,  activated and loaded from online, wrote down the S/N, when truing to open and use on the computer, it asks for wanting to license it , asks for the S/N., when entered does not proceed, only get a red X , with the only option is cancel. Have photo's I want to load but cannot.

    Yes, that is correct. It’s almost like I have the # but it’s not active. When I go to my account to it look up, I do not see it listed. I did get a verification e-mail that I responded to, so I think it should be listed in my Adobe account  I did not realize the box also had a disc also. I would like to try that but not sure if that would be a problem, since Lightshop appears on my Apps menu.  Would I have to delete the program and start over ?
    Sent from Windows Mail

  • I need help i bought creative cloud for a year but my app still thinks its on free trial

    so my trial is over and i need this for school so i bought it for a year it gave me a code i had to activate.
    i did and now my app still thinks its on a trial version.
    how do i make it that its like a normal version.
    i am on windows 8.1.
    i have tried to look everywhere but cant find help.
    sam

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Tried bit alas did not help. It's too much of a coincidence that I got download then problem immediately after.Still think its Apples fault.Only about 4 of every 10 e mails affected!!!!!

    Tried  bit alas did not help. It's too much of a coincidence that I got  download then problem immediately after.Still think its Apples  fault.Only about 4of every 10 e mails affected!!!!!

    I'd suggest you follow up in the thread you started in regards to the problem rather than starting new topics:
    https://discussions.apple.com/message/24982409#24982409
    If you start a new topic part way through discussing an issue, people don't know what you're referring to. It's also consider impolite to post all in caps in Internet forums, as using caps is considered to be shouting.
    Regards.

  • I have 2 Adobe IDs and I think its causing problems. How do I delete the redundant one?

    I have 2 Adobe IDs and I think its causing problems. How do I delete the redundant one?

    I don't think you can... you will have to have an employee delete/merge for you
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    or
    Change Account https://forums.adobe.com/thread/1465499 may help
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

  • Creative Cloud still thinks I am using a trial

    Long story short, creative cloud (mainly photoshop) does not recognize my applications as being paid for (it thinks I am still using a trial, even after signing in - it wants a product code, even though I dont have one).
    Others have had problems, but their solutions or whatnot doesnt seem to work.
    This is my last attempt at fixing this before going directly to customer service.
    Thank you

    If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
    http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
    If you do not have Photoshop, then try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CC application (e.g. InDesign CC).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    Refer to
    creative cloud software says my free trial has expired, but I have a paid subscription
    Creative Cloud products launch in trial mode on non-English operating systems | CCM, CS6
    Regards
    Rajshree

  • Why is the Lightroom preview folder so big, even after purging the 1:1 previews?

    1:1 or full-size previews take up a large amount of HD space, often many 10's of GB's. This is why building them on demand is an alternative to building them up front, and why you have options for auto or manually purging them. That said, it may not always be possible to delete 1:1 previews - more later. 
    Standard-sized previews are based on the pixel size option you chose in Catalog Settings. You have 4 choices: 1024, 1440, 1680 and 2048. If all you want is standard-sized then choose a size equal to or greater than your screen size. Lr also builds smaller versions at the same time. These are used for the thumbnail, 1:2, 1:3 and 1:4 zoom levels. Adobe call this the "preview pyramid". 
    1:1 previews will not be deleted unless your chosen standard-sized preview is less than half the size of the full-sized preview. For example, you have images with pixel dimensions of 3072 by 2048 pixels (6MP camera such as Canon 10D) and have selected 1680 pixels for standard-sized previews. Since a 1680 pixel preview is more than half the size of the original the full-sized preview will be kept, even after using the purge 1:1 preview command. Had you chosen 1440 pixel for standard-sized previews then the full-sized would have been purged (i.e. 3072/2=1536, which is greater than 1440). Now take the example of a larger camera, say a 8MP camera such as the Canon 1DMKII with an image size of 3504 by 2336 pixels. With the standard-sized set at 1680 pixels the full-size will again be purged (i.e. 3504/2=1752 pixels, which is greater than 1680 pixels). 
    Another thing worth mentioning - Lightroom will usually delay purging previews for deleted images until after the application has been closed and reopened, even then it might take a few minutes to clear the purged previews. The idea here is to ensure the previews don't get deleted whilst there's still a chance that they may be needed (e.g. you removed images by mistake then use Undo command to reinstate them). 
    Hopefully above explains why Lightroom doesn't behave as you expect. If it makes your head spin, think how much mine spun when writing it.

    The chance of an answer is inversely proportional to the length of the posting. ;)
    You do not indicate what your preview setting was while you accumulated a 12Gb preview folder. Nor do you indicate how many images are in your catalog.
    Given your screen size of 1280 (laptp?) I would set the preview size to 1440 since this is still far less than half of your D3 images.
    Cropping - I'll safely guess - has no effect on your preview size choices.
    I confess that preview sizing and purging is confusing. I avoid the confusion by shouting "more disk, mama".

  • HT6030 Unread mail count still doesn't work for any mail accounts after installing the Nov. 7 Mail fix. I deleted Gmail from my Mac Mail so that's not the problem.

    I still cannot get an Unread Mail count in the Dock even after installing the the Nov. 7 Mavericks update. I deleted my Gmail account from my Mac, so I know that's not a problem. I checked the Mail preferences, and thay is configured correctly. Any suggestions?

    Point noted re multiples posts [ there were loads of  typos in previous]   . Your previous reply  may indeed be one way of  solving my problem. Thanks .
    Nevetheless  why does Apple prodcue "updated " software which isnt properly comptiable or tested;  with the result that it   now  doesnt work well with Gmail when the prevoius version worked fine. You would think an update  would at least work with Gmail as  well as the prevsoius version did.  G mail is  very widely used, so they, Apple,  and probably  Google too are  shooting themselves in the foot if they can't make the software compitable,

  • Ipod 4 got locked after several wrong password now even i enter the correct password it is still unlocked...jus my ipod speaks wenever i press a button like i press time it says it..wen i press unlock keys it jus say it

    my ipod 4 got locked after several wrong password attempts by my lil daughter and now even i enter the correct password it is still unlocked...jus my ipod speaks wenever i press a button like i press time it says it..wen i press unlock keys like 1, 2,3  it jus says it like "1, 2, 3 ....." or i press battery it says "battery"
    but it am unable to unlock though i enter the unlock keys ....please

    no boss...its still the same... after clicking home thrice...it appears accessibility option but wen i jus click on any of it like "turn voiceover off" or turn zoom on" it just keep on repeating it...it jus says it like that...!!
    dont know wot happened...!!! ipod is just speaking whatever u press..it just says any button u press...
    n lockedd........!!!
    please help thanks

  • I just downloaded a registered copy CS4 Production Premium. I started the install. Entered the serial number

    I just downloaded a registered copy CS4 Production Premium. I started the install. Entered the serial number and Select "I have a SN...". On the next page the installer thinks I am upgrading and wants the "old" application & it's SN. What do I do now?

    WkgrayCS4 you will want to enter the serial number for the version you are upgrading from.  You can find your registered serial numbers at http://www.adobe.com/.  Please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for more details on how to locate your previous version serial number.

  • I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto updater it still will not open.  Any suggestions.

    I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto upgrader it still will not open.  Any suggestions.

    Resetting Printing System helps OS X recognize new printers.
    http://support.apple.com/kb/HT1341
    When you add the printer, make sure you use IP > Jetdirect and the correct printer IP address.

  • HT5037 Iphoto Still wont open even after installed the prepare file

    Still wont open even after installed the prepare file. I haven't felt this frostation since window 5 

    Go to Applications /Utilities. Find the upgrader app there. Double click on it to run it.
    I haven't felt this frostation since window 5
    Sorry, no idea what this means.

  • CK40N - Still open even after applying the note

    Hello Everyone!
    Greetings!
    Experiencing issues in the costing run. SAP ECC 5.0
    After the marking job completion observed that there are some u2018Still Openu2019 items. After some research found the SAP notes u2013 0000542790, 0001321242 & 0001402978.
    SAP note 0000542790 is not applicable to us as the client is on SAP ECC 5.0. For the short term fix, as per the note 542790 have executed the command u2018=cksuu2019. It worked.
    To apply the notes 0001321242, 0001402978 was testing in the test systems and I still see the u2018STILL OPENu2019 items even after implementing the SAP notes 0001321242 and 0001402978. Both the notes have been sucessfully implemented and also verified the corrections.
    Any suggestions/advice, please. Thanks in advance !
    Satish

    Hi Satish,
    There can be valid reasons for the 'still open' Materials.
    The following are reasons for 'still open'
    1. the materials were included in another costing run so there was an
    overlap in released cost estimates
    2. there was already a released cost estimate for those materials so
    the system did not allow for another one - this could have been costed
    manually and released manually (ck11) rather than in ck40n
    3. there was a stop in the job that ran to release them (you mentioned
    periods were closed). After the restart, some of the statistics could
    have been incorrectly updated.
    Furthermore, please see the note:
    542790     Inconsistency correction: Costing run statistics
    If need need to find the 'still open' Materials.
    If you run tCode 'SE16' and view the table table KALM which contains
    the entries for all materials costed within the costing run.
    Field 'KALM-FEH_STATUS is the cost estimate's status after step costing.
    1) Find cost estimates created originally within cstg run
    So, you have to select all entries of KALM for the specific costing
    run which are having KALM-FEH_STATUS = 'KA'.
    This is the number of cost estimates which should have been marked in
    the later marking step.
    2) Find cost estimates released successfully
    The set of released cost estimates is given by selection of table
    KEKO: specify KALAID and KALADAT and FEH_STA = 'FR'.
    3) Find missing cost estimates
    Compare the results of 1) and 2):
    Which material/plant have an KALM entry, but not a released cost
    cost estimate ?
      > this will be the set of cost estimates you are looking for...
    Regards,Declan

  • I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard cop

    Question: I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard copy, and the instructions said that it would just overwrite the downloaded version. And again it will not recognise my serial number! I am not wanting to uninstall the trial version as I have already got quite a lot of personal preferences entered etc. Help please. I am on a macbook pro with latest OS

    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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