MTS File Playback Error

Hello everyone...Ok so I had a MTS File based project on the go and installed the latest update now nothing plays back?? Why is this and what do I need to adjust/change?
Regards,
Samuel.

Need to know some of those things that are in the "Announcement" listed at the top of the Overview page, what you are supposed to include in a request for help. We can't guess your system OS, CPU, video card, disc layout, and SPECIFIC program version to the dot-X. Also the camera used and if the footage has been through any plugin or converter ...
Neil

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MTS file playback in CS6

I upgraded to CS6 on my editing machine from CS5. When I import an MTS file into CS6 and play it back on the timeline the playback drops frames and the sync between video and audio lags and drops out. I can do the exact same thing with the exact same clip in CS5 and everything plays back fine. I have the exact same seq settings in both. Playback is through Black Magic video card version 7.5.5 Anyone have a clue what the problem is?

See if this applies to you...
CS6 Bug AVCHD http://forums.adobe.com/thread/1004369?tstart=0
-and http://forums.adobe.com/thread/1004369?start=0

Cannot import .mts files from SD card. Never received an error message before, but now it is telling me that DVD content is protected, which it is not.

I always import video files, every week, from an SD card (.mts file) no problem. All of a sudden today I'm getting an error message about the content (says "DVD" contact) is likely protected, which it is not.

What happens if, instead of using your operating system to move the files from the card, you leave your card in the camcorder, attach the camcorder to your computer via USB, then use Add Media/From Flip or Camera to open the Video Importer to get the video from the camcorder to your computer (as teh computer's instructions suggest)?

XTRA - Audible file causes "Playback Error" or wo

I am using the player in Car Mode so it shuts down automatically when I turn off the car. Last week I had played through about 4 hours into the 8 hour Audible file. I got in my car yesterday and it wouldn't play the file. It showed the time as --:--:-- and the HD stopped spinning.
I tried going forward and backward and neither worked.
I tried switching to another track, but it would not stop attempting to play the Audible file.
Using the recovery menu, I selected "Clean Up". This allowed me to play other files, including other Audible files, but it would still hang when attempting to play that specific file.
Today, I removed that file from my Zen and re-transferred it using the Audible Manager.
Now when I attempt to play that file it plays the "This is Audible" part, about 2 seconds, and then shows the "Playback Error" message.
I tried skipping forward using the Go To Section function and it hard crashed.
Is there something I can do to be able to play this file?
Is this an indication that something is wrong with my Xtra?
Thanks,
Altair

Altair wrote:
I am using the player in Car Mode so it shuts down automatically when I turn off the car. Last week I had played through about 4 hours into the 8 hour Audible file. I got in my car yesterday and it wouldn't play the file. It showed the time as --:--:-- and the HD stopped spinning.
I tried going forward and backward and neither worked.
I tried switching to another track, but it would not stop attempting to play the Audible file.
Using the recovery menu, I selected "Clean Up". This allowed me to play other files, including other Audible files, but it would still hang when attempting to play that specific file.
Today, I removed that file from my Zen and re-transferred it using the Audible Manager.
Now when I attempt to play that file it plays the "This is Audible" part, about 2 seconds, and then shows the "Playback Error" message.
I tried skipping forward using the Go To Section function and it hard crashed.
Is there something I can do to be able to play this file?
Is this an indication that something is wrong with my Xtra?
Thanks,
Altair
Does it happen only to that particular file only? If it does, then it's most likely a problem with your file rather than the player.

HELP!!Choppy/Glitch Playback using Panasonic tm700 MTS File

Issue: Choppy/Glitchy playback
Video File: .MTS
Camcorder: Panasonic TM700 Recording at 1080/60p
Hours Spent reading forums before post: Infinite
Level of agitation: Insane
Computer: Brand new Dell Studio XPS
                   Intel i7 Quad @ 2.8 Ghz
                   8 GB Ram
                   Geforce GT220 1GB designated (kinda weak i know but good enough)
Apparently Premiere hates MTS files =[
Anyways, I am getting the red bar on the timeline so I know my settings arent aligning with my source material. The issue at hand is
that the material taken from my camcorder is taken at a 60p framerate and I do not see this option in the available presets.
What do I DOOOO?!!?!?! The field order is set to progressive scan. I updated all drivers, installed codecs, and am
hooked up to an HD monitor.
I'm actually pretty new at this so dont bash me if this is a simple fix. Thank you for your timee!

Tune your system as best you can: Adobe Forums: Guide for installing and tuning a Vista... which says Vista but also applies to Win7.
Apart from that not much you can do apart from investing more money in a Dell system, which usually is the same as having them steal you blind. You can't overclock a Dell, due to the crippled BIOS, you can get more memory, 8 GB is cutting it thin, but the prices they charge for that...
You can improve your disk setup yourself without intervention (stealing) by Dell, but your CPU is not the fastest and with AVCHD it is usually the CPU that is the main bottleneck. One of the drawbacks of an i7-860 on a P55 mobo.

Log & transfer error. mts files

I recorded video with panasonic gh2.
I had problem that mts files didn't trasfer.
I had been test record that had no problem. When I do test record, it is only one file.
But this is 31G and 250 cuts. what happen to me?
I want to reduce less data lost.

More information would make things easier. Can you post what Mac you are editing with, how the Mac is set up, which version of Final Cut Pro, and your workflow?

CS6 problems AVCHD MTS files

Forgive for bad English. I hope, the thought is clear. I got OEM Production Premium CS6 with MXO2 mini. I received a problem known for all... My problems when playing AVCHD MTS were solved by program converter installation, in fact, additional codecs. Now everything "flies"!
Win7, 32Gb RAM
Details ask. Better in Russian :-)

When attempting to play the .MTS files in import I'm getting the 'dropped frames' error message:
"Issues that may affect playback include available memory, disk speed, graphics performance, and processor performance.
You may be able to get better performance by doing the following:
- Use proxy playback by changing the Media setting to 'Proxy' in the Viewer Options pop-up menu. (Requires proxy media.)
- Optimize your source clip media."
Could the lack of RAM in this iMac actually cause the video to speed up in FCPX? (weird)

FAQ: AVCHD MTS files

We have heard from a number of users who have reported an inability to apply markers to AVCHD MTS files because the .mts files were moved out of the folder structure created by the camera.
For example in this screenshot I demonstrate an MTS file that has been moved out of its original folder. Prelude can ingest this file and play it, however the Marker buttons are disabled because XMP cannot write markers for MTS files that are separated like this.
Instead it is important that the folder structure created by your AVCHD camera be maintained in its entirety. You can either copy the entire card to your computer then ingest from that, or ingest directly from the camera card and use Prelude to transfer the contents to a location on your computer.
When the entire folder structure is maintained you are able to add markers to the AVCHD clips.
If the original folder structure for your AVCHD MTS files is gone and your only option is to ingest raw MTS files you can transcode the clips using Prelude and Adobe Media Encoder by enabling the Transcode option in the Transfer Options. And if you create your own preset in AME it will appear as on option in Prelude.
The transcoded file is ingested into Prelude and you can add markers to it.

When attempting to play the .MTS files in import I'm getting the 'dropped frames' error message:
"Issues that may affect playback include available memory, disk speed, graphics performance, and processor performance.
You may be able to get better performance by doing the following:
- Use proxy playback by changing the Media setting to 'Proxy' in the Viewer Options pop-up menu. (Requires proxy media.)
- Optimize your source clip media."
Could the lack of RAM in this iMac actually cause the video to speed up in FCPX? (weird)

AVCHD .mts files imported but optimised files play fast in QT and FCPX 10.1.1

Hi Guys
Panasonic HC-V700 AVCHD .MTS files (from within the 'Stream' folder) imported and optimised into FCPX 10.1.1 but the imported/optimised clips (found in the Transcoded Media>High Quality Media folder) play too fast in QT and FCPX 10.1.1 . Was able to do this fine until yesterday.
Using OSX 10.9.1 3.4 GHz Intel Core i7 with just 4GB RAM (hoping to get faster, souped-up new iMac very soon).
When playing the 1080/50p clips on the camera's video player they play at normal speed. Weirdly, today, FCPX has 'acknowledged' the camera on the import window despite the 1080/50p footage (previously it didn't show the camera as a valid import 'archive' on the import screen). Now, on the import window whenever I play a clip it also plays too quick.
Any thoughts or suggestions would be greatly appreciated.
Warm regards
Peter

When attempting to play the .MTS files in import I'm getting the 'dropped frames' error message:
"Issues that may affect playback include available memory, disk speed, graphics performance, and processor performance.
You may be able to get better performance by doing the following:
- Use proxy playback by changing the Media setting to 'Proxy' in the Viewer Options pop-up menu. (Requires proxy media.)
- Optimize your source clip media."
Could the lack of RAM in this iMac actually cause the video to speed up in FCPX? (weird)

Importing .mts files not nested in original camera folder structure

The short version:
Is there any way to import .mts files already copied to a hard drive, without keeping the camera's folder structure intact, into Premiere Pro CS5.5?
The long version:
I recently purchased an iMac. For years I edited video on Windows using Sony Vegas and Vegas Home Studio. My camera, the Panasonic Lumix TS2, shoots AVCHD video. Vegas has no problem importing and editing AVCHD .mts files from a camera or a hard drive so it wasn't until I attempted to edit some video in Premiere Pro, recieved the "unsupported compressions type" error message and did some searching that I realized folder structure is so critial to working with AVCHD. From what I can tell, the files have to be in the PRIVATE>AVCHD>BDMV>STREAM>xxxxxxx.mts confirguration to be imported via the media browser.
Here is my situation, I have hundreds of .mts files in separate folders, bundled together with photos from the same day or event. I'm on an iMac i7, using an activated version of Premiere Pro CS5.5 from the Master Collection. Is there any way I can import and edit these files natively? And in the future, is there any way around transferring the entire folder structure everytime I want to copy the video files to my hard drive? I use Bridge to import photos and it will just pull the video files off the card and plop them in the same folder. Having to transfer the videos separately seems like a silly work around in our modern age. Thanks for any help you can provide.

Yo! I used to have this problem for about 1 year!! And fixed it about half a year ago and I have never been as happy when I fixed it!
Be sure that your sequence settings are set to the right settings: When you create a new sequence you should be promped with a window asking what settings you want. Open the "AVCHD" folder and there should be 3 folders; 1080p, 1080i, 720p. Pick the one that you filmed at, I film at 1080p, so I open that folder and then you pick the right setting to what you filmed your scene. I film at 24 fps so i pick AVCHD 1080p24 (non-anamorphic). Now there should be a new sequence with the right settings (don't use the same settings as I do unless you have filmed at the same frame rate and that it was filmed at 1080p or 1080i, there is a big difference between "p" and "i"). If you go in to the window in the bottom left corner there should be a tab on that box that says "Media Browser". Click it and the directory to your computer should be shown. If you have your SD card connected there should be something called SD card (or if you have renamed it then it is obvious what you should select). After selecting it there should be a folder called AVCHD and you open it up. This is where it gets tricky... because I don't know what camera you use and don't have any experience with your camera then you will have to go through all the folders that are within the AVCHD folder. They are not so many but in the folder where all the clips are hidden they should be called 00626.mts for example. Then you just select the clips you want to import and import them. This process can also be done by opening Finder (mac) or on PC just open up the same way and select the clips you want and drag them i to your project window
Then if you drag a clip in to the sequence, this is were you see if you did all the steps right (with the sequence settings) then the light above the clip should be yellow, meaning that the playback engine recognizes the format and can play it back without any compression Therefor giving you much better quality videos!
Hope this helps, I know the pain you are going through, don't want it to happen to anyone else

I have MTS files imported from a Canon HD cam. They import into I movie and I see them in the Finder folders and they preview fine. I have a new project and some of the clips are freezing and some audio is now gone? Do i need a file converter and convert

I have MTS video files that import from a Canon Vixia HF S20 HD camera. I imported into I Movie. They converted into MOV files and I see them in the movies folder in finder. They view fine and run through the events folder in Finder. In I Movie, I created a new project and used a "Theme". The project worked fine at first but then some clips started to freeze and some lost audio. The effected clips are the same in the project library and in the event library, meaning they are froze in both places. As I said when i view through finder the MOV files preview and work fine. Is this inherent to MTS files using in I movie. SHould i consider using a file converter to convert to MOV files prior to importing into I movie.
I found on Apple support site info that states the MTS files can only be imported through the camera. I am developing my back up procedures and now I am faced with backing up in the original MTS files but not being able to reload if necessary into I movie. Any suggestions?

I'd like to add that after I import these clips without thumbnails, iMovie does give me an error and say that they could not be imported. No explanation as to why, though. Again, they play fine on my camera.

CS4 can no longer see mts files

I can't be sure, but it seems that after an update today that started when I opened Premiere Pro CS4, my projects can no longer see any of the mts files , even in the media browser. It can see other types of files, just not mts. This IS a full version (NOT trial) of Premiere. All was working for the past week and a half since I first installed the Production Suite CS4. Now I get the red "Media Offline" screen on the source and program monitors. Media Browser cannot see any of the mts files. What has happened? How can this be fixed. The Adobe updater downloaded 9 updates when I opened Premiere, but the download seemed to hang. I chose to let it resume the update later when I hit cancel. When I rebooted and brought up Premiere, it finished the download and ran the install of the updates. Seems as though the update may have messed up my FULL VERSION status somehow. The important thing is that I can no longer see any mts files, and the rendered file also produces the red media offline screen.

Check your iPod's hard drive for errors. Open My Computer, right-click the drive, Click Properties, Tools, Check Now..., Select Options, Start.
Some of your missing files/folders may be restored although their names may be lost. 4gb is the max. file size on FAT32 so are we talking a 42gb folder rather than a single file?
tt2

.mts files no longer working after erase and re-install.

I've been having a ton of crashes with Premiere CC. Now, after an erase and install I can't get .mts files to import natively. I get an error "file not supported" which has never happened before.
Am I missing something?
Latest version of Premiere CC, Mac pro retina. All software up to date.

Might want to read this;
Audio and Video glitches | AVCHD footage

PP CC 2014 plays video fine from .mts files, but the audio is glitchy and jumpy.

Premiere Pro CC 2014
OSX 10.9.5
I have imported .MTS files from one Canon C100 into PP through the Media Browser. I kept the file structure intact from the camera when copying. When I play a file in the source or program monitor the video plays back perfectly; however, the audio is glitchy and jumpy. It will skip time, jumping forward and backward seemingly randomly. If I open the same clip in Quicktime 10, it plays back 100% normal. I have restarted, reimported, and even transcoded the files to Pro Res 422 using Media Encoder CC 14. Nothing fixed it. The audio glitches the same way in the transcoded Pro Res Files.
This is only the first of three cards of media. In total I have 120 .mts files in three separate AVCHD folders from a three camera C100 shoot. This leads to another issue I know I will run into. There will be three .mts files named "001," three named "002," etc. I have solved this issue in the past simply by transcoding, but that again failed to work for me thus far. So if I must stick with the .mts files, does anyone know a workflow for using multiple .mts files with the same name in one project/timeline?
Thanks

I find it hard to believe that this fixes the root of the problem as the same files playback fine in CS6. CS6 and CC 2014 should be referencing the same codec library on my system, right? If this is the case, then there is something wrong with how CC14 is decompressing the footage with the codecs that are working fine in CS6.
To further this point. I imported the same files into CS6. CS6 played them back fine, so I saved the session and opened it up in CC14. CC14 converted the project file and all media loaded and plays back normal now.
So if this is a codec issue, it would not have been solved by opening the files first in CS6. It also would not be solved as so many others report by moving the files and relinking to the new folder. It seems to me to be an import issue that is solely in CC14, not CC or CS6.

Encoder keeps crashing with camera MTS files during batch operation

I am trying to convert MTS files to WMV and I am constantly getting crashes.
"Microsoft WIndows: Close programs to prevent information loss... Your computer is low on memory...Adobe Media Encoder.exe"
and
"Adobe Media Encoder Debug Event: Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-785]"
I do have 8gb of memory with no other programs running and this is 1080/60 converted to 720/30 video and TaskManager shows I have memory to spare.
I have a lot of these and it's neccessary that I do a batch encode. The thing is that I can usualy encode the first item in the list but as the second one begins it crashes.
So it is possible for these files to be encoded successfully (the file plays fine) but the batch process is failing. It is not dependant on the specific file but just any file that isn't the first one in the list it seems.

Physical Memory (MB)
Total: 8173
Cached: 3601
Available: 3693
Free: 1708
Kernel Memory: 297 paged 84 nonpaged
Commit (MB) 6865/9195
(these values fluctuate as i was recording them so they are off a little bit in relation to each other)
I have also set my page file to go from 256mb MIN to 1024mb MAX because I have a SSD for Windows and i wanted to save space. I heard it was not neccessary if you have a lot of ram... I will have 16gb of ram again soon (as i just sent the other 8gb in for replacement). So maybe this could be an issue..?

MTS File Playback Error

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