.MTS Files - Media Pending Problem

I working a project where my .MTS files won't read in Premier Pro CC.
My other cameras work fine, but these don't.
When I bring the same files into Prelude CC, they work and play just fine.
Do I have a setting wrong? Thanks!

How do I empty Media Cash?
Edit > Preferences > Media
Under 'Media Cache Database' hit 'Clean'.
Exit Premiere.
Then, navigate to the location specified under 'Media Cache Files',
open the folder, select all and delete.
The Media Cache Files and Database will automatically re-generate
when you re-open your Project... allow plenty of time for it to finish.

Similar Messages

  • Importing MPG files - media pending?

    Hi Guys,
    Have  only just started using PE11 and have editted some footage from my  Gopro ( mp4 files ) and my Intova ( mov files ) with ease. I just tried  to edit some of my older footage take around two years ago from a  digital video camera which have mpg files and are unable to import them  into premier elements.
    They  appear in the timeline showing the correct file duration but the media  display shows 'Media Pending'  in several different languages. There  also isn't any audio. I have tried waiting 30 minutes without any  change. My computer was able to load the previous file types which were  considerably larger instantly.
    I  have the mpg files in my docs same as the other files. I'm able to play  the mpg videos with media player on my computer without any problems.  Is there anyway of being able to import these into premier elements 11. I  have quite alot of this footage I want to edit which was I bought this  program in the first place? A solution to this would be very much  appreciated. Thanks.

    Pointy1
    Your mention of two copies of each file caught my curiosity.
    Is the .mpg of the two that same exact footage as the one with the .tod file extension?
    What are the properties of each?
    Is the MediaInfo properties readout the same for both?
    http://mediainfo.sourceforge.net/en
    Congratulations on moving forward with your project. Good work.
    ATR

  • Help Please with media pending problem!!

    I've been using PP CS6 for a couple of years on a Rain system with no problems at all.  Yesterday evening I deleted several old files on my scratch disc, one of them I think contained all of the cache files for all the projects on that drive.  Now every project I open it takes forever to load the media, and I get "media pending"  Once it all does load I can't hardly play it back because it keeps locking up.  I have several projects that I have to get out and am really in a bind here, can anyone give me a hand??

    Ronin,
    If we're talking about a laptop, then are you running the 2630 or 2630qm?  Most likely the qm version, no?  It appears that the 2630qm DOES have integrated graphics:
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  • Media pending problem after clearing media cache folder

    Hi All,
    So yesterday I was having trouble with premeire in that on some of the files it conformed it managed to screw up the audio and play a short 'loop' instead of the actual audio. I was instructed to empty my media cache folder and re-start premeire pro which seemed to have worked fine. However upon booting the program up this morning it seems as though all the clips are 'media pending' (sans a title I added late last night) and even after conforming finished nothing will preview. Would re-deleting the media cache files work? I am hesitant because this seems to be what caused the problem in the first place.
    Thanks again, it is much appreciated.

    See if this helps.
    FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

  • AVCHD to Premiere Pro with TMPGenc -- Media Pending--Forever!

    After much searching for a conversion solution that didn't
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    So, I converted the AVCHD file from the Canon camera to MPEG2 35Mb/S. It plays fine in Bridge, but when I import it into Premiere CS3, it does nothing. No indexing, nothing. Clip displays "Media Pending".. geeze, I remember this problem from HDV days.. one of the reasons I dumped HDV was this Media Pending problem that would cause missed deadlines.
    The video clip specs (short test clip from camera 4):
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    I'm on CS3 (mentioned that in the 2nd paragraph of original post) and it says that the AVCH
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  • MEDIA PENDING ISSUE IN PREMIERE CS4

    I've seen this topic get quite a kicking around on these formus, and I've been struggling with this one since February.  I would see media pending anytime I imported HDV footage.  I would see it when I added certain effects like 'Solid Composite" and then prerendered the footage.  I worked with Adobe and they were pretty much useless.  I figured out some fixes on my own, like I noticed that I could capture and work with HDV but couldn't import it.  That was related somehow to those XML files the capture created.  I discovered that nesting footage would help.   I tried avoiding HDV altogether converting my HDV to H.264, but those files can get very large and the conversion can take a LONG time.
    Yesterday I found out what may be causing this.  First of all, if you don't use Windows this won't apply to you.  As an After Effects user, I have always turned on the /3GB switch in my boot.ini so that AE can get more than 2GB RAM.  I've been doing this for years and this has never been a problem.  After reading somewhere that it can have a negative affect on a system with a video card that has 1GB RAM, I decided to experiment.  To my amazement, it solved all those media pending problems that I had.  So far so good, I can import HDV, I can prerender without nesting, I can apply effects to my hearts content, and there is no sign of the problem reoccuring.  It has only been a day, but given the fact that these problems were 100% reproducable on multiple systems with different hardware and different CS4 revisions and now they are gone, I'm pretty optimistic. Hope this will help many of you.  I am curious if it does so let me know.

    Removing the /3GB switch while troubleshooting has long been one of the Quick Tips in this troubleshooting page.
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    Glad you found the cause of your problems and thanks for posting your success.
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  • Sequence Shows Media Pending when clips are linked

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    THE ESSENTIALS
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    I am working on a sequence that's about 3 minutes.
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    I also have some other sources of video such as pro-res material
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    Thanks Joe.
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    I don't blame Adobe's R&D engineers for this. Management saw an economic slowdown coming, and obviously made the decision to do a fast release and get the revenue in. And hoped they could follow up soon enough with bug fixes to keep from losing too many customers.
    The reputation they have now gotten for themselves is now so severely damaged, I think they are too late to recover from this debacle. It will take them a good 2 or 3 future releases, maybe by CS6, before they can restore goodwill from their customer base.
    I didn't post an update, but a couple days ago, I found the problem would go away sometimes. Restarting the computer, then relaunching PrPro CS4 would sometimes get me to where the yellow "media pending" problem on rendered segments would not occur.

  • Using Adobe Media Encoder CS4 for MTS files

    Hey everyone, I did some searching on this topic to no avail so here I am.
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    I figured it out.
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    The only problem I encountered was the video was kind of choppy when the camera panned but that was remedied by upping the frame rate from 24 to 29.97.
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  • Adobe Media Encoder CS5 + .MTS Files

    Greetings!
    In the past I have used Adobe Media Encoder CS4 to convert .mts files from my Canon Vixia HF200.  These were taken off an external hard drive, not in the original file structure.  I converted them to Quicktime H.264 and everything worked great. 
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    I am having a similar problem. We have a client with .MTS files I need to convert into .mov. When I try to add one in it states that the Compression Type is not Supported.
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  • Freezing Playback, Media Pending, No Saved Prvw Files -on Pr 6 Cloud.

    Freezing Playback, Media Pending, No Saved Prvw Files -on Pr 6 Cloud.
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    Hello Jim.
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  • CS6 problems AVCHD MTS files

    Forgive for bad English. I hope, the thought is clear. I got OEM Production Premium CS6 with MXO2 mini. I received a problem known for all... My problems when playing AVCHD MTS were solved by program converter installation, in fact, additional codecs. Now everything "flies"!
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    Details ask. Better in Russian :-)

    When attempting to play the .MTS files in import I'm getting the 'dropped frames' error message:
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  • Media Encoder Orange screen when encoding mts files

    I'm trying to convert 1080p files from my Canon Vixia HFM41 to Youtube 720p using the Media encoder, and it typically works for about 20 seconds and then hangs up and I get an orange screen. At that time I can see it dumping RAM and the CPU usage goes down to zero. If I let it continue, sometimes it'll finish, but the video has long sections of orange screen.
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  • Files connect and then disconnect, give me Media Pending sign indefinitely.

    Operating system: OS 10.10.1
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    I've tried exporting an XML of my sequence and opening it in a new project. When I do this and try to import the footage, I get an error message that says "files not supported."
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    Removing the /3GB switch while troubleshooting has long been one of the Quick Tips in this troubleshooting page.
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    Glad you found the cause of your problems and thanks for posting your success.
    Cheers
    Eddie

  • Problems trimming MTS files?

    An editor, who works with Final Cut Pro, made the following statement:
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    Does anyone care to weigh-in on this?
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    I have not noticed any issues with making frame-accurate trims. I just clicked through some AVCHD footage, one frame at a time, and each frame was a discrete image. Does P Pro compensate for interframe media? For example, does it interpolate frames?
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  • I am using MTS files.  They load in PE fine. The problem is when I try to play them, I just get audio and no video.  I have installed the latest updates.  Is there a CODEX that I need.

    I have windows 8.1.  I have downloaded the mts files from my video camera onto my hard drive.  I have loaded a subset of these mts files into premier elements and they show up fine.  I can bring them to the time line without a problem.  The issue is that when I click on them, I only get the audio and no video.  Normally when you click a thumbnail, the picture shows in the large screen.  That screen remains blank.

    John - thanks for your response
    1. Graphics Adapter:  Nvidia GeForce GTX 650
    2. My driver before you response was 3/4/14   9.18.13.3523.  I went to Nvidia and downloaded and installed latest driver 7/2/14  9.18.13.4052
    3. Rebooted and checked APE and no change in the problem. Still doesn't show video when I double click an thumbnail or if I single click it does not show a video image in the large screen.
    4. Some things I have done to try to resolve the problem.
         a. Searched this forum for a similar problem.  I didn't see one.
         b. Did a web search to see if I could find a solution outside this forum
         c Went into "edit" and tried some changes in project preferences and setting to see if that would make a difference
         d. Tried to contact Adobe support to speak to a person but that seemed difficult and could never figure out how to do it.
    5. I have always loaded AVI clips into this program and this is the first time I have tried MTS files. When I opened the new project, the program notified that I had to change something??? to load an MTS file and asked me if I wanted the program to do this for me.  I said yes and here I am.   I seem so close to making it work.   Thanks

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