MTU Settings - Xbox Live

Hello, so i just recently installed internet, i'm using telus and my modem is a thomson speed touch.
Xbox live will not work because the mtu setting is too low.
How do i change the setting so the xbox will work?
Please and thank you!

I would recommend contacting Microsoft support for the XBOX at xbox.com.

Similar Messages

MTU settings(xbox prob)

Hi I asking here because im wondering if its possible to change this with my wrt54g router.
See the situation is my school has did something and the i get a error saying i need a minimum of 1364 mtu. So im guessing my school has set it lower then 1364. so this is preventing me from connecting to live , can anyone help me out with this?
Also i know i could simply talk to my network admins but thats not a easy task believe me. I doubt they will care enough about me having problem connecting to xbox live(they havent even emailed me back after 3 days and i got brushed off already) and i cant find enough people to make this big enough to get them to look into it,
So im trying to see what i can do on my own. Thanks

As you are using this router in your school, then you might face this problem connecting to the XBOX live. As your School Network and the Router both will have a Private Network, This kind of network is called as NAT behind NAT, and in this kind of network XBOX and PS3 faces problem.
May be you can try to Cascade your linksys router with your school network. You can follow this link to cascade your linksys router.

Settings don't have MTU settings for Xbox Live

I've been having problems connecting to Xbox Live. All of my PCs wired and wireless can connect to the internet except for my 2 Xbox 360s one wired and one wireless. Some times it says that there isn't enough MTU or can't connect to the network when I follow their steps to fix it. It just keeps dying on me.
I was wondering if the Configuration page has MTU settings?

I don't know which modem/router you are using (guessing it's some model by Actiontek) but read my post about getting connected to Xbox Live with an Actiontek router. Even if you don't have the same model, you probably will find something useful there. Also, I said this in the post but in case you don't see it, with these modems/routers, you cannot connect wirelessly, you must connect by ethernet or you will get errors. The link is below, hope this helps!
http://forums.verizon.com/t5/High-Speed-Internet-DSL-and-Dial/How-to-connect-to-Xbox-Live-with-the-A...

Help setting MTU settings so I can connect set up Xbox Live..

Ok, so I'm trying to set up my Xbox to my wireless internet via a wireless adaptor. I've been working on configuring the network, and after many different problems I got to the error message that said that I needed to change the MTU settings of my router. Well my router is the AirPort Extreme, and all the posts I've looked at thus far say that it's impossible to change the MTU settings of the router. How can I connect my xbox to the internet then? I can't hardline it right into the router because it's in a different room.....
Thanks for any help.

Welcome to the discussions!
Sorry, that this is not going to help your immediate problem, but none of the Apple AirPort routers have an adjustment or setting for MTU, therefore packets are sent through the Airports "as is". In other words, the packet size is not changed.
I'm afraid that your only real option would be to change the MTU setting on each computer or device on the network.
Since you can't run an ethernet cable to the Xbox, (which would be the best and fastest way to connect), you might want to consider using a pair of ethernet powerline adapters to accomplish the same task by sending the ethernet signal over the AC powerline in your home. I've found this type of connection be faster and far more reliable than wireless, but of course your mileage may vary.

Not enough MTU's for xbox live?

I've been on Xbox Live for about a year and I've had no problems. Last weekend I tried logging on and I'm getting a message saying I don't have enough MTU's to connect. It says I need 1364 or higher. I am running off and Airport Extreme router and I haven't changed routers since I've had Live. How do I fix this? Thanks in advance.
Tom

The MTU setting is under System Preferences-->Network. Click ADVANCED in the lower right corner, then the far-right ETHERNET.
You'll note the bottom item is MTU, and is probably set at 1500--more than enough for XBL. If you want to change it, change Configure from Automatic to MANUAL and that'll give you access to MTU settings.
As others have mentioned, it's very possible this is all connected to the XBL outage today. However, I haven't been able to log onto XBL for the last couple days, so didn't start troubleshooting it until today. Going to wait it out, though, and check after the outage. Seems a waste right now to bother.

Xbox 360 w/ WRT54G - MTU Failed Connecting to XBox Live

Any help will be greatly appreciated. My son is aching to connect to XBox Live.
Our home network works fine from wireless cable modem.
Need to use our spare WRT54G as XBox 360 connection to 'net..
In advance, thanks.
ChicagoArt
Here is our network setup:
Linksys WRT54G V3 Wireless Gateway Router
Firmware: DD-WRT v23 SP2 (09/15/06) std
WAN IP: 0.0.0.0
Connection Type Disabled
STP Disabled
Router Name DD-WRT
Host Name Blank
MTU Manual 1365
Router IP 192.168.1.2
Subnet Mask 255.255.255.0
Gateway Blank
Local DNS Blank
WAN Port
Assign WAN Port Switch Checked
Network Address Server Settings (DHCP)
DHCP Type DHCP Server
DHCP Server Disable
Start IP Address 192.168.1.100
Maximum DHCP Users 50
Static DNS 1
Static DNS 2
Static DNS 3
WINS Blank
Use DNSMasq for DHCP Checked
Use DNSMasq for DNS Checked
DHCP-Authoritative Checked
Use local time Checked
MAC Address Clone Enable
Clone WAN MAC 00:13:10:7D:24:FA
Clone Wireless MAC 00:13:10:7D:24:FB
Operating Mode OSPF Router
Wireless Mode Client Bridge
SSID XXXXXXXXXXXX
Wireless Security WPA Pre-Shared Key
MAC Filter Disable
Advanced Wireless Settings Authentication Type Shared Key
SPI Firewall Disable
Router Name DD-WRT
Router Model Linksys WRT54G/GL/GS
LAN MAC 00:13:10:7D:24:F9
WAN MAC 00:13:10:7D:24:FA
Wireless MAC 00:13:10:7D:24:FB
WAN IP Disabled
LAN IP 192.168.1.2
Wireless Radio Radio is On
Mode AP
Network Mixed
SSID XXXXXXXXXXXX
dd-wrt Channel 6
Xmit 28 mW
Rate 54 Mbps
Services
DHCP Server Disabled
WRT-radauth Disabled
WRT-rflow Disabled
MAC-upd Disabled
Samba Mount Disabled
Sputnik Agent Disabled
XBOX 360
Ethernet connected to Linksys WRT54G
Status Code
MTU Failed
Status Code W: 0000-000B
Status Code X: 0000-F001

I have the WRT54G Version 6. I could not connect -- First I updated the firmware. Check the linksys site for your router under support to ensure you have the most up-to-date firmware. Still could not connect. Observed which IP it was assigning to the XBox then put this IP address into the DMZ. It has worked since. Might work, might not. I noticed you have the V3 router, so hope this helps in some way.

I need to connnect to my xbox 360 but there is something up with the MTU settings

everytime i test the connection it asks me to change my MTU settings. i have an actiontec:GT704WGB

i have issues hosting i get a message referring to NAT. i'm not familitary with the MTU settings. can you take a pic or elaborate? i've gone through the testing connection it gets to the internet and comes up with an error. it says it'll connect but it's not at the optimal connection.

How do I change my NAT from "strict" so I can properly use Xbox LIVE?

I am able to connect to Xbox LIVE, but the Xbox (360) reports my NAT as "strict", which means I don't have a good connection and can't even participate in some things like tournaments on Project Gotham Racing 3.
I've spent hours researching this on the net. No luck yet, but here's what I've tried so far:
One post (http://forums.xbox.com/8109385/PrintPost.aspx) said there are three ways to fix my problem: (1) Use UPnp (universal plug 'n' play, the equivalent of which on the Airport Express seems to be NAT Port Mapping Protocol), (2) Set up a DMZ (demilitarized zone, which is called a Default Host by the Airport Express), and (3) Port Mapping.
First, turning on NAT Port Mapping Protocol doesn't have an effect on my Xbox-reported NAT rating of "strict".
Second, I tried setting up a Default Host at 10.0.1.253 then assigning my Xbox an IP of 10.0.1.253. I assigned this IP only through the Xbox's network settings. It seems like I was supposed to assign the IP to the Xbox using the Airport Admin Utility, but if there's a way of doing so, I don't see it. Also within the Xbox's network settings, I set the subnet mask to 255.255.255.0 and the gateway to 10.0.1.1 (my Airport Expres). When I tested the connection to Xbox LIVE, I failed at the DNS stage. So I manually set the DNS info to the primary and secondary DNS specified by my ISP (and shown in the Internet tab of Airport Admin Utility). I retested my connection to Xbox LIVE. Now I passed the DNS test but failed the next test, called MTU. I looked up how to set the MTU and did so according to these instructions from the Apple Support pages: http://docs.info.apple.com/article.html?artnum=303192. I tried MTU values of 1400, 1500, 1362 (recommended minimum specified on Xbox), and 3000 but was unable to pass the MTU test on the Xbox.
I tried port mapping as explained on the Microsoft Xbox forums (http://support.microsoft.com/kb/908874) and further explained here: http://www.jakeludington.com/xbox/20060103xbox_live_connectionproblems.html. I tried to do this with the Port Mapping tab in Airport Admin Utility, but I wasn't able to specify all of the information given in that last link, so I don't know if I did it right.
Hours of work and no success, but this ought to be possible, right? Help?
20" iMac 1.25GHz G4 Mac OS X (10.4.4)

I tried to do this with the Port Mapping tab in Airport Admin Utility, but I wasn't able to specify all of the information given in that last link, so I don't know if I did it right.
As you already know, XBox Live requires three ports to communicate: UDP 88, UDP 3074, & TCP 3074. The AirPort Express Base Station doesn't distinguish between UDP & TCP for port mapping, so you will only need to map one port for the UDP/TCP 3074 values.
Try the following...
Port Mapping tab
- Click "Add"
- Public Port: 88
- Private Address: 10.0.1.253
- Private Port: 88
- Click "Ok"
- Click "Add"
- Public Port: 3074
- Private Address: 10.0.1.253
- Private Port: 3074
- Click "Ok"

How to connect to Xbox Live with the Actiontek GT704-WGB wireless router

If the title got you here, then you are probably a Verizon DSL customer who is trying to connect your Xbox to Xbox Live with the Actiontek GT704-WGB wireless router and are getting nothing but errors saying, "your NAT is set too high", or, "Your MTU setting is too low", etc. Well, after many calls to Xbox support, Actiontek support, and Verizon support, I finally came up with the solution myself.
All that is needed is a little techie know-how about router settings and you'll do just fine! However, if you are uncomfortable with doing it yourself (and it is really really easy to do!) then you can call Verizon support and have a tech support rep remotely conntect to your PC and make the changes for you: however, you have to speak with someone in advanced tech support and to do that you have to agree to a 1 year support contract to the tune of $14.95 per month in order for them to do it! Scam??? You be the judge!
So, here are the steps to take to get it working and by the way, YOU CAN NOT GET THE XBOX TO CONNECT TO THIS ROUTER WIRELESSLY!! YOU MUST CONNECT YOUR XBOX TO THE ROUTER WITH AN ETHERNET CABLE IN ORDER FOR THIS TO WORK!!! If you don't heed this warning, you will unfortunatly go through all the steps below, only to find that you get the same errors but, ethernet is faster than wireless so it's better!....right?.....right? (hears crickets chirping)....right? Oh well, I tried! Also, you must have your Xbox on in order to change the router settings (which you'll see why later) Anyway, here's the steps:
1) On your PC, open a browser window and type in the address bar: 192.168.1.1 and press enter.
2) You will then see the interface on which you will make changes to the router's settings. If at any time you are prompted for a username and password (which should happen right after you press enter) the defaults are: username: admin password: password. If you have changed these, enter what you changed them to.
3)Click on the icon on the top labelled "Advanced Setup"
4)In the left section, click "WAN IP Address"
5)At the warning screen, click "yes"
6)Scroll down until you see "MTU setting" and enter 1370. NOTElease don't be tempted to either enter 1500 or leaving it at 1500 (which is the default) because you might know that 1500 is the maximum at which this can be set which is TOO HIGH AND WILL NOT WORK! Trust me and enter 1370 and then click on "apply"
7)Click on the top icon labelled "Security"
8)In the left column, click on "applications". This is where we are going to open the 3 ports that Xbox Live uses to communicate with your Xbox.
9)In the drop down box labelled "PC Name" select "Xbox 360". This is why you had to have your console on and connected cuz if you didn't, it would not show up on the drop down list!
10)Under "category" click on the bubble next to "user"
11)Click on "New" which is one of the blue buttons near the bottom.
12)As for the rule name, I entered "Xbox" but you can put whatever you want but I'd use that so you know it's the ports you opened for the console.
13)For protocol, select TCP. (Yes you will also open the same ports for UDP but for some reason if you select TCP.UDP instead of doing them seperatly it doesn't work.....I dunno why!?
14)For all 3 "Port start", "Port End", and "Port Map Start" put the # 80.
15)Click "apply"
16)Now, select UDP and put the same port # 80 and again click "apply"
17)Repeat steps 13 through 16 except with the numbers 3074 and 53, clicking apply after each one. What you should have now on the bottom are a list of all the ports you opened, one TCP and one UDP for each number totalling 6 entries.
18)Click "back" to return to the Applications screen.
19)If you have to, select Xbox 360 for PC name, and click the bubble next to "user" and you'll now see the entry called "Xbox" or whatever you called it.
20)Click that entry to highlight it and then click the blue "add" button to the left and then click "apply" at the bottom.
21)Close the browser screen and turn off your PC and Xbox and any other hardware connected to the router.
22)Turn the router off and unplug it and wait about 5 minutes. It can take this long for any residual current in the router to dissapate and for the NAT table to clear itself.
23)Turn on the router and wait for the internet light to come on green meaning the router has booted and has an internet connection.
24)Turn on the Xbox AND ONLY THE XBOX!
25)There is no need to go into network setting as when the Xbox is connected by ethernet, it automatically configures and connects intself. You can, however go into network settings and perform a connection test but this to is not necessary.
You now should be able to connect to Xbox Live! If not, you've done something wrong and must either go through all the steps again or let Verizon do it for you (for a fee that is).

I followed jtktlw's instructions to the letter. Problem was I had already enabled UPnP before doing so. Afterward I disabled UPnP and rebooted....no change. I reset the MTU to 1500...boom, it works. Seems for me all I needed was to open the right ports to get it to work.

WRT610N, Xbox Live, Moderen Warfare 2 and nothing but trouble !!

I have been having problems over the last few months with constant drop outs on Xbox live and now specifically MW2. I have tried every option I can think of in the settings (Xbox and Linksys WRT610N) but no luck. I thought I would share my story in hope that either I might be able to help someone with what I have learned so far or get lucky that someone might offer up a solution that I have not been able to work out yet.
Let the story begin ......
Issue: Can connect to Xbox Live but will drop me out of the middle of games (Halo, Live Arcade, etc), and especially MW2 only to bring me back into the same game with my score set back to 0 each time. This happens on every game and every mode. If I am the host of a game then it will boot everyone else out half way through the game, bring up a message that enimies are about to forfeit and then finally rejoin everyone with their scores all set back to 0.
Back Story:
Have tried 3 different routers (this one being the latest) the other was a top of the line Belkin and older Linksys model
Have power cycled and reset and restored factory defaults on all many times.
Have changed out the actual ethanet cables as well.....No luck
Have 2 Xbox's in the House and both produce the same results.
My Current Settings:10N
Product = WRT610N
ISP = Bellsouth
Xbox360 = Hardwired
NAT = Open
PPPoE
IP and DNS are both Manual........
Entered in matching DNS1 & DNS2 into Xbox settings
IP = Manual and sits with DMZ enabled and assigned the Xbox a manual IP address outside Router IP range at .200
Port Forwarding on for 88 & 53 Both (Tried UDP Only) ....53 & 3074 Both
MTU = 1452
Even added in specific Xbox Mac address into the Router page...no luck
Upnp: = Disabled......Tried it enabled as well
Went into QoS in the Application and Gaming section of the Router to try and priortize all the Xbox Live and MW2 advanced ports above and below.
Read on a forum post to try unchecking Filter Anonymous Internet Requests in the Security tab settings....no luck
Called Xbox Live support..............Went to 2nd level tech twice.
They said IW/Activision had given them specific port settings for MW2 that I could try. My intial thought was Houston we might have lift off:....Tried opening additional Ports based of 2nd Level Support:
3658 = UDP
3478 = UDP
3075 = UDP
443 = TCP
5223 =TCP
Unfortunately no luck !
Next I tried reading another million posts and forums to no avail.
Help please, please please

I finally got it to work 10 min ago !!!!!!!
Here is the issue so if others incounter the same problem you will have some potential options to explore.
Having 2 Xboxes going through the Linksys Router to Xbox live is the issue. This is what you need to do in your settings.
Make both Xbox IP's Automatic
DO NOT USE Port Forwarding.............You must enter these in Port Range Triggering:
Xbox Live port settings 80, 88, 53 & 3074
Same for Modern Warfare 2 ports = 3658, 3478, 3075 & 443
On the setup page enable Keep Alive: Redial Period = 180
MTU = 1364
Disable Home Network Defender
Enable Upnp
Disable DMZ
QoS = Enable Internet Access Priority and Add in the ports above and set to High
Add in the Mac addresses of the two Xboxes (you can find these in the advance network settings of you Xbox)
Hope this helps as I have been researching this fix for 2 months and spent 20+hours playing with settings to finally get this to work

ANYONE trying to connect to Xbox Live w/ GT704WGB PLEASE READ!!!!

I have been having issues connecting to xbox live all week. Just got new phone/interent service set up monday(2-22-10) Could not connect to Xbox live, wired or wireless, but had not problem connecting wirelessly w/ laptop. the xbox first said NAT set to moderate and to disable UPnP, after that was fixed it said MTU insufficient and had to be set to 1364 or higher(let me save you the trouble of looking its already set to 1492 by default)
Contacted Verizon about this issue several times, along w/ intermittent calls to xbox tech support and even actiontec, until verizon finally got me to buy the premium tech support. Take my advice SAVE your money!!!! They did not fix my problem whatsoever. Actiontec finally told me that it was my equipment, so I contacted Verizon and after fighting w/ TS agents then finally after 2 hrs got what I wanted by talking to supervisor and she had them send me a new gateway. but after I got the new gateway, I set it up and had the same issue (so I guess it was not the equipment afterall).
I did everystep the tech support people had done in the days past and still no connection. If you have had this trouble as well, let me save you the headache of hours on the phone w/ tech support people who are dumber than dirt(i spent a total of over 10hrs in 3 days on phone w/ various TS agents).
If your actiontec gateway has been messed w/ in anyform or fashion, and connects wireless (or wired) just fine to other devices(PC Wii etc) w/o any modification to gateway, try this:
RESET the gateway to factory settings(press the little red button on the back of the gateway w/ a pen or small object.
after all the lights have come back on, go to the gateway site to modify it (enter 192.168.1.1 then hit enter) username is admin and password is password, by default.
Go to Security, click on DMZ Hosting, click" on" and make sure it is for Xbox 360 not for your PC under DMZ Host PC Name
Run a "Test live connection"? on xbox360 and it should connect to Xbox Live

So glad to hear that I could help. No one should have to deal with all the stress and frustration that I had to endure just to get their xbox to connect. Its so incredibly frustrating to find out at the end that It is such an easy fix.

Hooking up Linksys WRT160N to XBOX live

When testing the XBox live it says I had a NAT moderate problem. Talked with the XBOX folks and they said that I need to open the following ports on my router: TCP 80, UDP 88, UDP 3074, TCP 3074, UDP 53, and TCP 53. Not sure how to do this.

Open an Internet Explorer browser page.In the address bar type - 192.168.1.1
Leave username blank & in password use admin in lower case...
Click on "Applications and Gaming" tab and then click on "Port Range Forwarding" subtab...
1) On the first line in Application box type in ABC, in the start box type in 88 and End box type in 88, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box...
2) On the second line in Application box type in PQR, in the start box type in 3074 and End box type in 3074, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box...
3) On the third line in Application box type in XYZ, in the start box type in 53 and End box type in 53, leave the protocol as both and under ip address type in 192.168.1.20 and check the enable box and click on Save Settings...
3) Once you return to the set up page click on the Security tab and uncheck Block Anonymous Internet Requests and click on Save Settings...
4) Click on set-up and change the MTU Size to 1452 and click Save Settings...
5) Goto the XBox Network Settings and IP Address Settings and select manual IP Settings and assign the following on your Xbox
IP Address :- 192.168.1.20, Subnet Mask :- 255.255.255.0, Default Gateway :- 192.168.1.1...
6) Also assign the DNS Addresses on the Xbox
Primary dns :- 4.2.2.2...Secondary dns :- 192.168.1.1
7) Turn off your modem, router, and Xbox...Wait for a minute...
8) Plug the modem power first, wait for another minute and plug the router power cable, wait another minute and turn on the Xbox and test it...it will connect...

E2000 Constantly disconnects from XBOX Live

I'm not having an NAT issue, but my e2000 is constantly disconnecting from XBOX Live. About every 3-5 minutes I get disconnected. My wireless is working perfectly, this is only an issue with XBOX Live.
I've followed all the examples on the forums here, like:
http://homecommunity.cisco.com/t5/Wireless-Routers/Need-HELP-to-change-NAT-type-to-open-on-Linksys-E...
and
http://homecommunity.cisco.com/t5/Wireless-Routers/Open-NAT-xbox-live-problems/td-p/337375
and I have double checked every setting. I'm not sure what is causing this issue.
I've set the MTU, unchecked UPnP, entered port forwarding range to XBOX's static IP address, and set the DMZ to my XBOX's MAC address.
So, what is causing my router to constantly disconnect?

Try the following steps:
A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
1] Open the software and go to the option which says "Router Settings"
2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
3] Then Click on wireless Tab select Channel Width to 20 MHz only and Channel to 6, 9, and 11. Click Save Settings....
B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the username field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.

Can't run Xbox live and computer at the same time

I purchased a E3000 router for Christmas so we can run our new laptop, desktop, son's ipod, and the xbox live. At first, the only problem we had was that if a video or large page was downloading on the internet, xbox live would glinch and run very slow. Now, if someone's on xbox live and someone else turns on a computer, it boots them off xbox live. I don't know what the problem is. Any suggestions? Thank you.

Is the Xbox connected to the wireless network?
Try changing some advanced wireless settings on the router.
Open the setup page of the router and go to Wireless tab. Click on Advanced wireless settings sub tab. Change the Beacon Interval to 75, RTS and fragmentation threshold to 2304. Save the settings.
Click on Setup tab and change the MTU size to 1365. Save the settings and power cycle the router.
See if that helps you.

WRT54GS v7.50.2 and Xbox Live

What are the correct settings that will allow me to connect to Xbox Live? I have connection to my wireless, but it keeps failing on IP. I've tried everything that I can find on the internet. Keep some here explain the correct settings to me?
Thanks

Open routers set up page using http://192.168.1.1,you will get username & password screen leave username blank & password should be admin. Click on “application & gaming” tab .Open ports 88 & 3074, for static Ip address assigned to X-BOX. Click save settings.
Click on “security” tab; uncheck “Block Anonymous Internet Requests”. Save settings.
Click on “set up” tab, look for “MTU” make it manual, change the size to 1365.Save settings.
On X-BOX configuration provide static Ip, subnet mask, gateway & dns numbers from router. Also use the same wireless settings as on router.
Do power cycle

MTU Settings - Xbox Live

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