Multi 8x DVD R/RW double layer support?

I'm a new computer owner with an inherited Presario CQ50-115NR.  Please tell me if the Optiarc DVD RW AD-7580 S with FH-02 revision (or, as it was described in the ad, Super Multi 8x DVD R/RW with Double Layer Support)  can play and record CDs, too?  Thank you.

Your notebook does have a lightscribe supported DVD drive (LightScribe SuperMulti 8X DVD±R/RW with Double Layer Support). You can validate that from specs on the website over here
There is another way to check that. Slimline drives may not have enough space for a LightScribe logo on the drive tray cover, but a LightScribe logo sticker should be affixed to all LightScribe-enabled notebooks. To make sure, the presence of the disc encoder sensor can verify that a drive is LightScribe-enabled. Looking straight down on the spindle after the drive tray is opened, then look for presence of a LightScribe disc encoder sensor as an indicator of LightScribe capability.
Run the fixit from microsoft to fix dvd drive problems you are facing on the notebook.
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

Similar Messages

  • LightScribe SuperMulti DVD±R/RW with Double Layer Support is no longer able to read all lightscribe discs(Blank or Containing Data)

    Hi,
    The product Name of my computer is: HP Pavilion dv6-6093ex Entertainment
    Notebook PC support
    The number of my computer is : LM610EA#A2N.
    Could anyone please at this splendid forum take some of their precious time
    out to really reply my questions and solve my problems?
    FIRST OF ALL:
    My HP Pavilion Laptop is about 3 years old.
    My
    sister's Dell Inspiron laptop is 3 years old.
    My HP laptop is well-cared, as opposed to my sister's Inspiron Dell laptop, which is always thrown in dust without caring at all. Also, its battery is always inserted even when it is fully charged while the laptop is plugged in to the main power supply. 
    However, my laptop is either used on only battery, or on plugin. Also, it is kept from the dust. But, I really found that the battery of the Dell laptop still lasts about three and half hours, and there is no problem cooling fan is not properly properly.
    I only remember one thing differently done on my laptop battery which is I charged it fully, then I stored it without using it for about four months, then when I reused it, I found it got worse over time. I.e. first time of using it after storing,I found
    it empty, then I charged it again fully, however, then it lasted about 2 hours, then 1 and half hours, next an hour, now it is only lasting about 20 minutes without performance. If there is high performance, then
    the computer shuts down suddenly.
    My problem is follows:::
    First: Whenever I inserted any Containing Data OR  Data CD/DVD-RLightScribe discs, I found that HP optical driver was
    unable to read them. When clicking on the optical disc drive 'double-click' while disc was inserted, then I found that disc opened as this way(NOTE: With a CD/DVD player is grayed out)
    I  was told 'I suspect the culprit might be hardware and lightscribe dive might be
    corrupt. Please sent it to service center to check. In addition, this thread could be as a reference:
    http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/media-in-cddvd-drive-is-not-readable/794fe26a-7e47-45c4-a50b-0af2ed53f75b'
    Since no one replied to me at HP forums, although my HP laptop is one of their products, I had to post my problem here to know if my driver is corrupted and needs to be replaced or not.
    Blank Or Used(containg data) CD/ DVD ±R/RW lightscirbe is unable to be read by optical drive
    When clicking on drive 'duble-click', I found it opens  like a USB FlashDrive or With a CD,DVD player, however,
    : Bare in mind that 'with CD/DVD Player'
    is grayed out)
    Not Blank(containing data) CD/ DVD ±R/RW NON -Lightscirbe disc opens normal:
    Blank CD/ DVD ±R/RW NON-lightscirbe opens normal(Opens like
    a USB FlashDrive or With a CD,DVD)::
    My LightScribe System Software version is:
    I've tried installed the latest version of lightscribe software, then I run
    the diagnostic utility, however, the problem still persists.
    My HP CD/DVD DVDآ±R/RW specs are::
    Optical Drives
    hp CDDVDW TS-L633R
    Media Type DVD Writer
    Name hp
    CDDVDW TS-L633R
    Availability Running/Full Power
    Capabilities Random
    Access, Supports Writing, Supports Removable Media
    Read capabilities CD-R,
    CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW
    DL, DVD+R DL
    Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R,
    DVD+RW, DVD-R DL, DVD+R DL
    Config Manager Error Code Device is working
    properly
    Config Manager User Config FALSE
    Drive E:
    Media Loaded
    FALSE
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target Id
    1
    Status OK
    Trying to solve the problem,
    I have done these steps in order::
    I tried checking with dignostic ulitiy:
    I have tried Advanced View , this is the file of output data ofdignostic utlity
    LightScribe System Software Settings:
    SOFTWARE\LightScribe\MessageDir C:\Program Files (x86)\Common Files\LightScribe\
    SOFTWARE\LightScribe\LSPrintDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintDialog.exe
    SOFTWARE\LightScribe\LSPrintingDialog C:\Program Files (x86)\Common Files\LightScribe\LSPrintingDialog.exe
    SOFTWARE\LightScribe\LsPrintLauncher C:\Program Files (x86)\Common Files\LightScribe\LSPrintLauncher.dll
    SOFTWARE\LightScribe\ResourceDir C:\Program Files (x86)\Common Files\LightScribe\res
    SOFTWARE\LightScribe\LSPrintAPI C:\Program Files (x86)\Common Files\LightScribe\LSPrintAPI.dll
    SOFTWARE\LightScribe\Update\UpdateShellCommand http://www.lightscribe.com/go/downloads/windows
    SOFTWARE\LightScribe\Update\PreviousVersion 1.18.20.1
    SOFTWARE\LightScribe\Update\CurrentVersion 1.18.27.10
    SOFTWARE\LightScribe\Update\TrailingVersion
    SYSTEM\CurrentControlSet\Services\LightScribeService\Type 16
    SYSTEM\CurrentControlSet\Services\LightScribeService\Start 2
    SYSTEM\CurrentControlSet\Services\LightScribeService\ErrorControl 0
    SYSTEM\CurrentControlSet\Services\LightScribeService\
    SYSTEM\CurrentControlSet\Services\LightScribeService\DisplayName LightScribeService Direct Disc Labeling Service
    SYSTEM\CurrentControlSet\Services\LightScribeService\ObjectName LocalSystem
    SYSTEM\CurrentControlSet\Services\LightScribeService\Description Used by the LightScribe software components to support 3rd party disc labeling applications using the LightScribe COM Application Programming Interface (LSCAPI). This service needs to run for LightScribe direct disc labeling to work.
    SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
    SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\
    SYSTEM\CurrentControlSet\Services\Eventlog\Application\LightScribeService\TypesSupported 7
    SYSTEM\CurrentControlSet\Services\Cdrom\Enum\0 IDE\CdRomhp_CDDVDW_TS-L633R______________________0300____\4&334f7860&0&0.1.0
    SYSTEM\CurrentControlSet\Services\Cdrom\Enum\Count 2
    SYSTEM\CurrentControlSet\Services\Cdrom\Enum\NextInstance 2
    SYSTEM\CurrentControlSet\Services\Cdrom\Enum\1 SCSI\CdRom&Ven_ELBY&Prod_CLONEDRIVE&Rev_1.4\1&2afd7d61&0&000000
    SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\allocatecdroms 0
    SYSTEM\CurrentControlSet\Services\CDRom\autorun 1
    SOFTWARE\INTEL\Intel Application Accelerator Not detected
    Drives and Media:
    Drive 0 : hp CDDVDW TS-L633R 0300 219 (E:), Media Imaging Parameter : 114
    I tried running the below command line to fix potential disk issue 'Chkdsk/r /f'
    I cleaned the drive, discs, and so on.
    I have uninstalled the all third-party data recording software.
    I have uninstalled the Cyber DVD suite, lightscribe system software
    which came pre-installed with my HP pavilion Notebook.
    I have recovered my system from the HP Factory Recovery discs.
    I have tried opening all those LightScibe discs not opening on my HP optical drive, on a Dell optical drive, and all of them were opened well, although Dell optical drive did not have a lightscribe feature at all., nor  third party disc recording software.
    However, the problem is still with opening the discs LIGHT-SCRIBE.
    Thus, my questions are:
    How to determine if the drive is corrupted and needs to be replaced with another one.
    I think there something needed to be done on the BIOS Of my HP laptop[[[A similar problems happened on my Desktop computer's optical drive which is as follows (ALL discs are opened as empty by Optical Drive of My Desktop Computer) ---while
    my optical drive of my desktop was connected to the
    primary slave IDE, and the HDD was connected to the primary master IDE, the optical drive and hard disk are functioning well. However, I remember that while burning an image with Nero essential V: 5, something went wrong, and
    then the Optical Drive of My Desktop Computer (HL-DT-ST DVD-RAM GH22NP20) became NOTrecognised/Installed on
    BIOS, although it was still shown on the device manager as a recognised device. Also, it was listed on my computer, however, when entering a disc(blank or with data) into the drive, I found it was not recognised, and it opened empty(no files
    at it), although it contains data. Thus, I decided to boot to BIOS, and clicked on 'Autodetection for IDE', then I found that only HDD was still shown as installed on BIOS.  However, the optical drive was not. Th I tried clicking on it on BIOS and then
    clicking on 'enter' to try to let the device be re-recognized. However, that
    made no difference. I had to take part my computer ,and then reconnected the optical drive onto thesecondary slave IDE , and let HDD connected to the same
    primary master IDE. Then, I found that the problem solved and all discs were read normally. Aslo, optical drive became installed on BIOS.
    What is meant with with double Layer Support.
    How much does it cost?
    A man should convert his anger and sadness into strength to continue living in this life.

    Did you try unsinatalling LightScribe application then checking the status ? 
    This is probably related to the faulty hardware or the application ( LightScribe
    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
    the thread.
    Could you please really concentrate with me, and really reply to me to finish this problem pending.
    If you had had a look again at my first post, you would have seen that I said that I have done some things, among of which is: I have uninstalled the Cyber DVD suite, lightscribe system software
    which came pre-installed with my HP pavilion Notebook.
    Yes, you're right the two threads below are concerned about one issue.
    https://social.technet.microsoft.com/Forums/en-US/w7itpromedia/thread/5c1aa5e8-9728-492b-a5c3-387f29ee4b6e/#d6f63628-29a3-4adf-b33f-03b33c138910
    https://social.technet.microsoft.com/Forums/windows/en-US/683997ff-1004-4579-b69d-5e982746c917/lightscribe-supermulti-dvdrrw-with-double-layer-support-is-no-longer-able-to-read-all-lightscribe?forum=w7itpromedia
    However, this thread contains more precise details and screen shots about the problem. I was not able to understand whether all lightscribs were not unable to be read or not. However, I now recognized that, and I recognized that only all LightScribe(empty
    or used) discs are unable to be read. furthermore, that other thread got far too longer to be followed.
    Moreover, I would like you to take some time out to answer my problem about Lighstscribe discs since I am going to purchase 'A battery, Cooling Fan' From the HP agent in Yemen, which is far away from me about 1000 Km. Thus, If my optical disc drive was corrupted
    as well, then I would be requesting the 'optical disc  drive' as well from the HP along with 'Battery, Cooling Fan' .
    A man should convert his anger and sadness into strength to continue living in this life.

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    Can anyone help me? I own a macbook with SuperDrive with double-layer support. I want to try to burn a dvd with the dual layer, how does this work? Which applications do i need? I have been searching for info on this subject but havent succeeded so far..

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    Thanks.

    Actually, ALL DVD players support dual layer. If it doesn't it is not a DVD player. Most commercially produced DVDs are Dual Layer (DVD-9 or DVD-14, I cannot remember which.)
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    I can't seem to burn double layer DVDs. I am using an intel iMac which says i should be able to but it won't accept discs to burn.
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    I am having the same problem!
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  • How do I use the "double-layer" function with my iMac?

    Hi,
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    Thank you

    "Double-layer" is a property of the media (the disk itself). There are no options in software necessary to support writing to it, it just uses the second layer if the data won't fit on a single-layer and the disk in the drive has a second-layer.
    As far as software is concerned, there's no notion of "layers" on the disk. The software simply sees the disk as 4.5G (a regular DVD+R) or 9G (DVD+R DL). Handling of writing multiple layers is handled by the drive itself.
    You'll note that you can't treat single-layer discs as double-layered ones. The drive can tell what sort of disk was inserted.

  • Qosmio G20-126 where can i buy DVD Super Multi drive (Double Layer) ?

    Hi,
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    Hi
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  • HELP: Burning double layer DVD does not work as expected by project info

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    Message was edited by: SDMacuser

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    Yes, I have Encore installed and did a 4-hour first pass to Export to Encore last night, but it failed about 2 hours in when my Zone Alarm pop-up came up saying it was trying to access the Internet and I was away from my computer for 15 minutes while it was up. Then I restarted it at 11pm and it ran until 3am, when I was hoping to go to bed, but then it began its second pass. Grr! I can't remember if I went to bed at this point and found this when I woke up, or if I was staying up watching its second pass to see if it would go any quicker than the first time, but when it completed, I received this pop-up message:
    "The instruction at 0x11ce445a referenced memory at 0x11d00000. The memory could not be written."
    When I clicked OK, Adobe Encore shut down.
    I'm guessing that if I started with two .AVI files totaling 19.4GB, I should have ended up with something larger than a 3.8GB .M2V file, an 82MB .M2V.XMPSES file, a 936MB .WAV file, and a 3KB .XMP file when this was done rendering. At this point, I don't know what to do with the resulting files or if they are incomplete.
    Anyhow, after all that, my main question in my original post was this:
    "Can I still make a decent DVD with two main menu motion buttons that each have Play and Scene Selections options below them with everything on the same timeline/sequence, or do I need to create a new sequence and copy everything from part two of my original timeline to the new sequence? Is there a preferred method?"
    Thanks!
    Matt

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