Multi-day Meetings appear wrong on iPhones
We're having an issue when an iPhone user is invited to a multi-day meeting with specific start and stop times.
For example - Tues 8am through Wed 5pm
It appears correct in Outlook and OWA, BUT on the iPhone, it appears as Wed (all-day event) - Thurs (all-day event)
Since it's changing from specified times to all-day events as well as shifting back a day, I dont believe its the usual DST or time zone issues.
We're all in the same time zone as the originator. And it's affecting both AT&T (iOS 4.3.3) and Verizon (iOS 4.2.8) phones.
Tried calling Apple Support, but they just passed it off as an Exchange server issue.
Brachus
Greetings,
Perhaps I'm not setting up my events as you are but I see a color for each day of my multi-day event.
My steps:
1. Add a multi-day event to iCal:
2. Switch to Year view and observe the matching date range (26th - 29th):
Suggestions:
Make sure you have all your updates installed (Apple > Software Update).
Toggle the "all day" check box for the events in question and see if that makes the events show up in Year view.
If that doesn't help, please provide a screen shot of the edit window of the event in question so we can see how you have it configured:
Cheers!
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All day events don't appear on my iPhone Calendar-
Hi,
I use iCal and I get all the event synchronized with my iPhone Calendar… except the all day events that don't appear…
How can I manage that ?
Thanks for yourhelp
EricOr did I make something wrong if my "All day" events don't appear on my iPhone Calendar?
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Exchange 2010 SP2 Server
iPhone iOS 5.01 (4/4s) using ActiveSync
Outlook 2007 clients
When multi-day (not 'all day') meeting requests or appointments are being sent to email accounts which have an iPhone attached to the Exchange account via ActiveSync, the iPhone accepts the meeting request but then moves the event one day later than what it was originally scheduled and posts it to Outlook - also 1 day later than it is supposed to be.
For example: A meeting request comes into my that is schedule for 9AM-4PM M-W but when I accept it on my iphone it gets posted to my calendar as an ALL DAY event but T-Thu
We upgraded to Exchange SP2 because some of the threads were alluding that SP2 would fix it - it didn't. I know the fix is to rip out the event to separate calendar events but this will not work for reqeusts coming from outside. And this is too tedious. If anything, it is a serious bug.
Anybody seen this before?
Thanks,
Monty.I am experiencing a similar problem with a client of mine who is using Microsoft's Cloud-based Exchange server, Office 365. I suspect the Office 365 server is an Exchange 2010 server, similar to your environment. Check out my tests below which I think define when the day shifting happens.
I see that you applied SP2 to your Exchange 2010 environment, but have you also applied Update Rollup 1? See this article: http://support.microsoft.com/kb/2563324. It would be interesting to know whether that rollup resolves your problem.
I have done some pretty extensive testing and have posted in the Office 365 Support Forum (http://community.office365.com/en-us/f/146/p/53396/192332.aspx#192332) Here is a summary of my testing.
I am having the exact same problem described by Jim Edmonds and jkwmail (http://community.office365.com/en-us/f/176/p/19921/93304.aspx#93304) with one of my clients who is not very happy about this or our inability to resolve the problem. Here is what I am experiencing:
When an appointment in Office 365 spans multiple days, the appointment gets converted to an All Day Event and moved forward one day on an iPhone ActiveSync client.
I have completed the following troubleshooting:
1 - Using my GMail Account and my work email account on MS Exchange 2007 SP 2 Server I created separate single day appointments in the morning from each account spanning two hours and invited my client who is using MS Outlook 2010 and Office 365.
Result: The appointments show the correct date and time on my Outlook, MS Exchange 2007 SP 2 OWA, and iPhone as well as my client's Outlook, Office 365 webmail, and iPhone.
2 - Using my GMail Account and my work email account on MS Exchange 2007 SP 2 Server I created separate single day appointments in the afternoon from each account spanning two hours and invited my client who is using MS Outlook 2010 and Office 365.
Result: The appointments show the correct date and time on my Outlook, MS Exchange 2007 SP 2 OWA, and iPhone as well as my client's Outlook, Office 365 webmail, and iPhone.
3 - Using my GMail Account and my work email account on MS Exchange 2007 SP 2 Server I created separate multi-day appointments from Friday at 5 PM to Monday at 8 AM from each account and invited my client who is using MS Outlook 2010 and Office 365.
Result: The appointments show the correct date and time on my Outlook, MS Exchange 2007 SP 2 OWA, and iPhone as well as my client's Outlook and Office 365 webmail. However, on my client's iPhone, the time on the appointments had changed to an all day event and the start date was shifted one day forward, Saturday, and the end date was Monday unless the appointment end time was after the appointment start time in which case it created an All Day Event on Tuesday as well. For Example: If the appointment was from 8 AM Friday Morning to 8 AM Monday Morning, the iPhone would show an All Day Event on Saturday, Sunday, and Monday. If the appointment was from 8 AM Friday Morning to 8:30 AM Monday Morning, the iPhone would show an All Day Event on Saturday, Sunday, Monday, and Tuesday. If the appointment was from 8 AM Friday Morning to 7:30 AM Monday Morning, the iPhone would show an All Day Event on Saturday, Sunday, and Monday. This was also true for appointments starting on Friday at 5 PM and ending on Monday at 5 PM, starting on Friday at 5 PM and ending on Monday at 5:30 PM, and starting on Friday at 5 PM and ending on Monday at 4:30 PM as in the above AM examples.
*** Again I would like to note that on my iPhone which is connected to my company's MS Exchange 2007 SP 2 server, the multi-day appointment shows up correctly with correct start and end times and is not converted to an All Day Event. ***
It would seem this is a problem with ActiveSync on Office 365 and iOS devices. What is particularly frustrating is that this exact problem is identified in KB 2563324 (http://support.microsoft.com/kb/2563324) Issue 1.6 - "An appointment is longer than 24 hours is changed to a multi-day All Day Event" which states: "To resolve this issue, install Update Rollup 1 for Exchange Server 2010 Service Pack 2 (SP2)." Since this is a cloud based service, we do not have the ability to either see what the current version of the Exchange service we are connected to is or update the service with this patch level.
4 - I performed the above three tests with my client creating the events in MS Outlook 2010 and inviting my work account on the MS Exchange 2007 SP 2 Server and got the exact same results.
5 - My client's iPhone is running iOS 4.3 and my iPhone is running iOS 5.1.0. In order to test this without going through the update process on my client's iPhone, I set up his Office 365 account on my iPhone and performed the tests in numbers 1-4 from above, viewing the results on my iPhone, and got the exact same results.
6 - Today, I tried this with a different Office 365 account, performed the multi-day test in number 3 from above and got the exact same results.
7 - Today I also upgraded my iPhone to iOS 5.1.1, performed the multi-day test in number 3 from above and got the exact same results.
8 - I have confirmed that all time zones are set correctly. I have checked the iPhone, OWA, Office 365 Webmail, etc.
I believe the problem in my case is with the Office 365 environment and not the iOS device. However, trying to get support from these large companies seems to be very difficult?
Does anyone from Apple know if this is an iOS bug or a problem with Exchange 2010/Office 365?
Thanks...
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To recreate the problem go into day view on the calendar. Go to August 1st and create a calendar entry. Then touch the left arrow to go back a day then touch the right arrow to return to august 1st and your entry is invisible. It's still there because if you go forward a day then go back a day it shows.
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Multi day events in Month View.
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In week view they display correctly, but I like to have the month drawn out.
I am surprised to come across this hang up. Other calendars I have used always displayed such events across the month view.
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There are several things about iCal that I find annoying (makes me miss my old Palm PDA sometimes), such as being able to set my own default meeting times, meetings being defaulted to all-day, no way to connect a contact to the event without having to invite them to join (my old Palm did this and it was a very useful tool). Each of these has many discussions already on these topics with a solution (except adding a contact to an event), such as simply typing in the meeting time when you setup the event.
However, I can't find a discussion on the following question, and therefore no solution. Hope someone out there knows the answer:
Why do Multi-day events only show up on the first day of the event in year view, and is there a way to change it?
Thanks in advance!Greetings,
Perhaps I'm not setting up my events as you are but I see a color for each day of my multi-day event.
My steps:
1. Add a multi-day event to iCal:
2. Switch to Year view and observe the matching date range (26th - 29th):
Suggestions:
Make sure you have all your updates installed (Apple > Software Update).
Toggle the "all day" check box for the events in question and see if that makes the events show up in Year view.
If that doesn't help, please provide a screen shot of the edit window of the event in question so we can see how you have it configured:
Cheers! -
Multi-day Calendar Events off by 1 day!!
Will other people please try this if you have a similar setup. I have reproduced this issue with at least 3 other iPhones today.
Exchange 2010 SP1
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Create a multi-day event (must be IN OUTLOOK or OWA not on phone!) event can not be an all day event, so it must start at a time on day 1 and end at a time on day 2, or 3 ect.
Sync event to phone...
Is event on the correct day?
In our environment it would start and end a day later than it should. Fun.
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Are you using iTunes to sync, or are you using push from the Exchange server? We use push.
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We called into Apple yesterday and they've escalated it to their engineers now. The tech also promised to contact us again once he has a working fix for us.
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I've just come across this most dangerous of flaws. I wonder how Apple staff manage multiple-day events without missing anything.
I've submitted the following to iCal Feedback:
http://www.apple.com/feedback/ical.html
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I have further analyzed the issue in order to find out dependencies on why it is shifted sometimes and sometimes not:
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Hoping that this helps anyone to address the issue soon...
Tomas -
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What is wrong with iPhone 5 iTunes Store
Checkobee wrote:
I seem not to able access iTunes Store from my iPhone 5....
Try This...
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