Multi Media Audio Control

I have just recieved my new X-FI Exteme Gamer and installed it into my system. Currently I am running Vista Home Premium 64 bit and have down loaded all the current updated files from the Creative website.
However I cannot get the device working as all I keep getting is the message saying the Multimedia audio controller for this device is missing. This means the PC will not recognoise the hardware and its not working. I have used the installation disk and every other file from the down load website.
Please could someone offer a light at the end of the tunnel and provide a solution? This is very annoying and without this MAC then this piece of equipment is useless and technically not fit for purpose.
I know a bit of a rant but its very annoying. Please HELP!!!!
Thanks

Sorry creative I have checked online for a solid 2 days and found nothing. Your hardware / driver support is a sham, customers deserve a better service from a supplier of history.
Due to the fact I could not get the card working it has been returned and a new card is now on the way. I believe its made by ASUS
Thanks for wasting my time.

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