Multi-Monitor PSE 9 Corrupt Display

Multi-Monitor PSE 9 Corrupt Display
Evening all -
First post here at PS Gurus. I hope that you guys can lend your expertise in pinning down an issue that I am having and have also had on other PS versions. I am running
Windows 7 (64 bit) Ultimate
2600k / 8 gb ram / 256 Samsung SSD / 460 GTX 1GB
Matrox Triplehead 2 Go with x3 22" monitors (resolution 5040 x1050)
A fresh install of the trial version of PSE 9 is yielding corrupt main toolbar and options bar (for each tool selected). The application is expanding full screen on all three monitors just fine but the toolbar are corrupt - partly transparent / party compressed to the left. No matter what I have done in terms of resizing the application window the results are the same or get worse.
On another computer I installed PS CS5 (also under win7 64 bit environment) and I was having the same issue. However, at the time I thought the install was bad in some shape or form so I dropped the issue.
I am now considering PSE 9 but see that Win7 + Matrox just isn't working correctly with this combination of hardware / software components.
Has anyone see this issue or know of a potential fix? I have read a couple of threads on the net with similar issues but I don't see any resolution. Your help is greatly appreciated.
Thanks-
Benjamin

My main reason for testing PSE-O 9.0 was to find out if this "bug" was fixed. I can not use PSE-O to organize and show pictures the way I want to with this weaknes in place. Your answer is probably correct, bun not at all helpfull.
So thank you for trying, but my test of PSE O is over for now.
Does anybody out there know of other products that will do the trick?

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Hi
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ATI card + OS driver + multi monitor

Hello everyone,
I'm stuck configuring the RadeonHD drivers for multi monitor setup. The system starts with both screens cloned; logging in is in clone mode too. After that the second display is being turned of (no signal). Using xrandr --auto will enable the second display to life and clones the sreen again. xrandr --output DVI-I_1/analog --left-of DVI-I_2/analog will create a big desktop only the second display can only be used for a half screen mouse will go further anything else will not.
I've started with a autogenerated, by xorg, xorg.conf file and tweaked to the one below
xorg.conf
Section "ServerLayout"
Identifier "X.org Configured"
Screen 0 "Screen0" 0 0
EndSection
Section "Files"
ModulePath "/usr/lib/xorg/modules"
FontPath "/usr/share/fonts/misc"
FontPath "/usr/share/fonts/100dpi:unscaled"
FontPath "/usr/share/fonts/75dpi:unscaled"
FontPath "/usr/share/fonts/TTF"
FontPath "/usr/share/fonts/Type1"
EndSection
Section "Module"
# Load "glx"
# Load "dbe"
# Load "dri2"
# Load "extmod"
# Load "dri"
# Load "record"
EndSection
Section "Monitor"
Identifier "AL1916W"
VendorName "Acer"
ModelName "AL1916W"
DisplaySize 1440 900
EndSection
Section "Monitor"
Identifier "AL2016W"
VendorName "Acer"
ModelName "AL2016W"
Option "RightOf" "AL1926W"
DisplaySize 1680 1050
EndSection
Section "Device"
### Available Driver options are:-
### Values: : integer, <f>: float, <bool>: "True"/"False",
### <string>: "String", <freq>: "<f> Hz/kHz/MHz"
### [arg]: arg optional
#Option "NoAccel" # [<bool>]
#Option "AccelMethod" # [<str>]
#Option "offscreensize" # [<str>]
#Option "SWcursor" # [<bool>]
#Option "ignoreconnector" # [<str>]
#Option "forcereduced" # [<bool>]
#Option "forcedpi" # 
#Option "useconfiguredmonitor" # [<bool>]
#Option "HPD" # <str>
#Option "NoRandr" # [<bool>]
#Option "RROutputOrder" # [<str>]
#Option "DRI" # [<bool>]
#Option "TVMode" # [<str>]
#Option "ScaleType" # [<str>]
#Option "UseAtomBIOS" # [<bool>]
#Option "AtomBIOS" # [<str>]
#Option "UnverifiedFeatures" # [<bool>]
#Option "Audio" # [<bool>]
#Option "AudioStreamSilence" # [<str>]
#Option "HDMI" # [<str>]
#Option "COHERENT" # [<str>]
#Option "ForceLowPowerMode" # [<bool>]
#Option "LowPowerModeEngineClock" # 
Option "monitor-DVI-I_1/analog" "AL1916W"
Option "monitor-DVI-I_2/analog" "AL2016W"
Identifier "Card0"
Driver "radeonhd"
VendorName "ATI Technologies Inc"
BoardName "RV710 [Radeon HD 4350]"
BusID "PCI:2:0:0"
EndSection
Section "Screen"
Identifier "Screen0"
Device "Card0"
# Monitor "AL1916W"
SubSection "Display"
Depth 24
# Virtual 3840 1920
EndSubSection
EndSection
My Xorg.0.log shows the line (WW) RADEONHD(0): Option "monitor-DVI_I_2/analog" is not used wich puzzles me!
Information:
X.Org X Server 1.7.1.901 (1.7.2 RC 1)
xrandr program version 1.3.2
Server reports RandR version 1.3
xf86-video-radeonhd 1.3.0-1
If more information, from Xorg.0.log or anywhere else, is needed just ask....
Thanks in advance,
Arjan Gelderblom
Last edited by Bloged (2009-12-14 10:02:05)

Sorry for the delay, but I was away for the weekend!
Andrwe wrote:Please try setting the bigger one monitor right-of the small one.
xrandr --output DVI-I_2/analog --right-of DVI-I_1/analog
This doens't change much except that now the smaller monitor has the problems!
litemotiv wrote:try using xf86-video-ati instead of radeonhd. i tried to get xrandr working for over a week having exactly the same problem, ultimately switched drivers and had everything set up in ~10 minutes.
Changed to ati instead of the radeonhd drivers still gives the same error!
Eratosthenes wrote:
I think you need to set a valid virtual size in your xorg. I think the one you have commented out is too large.
Mine is:
Subsection "Display"
Virtual 3200 1200
EndSubsection
Changed see new xorg.conf
Section "ServerLayout"
Identifier "X.org Configured"
Screen 0 "Screen0" 0 0
EndSection
Section "Files"
ModulePath "/usr/lib/xorg/modules"
FontPath "/usr/share/fonts/misc"
FontPath "/usr/share/fonts/100dpi:unscaled"
FontPath "/usr/share/fonts/75dpi:unscaled"
FontPath "/usr/share/fonts/TTF"
FontPath "/usr/share/fonts/Type1"
EndSection
Section "Module"
# Load "glx"
# Load "dbe"
# Load "dri2"
# Load "extmod"
# Load "dri"
# Load "record"
EndSection
Section "Monitor"
Identifier "AL1916W"
VendorName "Acer"
ModelName "AL1916W"
EndSection
Section "Monitor"
Identifier "AL2016W"
VendorName "Acer"
ModelName "AL2016W"
Option "RightOf" "AL1926W"
EndSection
Section "Device"
### Available Driver options are:-
### Values: : integer, <f>: float, <bool>: "True"/"False",
### <string>: "String", <freq>: "<f> Hz/kHz/MHz"
### [arg]: arg optional
#Option "NoAccel" # [<bool>]
#Option "AccelMethod" # [<str>]
#Option "offscreensize" # [<str>]
#Option "SWcursor" # [<bool>]
#Option "ignoreconnector" # [<str>]
#Option "forcereduced" # [<bool>]
#Option "forcedpi" # 
#Option "useconfiguredmonitor" # [<bool>]
#Option "HPD" # <str>
#Option "NoRandr" # [<bool>]
#Option "RROutputOrder" # [<str>]
#Option "DRI" # [<bool>]
#Option "TVMode" # [<str>]
#Option "ScaleType" # [<str>]
#Option "UseAtomBIOS" # [<bool>]
#Option "AtomBIOS" # [<str>]
#Option "UnverifiedFeatures" # [<bool>]
#Option "Audio" # [<bool>]
#Option "AudioStreamSilence" # [<str>]
#Option "HDMI" # [<str>]
#Option "COHERENT" # [<str>]
#Option "ForceLowPowerMode" # [<bool>]
#Option "LowPowerModeEngineClock" # 
Option "monitor-DVI-1" "AL1916W"
Option "monitor-DVI-0" "AL2016W"
Identifier "Card0"
Driver "ati"
VendorName "ATI Technologies Inc"
BoardName "RV710 [Radeon HD 4350]"
BusID "PCI:2:0:0"
EndSection
Section "Screen"
Identifier "Screen0"
Device "Card0"
Monitor "AL1916W"
SubSection "Display"
Depth 24
Virtual 3120 1050
EndSubSection
EndSection
Andrwe wrote:BTW could you please sent teh log, maybe there is something you may have missed.
Because of the switch to ati from radeon the log is different now... but here it is: http://pastebin.com/m77d0ea0b
This one at least shows that my seccond monitor is connected which failed in radeonhd!
Thanks for all the help,
Arjan Gelderblom
Edit: changed topic title to have it apply better to it's content
Last edited by Bloged (2009-12-14 10:02:47)

Mouse pointer is unchangeable at 100% scaling in multi monitor setup with different resolutions

Hi there, I have been asked by one of the moderators of the Windows 8.1 forums to post this topic here. You can see the thread relating to this post here
http://answers.microsoft.com/en-us/windows/forum/windows8_1-tms/cant-change-the-cursor-pointer/ae8ad8a0-3ded-4810-a3be-794f6c4830a4?msgId=2bd7082f-f5d1-4b01-8c70-e0d2a754d66f&page=1<o:p></o:p>
The problem: The mouse pointer becomes unchangeable in size, type, trails etc when 100% scaling is used. As in it reverts to the standard small white non-inverted, no trails,
no shadow 'pointer', no matter what options you select in the 'Mouse' control panel settings.<o:p></o:p>
This appears to be a scaling problem with the Windows 8/8.1 display, not an actual mouse problem. Judging by my own and other peoples experience it seems to happen mainly with multi
monitor setups where different screen resolutions are used. The issue occurs typically when 100% scaling for all monitors is used or this option is un-ticked and the 'change the size of all items' is on smallest (equivalent to 100%). <o:p></o:p>
If the scaling is set to 150% or greater the issue disappears and the mouse pointer becomes fully functional. Also bizarrely when the scaling is set to 100% if the screen is recorded
using a screen capture program, the recording of the screen shows the mouse pointer selected in the mouse options and not the default small white cursor that is present when recording it. Here is a link to a video where I explain and show the problem
happening on my system. http://youtu.be/xs2cxoeaq-A<o:p></o:p>
I have every update installed without exception, latest drivers etc. I use a 55" 4k screen with 2x1080p monitors in portrait on either side. All are connected through 1 Nvidia
GTX 780 6GB graphics card<o:p></o:p>
Hope you can help us<o:p></o:p>
thanks<o:p></o:p>
Jon M<o:p></o:p>

Hi Jon,
I'm looking into this issue but it will take me some time to provide a reply.
In the meantime I noticed that you have 3 monitors with 1x 55' and 2x27' - please have a try to only connect 1x27' monitor and see if issue persists.
Also please try to change the screen resolution to a lower size and see if issue persists.
Both suggestions are not solution, I just would like to know if it is related to multiple monitor or screen resolution.
If you have any feedback on our support, please send to [email protected]

Multi monitor issues with resolution(?)

At a customer I have got a really strange and annoying problem. The customer has got a Hyper-V VM with 2012 R2 Server as a RDS server aka Terminal Server.
One user has got issues with his multi monitor setup. The connection settings seems to be OK. It is set to full screen and the checkbox for the multi monitor configuration is enabled. Theoretically this works because the user sees a correct setup with one
primary display and one secondary display. The settings itself are correct.
1. Primary display: 1680*1050
2. Secondary display: 27" 1920*1080
The display settings on the client are nearly the same except that the numbers of the two monitors are different (those numbers you get when you click identify at the resolution change window). On the Windows 7 client the primary display
number 2 and the 27" has got the number 1. On the Terminal Server the primary display has got the number 1 and the 27" display has got the number 2. But the corresponding resolution at the display number is correct.
Now the problem. Everything seems fine, the desktop is expended. But when the user is "touching" the top or bottom edge of the screen the display is scrolling (in full screen) - like in a 3D game scrolling over a map. The user told me that
both screens are scrolling equally at the same time. I am not sure but the user told me that if he is going to the bottom the CLIENT task bar appears. Changing the task bar of the client to fixed the user told me that the task bar will always show up. - Strange
that CTRL + ALT + BREAK does not work.
I tried to press CTRL + ALT + BREAK twice, changing the resolution to a fixed value and back to full screen again, changing the primary display to the new 27" monitor, adding smart sizing:i:1 to rdp file and upgrading the Intel HD
4600 laptop graphic drivers (must be downloaded from Lenovo :/). NOTHING helped :(.
But this strange behavior does not exist on the client. Opening two programs (simple notepad e.g.) on each display and maximize them and moving the mouse the screen borders won't show this problem. It only exist on the remote session.
Now the "funny" part. If I connect with Team Viewer to the client the problem disappears as long as I am connected. If I disconnect the problem shows up again.

Hi,
This is most likely a problem with the local machine's graphics driver and monitor configuration. I would suggest trying different things like removing and re-installing the display adapter and its drivers, removing the second monitor/restarting/adding
the second monitor back, adjusting the multi-monitor settings in display properties (changing between extending the desktop to the second monitor and not), undocking/restarting/docking, changing between different modes using Fn key on laptop (if laptop), etc.
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-TP

Multi-monitor application switching bug in Windows 8.1

In the latest 8.1 update, we got some better features here and there, but using metro apps seem to break multi-monitor setups.
In certain circumstances, the cursor will get "caught" between screen edges, as if the metro app-switcher or charms bar were open.
There's no one way to reproduce this bug, sometimes it happens and sometimes it doesn't, but it usually starts to happen when switching from a metro app to the desktop on the main display via the top-left hotcorner.
This may also happen in many other circumstances involving metro apps or the hotcorners or anything like that. I have not had a problem involving the start screen so far. Getting rid of it (temporarily) is just as finicky as reproducing the issue. I really
have no idea what makes it go away, but switching back and forth between apps using different methods (hotcorners, taskbar, metro minimize/close buttons) seems to get rid of it until you interact with apps again.
I have an AMD r9 280x and 2 1080p displays. I am not using eyefinity. I am running Win 8.1 Pro updated to the latest 8.1 update where there are metro apps on the taskbar.
Needless to say, this is very annoying. If I can't smoothly move my mouse cursor between screens, it really interferes with a dual/multi screen setup. With all the people with multiple screens, I'd expect more people to have run across this problem, so if
you need more information to identify whether this is a software/OS issue, let me know.

In certain circumstances, the cursor will get "caught" between screen edges, as if the metro app-switcher or charms bar were open.
That's not a bug. It's a feature. Unfortunately there is no GUI support for it. And evidently there needs to be a training dialog, in the same way that there is one for Flicks. Search for "Escape Velocity"...
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/issue-with-dual-monitors-after-windows-81-update/30431433-32a7-48e7-853e-f6f391f5fa3e?msgId=2139704d-c2d2-44e6-b466-452769e7fdbf
That's strange. They called it Escape speed? Implying direction doesn't matter? <eg>
Robert Aldwinckle

T430s - cannot get supported multi-monitor configuration to work

Hi all,
I just purchased a new T430s and, overall, I've been very happy with it. However, I'm having trouble getting a particular multi-monitor configuration to work. Very simply, I am trying to get the very first configuration as is described on this page...
http://lnv.gy/15YWJnf
It is simply a 3-monitor setup where one monitor is external and hooked up via VGA, another monitor is external and hooked up via DisplayPort, and the third monitor is the actual laptop monitor. I simply cannot get this to work! I can plug in a single external monitor, but when I try and plug in a second, it always disables my laptop monitor, so I end up with only a 2-monitor setup. Can anyone please help?
*Also, I should note, I've called Lenovo Support 3 times after encountering this problem, and, suffice it to say, it was an EXTREMELY frustrating and discouraiging experience. All in all, I spent over 2 hours on the phone and each time, they essentially REFUSED to help me! They kept citing that it was a "configuration" issue and that it's not their problem, and then they'd forward me to another department which would then forward me right back to them. At one point, one rep said that I was essentially "**bleep** out of luck". Furthermore, when I was getting frustrated with the lack of help, I asked a rep to escalate the issue and allow me to talk to a manager. He said that he COULDN'T DO IT because the system wouldn't allow it, again, citing that it's a configuration issue and not their responsibility! Does anyone from Lenovo ever read these forums? Will someone PLEASE take ownership of this issue and help me out? I'm not asking for much! I just want to get a setup that you guys say is supported!
Sorry for the rant, but my interactions with Lenovo support have really been frustrating. Anyways, any help would be much appreciated. Thanks in advance!
Charles
Solved!
Go to Solution.

whoischarles,
Welcome to the forum! Thanks for the question and tweet about this thread. Thanks Lead_Org for getting us started... I know you have tried out a number of multiple display configs, so you may have some follow up suggestions....
As far as I know...
The T430s supports external displays a little differently than the T420s did, and differently than the T430 and T530 do. There are a number of different discussions on T430s multiple display configs in the forum - you might search a few and just browse them to see the combinations others have tried and their experiences. Here is one example. Here is another more recent.
Here is another more recent.
Here is an official tip with specific configs that Lenovo supports for the T430s.
From our official tip, it appears that you cannot have both the LCD and external VGA and displayport. I think you can have 2 external displayport displays and either a 3rd external via VGA port, or the built in LCD. I remember trying out some of these a year or so ago, and I seem to recall that you needed a dock to get 3 external, or 2 external and the internal LCD to work on the T430s.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

Any 3rd party utilities that fix full screen mode for multi-monitor users?

I am a multi-monitor user. As multi-monitor users know, full screen mode is basically useless since if you try to go full screen on one monitor, it causes the other monitor to go blank and become unusable (at least with most programs). Are there any 3rd party utitilities or fixes for this?
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</rant>

Dual/ multi monitor

I would like to see more options for dual monitor setups with Win7.
Here is my situation. My primary monitor is 4:3 and my secondary monitor is widescreen. I use the primary monitor for opening windows explorer and my secondary monitor for viewing. When viewing movies, I like to set the secondary monitor to landscape mode and when viewing docments and browsing I like to set the monitor to portrait mode.
I've used ultramon with Vista but that has lots of problems. Heres are some stuff that I would like to see implemented.
- Be able to make monitor/display profiles with shortcuts in the taskbar (to switch from single to dual, landscape vs profile).
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Hello,There has been talks of Multi Monitor support by Microsoft. For information as to what was said refer to this Blog entry.
As for a list of the useful HotKeys check out this topic here. They have quite a few of the new hotkeys listed there.
Regards, ~Alex T.~
~Windows Desktop Experience MVP~

L430 : problem with multi-monitoring (with workstation)

Hello,
I have some trouble with multi-monitoring on a L430 setup. I have a workstation with a 20' Samsung connected on it (VGA). Double display runs very well.
But now that i have decided to put a 3rd monitor, it is a complete mess. I tried to plug the 3rd screen on the DVI port, but now the 2nd screen is black.
i tried with 2 different monitors, with 1 different cable, i tried to put the 3rd screen directly on the VGA port of the laptop, but i had the same problem.
I read somewhere that with the L430, one cannot plug a 3rd screen, but i cannot believe it.
Is it real?

I would like to be sure of that :/ Working in an IT departement, being able to have only 2 screens because of company limits is strange...

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I just bought an Epson Stylus Pro 3880 and the printed images look yellow. I calibrate my MacBook Pro monitor with a ColorMunki Display. I want to make sure my Lightroom print settings are correct.

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