Multi-Org in Oracle Sales

Hi All,
I have a two part question for you:
A) Are multiple organizations supported for salesreps and managers in 11i.5?
B) Could any one point me to the documentation for implementing multi-org in Oracle Sales?

You can get all the Oracle app documentation from http://download-west.oracle.com/docs/cd/B25516_05/current/html/docset.html. The guide name is "Multiple Organizations in Oracle Applications".
The direct link to this guide is http://download-west.oracle.com/docs/cd/B25516_05/current/acrobat/115multorg.pdf.
Please note that you need a OTN login to access this, which you can get for free at otn.oracle.com. If you have metalink login, it may also work in otn.
Gaurav.

Similar Messages

Need case study of Multi-org in Oracle 11i E-Business Suite.

Hi
Could you please share the case study for muliti-org in oracle 11i E-business suite.
Thanks in advance.
Thanks and Regards
Bharati Akkivalli

Could you please share the case study for muliti-org in oracle 11i E-business suite. Please see these links.
http://bit.ly/UAegf7
https://forums.oracle.com/forums/search.jspa?threadID=&q=MultiOrg&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Multi-Org impact on Oracle CRM modules especially on Oracle Service

Multi-Org impact on Oracle CRM modules especially on Oracle Service
====================================================
I have been searching for any information (notes,whitepapers/ presentation) on the impact of multi org implementation on Oracle Service module and so far not been able to find any either on metalink or on internet.
Any of you have any inputs on this ? Please provide the same if any.
basically,
Looking for the kind of security applied on SR creation form,Debrief form and charges form when a multi org is enabled.
I also tried to test this out in our instance and found that it seems to have no impact.
Gana

HI,
Yes indeed there is a impact of MULTI-ORG on the Service Module in 11i.
All the things are integrated now.
Everything is dependent on the MO:Operating Unit Profile Option and the setup which you had done.
1)
Security on SR creation Form:-
See you can implement the security, but for that you have to setup accordinglly and also to follow the process.
If you create 2 responsibilities with MO profile option different, then none of them will able to see the others data.
Note:-
But if you are using the instance to generate the SR, then you had to make it sure that the ITEM which you are using should be assigned to the Operating unit which is set in the MO profile Options of that responsibility.
2)
Debrief Form:-
As you must know that for debrief to work, you had to setup the Service Activities.
This is where you can define the security.
1) Create a Service activity,
2) Map it with BILLING TYPES
3) Map the Billing Types with Order Management Header and the Line Type
This the place where you can specify the Operating Unit.
When a user will log in and open a debrief form, then he will be able to see only those service activities which are mapped with the operating unit as that of set in MO Profile Option to the user.
3)
Charges:-
The same as the debrief is applied on the charges TAB.
Here you will only able to see the Service activites which are mapped with the operating unit as that of set in MO operating unit.
If you want ITEM level security, then you will be only able to see the items which are assigned to the Operating unit as that of set in the MO profile option.
Hope this will clear your doubt.
If want more clarification, you can ask me.
Regds,
Vikram

How to make Sales Person LOV org specific in case of Multi Org Setup

HI,
We are working on 11.5.10.2
We have a multi org setup and i am required to make the sales person LOV to populate only the org specific salespersons, at the sales order, quote, service contract levels.
Is it achiveable and if yes.....please letme know the way.
Reg,
Ajay Agarwal.

Hi
Try to play around with the security profile in the HRMS and attach it to the responsibility level
Regards
Ramesh Kumar S

About Multi-ORG for EBS R12.1.1 .. Oracle error -20001 ORA-20001 APP-FND-02

I have two questions:
1. If I have only single organization, Do I need to set up multi-org? We will be using AR, AP, and GL modules only.
2. Is there any step-by-step process to set up multi-org?
I am getting error: "Oracle error -20001 ORA-20001 APP-FND-02901. You do not have access to any operating unit. Please check if your profile option MO:Security Profile includes any operating unit or the profile option MO: operating unit is set has been detected in MO_GLOBAL_INIT" when I access any form for Entry.
Thanks

1. If I have only single organization, Do I need to set up multi-org? We will be using AR, AP, and GL modules only.Yes.
2. Is there any step-by-step process to set up multi-org?https://forums.oracle.com/forums/search.jspa?threadID=&q=MultiOrg&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
I am getting error: "Oracle error -20001 ORA-20001 APP-FND-02901. You do not have access to any operating unit. Please check if your profile option MO:Security Profile includes any operating unit or the profile option MO: operating unit is set has been detected in MO_GLOBAL_INIT" when I access any form for Entry.Does this happen to all responsibilities?
Please see the steps in (ORA-20001: APP-FND-02901 Errors Encountered When "Requests" Tab is Selected from PFT or EPF [ID 859072.1]) to set the profile option at the responsibility level for the responsibility you are trying to access.
Thanks,
Hussein

Multi Org Access Problem in Oracle Alerts

Hi All,
I created one Alert for sending an email through Oracle Alert, after sending the mail I need to update one column in the table to indicate that alert has been sent for this particular row.
Alert is sending mail correctly but it goes to update statement it throws following error:
PL/SQL procedure successfully completed.
BEGIN MO_GLOBAL.SET_ORG_ACCESS(0, null,'M'); END;
ERROR at line 1:
ORA-20001: APP-FND-02901: You do not have access privilege to any operating
unit. Please check if your profile option MO: Security Profile includes any
operating unit or the profile option MO: Operating Unit is set.
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.MO_GLOBAL", line 638
ORA-06512: at line 1
APP-ALR-04020: Oracle Alert was unable to execute "&VALUE". Check that this file exists and that its read protection is set correctly.
both the profiles MO: Security Profile, MO: Operating Unit are alredy set but still I'm getting error.
My alert's update is simple update stement on custom table, Please guide.
Thanks in advance.
Regards,
Reetesh Sharma

Hi Reetesh ;
What is your OS and EBS level?
please check below Notes:
APP-FND-02901 error when trying to open OM Forms [ID 887512.1]
Convert to Multi-Org: Oracle error 20001:ORA-20001:Error occured during product initialization for MO [ID 413031.1]
XLAACCPB - Create Accounting Program fails with Oracle error -20001: ORA-20001: APP-FND-02901: You do not have access privilege to any operating unit [ID 753824.1]
When Running Concurrent Programs Get Oracle error -20001: ORA-20001: APP-FND-02901, Why? [ID 1061434.1]
Accessing Responsibilities after Applying Patchset Gives Ora-20001 on MO:Security Profile [ID 199842.1]
Hope it helps
Regard
Helios

ESYU: R12 - Order Management를 위한 Multi Org Access Control(MOAC) setup 방법

Purpose
Oracle Order Management - Version: 12.0 to 12.0
Information in this document applies to any platform.
R12의 Order Management에 대핸 Multi Org Access Control(MOAC) setup 방법에 대해 알아본다.
Solution
일반적인 MOAC Setup:
1. HRMS에서 Security Profile을 정의:
a. HRMS Management responsibility 선택
b. HRMS Manager> Security> Profile로 이동
c. Security Profile이 정의되어 있는지 확인 (OM responsibility 혹은 Site level로)
d. 만일 아직 setup 되어져 있지 않다면 Operating Units를 입력
e. 저장
Note: 만일 위 d step과 같이 새로운 security profile을 생성하였다면 concurrent program 'Security List Maintenance'를 꼭 실행해야 한다.
그렇지 않으면 multiple operating units가 OM forms의 LOV에 나타나지 않을 것이다.
이 program은 multi-org access를 validating 하기 위해 사용하는 table에 data를 생성한다.
Navigation: HRMS Management> HRMS Manager> Processes & Reports> Submit Process & Report> Security List Maintenance
2. MO Profile Options setup:
a. MO: Security Profile - 이 profile setting은 MOAC functionality를 활성화 한다.
b. MO: Default Operating Unit - 이 Operating Unit는 OM forms과 report에서 default가 될 것이며, 이를 clear 하거나 변경하기 위해 LOV를 사용할 수 있다.
Keep the MO profiles in sync:
MO: Security Profile은 site와 responsibility level로 setting 할 수 있다.
MO: Default Operating Unit은 site, responsibility, user level로 setting 할 수 있다.
Application이 원하는대로 동작되지 않는것을 발견하면 이 profile options의 setting 값을 확인한다.
3. OM setup:
R12 upgrade 시 OM Profile에서 migrate 된 새로운 OM System Parameters를 확인:
Order Management Super User> Setup> System Parameters> Values
(See <<NOTE 393646.1>>-R12 Readiness Cheat Sheet: Migrated OM Profile Options)
4. Form에서 hidden field 'Operatin Unit'를 활성화시키고 default folder로 저장:
Sales Order and Order Organizer forms
Quick Sales order and Organizer forms
Sales Agreement forms
Pricing and Availability form
Other forms
Note: Sales Order form에서 hidden field 'Operating Unit'를 'Show' 하기 전에 fotm안에 이 field를 위한 공간을 만들어 놓아야 한다.
예를 들면 Customer Number field를 짧게 하거나 Operating Unit field로 이 field를 덮어씌울수 있다.
Reference
Note 393634.1

Hi Larry,
Have you considered adding the exec apps.mo_global.set_policy_context call to your connection's start-up script?
Tools -> Preferences -> Database -> Filename for connection startup scriptNot the most flexible approach, so I'm not sure if it is appropriate for your application, but just a thought. You might create distinct connection names with different start-up scripts for each org_id.
Regards,
Gary
SQL Developer Team

Discoverer Reports does not work in Multi-org Environment after R12 Upgrade

Discoverer Reports does not work in Multi-org Environment after R12 Upgrade. Created a simple report using the below query:
SELECT po_header_id, segment1, type_lookup_code
FROM po_headers
WHERE segment1 = '5000002'
Query works perfectly fine; when i set the ORG_CONTEXT in the database using the command:
EXEC mo_global.set_policy_context('S',129)
But the report doesn't fetch any data when ran from an Org based responsibility. We've ensured that the MO: Operting Unit is set accurately and general Oracle reports (PLSQL Program OR XML Publisher) are working perfectly fine.
===========
I followed the steps provided in Metalink Note: 732826.1 - It works for some responsibilities where the MO: Security Profile is not set; but fails for those responsibilities where the MO: Security Profile is set.
I am looking for specific solution that works irrespective of either the MO: Operating Unit profile is set of not.
Please suggest. Appreciate your response.
Thanks,
Kesava Chunduri

Hi Hussein,
Thanks for the quick response.
Yes, I've gone thru both the notes specified below:
Discoverer Workbooks Based On Organization Enabled Views Are Not Populated [ID 1293438.1]
- Tried this option; but this option is messing up a couple of Oracle Standard Functionalities.
- For ex: If i set this profile option; we are not able to create any receipts using Custom Responsibilities.
I am able to create the receipt, when i remove this profile option.
No Data Shows for Reports in Discoverer 10g with Applications Release 12 [ID 1054380.1]
- I see that the products i am running these reports from AR/GL - already exists in these tables.
Anything other options??
Thanks,
Kesava

List partitioning multi-org tables

Hi
I am doing list partitioning on receivables multi-org tables on org_id column. Running into a performance problem with multi org views. The multi-org views for receivables tables are defined like below with a nvl condition on org_id (partitioned column) in their where clause
create or replace ra_customer_trx
select select * from ra_customer_trx_all
WHERE NVL(ORG_ID,NVL(TO_NUMBER(DECODE(SUBSTRB(USERENV ('CLIENT_INFO'),1,1), ' ', NULL, SUBSTRB(USERENV ('CLIENT_INFO'),1,10))),-99)) = NVL(TO_NUMBER(DECODE(SUBSTRB(USERENV ('CLIENT_INFO'),1,1), ' ', NULL, SUBSTRB(USERENV ('CLIENT_INFO'),1,10))),-99)
Queries against the view are doing all partition scan when I exptected partition pruning to kick in and the query goes only against the spefific partition.
select count(1) from ra_customer_trx ---- does all partition scan
select count(1) from ra_customer_trx_all where org_id = <> ---- does single partition scan, works well.
When I recreate the view with out any function calls on the org_id column partition pruning happens.
In a non partitioned environment which has an index on org_id column, both the above sqls use the index and yield same result.
So my questions are -
1. Is there a way to get around this problem without having to modify the oracle supplied multi-org views? Any options I can supply in the partition script?
2. In a non-partitioned env, with an index on org_id how is the optmizer able to go against the index and where as it is not able to in partitioned environment..? Both these envs has the same view definition with NVL(org.......) consition.
Does anyone have any suggestions?
Thank you.

user2317378 wrote:
1. Is there a way to get around this problem without having to modify the oracle supplied multi-org views? Any options I can supply in the partition script?You mean to say that the expression used in the view belongs to some Oracle supplied schema, like APPS? Or is this a view you've created yourself?
Can you show us the output of EXPLAIN PLAN using DBMS_XPLAN.DISPLAY when querying the view? Use the \ tag before and after to use proper formatting in fixed font.
Please make sure that the "Predicate Information" section below the plan is also included in your post. If it is missing your plan table is old and needs to be upgraded using $ORACLE_HOME/rdbms/admin/utlxplan.sql or dropped if you're in 10g which provides a system wide PLAN_TABLE.
2. In a non-partitioned env, with an index on org_id how is the optmizer able to go against the index and where as it is not able to in partitioned environment..? Both these envs has the same view definition with NVL(org.......) consition.
These are two different questions. One is about partition pruning not taking place, the other one about an index not being used.
Can you show us the output of EXPLAIN PLAN using DBMS_XPLAN.DISPLAY when querying the unpartitioned example? Use the \ tag before and after to use proper formatting in fixed font.
Please make sure that the "Predicate Information" section below the plan is also included in your post. If it is missing your plan table is old and needs to be upgraded using $ORACLE_HOME/rdbms/admin/utlxplan.sql or dropped if you're in 10g which provides a system wide PLAN_TABLE.
It would be interesting to know how Oracle can use the index given the complex expression in the WHERE clause.
Regards,
Randolf
Oracle related stuff blog:
http://oracle-randolf.blogspot.com/
SQLTools++ for Oracle (Open source Oracle GUI for Windows):
http://www.sqltools-plusplus.org:7676/
http://sourceforge.net/projects/sqlt-pp/

Convert from Single Org to Multi-Org

Hi All,
Can someone tell me what are the steps to convert from Single Org to Multi-Org ?
Is it only the profile value 'MO: Operating Unit' to be setup ? or any other steps to be setup ?
Regards
Jhansi

Jhansi,
Please see the following:
Note 259546.1 - Setting Up Multiple Organizations in Oracle HRMS
Regards,
Greg

Multi-org Tables & Views in R12

We r in the process of upgrading Oracle Applications from 11i to R12. Now my question is
1. What about the Multi Org related tables once we get upgraded to R12 since the Multi Org choice is provided at the form level itself in R12.
2. Do the views related to Multi Org still exists in R12. If yes then what is purpose of the same.
Thanks in advance
Regards
-Mahesh

Anybody who hav Noticed the differences in Multi Org tables and Views in Database Level b/w ii1 and R12 plz answer this.
Regards
-Mahesh

Apps 11i SET_CLIENT_INFO in Multi-Org environment

How do you set the client info (dbms_application_info.set_client_info) in a portal session so reports have access to correct Operations ORG data in a multi-org environment

Hi Hussein,
Thanks for the quick response.
Yes, I've gone thru both the notes specified below:
Discoverer Workbooks Based On Organization Enabled Views Are Not Populated [ID 1293438.1]
- Tried this option; but this option is messing up a couple of Oracle Standard Functionalities.
- For ex: If i set this profile option; we are not able to create any receipts using Custom Responsibilities.
I am able to create the receipt, when i remove this profile option.
No Data Shows for Reports in Discoverer 10g with Applications Release 12 [ID 1054380.1]
- I see that the products i am running these reports from AR/GL - already exists in these tables.
Anything other options??
Thanks,
Kesava

Converting to Multi org

Hi All,
We have our production running on Oracle Applications 11.5.10.2 with 10g database, HRMS,payroll modules. We are planning for R12 upgrade and as a prerequisite we are analyzing about the multi org conversion. We are the medium size utility company operates on single location and time zone.
1. From the metalink document we understood that converting to multi org is mandatory for all customers(including hrms) planning to R12.
2. We would like to know the impact of converting to multi org on HRMS
3. The document 259546.1 says that there are scripts to create the lightweight operating unit and then running adadmin option would change the environment to multi org enables.
4. In our environment already hr organizations are defined and running for several years. As per the above statement do we need to run the script to create a new lightweight operating unit and run adadmin?. If so where can i find the script for creating the lightweight OU. We found the patch 5965493. But that patch is failed in our environment when executing funmodefou.sql
Can anyone please point us to a clear set of documents which explains the impact on HRMS and detail steps to convert to multi org.
I appreciate your help

1.select * from HR_ORGANIZATION_INFORMATION where ORG_INFORMATION1 like 'Operating Unit Information'
2.select * from HR_ORGANIZATION_INFORMATION where ORG_INFORMATION_CONTEXT like 'Operating Unit Information'
3. Select count(*) from hr_operating_units
count
0
4. SELECT O.BUSINESS_GROUP_ID , O.ORGANIZATION_ID , OTL.NAME , O.DATE_FROM , O.DATE_TO , O3.ORG_INFORMATION2 , O3.ORG_INFORMATION3 FROM HR_ALL_ORGANIZATION_UNITS O, HR_ALL_ORGANIZATION_UNITS_TL OTL, HR_ORGANIZATION_INFORMATION O2, HR_ORGANIZATION_INFORMATION O3 WHERE O.ORGANIZATION_ID = O2.ORGANIZATION_ID AND O.ORGANIZATION_ID = O3.ORGANIZATION_ID AND O2.ORG_INFORMATION_CONTEXT||'' = 'CLASS' AND O3.ORG_INFORMATION_CONTEXT = 'Operating Unit Information' AND O2.ORG_INFORMATION1 = 'OPERATING_UNIT' AND O2.ORG_INFORMATION2 = 'Y' AND O.ORGANIZATION_ID = OTL.ORGANIZATION_ID AND OTL.LANGUAGE = userenv('LANG')
returns 0 records

R12 limit the user privilage under multi-org situation

Hi
In R12, users needn't change the repsonsibilty to achieve the same transaction for multi-org.i.e. u can do the ou1,ou2....under the same AP responsibility.
while if i want to limit users privilage under this situation, user1 is just limited to the ou1, user2 is just limited to the ou2....how can i relaize it?
Any help will be preciated.
Regards,
Chelsea

you can achieve this easily...I would suggest go through Documentation atleast once. This Subject is very new.
Here is one senario how can it acheive for AP Invoice Entry
Responsibility: Payables
Navigation: Invoices:Entry > Invoices
On the Invoice Workbench, you can select an Operating Unit, or enter another field, such as PO or Supplier Site, from which the system will default an OU. Your list of available OUs is determined by your multi-org security profile defined in Oracle HR and associated to their responsibility through the MO Security Profile profile option.
How it works....once the application automatically provides the operating unit of new (uncommitted) invoices during entry. The following are methods by which the operating unit is derived:
1)Default Operating Unit from “MO: Default Operating Unit” Profile Option
2)Default Operating Unit from Invoice Batch Header
>>When entering invoice batches, users have the option of establishing a default operating unit for the invoices entered in the batch. This can be overridden at the invoice level as with any other value (Payment Method, for example) entered in the Invoice Batches window.
3)Derive Operating Unit from Transaction Attributes
>>>Oracle Payables will derive the operating unit of an invoice based on certain user entered attributes. If the user chooses a PO (via PO Default or QuickMatch features) or supplier site when the Operating Unit field is empty, the Operating Unit corresponding to the selected value will be populated onto the invoice.
4) Set Operating Unit from Single Operating Unit Security Profile
>>>>> That mean when a user’s security profile contains only one operating unit, it can be said that the user’s operating unit context has been “set” to this operating unit. This value is automatically defaulted to all new invoices and it cannot be overridden.
Hope this make sense.
same is true for other activity like payment , period close.Let me know , in case if you are not clear.
thanks

Multi-Org Setup

Hi,
I am having task to upgrade 11.5.10 to R12, but Multi-Org setup is mandatory for upgrade to R12.
Can you guy provide me the document where I can find patches to be applied for Multi-Org Setup.
Regards,
Raj

I am having task to upgrade 11.5.10 to R12, but Multi-Org setup is mandatory for upgrade to R12.
Can you guy provide me the document where I can find patches to be applied for Multi-Org Setup.This question was asked and answered many times in the forum before, please see old threads for the links you need to refer to.
https://forums.oracle.com/forums/search.jspa?threadID=&q=Multi-Org++AND+Setup&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
https://forums.oracle.com/forums/search.jspa?threadID=&q=Multi-Org++AND+Setup+AND+R12&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
https://forums.oracle.com/forums/search.jspa?threadID=&q=Multi-Org++AND+Setup+AND+Upgrade&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001
Thanks,
Hussein

Multi-Org in Oracle Sales

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