Multi page scanning on Officejet Pro 8600 with flatbed

I had to replace a 6400 series HP multi process with a HP Officejet Pro 8600. With the old software it would ask if there were any more pages when using the flatbed scan option. I can't figure out how to do this using the new software and it automatically creats the file after 1 page. Any advice would be appreciated.

Hi,You may scan multiple pages from the Flatbed glass by using the HP Scan software. Open the HP Officejet Pro 8600 software and click the Scan a document or photo option.Select PDF, ensure the Show Preview box is checked and the resolution being set as 300 dpi or below. Click an Scan and use the Add Pages button to add additional pages. Shlomi 

Similar Messages

  • Scanning HP Officejet Pro 8600 Plus

    I am trying to scan a photograph using this printer. It does scan but the issue is it scans the photo and since it not a regular piece of papar it palce it in a grey back ground as if it is scanninga whole page. Is there a way just to scan the photoÉ Otherwise this would a lot of editing after the fact.
    Thanks,
    Josh

    Welcome to the forums @mendesj
    I understand you are looking for the printer software to detect your photo. I have some ideas that might help you.
    Open up the software and choose to Scan a Document or Photo, Select Advance Settings and as you will see in my second screen shot, choose the Scan tab, change the Scan size to Custom and click OK and try your scan. If that does not work, you may have to crop your photo by sliding the guides to fit your photo.
    Good luck, I hope this helps
    R a i n b o w 7000I work on behalf of HP
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  • Scanning a 4 x 6 photo, new HP Officejet Pro 8600 automatically scans the entire glass area.

    The 8600 forces me to crop the scanned photo.  My old 8500 automatically recognized only the photo (or multiple photos if more than one) and presented them as cropped final images.  How can I do the same with the 8600?  It is an Officet Pro 8600 Premium.  I have a lot of photos to scan and it will take a long time if I have to crop each one.  Why would HP go backwards in capability on a newer more expensive printer?

    Hi Mar_R,
    I saw your post on another forum thread I worked on previously; Re: Multiple photo scan on Officejet Pro 8600. I would like to help answer your inquiry and adjust your settings to auto crop your 4x6 photos.
    Mar_R wrote on the other thread:
    I just posted a related problem elsewhere in the forums with my new 8600.  I have to wonder though, how can this be a Windows related problem, as only two days ago, when I had my 8500 running and connected, it could scan and recognize multiple photos and save them as separate files.  I am running Windows 7 Professional 64 bit by the way, on an HP all in one computer.  Yesterday, I uninstalled my 8500 driver and the 8500 HP Solution Center Software, and installed the new 8600 software and there is no function to recognize individual photo scans. In the hour or so between uninstalling the old HP printer software and installing the new, there were no updates to Windows.   I submit that this is an oversight or ommission by HP from the software included with the printer.  But I am puzzled as to how they can justify going backwards in capability from an older printer to a newer and more expensive one.
    My response to the individual I was working with was "You can not set the scan option to detect separate items on the Windows operating system any more. This is clearly a feature that was removed from the software. I even tried checking 3rd party software programs with the hopes of bypassing the limitation the HP newer software has created.
    The only glimmer of hope I could find is that  I believe the newer printer software, v33, has re-added the feature. I suspect the customers were heard. I mean I imagine you are not the only one that has come across this and expressed the desire to be able to detect separate items when scanning."
    I made no reference to this being a Windows issue. This feature is available when scanning to a Mac, but the version of software is different. In fact, scanning to a Mac and scanning to a Windows operating system are entirely different and incomparable.
    I hope this answers your inquiry. As for finding a solution to the issue you are experiencing, it sounds like the issue is not actually detecting separate items, rather you are trying to scan 4x6 and have it auto crop so you do not need to manually crop each scan.  If this is correct, please use the instructions below.
    Open HP Scan, create a new shortcut, change the Scan Size to 4x6.
    Now you will not have to crop the image each time you scan, all you have to do is choose the appropriate scan shortcut. I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
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    Sunshyn2005 - I work on behalf of HP

  • Can't Open Officejet Pro 8600 Software in Windows 8.1

    I have Windows 8.1 64 bit.   I installed Officejet Pro 8600 e-all-in-one-printer N-911a using OJ8600-1315.exe.   The printer and software worked fine in Windows 7.   In Windows 8.1, the printer works well wirlessly.   It prints, scans, and copies with no problem.   I can use the window on the printer to start scanning and copying.   However, I have an icon on the Windows 8.1 Start Page that says Officejet Pro 8600.   When I click on it, it opens a window labled HPSolutionsPortal.hta - Microsoft Visual Studio.  I do not get the Officejet software where I can control the resolution of scans and files produced by the printer.   How can I access the HP Officejet Pro software?
    This question was solved.
    View Solution.

    Gi,
    From the Control Panel go to Programs and then select Default Programs.
    Click on Associate a file type or protocol with a specific product.
    Locate the .hta prefix, double click it, click on More Options and select the Microsoft (R) HTML Application host option instead the selected Visual Studio.
    If you cannot find this option within the list scrool to its very end and click on Look for another file on your PC.
    Browse and select C:\windows\system32\mshta.exe.
    Confirm the changes and check for any difference.
    If you still see any other type of error, install the patch by following the steps for Windows 8 below:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&dlc=en&docname=c03640384&lc=en&jumpid=reg_r1002_uk...
    Regards,
    Shlomi
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    If my post resolve your problem please mark it as an Accepted Solution

  • "No Scanners Found" HP Officejet Pro 8600

    I print and scan using wifi on my laptop. I've used an Officejet Pro 8600 with Windows 7 64bit Home Premium  for at least a year and it has been scanning perfectly fine using the Windows "Fax and Scan" utility until recently.  Now when I go to scan I click on "New Scan" and it says no scanners found.  I can scan from the printer panel to a usb flash drive inserted into the printer.  I can print fine from my laptop just not scan.  
    After experiencing the problem I uninstalled the HP 8600 software with Windows "Programs & Installs".
    I tried reinstalling the HP software using the online HP assistant but it wouldn't install (when I clicked on the link for the assistant it said it was unable to find the page I wanted). 
    I was able to download and run the software from the HP website but it never installed...when I clicked on "Run" to install the software nothing happend, I tried a few times.  I don't see the printer software listed in my programs or the Windows "Programs & Installs. 
    I am still able to print, I guess it is using a generic Windows driver.
    Another aside, I do not see the printer in Windows "Device manager".
    So, now I am faced with a couple problems:
    1. HP drivers won't install
    2. I cannot scan from laptop.
    Any help would be greatly appreciated.
    Thanks!
    Mike

    Hello tootallll,
    Welcome to the HP Forums.
    I see that you are having some scanning issues.
    I suggest that we start off by running the HP Print and Scan Doctor.
    If the Doctor fails or if you see any error codes, please let me know what they are.
    Thanks for your time.
    Cheers,  
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    W a t e r b o y 71
    I work on behalf of HP

  • Unable to start "Printer Assistant" Officejet Pro 8600

    Printer Assistant and my 8600 have worked well for over a year.  Now I can't start "Printer Assistant".  This may have been triggered by an update to Win 8.1.  Others on the Discussion Board have been told to uninstall all HP programs, reboot, and then download the "full feature" package from the HP site.
    I've done all that.  Installation works fine.  Print, fax, and scan all work fine when tested.  A shortcut was installed on the desktop.  But I cannot start the "Printer Assistant" either from the desk top, the start button, or from the program file. 
    I used Trouble Shooter to try and find the problem.  From the trouble shooter I was able to open "HP Scan - HP Officejet Pro 8600".  From there I could initiate a successful scan.  But the only route to this page that I have found is through the Trouble Shooter.
    Printer Assistant is loaded on my computer: File Ver 28.0.1315.0; 5.16MB; Date Modified 10/17/12.
    Got any ideas?
    This question was solved.
    View Solution.

    Hi Sticks10,
    Thank you for your response, I appreciate the clarification. I still think the patch is a good idea to try.
    If it still does not work, try the following in this order:
    Uninstall the software. Uninstalling the Printer Software.
    Clean boot the computer. How to perform a clean boot in Windows.
    Disable any antivirus programs. Turn Windows Defender on or off. (This will work in Windows 8.1).
    Disable any firewalls. Turn Windows Firewall on or off. (This will work in Windows 8.1).
    Create a new user account. Create a user account.
    Re-install the software using the HP Printer Install Wizard for Windows.
    Hope this works for you, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • Thin horizontal black line at BOTTOM of page when scan on HP Officejet Pro 8600 Plus

    I owned an HP Officejet Pro 8500 and scanning was perfect.  I recently purchased an HP Officejet Pro 8600 Plus.
    When I scan from the HP 8600 auto document feeder, I get a thin (several pixel wide) black line along the bottom edge of the resulting scan.  This line will sometimes be slighly crooked or only appear across half the page, in which case it tends to get thicker toward the edge of the page).  I believe this line is an artifact from scanning the very bottom edge of the oroginal document.  I think it is showing where the bottom edge of the page was when scanned.  If the document is a little skewed, then the black line at the bottom will be a little crooked, probably following the edge of the page.  This problem is consistent, and repeatable.  It happens in both "Scan To E-mail" mode and "Scan To Network Folder" mode.
    When I scan from the flat bed, I get a very narrow black line along the very top edge of the resulting scan, but the bottom appears fine (although I've not tested this extensively).
    These thin black lines did not occur when scanning from the HP 8500.
    I am wondering if there is a setting to adjust this, or if it is a firmware difference between printers that needs debugging.
    This question was solved.
    View Solution.

    I find it interesting that the issue happens across both printers.  This is what leads me to believe this is something with the software/connection with the PC.  One thing I will note is that you mentioned above using Adobe Reader 10.1.6.  The latest version of Adobe Reader is 11.0.02.  I would advise removing your current version of Adobe Reader and install the latest version. 
    I am not sure if this will fix the issue as you mentioned the line comes across in jpeg and other scanning styles.  Do you possibly have another PC you could try setting up a connection with quickly and attempting a scan?  This would be another way to ensure if the issue is coming from the printer or a connection/software issue.
    I would like to make sure the issue is coming from the scanners on these printers before returning the printers as I would hate for you to get another model printer and the issue remain with this printer as well.  However, I will note that the Laserjet Pro 200 is a nice series printer from my experience.  I have used the Laserjet Pro 200 black and white only edition, the MFP, and the TopShot edition where I am located.
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  • HP Officejet Pro 8600 e-All-in-One Printer - N911a: Scan & Copy in color results in full cyan page

    Product Name: HP Officejet Pro 8600 e-All-in-One Printer - N911a
    OS: Windows 8.1 64 bit
    I noticed the problem: After I scanned a medical card that was 80% cyan.
    Problem: The problem persists when scanning/copying using the ADF or using the scanner glass bed.
    Only occurs during color scanning or copying.  I can print a file from my laptop or home pc with no issues, as long as the color file did NOT come from my printer.
    If I had scanned the small O'Riley's note in black & white there would have been no streaking.
    I have reset, used the HPP Dr., cleaned the glass, etc, & followed Solutions 1 - 3 http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02881567&lc=en&product=4323659&tmp...
    I sincerely appreciate your assistance.
    Rene'

    Hi @Veritasabt, 
    I see that you are having issues scanning and copying in color from the glass and the ADF. Thank you for providing the screen shot. I can help you out today.
    Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.
    Update the printer's firmware. HP Officejet Pro 8600 N911a Firmware.
    Try scanning again to see if you have the same results.
    Please check your private messages for additional steps to try.
    In the forum beside your handle name just click on the envelope to view it.
    Have a nice weekend!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • I cannot "scan to computer" with my HP Officejet Pro 8600 N911g ) - The option has been enabled

    I cannot "Scan to Computer" with my HP OfficeJet Pro 8600 N911g - The option has been enable in the HP Utility - but I receive a communication error message  - I'm connected to the computer using a Linksys Wireless Router and I am using OS X 10.5.8 - I can print wirelesly and I can use Web Scan, so the connection is good.
    How do I resolve the issue?

    petergole,
    To make sure we aren't dealing with a software problem lets try to uninstall with the 'scrubber option' like this:
    1. Go to Applications/Hewlett Packard/ click on HP Uninstaller and click Continue
    2. Highlight your device on the left pane
    3. Hold the Ctrl, Opt and Cmd keys and click on Uninstall
    4. There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
    5. Click Continue and let it finish
    Now, run a Software Update. This can be done by clicking the Apple in the top left of the screen then clicking Software Updates.
    Next, let's reset the printing system:
    Go to System Preferences > Print & Scan
    - Right (or control) click in the rectangle listing your printers and select Reset Printing System.
    WARNING - this will delete ALL of your printers!
    - Select the plus sign to re-add a printer. Select the Default tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
    Finally, use this guide to reinstall: http://goo.gl/Na4Qm
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Hp officejet pro 8600 : doesn't scan to computer with new OS

    When I purchased my new computer (HP envy 700) I thought I was happy with it.  THen it stopped working with my old HP printer because the software didn't match up due to "age" according to help desk.  So I bought a new HP printer, the jet pro 8600.  And low and behold this also does not work with my computer because of the operating system.  They (help desk)  set me up to use the online HP WEbScan.  But today I am working at home, and now that site doesn't work.  HOW can I use the scan option on the new printer if nothing is compatible? HELP i want to use my products they way the box says they are supposed to be able to be used!
    More info it is the latest 8.1 operating system for windows, and I tried using the HP print and scan doctor 4.5 and the message it gives me looks like this:
    well I guess it wont copy and paste the error message, it says calltodrivepackageinstallreturned error then a bunch of numbers and a webaddress.
    Very frstrated PLEASE HELP!!

    Hi @teacherbethany,
    Welcome to the HP Forums!
    I am sorry for the frustration you are having, with not being able to scan, on your HP Officejet pro 8600. But I am happy to help you get scanning again!
    For further assistance, I will need to know the following:
    If the printer is connected, Wireless, Ethernet, or USB.
    If the printer is able to make copies.
    If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. 
    In the meantime, please try the solutions within this scanning guide, A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning.
    Hope this guide will help, and hope to hear from you soon!
    RnRMusicMan
    I work on behalf of HP
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  • HP Officejet pro 8600 plus Scans show up as blank pages on Macs okay on PCs

    Scans made on HP Officejet Pro 8600 Plus show up okay on PCs buas blank pages on Macs. Any ideas? I can copy them into Publisher and then save it from Publisher as a pdf and Macs get it okay. Prefer not to have to do this

    Hi @JimmyParker 
    I would like to help you scan to your Mac. I understand that currently your scans are showing up as black pages, but only when you scan to the Mac.
    I suggest uninstalling and reinstalling the software. Please use the instructions below to complete a more comprehensive uninstall than the basic uninstall.
    Scrub/ Uninstall
    Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
    Click continue, click on one of the printers in the list.
    * Only do this step if you do not have any other HP Printers.  Hold down Control, Option and Command, While holding the three buttons down,
    Click uninstall.
    Reset Printing System
    Click the Apple icon (   ), and then click System Preferences.
    In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
    Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
    Click OK to confirm the reset.
    Type the correct Name and Password.
    Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
    Repair Disk Permissions
    On the Dock, click Applications, and then click Utilities.
    Double-click Disk Utility.
    Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
    Click the Repair Disk Permissions button at the bottom of the window.
    Once the repair is complete, restart the computer.
    Restart the printer. Now you can download and install the printer software and install it.
    HP Officejet Pro 8600 series Full Feature Software and Driver- OS X 10.9 Mavericks
    HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
    When you add the printer, please ensure you are using the HP driver.
    Select Add other Printer or Scanner                                                       
    Select the printer you are adding and next to 'Use' you can the printer driver 
     Please let me know if you can scan now. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Scan issues with HP Officejet Pro 8600 that worked fine!Now, I have a problem----is it Dropbox?

    Never had a problem, but now when I scan, and it goes straight to My Documents,  when I go to open it, it's been replaced by an old picture.  Every one of my darn documents has that old picture and I can 't find any of my documents.  Please help. I do not have it hardwired in.  I have reset the printer and my laptop, but this started a few months ago and I think it has to do with Drop box.  I don't know what else to do.

    Hi @joann2164
    Welcome to the HP Support Forums.  From your post, I understand that you are trying to scan to DropBox using one of the apps found on the front panel of your Officejet Pro 8600 printer.
    For this issue, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
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    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Poor image quality when scanning coins with officejet pro 8600 plus

    I recently upgraded my printer from an HP 2210 to and HP officejet pro 8600 plus. image quality on coin scans is terrible.
    I have tried scanning both with the HP software and with windows 7 fax and scan software
    I have saved images as BMP, JPG, PNG, and TIFF
    I have used resolutions from 300 dpi to 1200 DPI
    All give me similar unacceptable results.
    Images are better when scanned flat on the scanner than when in slabbed holders, and from this I am guessing that the plastic is somehow interfering wiht the scan. Either that, or there is a very shallow depth of field so that even moving the coin a few mm away from the glass moves it out of focus. But even a raw coin placed directly on the glass has significantly worse image quality than the old 2100. 
    The first image is  a coin scanned with the old 2100. The second has been scanned in a similar slab by the  8600

    Hi terry_renee,
    Welcome to the HP Forums! I am happy to help you with this scanning issue! I did a test with an HP Officejet 8600, at 1200 dpi, and no plastic covering. Just the quarter on the glass, and we cropped it to the quarter. This is the result.
    I have a few questions for you:
    What Operating System are you using for scanning? Windows or Mac? What version?
    What scanning software are you using?
    Are you scanning from the computer, or the printer's control panel? 
    Hope to hear back from you, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Re: how do i scan documents with my hp officejet pro 8600. Thank you

    salmonchas3r wrote:
    could someone please tell me how to scan documents with my hp officejet pro 8600?  Thanks.
    salmonchas3r wrote:
    could someone please tell me how to scan documents with my hp officejet pro 8600?  Thanks.

    Hello Jaelyn,
    Welcome to the HP Support forums.  I gather that you would like to learn how to scan using your Officejet Pro 8600 printer.
    You didn’t indicate which operating system you are using so I have included all the How To Scan documents for you. 
    How to Scan: From the Control Panel
    How to Scan: OS X v10.6
    How to Scan: OS X v10.7
    How to Scan: OS X v10.8
    How to Scan: OS X v10.9
    How to Scan: Windows XP
    How to Scan: Windows Vista
    How to Scan: Windows 7
    How to Scan: Windows 8
    How to Scan: Windows RT or Windows 8 on a Tablet
    How to Scan: From a Mobile Device
    Happy Scanning!
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • How do i scan documents with my hp officejet pro 8600

    could someone please tell me how to scan documents with my hp officejet pro 8600?  Thanks.
    This question was solved.
    View Solution.

    I understand you are looking to scan. I would take a look at this document.
    Let me know if this helps.

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