Multi-pass problems

I bought Multi-pass for a couple TV shows (Daily Show & Colbert Report) because I knew I was going to be without satellite for several days. For the first couple days the shows automatically-downloaded ok, but for the last couple of days they haven't downloaded automatically, even though I can see the episodes listed in the ITunes Store. I've tried leaving and entering Itunes and the Itunes store several times, nothing happens... any suggestions?

First, make sure that you're logged into the iTunes Store using the account ID and password under which you purchased the season pass. Then try the "Check for Purchases" command under the iTunes Store menu; you may find the episodes waiting for you there.
If you're sure that it's correct and the missing episodes still aren't appearing, contact the iTunes Store customer support department through the form linked from the bottom of their Season Pass FAQ web page (I recommend that you use the form, not the link in your Purchase History as they advise; that's not proven to be very reliable) and explain the problem to them.
Good luck.
Message was edited by: Dave Sawyer

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'Days of Our Lives' Multi pass not working

I have a multi pass to Days of Our Lives, and it has not downloaded a new episode since March 17th, despite 12 episodes being available for individual purchase since then. I have contacted support and received no reply and based on the recent comments for the show I am not the only person this is happening to.
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Hi,
I have a multi-pass for the Colbert Report. Today, I did not receive an email that the Monday show was ready for downloading. Should I assume that there was a repeat for this day? Is there anyway I can confirm this with Apple? I do not have access to any TV to know what is current or not.
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The time it takes them to post these shows is unacceptably erratic. Sometimes 4-6 hours after it airs, other times nearly 48 hours after it airs. The Daily Show and Colbert Report and both highly topical, so it ***** they wait this long to make them available. I got an e-mail from iTunes Support saying basically that the problem occurs upstream from Apple -- they have to wait for Comedy Central or whoever to pass it along to them. This may be true, but Apple needs to lean harder to make this a worthwhile subscription.

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I recently bought Multi-Passes for the Daily Show and the Colbert Report. They worked as expected for the first two episodes, but today only the Colbert Report downloaded. I received a notification e-mail only for the Colbert Report — however, the same day's Daily Show is available for purchase in iTunes.
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Second, if I purchase the episode separate from the store, might the Multi-Pass later download the same episode and count it against my total?
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First, does this happen often, and will it resolve itself without skipping an episode?
It's been known to happen, and it may resolve itself but I wouldn't suggest you count on it. I'd suggest you contact the iTunes Store customer support department through the form linked from the bottom of their Season Pass FAQ web page (I recommend that you use the form, not the link in your Purchase History as they advise; that's not proven to be very reliable) and explain the problem to them. That way at least they're aware of it.
Second, if I purchase the episode separate from the store, might the Multi-Pass later download the same episode and count it against my total?
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I subscribed to the Colbert Report Multi-pass last week and got the first show at that time. Now how do I get the next available show? iTunes says it should just download automatically but the 5/8 show is now available but is not downloading for me. thanks.

Look under the iTunes Advanced menu for the "Check for purchases" command and run that. You may find the next video there to be downloaded. If not, contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them.
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I purchased the multi-pass for The Daily Show. I was able to download the 3/20/06 episode fine (there was a problem with the file, but the download went fine). However, the 3/21/06 episode has been on iTunes for over 12 hours now, but everytime I check for purchases I get a message saying "All purchased music has been downloaded for this account." Does anyone know if this is related to the problems with episode 3/20/06, or possibly due to some other known problem?

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http://discussions.apple.com/thread.jspa?threadID=412437&tstart=0
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Okay here's what you have to do: Go to the Music
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HT5731 how do i UNSUBSCRIBE to a multi pass tv show

how do i UNSUBSCRIBE to a multi pass tv show

Hello michelle1769,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: How do I turn auto-renew On/Off for my Multi-Pass?
http://support.apple.com/kb/HT1816
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