Multi-site Webdialer/Click to Call not working

Hello pros
I have a CUCM 7.1 deployment  with 50+ sites.  I got Click 2 Call and Webdialer to work on the central site, but trying to start a call from a phone that is not on the main site does not work. I guess is related with some filtering access/list on the path... Before checking routers and switches access lists like crazy, I would like to know which ports CUCM uses to control the IP phone and which ports would use the phone to answer to those requests. ¿Can anyone give me a hand with this? I haven`t found it on the documentation.
Thanks in advance

Hello Inder,
Thanks for your input. However Im not sure if 8443 is all I need, communciation between Click2Call and CUCM seems to be fine. I´ll explain what I got.
PC in central site, phone in central site WORKS
PC in remote site, phone in remoet site FAIL
PC through VPN (bypassing WAN restrictions), phone in remote site FAIL
PC through VPN (bypassing WAN restrictions), phone in central site WORKS
PC through VPN (bypassing WAN restrictions), IPC in same PC WORKS
So the problem seems to be between CUCM and Phones in remote sites...
Please share your  thoughts
Thanks again, pros

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