Multi Step of upgrade firefox

Hi, I set up my own update server, and it is working fine with me, during testing the update process I tried the following scenario:
I installed Firefox 10.0.12 on my machine, and put the appropriate "update.xml" file on the server to upgrade it to version 12, and it has been done successfully. Then I put "update.xml" file to upgrade to version 20.0, but it does not work (stuck on Checking for Update).
In other hand, I tried the following:
From Firefox 3.6 to Firefox 12.0 to Firefox 20.0, and it is work successfully.
what is the different between two scenarios? is there a limitation when updating multiple times in the same ESR?

You can't switch the update channel.<br />
So if you want to update an ESR version (10.0.12) then you need to update to another ESR version (17.0.5).<br />
That should work.<br />
Switching the update channel can only be done by installing a full version.
Firefox 17.0.x ESR:
*http://www.mozilla.org/en-US/firefox/organizations/all.html

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Whenever your upgrading firefox browser, it updates only the browser it never remove your settings and bookmark. If you like the clean reinstall follow the below steps
Note: clean reinstall removes everything from your system
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
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We make changes and improvements in each and every version. Your issue may be resolved with a simple update.
You can also try clearing cache and cookies:
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
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[[Image:Safe Mode Fx 15 - Win]]
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Question
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Hope this helps.

Multi Step of upgrade firefox

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