Multi-Touch disappears randomly on Win 7 64-bit

Hey all,
I've got an Early 2008/Penryn MBP with a clean install of Windows 7 Enterprise 64bit. Bootcamp is installed from retail SL disk, updated through Apple Software Update to version 3.3.
In the Bootcamp Control Panel I have "Tap to Click" unchecked and two finger secondary click checked.
While using the laptop I notice that my two finger scroll and two finger secondary click all of a sudden just disappear. I can't pin down when it happens, it just happens on its own.
I've tried re-installing bootcamp, reinstalling just the Apple Multitouch driver package from my SL disk, and uninstalling and reinstalling the drivers through Device Manager.
I would try the Trackpad++ driver seen in these forums, but it doesn't support my pre-unibody Mac.
Any advice would be greatly appreciated!

This seems to happen to me on my Mid 2010 Macbook pro when it goes to sleep or hibernates. I've tried restarting bootcamp's exe and other services but reboot is what fixes it. I think I'll try disabling hibernate and sleep (after this reboot temporarily fixes it) to see if that's the problem.

Similar Messages

Multi-touch development contest to win 30" LCD Multi-touch screen

Hello Adobe Users,
In an effort to raise awareness of multi-touch interaction, and to encourage the development of new multi-touch software,
Demand Evolution, a new open-source driven multi-touch hardware company, is announcing its first multi-touch application
contest. Developers, teams, friends, and companies can enter the competition by submitting an original multi-touch
application. Contestants will have 3 months to submit their final application, and the applications will be judged by a
panel of Demand Evolution judges. Applications will be judged on their originality, usefulness, usability, and style.
The winner will receive the grand prize of a Demand Evolution Gecko (http://demandevolution.com/gecko), our top of the
line, high resolution 30” LCD multi-touch display.
Important information
* Last day to submit your multi-touch application: Nov 27, 2009 (11:59 pm PST)
* Who can enter? Everyone!
* What kind of app? Anything useful (or at least fun for more than 15 mins).
All of the applications submitted will be made available for public download on the Demand Evolution site, and we will
try to help promote the top developers and their software as best we can.
What you will need to submit
* Application info (name, description, author(s))
* The application binary to be judged and made available on the site.
* A YouTube demo video we can embed on our site
Details
To learn more about developing multi-touch applications you can learn more about it and find links to multi-touch
programming libraries on our software page.
Please check back at http://www.demandevolution.com for updates as the competition progresses.
Good Luck,
Demand Evolution
any questions or suggestions can be sent [email protected]

Hi Patje.
From the OS perspective, while we are not prioritizing multi-touch capability across multiple monitors, there are some scenarios that should work just fine right now:
One multi-touch monitor and one regular monitorconfigured together.
Two multi-touch monitors (but not with simultaneous input)
Unfortunately, at this time you would need to use your mouse to drag from one monitor across to another. If you had two multi-touch monitors you could drag an object so that it straddles both monitors and then pick it up again on the other monitor. Unfortunately, there's just no way to bridge that physical space between the monitors in a fluid fashion at this time.
Thanks so much for the question. It's interesting to think about this.
Sincerely,
Eliot - MSFT

When do we get 32 Bit Multi touch Drivers? (Windows 7)

Computer: HP TX2z
Operating system: Windows 7 Home
I am a little frustrated that over six weeks after the release of the 64 Bit drivers for our multi touch screens there is still nothing available for us 32 bit users. All I see is comments that they will be released "soon".
I was using the RC of Windows 7 and the Beta N-trig drivers and they worked perfectly together. It was a really fantastic machine to use - with smooth scrolling within web pages and zooming. On the weekend I bought and upgraded to Windows 7 Home and I have been left with a very bitter taste in my mouth. There are no longer any N-trig drivers to support windows 7 - not even beta.
I am currently running the Vista drivers in compatability mode. These drivers do not work with most programs - meaning that while I can pinch to zoom in photos, I can scroll in IE8.
When should we expect drivers?

I used a moblitymodder to fix this problem and installed the 10.6 ATI catalist. That fix it. plus I got alot better graphics and performance for my games.

HT3986 Apple multi touch trackpad problems on Windows 7 64 bit bootcamp

After installing Windows 7 on Mac Pro (2011) double tap gesture on Apple mult touch tackpad does not work . Any ideas ?

Yes I did that but although the trackpad worked it did not respond to the tap rather than left clicking - After posting the query I discovered, following a search of how to switch operating systems, that 'Control Panel/Bootcamp' revealed adjustments that can be made to the trackpad & it now works - Thanks for you help anyway.

Multi-Touch Trackpad in Windows 7 Pro x64

Macbook Pro Unibody
OSX 10.5.8 (Leopard)
Windows 7 Professional 64-bit
Bootcamp 2.1
Trackpad Update 1.1
Just upgraded my Boot Camp partition from Win XP x32 to Win 7 x64. Or rather, I did a clean install, not an upgrade. I'm running all of the above listed stuff. Muti-Touch isn't working on the tack pad, so I don't have RMB functionality and I'm really missing two finger scrolling.
Also, looking in the Boot Camp Control Panel, I don't appear to have any trackpad options, even after installing the trackpad update. I just tried installing it again, and I get a message saying that it won't update my drivers for the tackpad because what I'm trying to install isn't better than what I already have. That's all well and good, but the pad still isn't working with multi-touch.
Any helpful suggestions are appreciated. Thanks in advance.

I didn't do anything proactive to get it to work, just the things I mentioned above. Installed Boot Camp 2.1, installed the Trackpad 1.1 update, uninstalled Boot Camp 2.1, Installed Boot Camp 3.0. Side scrolling just started working.
The only thing that's a tad finicky is multi-touch RMB. It works, more or less, but, for example, if I RMB on a bookmark in Firefox to access it's properties (let's say I want to rename it), I have to hold my two fingers down in the click position as as I move the cursor into the conext menu. Otherwise it will launch the bookmarked page. So you can't just two-finger-click on something to evoke a context menu, let go, then use one finger to navigate to the option you want, which is how I would expect it to work.
Message was edited by: dustinbrown

Please FIX, Apple : Macbook Multi-Touch BSOD and Audio Problem in Vista

Readers: The below message is sent to www.apple.com/feedback and to mac-related sites. If you encounter the same problem as I did, please reply and acknowledge the problems highlighted in this thread.
Dear Apple,
First of all, I would like to compliment you on delivering the excellent new MacBook Aluminum series. As someone converted from the PC camp (no less by your expensive and convincing "PC vs Mac" marketing campaigns) , I was delighted how great life is on the Macbook and Mac OS.
However, life on Vista/XP is another story altogether. While I love to do EVERYTHING on Mac, you have to admit there are a lot of times I have no choice but to do my computing on Windows (eg. gaming and many sites still support only IE). Below are the Vista "show-stoppers" i encountered while using Bootcamp/Vista.
Note, I do understand where Apple's priority is in terms of OS support, but the very fact is that you spent so much money converting PC users to Mac (mainstream advertisement and such) so I think you are obliged to meet the expectations you set. Also, many users like me are paying a premium over similarly-spec Windows notebook. So I think it's only right that as customers, we request that you fix these "show-stoppers" which make Macbook unusable under Vista ( which contradicts your advertisement marketing claims...else sooner or later, someone else will be frustrated enough by the issue to raise a class action lawsuit. Won't be me though cause that's too troublesome but it probably will convince me not to do make my desktop switch to iMac ).
1) Multi-Touch BSOD under Vista
I've consolidated some forum complaints below to illustrate how widespread this problem is. Frequently, the dreaded BSOD pops in out-of-the blue while I am not doing anything particularly complex on Vista. The same message always appear that the problem is caused by "applemtp.sys". This is with latest MTP drivers and even disabling the "Apple Multi-Touchpad Mouse" under Device Drivers. I am at a loss what to do here cause it seems that the only way out is not to use the touchpad in Windows !
http://discussions.apple.com/thread.jspa?messageID=8910026&#8910026
http://discussions.apple.com/thread.jspa?messageID=8826460&#8826460
http://discussions.apple.com/thread.jspa?messageID=9273598&#9273598
2) Audio Crackling/Disappear
Again, I've consolidated some threads below.
Many users hear cracking noises under Vista, when playing MP3, streaming internet audio and gaming. My experience in gaming is that 80% of the time, the audio will be killed halfway in the game. I've got many titles(WoW, Battlefield 2, Last Remnant, COD 4..etc) so the problem is not confined to one title/publisher. Online research speculation believes that this is DPC-related issues due to Broadcom driver but I think the other part is also due to Keyboard Manager in Bootcamp. Even the audio driver itself may be an issue.
http://discussions.apple.com/thread.jspa?messageID=9086447&#9086447
http://discussions.apple.com/thread.jspa?messageID=9071165&#9071165
http://forums.macrumors.com/showthread.php?t=614302
http://forums.macrumors.com/showthread.php?t=629209
http://www.rme-audio.de/forum/viewto...d=11699#p11699
http://www.gearslutz.com/board/1961838-post3.html
http://www.thesycon.de/deu/latency_check.shtml
Thank you for your kind assistance in looking into this matter. Appreciate your acknowledge and response.
Regards,
Redlee64
MacBook 13" (Late 2008, 4GB Ram, Vista 32-bit)

+1 very angry plink in the bucket

W510 Multi Touch Display Driver NOT installing properly on a fresh Windows 7 Professional Image.

Hello everyone, this is my first post here and I will make it as short as possible. First, thanks in advance for taking the time to read this and helping me out in any way possible.
I have a fairly new W510 machine with a crucial 256GB SSD in it. My SSD crapped out (luckily I had a back up) crucial sent me a new one and I just imaged the new drive a couple of days ago with my backup (The backup is made from the original Lenovo install). However during the imaging some Windows components were damaged for some reason (perhaps due to the previous drive crapping out). The only fix was to go ahead and use the retail windows 7 Pro DVD to "repair" the windows installation by clicking the "upgrade" button after inserting the disk. --As Microsoft suggested this to fix an existing win 7 installation. After I did that EVERYTHING worked flawlessly! I was really happy with the machine, it booted in 30 seconds and what not. However, the multi touch driver for my W510 screen will not stick ... no matter how many times I install it, as soon as I "log out" of the machine, the driver rolls back to a normal pointing device and multi touch is disabled and my on-screen keyboard vanishes. It is the weirdest thing I've ever seen. Here is exactly what I'm doing.
1 - Log into my Admin user account
2 - Install this: http://support.lenovo.com/en_US/detail.page?LegacyDocID=MIGR-74908
3 - Multi Touch works great!
4 - Logoff or Lock machine or put it to sleep.
5 - Log back in my admin user account
6 - Touch screen works but all multi touch features are now disabled (As in no pan/scroll no pinch to zoom no nothing) the touch screen simply works as a simple mouse (point and click).
7 - Install the driver again (mentioned in step 2) --Again everything works great.
8 - Repeated 3 to 7 ... Forever …
I tried completely removing the driver and re-installing it from scratch, I tried getting the raw ISD-V4 (W510's screen driver) directly from Wacom (works too) but again the minute I Logoff or lock that machine, the driver just rolls back or goes back to a normal pointing device. It is really weird that this is happening. The touch screen always worked well and I never had any problems with it. Also in device manager nothing has changed, it seems that everything is in good shape there.
My W510 specs:
- Intel Core i7 Extreme X920
- 16.0 GB DDR3 RAM (G-Skill)
- 256 GB Crucial M4 SSD
- No GOBI 2000 Card.
- Intel WiMax Installed and Enabled.
- CD-ROM Drive in UltraBay
- Cam / Fingerprint Reader / Color Sensor / Smartcard Reader / Expansion all installed
- Windows 7 Professional SP1
It seems that Windows is somehow defaulting to a different "driver" that is over-riding the multi-touch driver I download and install when I log off. Do I need to install the driver outside my user account? Or is there a method to erase the default drivers or something? I am trying to avoid re-imaging this machine from scratch using the provided Lenovo Windows Partition. I just have too much development software on it, some of which will take me forever to re-install and re-configure.
Any help is appreciated.
Thanks!
Al.
Solved!
Go to Solution.

Hi
Please update the monitor driver
http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS015012
Hope This Helps
Cheers!!!

Warning message about a multi-touch device

It's just two weeks old. Whenever I boot up, there's a warning in the Event Viewer as follows:
"A multi-touch device reported inconsistent contact information."
The Event ID is 264.
Does this mean that the screen is defective? I've googled but can't find any solution. If the problem is not solved can I claim for a replacement under warranty?
Any help would be appreciated.

Hello @fantin,
I understand you are getting an error related to your touchscreen on your computer that you have only had for 2 weeks. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html. As this is a new unit you want to ensure that not only is it working correctly, but that any issues are properly documented and dealt with properly and immediately.
I would like to thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

X201 multi touch driver for windows 8 x64?

Hi
I'm using X201 (3093-96G) and I'm testing Windows 8 Release Preview.
The most is working fine.
But two things are not working:
- multi touch
- finger print reader
Have anybody better experiences?
Are there driver for windows 8 already?
thank you for any help
Steffen
Solved!
Go to Solution.

FIXED IT !
I downloaded (from my backup, driver version 3.1.1.3, driver date 12.01.2011, but I did Win7 fresh re-install and fresh drivers in October 2012) the old win7 driver installation files ( that I used before win 8 upgrade) to C:\DRIVERS\WIN\MTouch, went to Device Manager and selected "unknown device", which I knew was the Wacom Tablet, because all other drivers are just fine and working.
then select - right cklick - update driver software... - browse my computer for updated driver software - and browsed manually to the directory C:\DRIVERS\WIN\MTouch, check Include subfolders and click NEXT !
A warning appeared that the driver is the correct one, but hw device can not be found, after restart multitouch is working !!!
In dev manager there was exclamation mark on wacom tablet but it WORKed and the pen as well !!
Now I tried the "newer" tablet driver from Lenovo (todays download), but Windows 8 REFUSED IT !!! sayin that it estimated that I already have the best driver for my device !!
Now I was able to procced the full install by running setup.exe from used driver install directory and I must restart windows now, lets hope it still works after reboot

Win-64 bit and premier Cs3

We have just upgrated our OS to Win-64 bit, though we do not want to upgrade the Cs3 to Cs4 , yet. Is there any way to work efficiently with Cs3 and Win 64?
thank you

Hi Dan,
Glad that XP-64 is working for you. Yes, there were many problems reported. Unfortunately, a lot of those posts are probably history, since the forum change over. You are probably correct that many of the problems stemmed from something else entirely, but quite a few uninstalled XP-64 and went back to XP-Pro and their problems were cured. Obviously, other issues could well have been fixed with a major OS overhaul. I would expect that some were fixed, not by the OS change, but the process of making that change. Same for some, who went to Vista, primarily 32-bit - problems disappeared (with what was it, the 3.0.2 update?). Again, what cured the problems? Could be the OS, or the process of changing the OS. We'll never know.
There is also the possibility that many did not list enough details for any of us to draw conclusions. You are one of the few folk, who are reporting success. Many of those, for whom it worked add a big "But!" with things like all is OK, but I cannot Capture, edit, Export, etc. Why? We'll now likely never know. I'm just going from the number of posts on XP-64 and Adobe, though they are likely history now.
We're seeing similar posts regarding Win7 RC and many Adobe programs. Some have had all sorts of problems, but many have loved the OS and the Adobe programs. I think that this shows that issues can go far more deeply, than just the OS version. Throw in some hardware incompatibility, or some driver issues, and who knows?
Thanks for the comments,
Hunt

Does the multi-touch screen make T400s 1/2 lb heavier?

The information on Lenovo's T400s webpage for both models (with and without the multi-touch screen) has no word on the extra weight of the multi-touch screen. It only says "at just 3.91 lbs ..."
However, PC Magazine http://www.pcmag.com/article2/0,2817,2352820,00.asp says the multi-touch screen makes T400s 1/2 lb heavier. Is this true?

Warrenau01, welcome to the forum.
I suggest that you start a thread on the Enterprise Business Community Forums. This will get you better coverage for your problem.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
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Activating Multi-Touch on Older MB Pro

I have an older Macbook Pro with 2 Ghz Intel Core Duo. I read that in SL I will have the extra multi touch capabilities. How do I get these to work?
the MBP i have now allows for the two finger scroll, so wouldn't that qualify it for the new additions?

That’s a shame, was hoping it would work. Mine is a 2007 17inch MBP 2.33ghz intel core 2 duo. Was described as being multi touchpad and looks like the same. 2 fingers works well.
If it doesn’t work, may be Apple should have been a bit more careful with wording that it would work on older mac books
Cheers
Andrew

Tx2 1025 - Multi touch compatible??

Hi... and sorry by my english
I need to know that my tx2 1025 with windows 7 is compatible with multi touch or only with the entries with two fingers...
Someone have the answer?
And one observation:
The MVP and the Web cam softwares (version 3.0) doesn't work at the first instalation... The instalation finished succefuly but the programs doesn't open. trying to repair, I created shortcuts, and on the destiny, I wrot : "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\HPMediaSmartWebcam.exe" /MS
So, it`s works for me... the programs can be loaded perfectly... But I don't know why it happens... xD

Yea, I am having the same problem. I have the N-Trig 2.184 drivers, and I am trying to get it to use more than two fingers, but it does not let me. I contacted an HP representative and they just said, this driver does not support more than two fingers, while N-Trig's release notes for this driver says that in Win 7 build 7600, which I have, I am not limited to the number of touches. Any idea why? I don't have the same computer as the other person but I have the tx2-1300 but I doubt the screens are any different. I just bought this a few days back.

Multi-touch screen not recognized

I have a brand new W510 configured with Windows Ultimate x64.
Within a few hours of running the machine, the touch screen stopped responding. A reboot fixed that. This happened several more times, and then rebooting stopped working.
Disabling then re-enabling the USB devices was the next step, and that worked for a while (in computer management/device manager/Universal Serial Bus controllers, right-click and select "disable" then right-click and select "enable"). That stopped working last night. I upped the response to uninstalling ALL of the usb devices under the "Universal Serial Bus controllers", rebooting, and letting Windows 7 x64 re-install them on boot. Worked a few times, and now that isn't working.
I'm starting to think that there is a loose connection internally between the multi-touch device controller for the screen and the USB connector, but all of the other device drivers for the W510/Windows 7 x64 combination seem buggy enough that I can't rule out a really buggy driver.
The problem device seems to be listed as an "unknown device" enumerated under the "Universal Serial Bus Controllers" entry in device manager. Here is a dump of some of the data about that device:
{36fc9e60-c465-11cf-8056-444553540000}
{36fc9e60-c465-11cf-8056-444553540000}\0009
Port_#0008.Hub_#0004
\Device\USBPDO-7
{9d7debbc-c85d-11d1-9eb4-006008c3a19a} (bus type guid)
00000008 - address
PCIROOT(0)#PCI(1D00)#USBROOT(0)#USB(1)#USB(8) - location paths
USB\VID_0000&PID_0000\6&94BCF13&0&8 - device instance path
USB\VID_8087&PID_0020\5&43cf376&0&1 - parent
USB\VID_17EF&PID_1003\6&94bcf13&0&5 - siblings
usb.inf:Generic.Section.NTamd64:BADDEVICE.Dev:6.1.7600.20589:usb\unknown - driver node strong name
{36fc9e60-c465-11cf-8056-444553540000}{36fc9e60-c465-11cf-8056-444553540000}\0009Port_#0008.Hub_#0004\Device\USBPDO-7{9d7debbc-c85d-11d1-9eb4-006008c3a19a} (bus type guid)00000008 - addressPCIROOT(0)#PCI(1D00)#USBROOT(0)#USB(1)#USB(8) - location pathsUSB\VID_0000&PID_0000\6&94BCF13&0&8 - device instance pathUSB\VID_8087&PID_0020\5&43cf376&0&1 - parentUSB\VID_17EF&PID_1003\6&94bcf13&0&5 - siblingsusb.inf:Generic.Section.NTamd64:BADDEVICE.Dev:6.1.7600.20589:usb\unknown - driver node strong name
Early on I had a problem earlier with the NEC USB 3.0 Host Controller driver, but the Windows 7 troubleshooter fixed that. Looking at its log, it looks like it also temporarily fixed the problem with the touch screen USB connection, and that was before I took the steps I outlined above. Here is the output from that:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 has a driver problem Fixed
There is a problem with the driver for Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. The driver needs to be reinstalled.
Device information
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
ID: PCI\VEN_8086&DEV_3B34&SUBSYS_216317AA&REV_06\3&E89B380&0&E8
Error code: 10
Reinstall device driver Completed
There is a problem with the driver for Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Reinstalling the driver might fix this problem.
Has anybody else had this problem? I really don't want to have paid a lot extra for a touch-screen that doesn't have drivers capable of making it work reliably.
Signature goes here.

I would have loved to try the Fn + F6 test, but the machine stopped getting past POST, so I can't even get to the BIOS. The machine just gives the feel that the bios and a lot of the drivers were pushed to production too early, and still behave a bit like beta-phase software. My plan is to return the W510 (which I really liked for the few moments it was working) and wait probably six months, then order it again. By then I hope they will have the drivers and bios issues corrected. There may also be hardware issues (they had trouble with long ship dates, so I wouldn't be surprised if some of the hardware was also not ready for mass production). Either way, six months is plenty of time for Lenovo to get it all together.
You would think that this experience would sour me on Lenovo, but (absent some surprise in the refund process), I have to say that Lenovo handled this very well. They apologized, acknowledged that in my position they might well feel the same way, took responsibility for the problem (including paying for return shipping and arranging UPS pickup) and promised a full refund. They treated me like they view customers as assets, not annoyances. Despite my bad experience with the hardware, my experience with the company was sufficiently positive that overall, my chances of order from them again are higher now than they were before this incident.
So bad copy of the hardware, or possibly unstable drivers and bios, plus good customer service and taking responsibility for their mistake = increased customer loyalty. I'm glad Lenovo understands the formula. Now I just hope my aging T61 holds out long enough for me to order a W510 *after* they work the bugs out.
Signature goes here.

Multi-touch display is not functioning as normal

multi-touch display is not functioning as normal on the right half of the screen....

Hi James,
Thx for the quick reply...
I have already tried most of these troubleshooting steps but no go....
Also, when you tap or use only the right half of the screen, the touch display is inconsistent and makes a wierd sound [ like a hollow tub or something ] and it's not a cosmetic issue...
----Apple store / Authorized Service Center is still working on this ongoing issue with no results and still not confirming for the iphone replacement...Thnx..

Multi-Touch disappears randomly on Win 7 64-bit

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