Multimedia messaging problems

Whenever i press the download button within multimedia messages i recieve.....it says downloading but then nothing happens. There is no notification in the status bar or anything until a few minutes later in the status bar it says generic network problems. Whats up with that?

Hi LinyantiDinc2,
I understand the importance of being able to save pictures that are sent to you in a message. I'm sure it's frustrating that your device is not performing this function. Are you able to send pictures successfully? Please attempt to send a picture to your own mobile number, as this will test both your incoming and outgoing capabilities.
I have researched my references on this device and I am not showing this as a known issue. Please understand that I am not doubting you. I would like to provide you with some troubleshooting steps.
Please perform a soft reset of the device. Note: you will not lose any data on your device. Below I have provided these steps.
-Remove the battery from the phone while it is powered on
-Wait 60 seconds
-Re-attach the battery and power the phone on
-Have a picture sent to you and attempt to save
Please let us know the results, as we want to make sure that your picture messaging service is functional.
Thank you!

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My droid turbo has stopped receiving and sending picture messages. It worked. And then randomly stopped. It says "sending" for hours or even took 3 days one time to actually send.
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How do I make it so my phone can send Multimedia messages again? Samsung Intensity II

I'm not sure if this is even where I am supposed to post this, I've been having a few difficulties navigating around the site as it is, so my apologies if it is in the incorrect section or anything.
I have a Samsung Intensity II, and up until today it was perfectly fine. but now it wont send Multimedia messages anymore, I think I may have accidentally changed a setting on it some how. So far I haven't seen any other problems with it.
Every time I try to send a Multimedia message of any kind, to anyone, it will sort of freeze on the percentage sent bar, for about 5 or so minutes, and then it will continue through all the way to 100% pausing like that, and then say "send failed would you like to try again?"
I can receive Multimedia messages, and text messages, I can send text messages, but not multimedia messages. It fails every time.
I have turned my phone off and back on, I have removed the battery and put it back in, nothing has changed. actually about the only thing I've seen change since the first time it wouldn't send, is that it pauses on 29% instead of 19%.
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Hi okikust,
I use picture messages all of the time! I understand why you would want this corrected as soon as possible. I would like to look at your account, in order to determine the root cause of the issue and fix it! Please send me a DM with your name, mobile number, and contact number. I will be happy to review this personally. Thanks!
Christina B
VZW Support
Follow us on Twitter @VZWSupport

Multimedia Messaging

I use a Samsung Brightside and I have this problem for a while already. When I receive a multimedia message and try to download it, I get "message receipt failed". Sometimes I receive the messages with no problem, and I don't have any problems sending multimedia messages at all, I just have a problem receiving them. Most of the time the message receipt would fail which has been making me frustrated. I have looked online for any solutions and had no luck at all. It was recommended for me to switch over to using a smartphone, but I don't want to because I use an iPod touch that almost does everything that an iPhone does and it saves me a bunch of money. I tried to restore my phone and reset everything and still the issue is still occurring.

I am paying all this money for 'unlimited data,' and yet my data is being limited.
SMS & MMS are not part of data access over a cellular network and cost money if one goes over their messaging allowance where email does not. The data exchange involved with sending and receiving email is included with unlimited data which costs all of $20/mo and includes 200 SMS which is the most reasonable by far unlimited data plan made available by any provider in the U.S. for any phone in the smart phone category. There is a 300KB or less message size limit with no such small message size limit with the exchange of email. All other phones need to catch up with this capability.
It undermines and insults every Iphone/Apple customer who are the ones to thank for promulgating the company's success.
For you and some others but not for me and definitely not for ALL iPhone owners which you don't and can't begin to speak for nor can anyone else. I rarely if ever used MMS with any previous cell phone - primarily because I wasn't interested in seeing a mediocre quality photo at best captured by a cell phone and viewed on a tiny little screen which wasn't the best either.

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Check if your local ISP supports MMS messaging(send/received, or received only whatever) to other ISP(abroad) or local only, & if the local ISP have an agreement with the ISP's in UK regarding MMS.
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This happens if the users MSISDN is not provisioned in MMSC. Contact your carrier to solve the issue. It's not BlackBerry related problem.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

I have the Droid Razr Maxx HD and I cannot send multimedia messages while connected to WiFi.

I have a mobile data "signal," but need to disconnect from WiFi whenever I want to send a multimedia message, including a group message. I can receive multimedia messages while connected to WiFi, sending them is the only issue. Is this a common issue? And is there a fix for it?
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Don't believe someone who tells you that you have to turn off WiFi - I FINALLY got someone who knew what they were doing at VZW - and she had me do the following - and VOILA - it worked! This is a known issue and level 2 support has access to many similar cases
Call VZW Tech support and tell them you want them to do the following:
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3. They "Sync network with billing"
4. You turn your phone back on
This solved my problem......

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Hello Mcsomething,
I understand your frustration with using the multimedia messaging services on your phone. I would feel the same way. I am more than happy to assist you with this concern and provide a resolution. I have sent you a private message, and once I receive a reply, I will be able to reach out to you personally for troubleshooting.
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Yes :-).
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I just upgraded to the iPhone 5 today and I'm having trouble with group messaging. Here's an example. I regularly group message with three friends of mine. Two of them have iPhones and the third does not. There was never any trouble when I was still using my iPhone 4. Upon upgrading phones today, I was no longer able to send or receive messages in that group. If I tried sending a message it would error as unsent, and when I received messages they would come in from that specific person, not in the group thread. I started a new group, and only messaged my friends with iPhones and it worked flawlessly. So it has something to do with the new iPhone 5 communicating with a non-iPhone user.
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That is very likely, Kay-pea!
I know you want to be able to view the messages on your Droid Pro. You should have someone try to send a picture in email form to see if it can be read that way, but normally it is a compatability issue.
Tamara H.
Follow us on Twitter @VZWSupport

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Follow us on Twitter @VZWSupport

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For the past couple of week, my droid razr maxx has started not to allow me to respond or send anything that is considered a multimedia message. At all. This is extremely frustrating. I'm a college student and often use this as a way to contact my parents, friends, and classmates. My phone is up to date and I have both Wifi and my data plan turned on. I can receive multimedia messages just fine; however, I cannot send or reply to them.
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I know it's very important to have an operable device to communicate rcripps. Let's get to the bottom of this! Are you connected to the wifi connection while the wifi setting is on? When you attempt to respond or send do you notice the signal indicator connecting to 3G/4G for a few moments? Are you able to send/respond with wifi off and connected to the Verizon Wireless network? Try powering the device off and removing/inserting the sim here http://vz.to/19QSEGL test and share. Thank you.
TominqueBo_VZW
Please follow us on Twitter @VZWSupport

Sending multimedia messages

I can not seem to send or recieve any multimedia messages on my 6500 slide,I'm not sure if i have the settings right

Sounds like an Orange problem, so I'd speak to them.
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Orange Handsets : Nokia 51 > NK702 (6130) > 6210 > 6310i (silver)> 7210i > 6230 > 6230i (silver) > N80 (silver) > N95-1
T-Mobile: N96

Multimedia messaging problems

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