Multimedia not working in Reader 11

I created PDF files with Acrobat Pro 9 which include both movies and Flash animations (which are opened through buttons using the "Multimedia Operation" in Acrobat 9).
Those integrated animations and movies work perfectly if I open the PDF files with Reader 9 or 10 but NOT in Reader 11.
I want to know why as customers who upgrade to Reader 11 are getting angry.
Thanks in advance to anyone who can help.

In the Acrobat XI Family, users need to install the external Flash Player extension before audio/video or SWF content will play. If the user doesn't have it installed, they will be shown a document message bar prompting them to download it. Your version of Acrobat is immaterial - there's been no change in the implementation of Rich Media annotations in the ISO PDF standard between version 9 and 11, so if you upgraded to Acrobat XI Pro the files you created would be the same.
Without an explanation of what "not working" means, there's nothing more to suggest.

Similar Messages

ExportAsFDF javascript method is not working with Reader 10.1.1

Hi,
I have pdf document in which I have applied all Extendend Reader Rights. And now when I am trying to exports alll annotation in fdf with Reader 10.1.1 then it is faling to export. However it is working fine with Reader 10.0.0. Looks like this is broken in later version of 10.0.0.
Please let me know if any alternative solution is there to export all annotation in fdf file thru code.
Regards,
Arvind

I would open a formal support ticket with our developer support folks.
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Sun, 27 Nov 2011 22:48:35 -0800
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: exportAsFDF javascript method is not working with Reader 10.1.1
exportAsFDF javascript method is not working with Reader 10.1.1
created by arvindg007<http://forums.adobe.com/people/arvindg007> in Acrobat SDK - View the full discussion<http://forums.adobe.com/message/4049525#4049525

Numeric key pad is not working, card reader is not working

Numeric key pad is not working, card reader is not working,

Did you (or someone else) physically open the laptop case?
If you did, then some cables might have gone loose inside.
If you didn't, for the card reader, check if appropriate device drivers are installed in windows device manager.
for the numeric keypad, first tap once on the NUM LOCK key and check.
If this doesn't solve the problem, boot to "Safe mode", and check.

Scandisk Extreme Pro class 10 Cd card does not work in reader

My SD card will not work in reader after I took pictures with my 60D and tried to transfer to MacBook Pro. I tiook the card to best buy and it worked in all IMacs and MacBook Air but none of the Macbook Pros. I read a couple of blogs and they said its the i7 processors that are having the problem. i don't know what the processors were at the store but I do know they weren't working. Does anyone know of a fix for this?
MacBook Pro
MacBookPro8,1
Intel Core i7
2.7 GHz
8 GB

solo22 wrote:
My SD card will not work in reader after I took pictures with my 60D and tried to transfer to MacBook Pro. I tiook the card to best buy and it worked in all IMacs and MacBook Air but none of the Macbook Pros. I read a couple of blogs and they said its the i7 processors that are having the problem. i don't know what the processors were at the store but I do know they weren't working. Does anyone know of a fix for this?
MacBook Pro
MacBookPro8,1
Intel Core i7
2.7 GHz
8 GB
I am unable to read the class 10 cards in my i5 quad core 15" MBP, as well. There are reported fixes, including resetting the System Management Controller (SMC) (see the details by following this link => http://support.apple.com/kb/HT3964)... but so far, nothing I have found/tried will work with the class 10 cards, regardless of the SD card's storage capacity.
EDIT TO ADD: My cards are Sandisk Extreme class 10, 16GB SDHC cards. I don't have the Extreme Pro version of the card. My personal experience leads me to believe the issue is related to the SPEED of the card and NOT THE SIZE.

LC digital signature does not work in Reader

I have added a signature field in a LC form with expectations that it would work in Reader.
I can see the field but it does not work in Reader. I have opened the form in Acrobat and the signature field works.
Any ideas on resolving this?

Wasil,
Thank you for the reply.
As I do not have LC Server I used Acrobat Pro to save as reader extended which solved the issue.
Regards,
James A Hiltz CET
Quality Assurance Supervisor
Terracon Geotechnique Ltd.
Quality Quote:
“Quality begins with the intent, which is fixed by management.” — Edwards Deming

Links not working in Reader 10 on Android...

When opening a .pdf document in reader 10 on my Android tablet, the links to other pages in the document do not work.
Yet when I open a different .pdf document, the links DO work.
HELP!

[topic moved to Adobe Reader for Android forum]

Formulas not working in Reader

I have a simple formula that I've created in Acrobat that adds a user's input in 3 cells and displays the result in yet a 4th cell. The formula is not working once I open the pdf in Reader. I've used "Extend Features in Adobe Reader" but that doesn't seem to make the formulas function in Reader. Any suggestions?

Is JavaScript and/or automatic calculations enabled for Reader? If so, can you post the document online somewhere (e.g., Acrobat.com) so we can check it out? If not, I'd be interested in looking at it if you're free to send it by email. My address is in my profile.

Calculations not working in Reader Enabled PDF Form

I created a basic Excel spreadsheet and imported it into Acrobat 11 to make a fillable form. Acrobat inserted most of the fields but I had to add some to complete the form. I went into the properties of the fields and set up the calculations using the standard Acrobat calculations. I want the product of field1, field2. When I preview the form, the calculations work. I then close the form for editing and save as reader extended PDF with more tools. When I open the pdf in reader the calculations do not work. I then researched many possibilities on the forums and even called adobe twice with no resolution. I was able to import a blank excel spreadsheet, then created three new fields with calculations and they worked in reader when I saved the form as a reader extended pdf with more tools. So my question is where does my problem originate? Is the problem with the excel spreadsheet or excel formatting ( Excel 2013)? Is the problem with Acrobat 11? When I asked the support tech at Adobe he said that he hasn't heard of this problem before. I have spent hours and hours on this, I have created new forms from scratch and even on different versions of word and acrobat. I figured these calculations should work, am I wrong? ( I have also tried using every calculation option including JavaScript). Thanks in advance for any help.

It's hard to say without seeing a sample. If you can post one somewhere, I'd be happy to test it out. If you can't post somewhere, you can email me at: acroscript at gmail dot com

Preview PDF while loading not working in Reader 10

Hi,
a cool feature of Adobe Reader 9 was the "pdf preview while loading".
If I opened a large PDF-Document in the webbrowser the first few pages have been displayed while the rest of the document was loaded in the background.
This was very helpful because I was able to decide weather I would like continue loading or not.
This feature does not work anymore with Adobe Reader 10 and Firefox.
I have to wait until the blue progressbar is completed.
On Internet explorer it works.
Any tips ?
Thank You,
Andy.

[topic moved to Adobe Reader for Android forum]

Java script created in Adobe Acrobat not working in Reader

Hello,
This is my first post, so I hope I chose the correct path for it
Let's get to the point:
I created a java script in Adobe Acrobat according to your tutorial page:
search.matchCase = false;
search.wordMatching = "BooleanQuery";
search.bookmarks = false;
search.query("Mytxt","Folder","../My directory");
which I found to be working as a let's call it a relative link, beacuse, after copying my file into another folder it would still work. But when I opened the same file in Adobe Reader I got a Console message:
Acrobat EScript Built-in Functions Version 10.0
Acrobat SOAP 10.0
GeneralError: Operation failed.
Search.query:4:Link undefined:Mouse Up
Folder does not exist
As I mentioned before the same file does return the results of the search.query in this folder in Acrobat. Any ideas? Suggestions? What might be the problem?

Thanks to your suggestion I started digging into the directories, so here's what's funny:
Title Page - main folder
Page 1 - sub folder
Searched PDFs - sub sub folder
I open the Title Page, then using a bookmark I open a new file in the same window: Page 1. There i have site links that allow me to perform search.query()
And now to the funny part:
In Acrobat:
If I open the "Title Page" and from there go to Page 1 my directory has to be:
../Main Folder/Sub Folder/Sub Sub Folder
to perform the required search
However If I open the "Page 1" manually my directory for the same java script has to be:
../Sub Folder/Sub Sub Folder
otherwise I get an error.
Anyway
Both don't seem to work in Reader....

Not Working: Enable Reader to Save the Document

I'm having a problem that's mentioned in the first post on this knowledgebase thread: http://help.adobe.com/en_US/Acrobat/9.0/3D/WS58a04a822e3e50102bd615109794195ff-7e0d.w.html
I have Acrobat Pro 8.0 and Acrobat Reader 8.0 installed, so I should not be having this issue. After I've enabled reader to save the document within Reader, and I test it within Reader 8.0, I get this message:
Outgoing Message Notification
An email message with "documentname.pdf" attached has been given to your default email application. If your email application is configured to send email automatically on a schedule, the email will b sent automatically.
If not, you will need to send the message manually.
But my default email application (Outlook) doesn't open an email up. I've checked the "internet properties" for my browser, and Outlook is set as the default email application, so I'm not sure why it's not working. PLEASE HELP!!!

As Graffiti said, I am just trying to help you from going down a frustrating path. You can enable Reader Right's in Acrobat (if you designed the form in LiveCycle Designer, you may have to follow a slightly different path) to allow the full form to be saved. However, you can have the form data (XML or FDF) submitted and that does not require the save step. The issue with the save is that you are limited to 500 uses by the EULA (looks like your form was a general use form and you would likely exceed the limit).
The submitted data can be imported to the form and so you can easily have the same results as getting the full form with data.
The problem with e-mail submission is that it is dependent on the client machine, something you have no control over unless you are in a controlled environment and the machines can be controlled as a result. MAPI is the Windows interface that allows other programs to access e-mail. There are at least 2 versions of it and many folks do not activate it. Thus, those without MAPI activated would flood you with the complaints about it not working. You are welcome to try to set up instructions to tell folks how to activate it, but they would likely have something else to say to you or simply get lost -- a good way to lose business. If you do not need the data formatted, you can have it submitted to cgi-mail or formmail that may be on your server. In that case you will have to have the data formatted in an HTML form (one of the options in Acrobat forms, not sure about Designer). Then the data would be submitted just like on a web form to the mail script. These scripts require hidden fields to know where to send the mail and such.
What I meant to say is that it is unfortunate that the manual suggests e-mail when it is not a good method to use for form submission. We address this issue 3 or 4 times a week with folks. There are several forum topics that relate to your question, all saying pretty much the same. Sorry if you do not like the answer, but that is the way it is. Use e-mail submission if you wish, but be prepared for complaints. At least you know why you will be getting them. Apparently some MAC users have some similar problems with e-mail submission. I have no idea about UNIX users in general. It even sounds like you don't have things set up correctly on your e-mail and you are expecting it to work for other folks? That's the problem!

Form not working in Reader X

Hello,
I created a form in Acrobat Professional 8, and it works perfectly. When I send it to someone using Adobe Reader X they can not type in the fields or use the submit button. Any ideas on what the problem could be?
I have reader enabled the form, and tried exporting it as an FDF as I have read on other threads, and its still not working.
Thanks in advance!

Additional info regarding this issue:
I am testing it on my PC. We have the creative cloud license so all is updated and complete. I was testing it in different ways, saving all the versions (static, dynamic, with and without extended rights) and the problem sticks. I have noticed that the file with extended rights weight a bit more than original file. Details below:
1. straight from livecycle: 832KB
2. opened in Acrobat, saved as copy 832KB
3. opened in Acrobat, saved with extended rights 844KB
4. opened in Reader, saved with filled data 864KB
5. opened the same file with Reader, it is empty so i save it as a copy - 864KB
6. opened it in Reader & Acrobat - it's empty; opened it in Photoshop - all data is there...???

SPSecurity.RunWithElevatedPrivileges Not Working for Read Only Permissions Users

I have the following code in a method that generates tabbed web parts on any page in SharePoint 2010.
The problem is that it will not work for users who have Read access only on a SharePoint site. It will work when those users have Contribute access.
So even though I have elevated permissions in the code it does not actually elevate the permissions at the point where it is needed.
if (panel != null)
try
using (SPLimitedWebPartManager wpManager = SPContext.Current.Web.GetLimitedWebPartManager(HttpContext.Current.Request.Url.ToString(), PersonalizationScope.Shared))
try
// Elevated previleges required for EXPORT and IMPORT. Else Users with normal read access will get errors.
SPSecurity.RunWithElevatedPrivileges(delegate()
// Retrieve the web part titles in the ConfigureTabs XML string for this tab.
var webPartTitles = from t in xDocument.Descendants("webPart")
where (string)t.Parent.Attribute("name") == (string)e.Item.DataItem
select (string)t.Attribute("title");
foreach (string wpTitle in webPartTitles)
foreach (System.Web.UI.WebControls.WebParts.WebPart webPart in wpManager.WebParts)
// Find the matched closed web part in WebParts collection
if (webPart.Title == wpTitle && webPart.IsClosed == true)
string errorMessage;
//ADD EXPORT PROPERTY
webPart.ExportMode = WebPartExportMode.All;
MemoryStream stream = new MemoryStream();
XmlTextWriter writer = new XmlTextWriter(stream, System.Text.Encoding.UTF8);
// Export the closed webpart to a memory stream.
wpManager.ExportWebPart(webPart, writer);
writer.Flush();
stream.Position = 0;
XmlTextReader reader = new XmlTextReader(stream);
// Import the exported webpart.
System.Web.UI.WebControls.WebParts.WebPart newWebPart = wpManager.ImportWebPart(reader, out errorMessage);
reader.Close();
writer.Close();
// Show the imported webpart.
panel.Controls.Add(newWebPart);
break;
catch (Exception ex)
// For debugging use only.
Label label = new Label();
label.Text = "Please check your XML configuration for error. " + Environment.NewLine + ex.Message;
panel.Controls.Add(label);
catch (Exception ex)
// For debugging use only.
Label label = new Label();
label.Text = "Please Check SPContext.Current.Web is not null. " + Environment.NewLine + ex.Message;
panel.Controls.Add(label);
This snippet of code was originally pulled from a microsoft technet article on creating Tabbed web parts "the correct way" but it doesn't work in all scenarios.
Is there a way to get this code working for Read/Visitors to a SharePoint site?

From initial observation what I see is that your SPLimitedWebPartManager is not created from an elevated web. Try like below
SPSecurity.RunWithElevatedPrivileges(delegate()
using(SPSite elevatedSite = new SPSite(SPContext.Current.Site.ID))
using(SPWeb elevatedWeb = elevatedSite.OpenWeb())
using (SPLimitedWebPartManager wpManager = elevatedWeb.GetLimitedWebPartManager(HttpContext.Current.Request.Url.ToString(), PersonalizationScope.Shared))
{ //Rest of your code
Geetanjali Arora | My blogs |

Style Code Not Working for Read Only Users !

Hi
Can anyone help us with this issue. We have created some special Styling code in order to hid the Quick Launch on the home page of our main SharePoint site. The Styling works no problem at
all for users with edit rights, however we found that the styling did not work for users with read only access. What we found was that if we switched on the "Edit Items - Edit items in lists, edit documents in document libraries, and
customize Web Part Pages in document libraries." in the List Permissions for the Permission Levels for the Read Access group, the Styling then works no problem at all. HOWEVER it then gives those users the ability to EDIT the site page, as it then
puts the Edit option on the page top right for the user to click and then mess up the web page, which we can not permit.
SO..... How do we get this styling to work for ALL user types ?

Hi,
This usually happens when the CSS file is not published or approved, please check it.
If the CSS files uploaded in the Style Library, please check whether you had to check in those CSS files or not.
Best Regards
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Attach to email action not working in reader X

I have created a form in Adobe Acrobat Pro 8 with a button to execute the "attach to email" action. This button works fine when in Acrobat Pro 8, but when I view it in Reader X, nothing happens when I press the button.
I need to do it this way as the email address won't be constant.
I'm running Windows 7.

I found an answer to my own question:
1. Create a button and select Submit a Form as your action.
2. Select PDF The complete document (to have the document attached as a PDF document)
3. In the URL link type: mailto: (This will open an email but have no email address selected)
4. If you want to customise the subject line then type: mailto:?subject=yoursubjecthere
This works in reader unlike executeMenuItem.

Multimedia not working in Reader 11

Similar Messages

Maybe you are looking for