Multiple assignments of one sales order to several customers

Hello all,
One of my users send me a Excel report with multiple assignments of sales orders to different sold-to parties. It looks somehow like this:
Sold-to  Sales Order
A........100
.........200
B........100
.........200
.........300
C........100
.........200
This error is not reproduceable but occured now the second time. If I run the query it looks fine.
Before I blame it to the user I would like to know if there are any technical reasons why this could happen, e.g. a change run is active while the report is running or the OLAP engine or the cache may be buggy in certain cases.
Any hints?
thanks,
Marco
Message was edited by: myself
        Marco Males

Thanks for all your replies!
I checked the cube content and it was okay. But I didn't check the index. If this was wrong then every user would have the same problem, wouldn't they?
My guess is that it was a problem with refreshing the report. I told the user to delete all data and then save the workbook again. So, when he refreshes it, there are no old values in it.
Marco

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