Multiple cases in which the Sound Blaster Arena USB Headset breaks. . .

I bought the Complexity edition of the Sound Blaster Arena Surround USB Gaming Headset. After using it for months the USB connector part of the headset breaks and falls apart. Feedback from here shows that this has happened to many other people (http://www.newegg.com/Product/Produc...82E16826158084).
I want to know if can get this repaired as this is a defect. When i tried submitting an RMA it says that the serial isnt recognized but when i registered my product it works.

Hello Bunbotman990,
Please get in touch with customer support here if you have problems with the online RMA. I'm not sure but for issues like this, they may have to ask you to send in a pic of the defective part.

Similar Messages

How does one enable Stereo Mix on the Sound Blaster Arena Surround USB Gaming Headset

I'm usually streaming games and I picked up this headset to replace my old gear.
I've noticed in 32-bit XP Pro I do not have the option to enable stereo mix which was how i was able to stream game audio and commentary on.
Does a work around exist to enable stereo mix or to otherwise transmit audio from both the input and playback sources?
BTW I've also posted this on the Livestream forums to see if I can get a bite.

[url="http://forums.creative.com/t5/Headphones-Headsets/Sound-Blaster-Arena-Surround-USB-Gaming-Headset-broken/td-p/576577">moved to headphone & headset section[/url]

Where to download driver for Sound Blaster EVO Usb Headset?

So where can I download driver for my Sound Blaster EVO USB (not Zx, not ZxR) headset driver? There was no CD that came with it. And when I tried to download it from creative it kept saying the site is not available. And I found out that it's been down for a while. So what is going on? Where can I download the driver for the headset? any help is appreciated.

Originally Posted by jincuteguy
So where can I download driver for my Sound Blaster EVO USB (not Zx, not ZxR) headset driver? There was no CD that came with it. And when I tried to download it from creative it kept saying the site is not available. And I found out that it's been down for a while. So what is going on? Where can I download the driver for the headset? any help is appreciated.
Hi jincuteguy,
Can you try one of these links for me?
For Windows: Click Here
For Mac: Click Here

Sound Blaster Arena Gaming Headset: Microphone not working. Please help.

I am using Vista. I have used Creative Software AutoUpdate and all my drivers are up to date.
So I had the set for about month before tonight I plugged the detachable microphone into it. Its as if it doesn't exist. When I go to sound/recording It shows: Headset/SB Arena Headset/Working. It is set as default. But it doesn't specifically say microphone. Just the headset stuff. The line volume is at 00. But when I talk into it... Nothing.
A look at the Arena FAQs turned up this:
"Are there any indications that the microphone is working?
You should see an orange circle light at the Inline controls. If this orange light blinks, it indicates that the microphone is switched off."
Google searched for Inline controls and I'm still not sure what they are. I've never used a gaming headset before so the trick to this could be overly simple and I'm just not seeing it. Its really starting to tick me off though. Did I just get a brick set and now its to late to return?
I even tried uninstalling my mobo audio drivers. That didn't do anything. Tried using windows audio recorder. Nothing.
Please help me.

Hi,
Please download & reinstall this driver and see if helps. If it is still not working, please write to our Customer Support for further assistance.

Sound Blaster Arena Gaming Headset Microphone Issue

I have a problem with my SB Arena Gaming Headset, but for the life of me have been unable to contact Creative Support about it. I tried to create an RMA on Creative's support site, but the site told me that the product serial # was unrecognized or active. I had previously registered the headset on Creative's website. When I try to send Creative Support an e-mail via the website, the connection times out, stating that the server at 203.2.42.97 is taking too long to respond. Very frustrating. The boom microphone on the headset isn't working properly. In order for anyone to actually hear me, I need to hold the microphone so close to my mouth that it is brushing my lips. If I leave it at its default location, then nobody can hear a word that I'm saying. If I put it where they can hear me, it is so muffled that I'm unintelligible. Has anyone else experienced this (either the mic issue or the support issue)? I would love to get in touch with Creative, as the warranty ends in less than a month.

Hi,
Sorry about that, please use this link to write to our Customer Support. Please let us know if the connection still getting times out.

Any ISOs for Sound Blaster Arena CD?

Hi, I got my Sound Blaster Arena headset last year when I started gaming. The drivers installed right away, so I didn't think I needed the CD. Recently, I've been reading on how to improve quality on the headset by installing some things that are on the CD, but now I can't find it. I think I might have thrown it out with the box (not that I have a CD-rom drive anyway).
Can anyone tell me what programs would be on that CD that comes with the Sound Blaster Arena? Does anyone know if I can get the ISO or the programs from an external source?
Thanks for any help

Hi,
You can find the drivers in the download area but some of the applications aren't available for download. If you are looking for the installation cd, you might want to write to Customer Support to see how they can help you with this.

No left audio. No serial. Sound Blaster Arena Surround usb Gaming Headset.

I have a Sound Blaster Arena Surround usb Gaming Headset and the left speaker no longer works.
I have tried the headset on multiple computers ranging from xp to vista to 7. some have different versions of the driver. On all the left audio is silent.
I would like to redeem my warranty because I bought the product on 08/04/10
But I no longer have the box or booklet that came with it and therefore can’t get the serial number for the device.
Is there anything you guys can do to help me?
The closest article I could find to this problem was here http://forums.creative.com/t5/Headphones-Headsets/Sound-Blaster-Arena-problem/m-p/558966#M2001. So it appears I must wait for an admin to help.

Thanks!
Very handy info.
I went to http://rma.creativelabs.com/OnlineRMA/EnterProduct and that section required I have a legit serial number.
Thanks!

Problem: Sound Blaster Arena Surround USB Gaming Headset

Hello
I have one of these Sound Blaster Arena Surround USB Gaming Headset, which are 7..
I have Windows 7 as OS on my computer and it gives me a few problems.
W7 recognises the headset as a "Stereo" headset. The headset has a Sound Card of it's own and uses the drivers that come with the Installation CD for Surround settings that are mad in Audio Control Panel or Creative Entertainment Console.
This is a problem.
For example. Playing Call of Duty 5: World at War.
The audio settings on this game, always (and is unchangeable) goes after the default Audio Device. And then it recognises my Headset. And puts in STEREO config. Since it was W7 recognises, and I cant change that on the game and neither on the Audio Settings on the computer. Which make the subwoffer and Surround effects useless which is a hard bummer, since it's such an awesome headset and is totally awesome when i play Battlefield: Bad Company 2.
I really want to know how I can fix this! Please help me. Any settings or special config in the cfg files you can do on Call of Duty 5 or and settings or stuff I can do to change so W7 recognises my headset with the 7.!

[url="http://forums.creative.com/t5/Headphones-Headsets/Sound-Blaster-Arena-Surround-USB-Gaming-Headset-broken/td-p/576577">moved to headphone & headset section[/url]

Sound Blaster Arena Surround USB Gaming Headset broken

6Sound Blaster Arena Surround USB Gaming Headset broken?[url="http://www.tomshardware.com/forum/5789-6-sound-blaster-arena-surround-gaming-headset-broken#t384326">Original post on tom's hardware[/url]
Hello,?
My cat jumped off my?[url="http://www.tomshardware.com/forum/5789-6-sound-blaster-arena-surround-gaming-headset-broken#">computer[/url]?desk while I was wearing my?[url="http://www.tomshardware.com/forum/5789-6-sound-blaster-arena-surround-gaming-headset-broken#">headphones[/url]. The result was the wires separating from the USB end. They are quite distinguishable and not impossible to solder. However knowing which wire corresponds to which solder point is beyond me. I contacted Creative. They will not help me. If anyone has a Sound Blaster Arena Surround USB Gaming Headset and would be willing to open up the plastic housing on the USB end to tell me what goes where I would greatly appreciate it. Also the plastic housing will go back together. If any additional info is necessary, please inquire.
[img"]http://img76.imageshack.us/img76/3769/arenaheadsetwiringdiagr.png" alt="Image Hosted by ImageShack.us">
By [url="http://profile.imageshack.us/user/pruwdent" target="_new">pruwdent[/url] at 20-05-27 [img"]http://img685.imageshack.us/img685/876/p000896y.jpg" alt="Image Hosted by ImageShack.us">
By [url="http://profile.imageshack.us/user/pruwdent" target="_new">pruwdent[/url] at 20-05-27 [img"]http://img846.imageshack.us/img846/869/p000899.jpg" alt="Image Hosted by ImageShack.us">
By [url="http://profile.imageshack.us/user/pruwdent" target="_new">pruwdent[/url] at 20-05-27 [img"]http://img860.imageshack.us/img860/4259/p000898.jpg" alt="Image Hosted by ImageShack.us">
By [url="http://profile.imageshack.us/user/pruwdent" target="_new">pruwdent[/url] at 20-05-27

[url="http://forums.creative.com/t5/Headphones-Headsets/Sound-Blaster-Arena-Surround-USB-Gaming-Headset-broken/td-p/576577">moved to headphone & headset section[/url]

I need help on the Sound Blaster Audig

I just got the sound Blaster Audigy 4 and installed it on a Dell computer. The receiver that comes with the card worked fine with the media center the first time it is installed but after that the red LED light comes on instead of blinking when the remote control is used. I tried to re-intalled the driver of the card which took a lot of time but did not fix the problem. Would somebody please tell me what the problem is with the receiver and what should I do the address the problem?

I would suggest uninstalling the SB drivers in Add/Remove program then run the SB installation again.
Dell XPS 600 Intel Pent D 830 3.0ghz
Chipset- Nvidia nForce4 SLI Intel Edition
WD 60gb HD
2gb Ram
DVD-ROM
DVD-RW (Plextor 760A)
Creative XF-I Extreme Music
Logitech X-540 speakers
EVGA 7950GT
Dell 2007WFP (I-SPS panel)
Win XP SP2
BIOS A

Will the Sound Blaster Digital I/O Module enable me to use my DTT3500's with my audigy

I have a vanilla audigy 4. Just found out that it only supports 2. digital speakers. My DTT3500's are 5. and in the spaeker test only the front left and right make a sound, as digital 2.. will the Sound Blaster Digital I/O Module enable me to get digital 5. as my old soundblaster li've platinum 5. let me do? ie. all speakers show up in the speaker test?
yours sincerely,
john kelly

No. The digital output module is simply an adaptor to standard 2-channel connections such as optical, coaxial etc. Even if it includes the bigger 9-pin DIN connector which was the first generation of the DIN connectors, the Digital Output on the Audigy 4 is still only giving it 2 channels of sound, so all rest speakers will be silent.
If you are interested and have the skills you may modify the DTT3500 to support an extra analog connection for the center channel, the instructions were posted on this forum somewhere. Do a search...
There is really no other way to have the center channel receiving the signal from the card. (Theoretically you could modify the card to get the signals from there, but the chances are you will most propably destroy it in the process).

Will the Sound Blaster X-Fi Work with Sony Viao Laptop?

7Will the Sound Blaster X-Fi Work with Sony Viao Laptop?@ I have a Sony Vaio Laptop. When i purchased the laptop i did not know you could only play music through the mic on Sony Vaio. The mic and sound card are intergrated and there is no stereo mix on the Sony Vaio's.( You cannot en-able the stereo mix on Vaio's )I like to play music on a chat program called pal talk, they have music rooms. But my music sounds like crap because i have to play through the mic. I purchased this USB Sound Blaster to hopefully allow me to play through the sound blaster card. There is a lady on pal talk who plays music and talks on the mic using a Sony Vaio. She is the one that told me i needed to get a creavti've sound card to play music in the rooms. The problem is
I can't find her to ask which sound card she purchased. So i did some research and purchased the X-Fi usb card. Now the problems start. I purchased the X-Fi, turned on the?my laptop as stated?and inserted?the X-Fi?
Into the USB slot. The program asked for permission to run and i clicked yes. It download almost all the way and became stuck while installing the console, went from zero to 27% and stopped. I tryed it 8 times with the same thing happening. I went to the site and downloaded the software from there and the same thing happened. What am i doing wrong? Also when i inserted the unit in the USB slot and clicked on the speaker icon and pulled up the sound information, i see that the X-Fi mic is installed and working but i don't see the X-fi sound card? I checked every where! Also i tryed playing music in one of the music rooms and they said no sound, no sound! Is it just that this will not work with a Sony Vaio? Or am i doing something wrong? I am running vista 64 bit, 4 gig's of memory and daul core?processor and my Laptop is only months old. The laptop sound card is Reltek High Deff Audio. Any help would be great.

the usb sound blaster x fi 5.1 pro thx does come with ddl but not dts connect.
it works for games and movies using optical n get digital surround sound

Sound Blaster Arena Headphones Problem - On and Off

I have a problem with my Sound Blaster Arena Headset. Its been working perfectly until yesterday. It keeps turning on and off in the playback devices but it stays off unless I replug the USB or switch USB ports. Then shortly after it works again it turns off again. When it says "No audio output device installed" on the list of playback devices, there is a static noise coming out of the headphones like a beat of a pulse. I tried reinstalling numerous times and still no difference. I also tried plugging in the USB in the back of the computer, but with same results, the headset becomes "unplugged" again. Thanks for reading and please try to help.

Yo, if you ever come back here(you last visited in March) We can probably help one another. The wires you are talking about are:
red/blue = V+ or volume up
red/green = MIC switch on/off
green/copper = G (ground for the LED)
FULL red = L or left earphone. I have this associated with tp7.
I have no wires connected to my circuit board. I have been using trial an error to identify what goes where. However I have been given ONE godsend. When the wires were ripped from the circuit board the white sheathed wire left a little section on the circuit board identifying it as tp5.
IF all you have is the four missing connections you could easily use trial n error. Touching the missing wires to each node.
for the mic switch. Open up ventrilo and get it listening for the mic.
process of elimination. Then you can do volume up. or get the led working by touching the ground to the nodes(possibly the easiest)
I'm going back to the drawing board with the the red wire.

Linux and the Sound Blaster Live

Ive got my hands on a SB Li've 24bit external sound card and after some fiddling around I seem to only have standard stereo and no 5. Audio.
My question is has anyone got these things to output 5. on Linux yet.
I'm going to have to return it back to the distributor as I seem to be miss informed that it would work in Linux.
Im getting this feeling that most Creative stuff is not "Linux friendly" and may not recommend their wares in future,
Looks like its time to start a Linux Audio device company, 40 million users is a nice market.

Hello,
Please bear with me as I'm a complete novice on this.....
I have the laptop, and whist re-decorating the room, I have?run?6 cables (sub woofer to be at the?rear of the room) to a wall mounted connector plate. So I think I need the following;
. Software to convert the sound within my laptop to 5. format (if not already done) and to get it to a USB. Installed sound card should be capable of this.
2. USB?cable from PC to ?The Sound Blaster? Li've!? 24-bit External?
3. The Sound Blaster? Li've!? 24-bit External?
4. Maybe someting else to amplify and distribute the audio
5. 6 short leads to my wall mounted connector plate
6. Speakers
Not sure if the aboe helps?and perhaps there's another way of doing it instead of using the?Sound Blaster? Li've!? 24-bit External?
Many thanks

About the Sound Blaster Live!

Ok.... Can you not buy this card anymore? Cause every place i go to order they say the manufacturing is no longer supplying them or some crap. I ordered one and waited for almost 2 weeks finaly i e-mailed them and they were no longer available (from buy.com) and so other places they say it was in inventory so can you not buy the Sound Blaster Li've! 5. anymore? :'( cuz its the card i need =(

I've searched around for some options for you. Here is one that may do the trick, but it's not a simple PCI sound card. You may want to contact one of the sound card makers you are planning on purchasing from and ask them. You can contact Creative Labs from this page and they may be able to give you a better answer.
J.R. Allen

Multiple cases in which the Sound Blaster Arena USB Headset breaks. . .

Similar Messages

Maybe you are looking for