Multiple copies problem with HP3550

Here's the problem. We have 2 HP Color Laserjet 3550's connected to our network and clients set to print through a Queue on our xServe (10.3.9). When trying to print multiple copies of any document, we only get the first copy. This has been set up this way for about 8 months now and this just started happening recently. Any thoughts. We didn't change anything that I can think of.

I just recently reinstalled After Effects...
What you did BEFORE reinstalling AE may also be very significant. Did you follow the Adobe instructions for uninstalling the application from your particular computer & OS and then run the Adobe Cleaner application?
I hope you didn't just wing it and hope for the best.

Similar Messages

SP10 - multiple approver problem with CUP

We have SP10 (patch 1) in our development system and cannot move forward to production because of a real show stopper. I have currently reported this to SAP thru an OSS message (and it is in development) but would like to know if anyone else is having this issue with SP10. (this happened even before applying patch 1)
We have multiple approvers when creating NEW users or CHANGING users in CUP. We have it configured to allow just one of the approvers to approve before going on to the next stage. Since we put in SP10, CUP is requiring ALL approvers to approve the request before going on to the next stage. We get the following message when one of the approvers approve the request: Request no: 5020. is approved, pending for other Approvers.
I've seen this reported for UAR and SOD but not for CUP. In fact, there is a fix for UAR in Patch 1 of SP10. I applied this patch but it hasn't fixed the CUP issue. I also don't have the issue when rejecting a CUP request, or when approving it through the configuration --> Request --> Administration screen (what I consider the Back-door since only security administrators get the configuration area).
Thanks for your input.
Peggy

Christian,
I totally agree with you.
The good news is.... We installed SP11.1 and the multiple approver problem is fixed.
We have decided to leave our production system at SP8 until this system settles down a bit. Of course, this means we can't use many of the new fixes and features (such as UAR). We use our sandbox system to apply new support packs and do very rigorous testing. And our DEV system is at SP8 too.
Good Luck.
Peggy

Two Cisco ASA 5505, IPSec Multiple Subnets, Problem with Phase2, DSL

Hi all.
we have following IPSec configuration:
ASA Site 1:
Cisco Adaptive Security Appliance Software Version 9.1(1)
crypto ipsec ikev1 transform-set TSAES esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set TSMD5 esp-3des esp-md5-hmac
crypto ipsec ikev2 ipsec-proposal PropAES256
access-list SITE_2 extended permit ip 172.27.0.0 255.255.0.0 172.27.97.0 255.255.255.0
access-list SITE_2 extended permit ip 172.28.60.0 255.255.254.0 172.27.97.0 255.255.255.0
access-list SITE_2 extended permit ip 172.22.0.0 255.255.0.0 172.27.97.0 255.255.255.0
access-list SITE_2 extended permit ip 172.27.0.0 255.255.0.0 172.27.99.0 255.255.255.0
access-list SITE_2 extended permit ip 172.22.0.0 255.255.0.0 172.27.99.0 255.255.255.0
crypto map CMVPN 5 match address SITE_2
crypto map CMVPN 5 set peer IP_SITE2
crypto map CMVPN 5 set ikev2 ipsec-proposal PropAES256
crypto map CMVPN interface OUTSIDE
route OUTSIDE 172.27.97.0 255.255.255.0 citic-internet-gw 255
route OUTSIDE 172.27.99.0 255.255.255.0 citic-internet-gw 255
tunnel-group IP_SITE2 type ipsec-l2l
tunnel-group IP_SITE2 general-attributes
default-group-policy VPN_S2S_WAN
tunnel-group IP_SITE2 ipsec-attributes
ikev2 remote-authentication pre-shared-key *****
ikev2 local-authentication pre-shared-key *****
ASA Site 2:
Cisco Adaptive Security Appliance Software Version 9.1(4)
access-list SITE_1 extended permit ip 172.27.97.0 255.255.255.0 172.28.60.0 255.255.254.0
access-list SITE_1 extended permit ip 172.27.97.0 255.255.255.0 172.27.0.0 255.255.0.0
access-list SITE_1 extended permit ip 172.27.97.0 255.255.255.0 172.22.0.0 255.255.0.0
access-list SITE_1 extended permit ip 172.27.99.0 255.255.255.0 172.27.0.0 255.255.0.0
access-list SITE_1 extended permit ip 172.27.99.0 255.255.255.0 172.22.0.0 255.255.0.0
crypto map CMVPN 10 match address SITE_1
crypto map CMVPN 10 match address SITE_1
crypto map CMVPN 10 set peer IP_SITE1
crypto map CMVPN 10 set ikev2 ipsec-proposal IKEV2AES
crypto map CMVPN 10 set reverse-route
crypto map CMVPN interface OUTSIDE
tunnel-group IP_SITE1 type ipsec-l2l
tunnel-group IP_SITE1 general-attributes
default-group-policy VPN_S2S_WAN
tunnel-group IP_SITE1 ipsec-attributes
ikev2 remote-authentication pre-shared-key *****
ikev2 local-authentication pre-shared-key *****
We are not able to reach from 172.22.20.x ips 172.27.99.x.
It seems so that the phase2 for this subnet is missing…...... as long as we try to reach from 172.27.99.x any ip in 172.22.20.x.
We are using similar configuration on many sites and it works correctly expect sites with DSL line.
We can exclude problem with NAT,ACL or routing. The connection is working fine as long as “we open all phase 2 manually” . After re-open (idle timeout) the tunnel the problem comes back.
Thanks in advance for your help.
Regards.
Jan
ASA Site 1# sh vpn-sessiondb detail l2l filter ipaddress ASA Site 2
Session Type: LAN-to-LAN Detailed
Connection   : IP ASA Site 2
Index        : 3058                   IP Addr      : IP ASA Site 2
Protocol     : IKEv2 IPsec
Encryption   : IKEv2: (1)AES256 IPsec: (3)AES256
Hashing      : IKEv2: (1)SHA512 IPsec: (3)SHA1
Bytes Tx     : 423634                 Bytes Rx     : 450526
Login Time   : 19:59:35 HKT Tue Apr 29 2014
Duration     : 1h:50m:45s
IKEv2 Tunnels: 1
IPsec Tunnels: 3
IKEv2:
Tunnel ID    : 3058.1
UDP Src Port : 500                    UDP Dst Port : 500
Rem Auth Mode: preSharedKeys
Loc Auth Mode: preSharedKeys
Encryption   : AES256                 Hashing      : SHA512
Rekey Int (T): 86400 Seconds          Rekey Left(T): 79756 Seconds
PRF          : SHA512                 D/H Group    : 5
Filter Name :
IPv6 Filter :
IPsec:
Tunnel ID    : 3058.2
Local Addr   : 172.22.0.0/255.255.0.0/0/0
Remote Addr : 172.27.97.0/255.255.255.0/0/0
Encryption   : AES256                 Hashing      : SHA1
Encapsulation: Tunnel
Rekey Int (T): 28800 Seconds          Rekey Left(T): 22156 Seconds
Rekey Int (D): 4608000 K-Bytes        Rekey Left(D): 4607648 K-Bytes
Idle Time Out: 25 Minutes             Idle TO Left : 24 Minutes
Bytes Tx     : 312546                 Bytes Rx     : 361444
Pkts Tx      : 3745                   Pkts Rx      : 3785
IPsec:
Tunnel ID    : 3058.3
Local Addr   : 172.27.0.0/255.255.0.0/0/0
Remote Addr : 172.27.97.0/255.255.255.0/0/0
Encryption   : AES256                 Hashing      : SHA1
Encapsulation: Tunnel
Rekey Int (T): 28800 Seconds          Rekey Left(T): 22165 Seconds
Rekey Int (D): 4608000 K-Bytes        Rekey Left(D): 4607952 K-Bytes
Idle Time Out: 25 Minutes             Idle TO Left : 24 Minutes
Bytes Tx     : 50014                  Bytes Rx     : 44621
Pkts Tx      : 496                    Pkts Rx      : 503
IPsec:
Tunnel ID    : 3058.4
Local Addr   : 172.27.0.0/255.255.0.0/0/0
Remote Addr : 172.27.99.0/255.255.255.0/0/0
Encryption   : AES256                 Hashing      : SHA1
Encapsulation: Tunnel
Rekey Int (T): 28800 Seconds          Rekey Left(T): 22324 Seconds
Rekey Int (D): 4608000 K-Bytes        Rekey Left(D): 4607941 K-Bytes
Idle Time Out: 25 Minutes             Idle TO Left : 24 Minutes
Bytes Tx     : 61074                  Bytes Rx     : 44461
Pkts Tx      : 402                    Pkts Rx      : 437
NAC:
Reval Int (T): 0 Seconds              Reval Left(T): 0 Seconds
SQ Int (T)   : 0 Seconds              EoU Age(T)   : 6648 Seconds
Hold Left (T): 0 Seconds              Posture Token:
Redirect URL :
....  after ping from 172.27.99.x any ip in 172.22.20.x.
ASA Site 1# sh vpn-sessiondb detail l2l filter ipaddress ASA Site 2
Session Type: LAN-to-LAN Detailed
Connection   : IP ASA Site 2
Index        : 3058                   IP Addr      : IP ASA Site 2
Protocol     : IKEv2 IPsec
Encryption   : IKEv2: (1)AES256 IPsec: (4)AES256
Hashing      : IKEv2: (1)SHA512 IPsec: (4)SHA1
Bytes Tx     : 784455                 Bytes Rx     : 1808965
Login Time   : 19:59:35 HKT Tue Apr 29 2014
Duration     : 2h:10m:48s
IKEv2 Tunnels: 1
IPsec Tunnels: 4
IKEv2:
Tunnel ID    : 3058.1
UDP Src Port : 500                    UDP Dst Port : 500
Rem Auth Mode: preSharedKeys
Loc Auth Mode: preSharedKeys
Encryption   : AES256                 Hashing      : SHA512
Rekey Int (T): 86400 Seconds          Rekey Left(T): 78553 Seconds
PRF          : SHA512                 D/H Group    : 5
Filter Name :
IPv6 Filter :
IPsec:
Tunnel ID    : 3058.2
Local Addr   : 172.22.0.0/255.255.0.0/0/0
Remote Addr : 172.27.97.0/255.255.255.0/0/0
Encryption   : AES256                 Hashing      : SHA1
Encapsulation: Tunnel
Rekey Int (T): 28800 Seconds          Rekey Left(T): 20953 Seconds
Rekey Int (D): 4608000 K-Bytes        Rekey Left(D): 4606335 K-Bytes
Idle Time Out: 25 Minutes             Idle TO Left : 24 Minutes
Bytes Tx     : 652492                 Bytes Rx     : 1705136
Pkts Tx      : 7419                   Pkts Rx      : 7611
IPsec:
Tunnel ID    : 3058.3
Local Addr   : 172.27.0.0/255.255.0.0/0/0
Remote Addr : 172.27.97.0/255.255.255.0/0/0
Encryption   : AES256                 Hashing      : SHA1
Encapsulation: Tunnel
Rekey Int (T): 28800 Seconds          Rekey Left(T): 20962 Seconds
Rekey Int (D): 4608000 K-Bytes        Rekey Left(D): 4607942 K-Bytes
Idle Time Out: 25 Minutes             Idle TO Left : 24 Minutes
Bytes Tx     : 60128                  Bytes Rx     : 52359
Pkts Tx      : 587                    Pkts Rx      : 594
IPsec:
Tunnel ID    : 3058.4
Local Addr   : 172.27.0.0/255.255.0.0/0/0
Remote Addr : 172.27.99.0/255.255.255.0/0/0
Encryption   : AES256                 Hashing      : SHA1
Encapsulation: Tunnel
Rekey Int (T): 28800 Seconds          Rekey Left(T): 21121 Seconds
Rekey Int (D): 4608000 K-Bytes        Rekey Left(D): 4607931 K-Bytes
Idle Time Out: 25 Minutes             Idle TO Left : 24 Minutes
Bytes Tx     : 70949                  Bytes Rx     : 50684
Pkts Tx      : 475                    Pkts Rx      : 514
IPsec:
Tunnel ID    : 3058.5
Local Addr   : 172.22.0.0/255.255.0.0/0/0
Remote Addr : 172.27.99.0/255.255.255.0/0/0
Encryption   : AES256                 Hashing      : SHA1
Encapsulation: Tunnel
Rekey Int (T): 28800 Seconds          Rekey Left(T): 28767 Seconds
Rekey Int (D): 4608000 K-Bytes        Rekey Left(D): 4608000 K-Bytes
Idle Time Out: 25 Minutes             Idle TO Left : 24 Minutes
Bytes Tx     : 961                    Bytes Rx     : 871
Pkts Tx      : 17                     Pkts Rx      : 14
NAC:
Reval Int (T): 0 Seconds              Reval Left(T): 0 Seconds
SQ Int (T)   : 0 Seconds              EoU Age(T)   : 7852 Seconds
Hold Left (T): 0 Seconds              Posture Token:
Redirect URL :

Hi,
on 212 is see
tunnel-group 195.xxx.xxx.xxx type ipsec-l2l
tunnel-group 195.xxx.xxx.xxx ipsec-attributes
pre-shared-key
When you define the peer with static tunnel-group entry ASA is looking for peer configuration in static crypto map. If the peer is behind static NAT configure a proper static crypto map with matching acl and proposals.
If the peer is behind dynamic nat refer this example :http://www.cisco.com/c/en/us/support/docs/security/pix-500-series-security-appliances/81883-ipsec-iosrtr-dyn-pix-nat.html
Regards,
Abaji.

HP Laserjet 1200 multiple copies problem

I am trying to print multiple copies of an index card document to my HP Laserjet 1200 printer. However, it will only print 1 copy, regardless of how many copies I tell it to print. Any ideas what I'm doing wrong? I have rebooted both the printer and the computer, to no avail.

How to print multiple copies (In order to get printing of multiple copies you need to disable "Mopier Mode")
Click Start
Click Devices and Printers
Right click your Laserjet printer
Click on Printer Properties (not just "Properties" at the bottom of the drop-down menu - DB)
Click the tab labelled Device Settings
Scroll down to the bottom (If necessary expand Installable Options)
Click on and DISABLE Mopier Mode, which should be the last of the Installable Options
You should now be able to print multiple copies.
This information is not specific to Windows 7 and also applies to some other HP Laserjets.

Multiple Speaker Problem with Airport Express

I'm having an issue with my Airport Express in selecting Multiple Speakers. I have one Airport Express located in the Living Room, and have no problem playing music on that directly from iTunes. However I cannot play there and on the Mac at the same time. An error message comes up:
An error occurred while connecting to the remote speaker "Living Room". An unknown error occurred (-15000).
I can clear the error and then go back to listening either in the living room or on the computer, but not both.
I have tried reinstalling everything...iTunes, Airport, Mac OSX, you name it.
Any ideas anyone?

I may have a solution for you Shannon. My solution, found after a lengthly Apple Support call, applies to Tiger 10.4.11 however it likely applies to Leopard as well. The problem is with your Firewall settings which may be blocking UDP access and or have it operating under a Stealth Mode. It must be set to allow UDP Traffic.
In 10.4.11 under System preferences/Sharing/Firewall under the Advanced button there are three checkboxes "Block UDP Traffic" "Enable Firewall Logging" and "Enable Stealth Mode". Uncheck all three of these boxes and it should work.

Multiple crash problem with Safari

Hello all,
I'm a new mac user, having recently bought a MacBook. From very soon after I first used the computer, Safari would quit unexpectedly, usually when I followed a link. There is no obvious connection between the sites for which this happens, and the same link does not always cause a crash.
I have followed all the suggestions on the apple.com support sheet, and have determined that the problem occurs for other user accounts on the same system.
The last of the suggestions on the sheet was to dowload and reinstall Safari. I have downloaded (and am successfully using) Firefox, and have now removed Safari from the system. However, upon trying to download from apple.com/safari, the only version seemingly available was 1.2. Upon running the file, it was rejected, saying that the software was not compatible with the system.
In desperation, I ran software updater, and the OS has upgraded to 10.4.7, but I have got no closer to finding Safari. Is there a way to rectify this situation, to download and reinstall Safari, without having to reinstall the operating system.
Many thanks for your help.
Sean

Hi,
Try applying the Mac OS X 10.4.7 combo update. This includes all the changes made since 10.4.0 and should hopefully update Safari and all it's dependant pieces. The updater from Software Update only updates the changes from 10.4.6.
Good luck!

6500 multiple installation problems with existing hp printer on same computer

I just bought a 6500 wireless printer on a 14-day trial period from Staples. The first problem I had was that the installation CD said it did not support Windows Media Center Edition on my laptop. I chatted online with HP and downloaded a driver and ran the install. It got error messages halfway through that the HP PSC2100 (which I have used with my laptop) does not support wireless. I deleted the PSC2100 from Printers and Faxes and re-ran the install. This time it worked, but I got a message that the printer could not communicate with Scanning. I ignored this message and I am able to print from my laptop wirelessly. Now I want to install on my HP desktop, which has an HP Photosmart printer connected. Will I get this same kind of installation problem? Should I delete the Photosmart before trying the install? Do I need to connect the printer to the desktop with the USB cable (I'd rather not move the printer)? Will I be able to scan wirelessly after getting the Scanning error message? All of these could be tested, but with only 14 days I'd like to launch off other peoples' experience.
thanks!

Hi, you should be able to install you new printer without having to uninstall the old one.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)
I am an HP Employee

Multiple dataset problems with ie

Hi You all;
I have been having an bug that accures only on IE. I have a two dataset that is tied to a region. One display values and one checks to see what to display.
here is a snippet:
<div spry:region="rsTop2merchants rsWatchMerchant pvMerchantitemsData" class="SpryHiddenRegion">
   //if rsWatchMerchant::availability has a vlue show this
   <div id="scroll" spry:if="'{rsWatchMerchant::availability}' > '0'">
     <div class="loading_small" spry:state="loading">calculating...</div>
     <div class="error" spry:state="error">Failed!</div>
     <div id="supermarket">{merchant_name}</div>
     <div id="price">{price}</div>
   </div>
//if rsWatchMerchant::availability has no value show this
<div id="scroll" spry:if="'{rsWatchMerchant::availability}' == '-1'" style="margin-top: 5px;">
            <div id="some_txt" >
              No {pvMerchantitemsData::supercategory} merchant and or product added as yet!
            </div>
</div>
</div>
All of this works fine including on IE except when rsTop2merchants dataset returns no value ie trips and give me Failed spry state. Every thing works fine on all the other browsers.
PROBLEM
When rsTop2merchants is called using rsTop2merchants.loaddate() it seems to update the region before rsWatchMerchant can do get values and do its evaluation
But rsTop2merchants need to be called first because it does the queries and make all the updates in the database which rsWatchMerchant then retrieves
POSSIBLE SOLUTION
Is there a way that i can call rsTop2merchants.loaddate() and have it not update the region until rsWatchMerchant has retrieve it values.
OR
Is there a way to have IE not trip when rsTop2merchants does not return a value(ie this problem only occures when rsTop2merchants does not return a value)

Have you tried
spry:if="{rsWatchMerchant::availability}"
and
spry:if="!{rsWatchMerchant::availability}"
Gramps

Reinstalling iTunes, problem with duplicates

I have an iMac 2GHZ running OS X v10.5.7 which is having multiple longstanding problems with freezing/errors and no significant problems show up after running disc utilities (repairing permissions etc..) or Tech Tool. Also my itunes music folder is full of duplicates that don't show up on my i tunes duplicate or "Dupin" duplicates list. iTunes library shows 43 GB space used and iTunes Music folder shows 95 GB space used.
I would like to start from scratch, reformat my hard drive and reinstall iTunes to see if it solves most of the problems. I am using Time Machine for backup but also can make a bootable clone with Super Duper. I wonder if it would be better to restore my iTunes from an iPod since none of the duplicates exist there.
Suggestions?
Thanks,
B

a lot of people are having similar problems
a temporary solution i discovered is desribed on this thread
http://discussions.apple.com/thread.jspa?threadID=658807&tstart=15

L430 multiple driver problems (ultranav and others)

Hello,
I have multiple driver problems with my newly purchased L430.
1) After hibernate the UltraNav driver randomly stops working. This means that the settings are grayed out and my old settings aren't applied. Sometimes the mouse pad and track ball also stop working after hibernate.
2) The hardware mute button and hibernate don't like each other as well. After resuming from hibernate with the mute button on the sound doesn't work anymore. Rebooting only helps if you have disabled the mute before rebooting.
3) The intel usb 3.0 driver can't be installed unless you want a lot of bluescreens.
I do have the newest drivers and BIOS (2.54).

It's ok my friend, I just hope I will be able to help.
Now to the problem. The thing that worries me the most and the reason I asked you to contact a Lenovo Repair Center, is the blue screens with the Intel Usb 3.0 installation. If the driver is correct this should not happen and most of the times it signifies a pure hardware problem, not a software one. Really, it just should not happen, period!
So please, before anything else, download and boot with a Linux Live cd, any distro you like (e.g. Linux Mint, Fedora, etc). Better choose a 64bit version. It's one way of determining if you're facing a hardware problem with the usb 3.0 ports.
The information you give is very useful and more or less complete, but I would like to also know the model of your SSDs, both the 2.5'' and msata.
Meanwhile, you can check either with the Linux Live cd or with Memtest86+ your ram. This does not seem to be a memory problem but it would be nice if we could exclude it from the suspects list. Many - if not most - of these problems are multifactorial and we cannot leave anything to chance..
Cheers!
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Problems with multiple copies of each photo

I'm relatively new at using Photoshop Elements and when I was moving my photos from my old computer to my new one using an external hard drive I got multiple copies when I uploaded them to my new computer. How do I avoid this?
I think that I had the same photos in diffrent files on the external hard drive and thus got them four times on my new computer. Do I need to sit and erase them by hand(it's 13 000!!) or what do I do. I cann't just let them be, they take up way too much space on the computer.
How do I do not to make the same mistake again the next time I need to move them?
This probably is a silly problem when you are used to the program but we are all beginners some time I guess! Hope you can help me...

You can stack the duplicate images and delete the stack.While deleting the stack, application asks which photos present in the stack you need to delete. The stack can be formed from automatically suggest stacks and then you can stack them at one place. You can try this thing first with a small group of images.

Problem with 4250dtn printing multiple copies Windows 7 64 bit

We can't print multiple copies from within some, but not all, applications to a Laserjet 4250dtn from Windows 7 64-bit workstaitons. Windows 7 32-bit ones work fine. The printer is served from a Server 2003 printer queue, but even when we print direclty to the port we only get one copy. Setting copy count from the printer dialog works fine, but we need to have the applications invoke multiple copies. We are using the UPD 64-bit driver; could not find a legacy driver for this printer for Win 7 64 bit. I've tried various tricks found elsewhere on this forum, including turning off mopier mode, printing directly to the printer, disabling advanced features, etc. to no avail. Help, anyone! Thanks. Jerry TurnbowUSBO

Thanks very much for the feedback. I was getting worried!
The command window opens when I double-click on the Developer Day VM and I get a few lines that scroll off the window about loading Linux .... These lines never come back and I can't scroll in the command window.
As soon as the above messages come into the command window the whole process stops. The window stays open but I get no response from it. I get no login prompt or anything.
Do you think it could be a VirtualBox setup issue? I downloaded and installed the product along with the extension pack with no apparent problems and when I start VirtualBox I see the Developer Day VM listed in the left panel. All I do at that point is double-click it like the download web site said but I don't get the same results, i.e. no chance to login. It seems all I can do at that point is close the window by clicking the 'X' and it asks me 3 things about what to do with the VM and I usually say to shut it down. None of the other options look any better either.
Any other suggestions are most welcome!!
Thanks again!
-gary

Multiple problems with Mail

Here is the setup:
iMac Intel running 10.4.8
Mail 2.1.1
seperate user accounts, each with their own email address
email is valornet.com (local ISP), set up to download to Mail
Multiple problems with one of the user accounts (not affecting the others):
1. Multiple copies in the inbox of the same message. These are brand new, not a week old as some other threads have mentioned. When I go to Preferences/Accounts/Advanced I have already clicked the "Remove Now" button, also the "Remove copy from server..." is checked.
2. Mail will not stop retrieving new mail. The circle thing next to the Inbox on the left just keeps spinning, and spinning, and spinning...
3. Cannot quit Mail. Have to go in Activity Monitor and Force Quit.
4. My trash folder is gone.
If anyone can help me clean up this mess, I would appreciate it.

Verify/repair the startup disk (not just
permissions), as described here:
Th
e Repair functions of Disk Utility: what's it all
about?
Minor bitmap problem needed fixing; fixed.
Go to Apple Menu > System Preferences >
Network, choose Network Port
Configurations from the Show popup menu,
and make sure that the configuration used to connect
to Internet appears at the top of the list.
It was showing Bluetooth first and ethernet 2nd; I moved ethernet to the top.
In Mail, open Window > Activity Viewer. What
do you see Mail doing there? Actually, you may be
able to avoid having to force quit Mail by canceling
whatever it’s doing (by clicking on the red stop icon
of the activity).
"Fetching new mail
Fetching 5 of 5: updates on buses - Haskell Middle School"
blue bar is moving, red stop icon is bright. I clicked on the stop icon and it "grayed out" but Mail did not stop the spinning circle next to the inbox. Still had to force quit.
What are your Mail > Preferences > Accounts >
Mailbox Behaviors > Trash settings?
Trash can is back! One problem solved...
Do you have any Mail plug-ins or any system utilities
that could interfere with Mail? In the Finder, go to
each of the following folders (if they exist). What
do you see there?
/Library/InputManagers/
~/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/Mail/Bundles/
None of the above folders exist.
In the user's ~/Library/Mail/ folder (the user with the problems), she has:
DefaultCounts
Envelope Index
LSMMap2
MessageRules.plist
MessageRules.plist.backup
OpenedAttachments.plist
SmartMailboxes.plist
and the following folders:
Mailboxes
[email protected]
Signatures
The Mailboxes folder has two more folders inside:
Deleted Messages.mbox
Outbox.mbox
The POP-... folder has the following folders inside:
Deleted Messages.mbox
Drafts.mbox
INBOX.mbox
Sent Messages.mbox
and one file:
MessageUidsAlreadyDownloaded2
Incidentally, I now have 9 copies of the same email in my inbox and 7 copies of another. They are multiplying like rabbits!
Thanks for your help so far.
17" iMac (intel) Mac OS X (10.4.8)

Laserjet 5000 with windows 7 driver cannot print multiple copies unless disabling mopier

Customer has Laserjet 5000 that they have been using for approx 5 years. It is connected to one computer with the standard parallel cable and the driver is using lpt1. It is used mainly to print word documents and a multi page publisher document. The computer used to be a windows xp computer and all worked well with the PCL6 driver and that is the only driver that was used
They just bought a new Windows 7 32 bit computer and now it has lost some of the functionality.
The first driver that was loaded was the driver that Windows 7 used after you use the windows update button that you get during the add printer wizard. I think it was the pcl 5 driver as that is the driver that the computer will install if you remove the printer and then restart the computer. Using this driver, when you choose to print more than one page or multiple copies, it will just print the first page or copy and there will not be any errors displayed.
I have since downloaded the PCL6 driver, PS driver and PCL5 driver from HP's website and tried all of them.
The PS driver will print more than one page, but when it gets to about the 4th page the printer prints out an error page. The error is PCL XL error, Subsystem: Kernel, Error: Unsupported protocol, Operator 0x0, Position:0
The PCl 6 driver will print the same error page and not print any print jobs, even if it is just a single page, single copy job.
The pcl 5 driver prints one page and then stops printing, no errors.
When I disable the mopier under device settings, the pcl5 driver will print everything just fine. Only problem is, it will not collate. The collate checkbox is available and checked when we try the multiple page multiple copy publisher document, but it just prints out as if we do not have collate checked. If we could get collation to work, than we are good to go.
I have not tried the PS driver with the mopier disabled.
The PCL6 driver stills returns the pcl xl error with the mopier disabled.
The printer does not have any extra memory, just the 4 mb standard that came with the printer. I am wondering if this is a memory issue triggered by Windows 7and I just need to get more memory for the printer. (Computer has 4 gb of memory)
Anybody else have a similar issue and got theirs fixed?
Thanks in advance.

Hi jnickelsen,
I understand the printer won't print multiple copies.
Thank you for your reply.
I will be happy to help you with this.
This printer doesn't have the Mopier settings.
What drivers are you using?
Did you download the drivers or are you using the Windows preinstalled drivers?
If you are using the Windows preinstalled drivers then I would download the latest drivers. Here is the URL for the HP LaserJet Full Feature Software and Driver.
I would download and run the Print and Scan Doctor since it might resolve the issue automatically.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.
Hope this helps.
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Gemini02
I work on behalf of HP

Unable to print multiple copies of documents on Win7 machine with Office 2010

Since upgrading to Windows 7, I have been unable to print multiple copies of documents in any MS Office 2007, 2010, Word Pad or Adobe Reader 9. I also experience the same problem if I print from Word Pad. The issue appears to be associated with the Collate Option in the Print Dialog box. If the Collate box is checked, I only get one copy of the document. If I uncheck the Collate box I get as many copies as I choose. The problem is that with the Collate box unchecked, I have to collate multiple copies by hand, and with 10 – 20 copies of multi-page documents that can be quite a chore.
The ironic thing is that MS Visio 2003, on the same machine, prints and collates as many copies as I choose, with the Collate box checked.
I can print multiple copies of Word 2003 documents from my wife’s Win XP machine to the same printer, but not from my Win 7 machine with Office 2010.
My printer is an HP LaserJet 1320nw and I have downloaded and installed the latest printer drivers from the HP Web site.
Has anyone experienced this problem, and if so, are you aware of a solution other than unchecking the Collate box?

I have the same issues with my LJ1320. I have Office 2010 and Windows 7 Ultimate 64 bit. However, my printing problem is more widespread since I have been unsuccessful at printing multiple copies of all types of documents, not just from Office 2010. For example, I have the same problem trying to print multiple copies from Internet Explorer.
I also have other problems printing from Office 2010 that you may not have discovered yet. I cannot print Excel spreadsheet grid lines from Office 2010 if those documents were originally created in an earlier version of Office. I tried saving them as Office 2010 documents and also using compatibility mode but nothing worked. These same documents print fine on the same printer from my laptop which uses Windows Vista and Office 2007. Also Excel spreadsheets originated in Office 2010 print nicely.
Looks like HP has a few bugs in their printer drivers.
I note that HP released a new Universal Print Driver for Windows PCL5x64 on Feb 18, 2011 (Version 5.2.6). Have you tried it yet?

Multiple copies problem with HP3550

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