Multiple copies when only 1 selected

Using ePrint to my 110 printer it prints 1 copy as selected. Later on at any time, out of the blue, it prints another.

Hi ArtHanlin,
Welcome to the HP Support forums. I understand that you are getting multiple copies of a printout when you have only chosen to have 1 copy when using ePrint.
To better assist you, would you please provide some further information:
1)       Are you printing from a computer or a mobile device?
2)      Are you using the ePrint computer software or the HP ePrint app?
3)      Does it happen all the time or with one specific document or document type?
4)      If you are using a mobile device are you connected to your home wireless network or connected to a mobile data plan?
5)      If using the HP ePrint app have you tried uninstalling and re-installing the app (this would require you to reactivate the app)?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Multiple copies when only 1 selected

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