Multiple Crashes and Printer Issues - Help!

I've been very disappointed in Snow Leopard. On my iMac it is freezing up constantly. I NEVER have to reboot that iMac, and in less than 48 hours since I've installed it, I've had to reboot 5 times . It looks like iPhoto of all things is the program that crashes it - can't really tell. The whole screen freezes, including the doc and all menu bar options. Nothing is clickable, but the mouse still works - but can't click or right click anything. Have to turn off and then back on again to fix it.
On my MacBook Pro 17", I have the latest Final Cut Studio installed, and I can't run Final Cut Pro at all!! I need to edit a video tonight, and it crashes every single time I try to do anything in the video - 5 crashes in a row and still counting.
Finally, none of my HP printers work now - can't print using the same paper options I had before to print pictures. Rosetta has been installed on both machines.
Is there any help to fix these?!?! I'm seriously considering putting Leopard back on all my machines.

Your warranty is for one year, so Best Buy should repair it under the warranty assuming there is something that needs repairing.
You may have a software incompatibility problem at work. You have been experiencing kernel panics so a first start would be to look at a panic log to see what it tells us. We can try diagnosing everything until the problem is tracked down or you can go the extreme route which is to backup your data, erase the drive, and reinstall OS X.
For the former visit The XLab FAQs and read the FAQ on diagnosing kernel panics. Also seeOS X- How to log a kernel panic. Then post the panic log here so we can see what it tells us.
I would also suggest you try booting into Safe Mode and see if your computer's problems cease. If they don't then create a new user account. Log out of your account and log into the new account. Do the problems cease?

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    System Information
    Time of this report: 7/23/2012, 19:59:46
           Machine name: DEX-PC
       Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
               Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.        
           System Model: Dell System XPS L702X
                   BIOS: Default System BIOS
              Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
                 Memory: 8192MB RAM
    Available OS Memory: 8086MB RAM
              Page File: 2096MB used, 14073MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
    System DPI Setting: 120 DPI (125 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 64bit Unicode
    DxDiag Notes
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
              Input Tab: No problems found.
    DirectX Debug Levels
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    Display Devices
              Card name: Intel(R) HD Graphics Family
           Manufacturer: Intel Corporation
              Chip type: Intel(R) HD Graphics Family
               DAC type: Internal
             Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_04B81028&REV_09
         Display Memory: 1696 MB
       Dedicated Memory: 64 MB
          Shared Memory: 1632 MB
           Current Mode: 1920 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: CMO1720
            Native Mode: 1920 x 1080(p) (60.010Hz)
            Output Type: Internal
            Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
    Driver File Version: 8.15.0010.2455 (English)
         Driver Version: 8.15.10.2455
            DDI Version: 10.1
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 7/20/2011 08:39:56, 8310272 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B78E66-4256-11CF-3669-B424B7C2C535}
              Vendor ID: 0x8086
              Device ID: 0x0116
              SubSys ID: 0x04B81028
            Revision ID: 0x0009
    Driver Strong Name: oem79.inf:IntelGfx.NTamd64.6.0:iSNBM0:8.15.10.2455:pci\ven_8086&dev_0116&subsys_04b81028
         Rank Of Driver: 00E60001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
       Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
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                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
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                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                         {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
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                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
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                Description: Speakers (Realtek High Definition Audio)
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                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0665&SUBSYS_102804B8&REV_1000
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                 Product ID: 100
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                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6312 (English)
          Driver Attributes: Final Retail

    Thank you for providing all details in your first post; very few posters do that.
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    John Blanchard: Sir, try it for yourself and come to your own conclusion. Each situation is different. I am beginning to think the problem is not just be the printer / print driver, but just may be 'Snow Leopard'. Apple needs to become more involved, not just the printer companies. You write, "Are you saying that saving to PDF doesn't work?" All I'm saying is this, "For me, it did not work. You must explore the situation to determine the functionality of your own individual system. For me, earlier on Saturday, I was printing through the printer AND printing to disk (PDF). I later did a "Software Update" including Epson Printer Update. Later in the morning, I went back online and was going to print a disk or PDF, but it would not function. I called AppleCare and explained the situation. The Tech told me to try my printer, I ask him "Well, what are we going to do?" This is the first time I discovered the problem was also with the printer. The Tech said, "YOU are going to call the printer manufacturer and inform THEM of THEIR problem." I said, I didn't get this update from Epson. I got it from AppleCare!" AppleCare wants us to keep our systems up to date. Well, I've got an updated system that is also (REDACTED). Terms not acceptable for a discussion board!

  • Reader X and printing issues

    This past weekend I updated  Acrobat on my wife's computer (Windows XP SP3).  I uninstalled Acrobat  9, downloaded and installed Acrobat X.  Everything seemed to work, I get  a frantic phone call Wednesday night from my wife (we are trying to  sell my house 40 miles away and I'm house sitting...), when she prints a  PDF form from the web, the printing is screwed up, the original font  appears to have some italics, that was changed to some sort of bold font  that is compressed horizontally, the kerning looks weird as well.  It  looks okay on the screen but totally screwed up on the printed page.
    So Wednesday night, I use her laptop that hasn't been updated (thankfully), downloaded and printed the page and it looks fine.
    I  had her test the same functionality on her work computer and the same  thing happens.  I also updated her work computer (from Acrobat 8) the  same weekend <sigh>.
    Does anyone have a clue?

    Hi Guys,
    Had the same problem at a client site and it was driving me crazy.  Turns out that its a very simple fix.  Under Preferences in the General tab, take a tick out of Enable Protected Mode at startup.
    Once I did that on all client computers they printed fine to all printers.
    Hope that helps some people.
    Cheers

  • App keeps crashing and freezing! HELP PLEASE!!

    I have brought an app called 'draw something' and it crashes all the time. It opens to the home screen and then crashes and shuts down and sometimes it doesnt even open.I have updated my iphone4s to the latest software,reinstalled it,restarted phone! HELP

    Try this link http://forums.omgpop.com/draw-something/11852-draw-something-frequently-asked-qu estions.html
    it also has support email there to
    Good luck!

  • Kernel panics, crashes and other issues

    hi all -
    i've been reading through tons of posts over the last week about my issue and trying to resolve it but can't seem to get my machine up and running consistently.
    it started crashing consistently on jan 10 - suspiciously the day the itunes update came out - and i have since run the fixes people posted relating to that update to no avail.
    i keep getting kernel panics - while i'm running photoshop, safari, word, textedit, ical, etc. i took it to a mac authorized repair shop, but they gave it back to me saying they couldn't duplicate the issue described. it started happening again right away - i unplugged everything except the keyboard and mouse. still got them. have run disk utility from the startup disks several times.
    one thing i noticed was it seems to repair the same problem every time - "invalid extent entry". i found a post on this board that said only disk warrior can fix that problem in 10.3.9. disk utility says it fixes it, but it comes up every time...
    also - after i downloaded and ran onyx it seemed to be better for the last two days. and then today i plugged my scanner in and tried using it. it crashed photoshop and then everything else started crashing even though i unplugged the scanner. i tried looking for a driver update for it, but os 10 couldn't open the file i downloaded from epson - which was:
    TWAIN Driver and EPSON Scan Utility v2.65A
    Macintosh OS X (v10.2.x - 10.3.x)
    epson11385.sea.hqx - 34.2MB - posted on 04/18/05
    a window popped up that said the file didn't appear to be compressed and i should get more information from the manufacturer. i read on this forum that bad drivers can cause kernel panics, but i can't seem to load the update. i also trashed my epson printer driver for good measure.
    1) so my first question is: could the invalid extent entry problem be causing kernel panics? or are the two unrelated? should i definitely download disk warrior to fix that?
    2) also something i haven't been clear about regarding repairing permissions - do you have to boot from another drive to repair permissions? my internal drive is my startup disk, and i don't have a bootable external drive. i tried repairing permissions with onyx, but it crashes every time. is this because i need to boot from another disk? how do you do that and run onyx?
    3) has anyone had the problem with panther not opening the epson 4870 driver update?
    i've been trying to solve this for weeks...i'm about to swear off technology altogether and move to the mountains.
    thanks for any suggestions you might have!
    slowjane
    g4 gigabit ethernet powermac dual 500 mhz processor Mac OS X (10.3.9) epson 785epx printer, epson 4870 scanner
    g4 gigabit ethernet powermac dual 500 mhz processor Mac OS X (10.3.9)
    g4 gigabit ethernet powermac dual 500 mhz processor Mac OS X (10.3.9) epson 785epx printer, epson 4870 scanner

    You are doing fine. Don't beat up on yourself (bad ram will do pleanty of that by itself).
    Until you get the ram figured out there is no hope for a stable system. If you have bad ram then it will corrupt the system as fast as you can repair it.
    If you have the hardware test disk it has a ram tester that can, depending on the system and disk, run in extended(on the menu) or looped mode(command l). It usually reports which stick of ram is bad. On a desktop this is a big deal.
    On a laptop it is much easier. You usually have a limited number of ram slots. I don't know what mac you are running because you have not filled out any of the info for your profile.
    Pull all but one stick of ram and run on the other to see if that helps. If no change, run on the other stick and see if that helps. If all the ram is non Apple then it could be either. Apple ram is usually, but not always, good ram that stays good. By the way, with the dry weather we are having it is important not to risk static zapping of your mac. The easiest way to ground yourself is to be bare foot then touch the power supply case or other metal interior surface of the computer before tackling the electronics.
    I like Crucial Ram but OWC also has a lifetime guarantee and they stand behind the ram. If the vendor of replacement ram has a bench tester then that is the best you can do without putting the ram in your mac.
    Once you get good ram in your mac then concentrate on the system. In my opinion, Disk Warrior is the only utility that one needs to purchase for X. It can keep fixing your directory but if the ram is bad X will keep getting corrupted again.
    That the permissions are not running off of disk is, yes, a bad sign.
    When the ram is replaced;
    If you have a backup hard drive I'd make sure that it has, at a minimum, all your user data. You can also do this with cd/dvd's.
    Reformat the hard drive and zero it to map out bad blocks.The system and applications can be reloaded later and your user data can be imported to the clean, new system. That is what I would make my mind up on doing.
    It may be possible to keep your current system running with good ram and Disk Warrior but the odds are that some files have been corrupted and will rear their ugly heads in the future.
    Just my 2 cents.

  • Multiple computers network printing issues

    Hi All,
    I am hoping someone can help.
    I have 8 x 2.4 ghz 24" Imacs operating 10.4.11 networked via ethernet to two printers, (Canon ipf5000 and Canon ipf6100). The Imacs are wired through Cisco switches to the printers. When sending from Adobe CS4 I use a specific Canon printing plugin for the printers mentioned. When I have multiple print drivers running, (or even open and not active), the printer driver can't handle it. The various drivers seem to affect each other causing miscues galore. Will a true print server clear this up?
    Any thoughts or suggestions?
    Thanks in advance,
    phil

    Hi j_dext,
    I understand the printer is setup on the network and working on the one computer but the other one isn't recognizing the printer.
    I will be happy to help you.
    Print a configuration page to get the printer's IP address.
    Printing Information Pages. Go to the section M1210 / M1218nfs series to print it from the control panel.
    If you have a valid IP address for the printer then try and access the embedded web server for the printer.
    Type the IP address into Internet Explorer address bar.
    If it loads the printer's network page then the printer is on the network.
    Power cycle the computer and router.
    Make sure the computer is on the proper network.
    Find out what the computers IP address is.
    Hold down the Windows key on the keyboard and the letter R.
    Then type "cmd", then type "ipconfig".
    Check the computers IPv4 address.
    The first 3 sets of numbers should match the first 3 sets of numbers on the printers IP address to be on the same network.
    Do the first 3 sets of numbers match the printer's IP address?
    Try and ping the printer.
    In the same window type ping IP address of printer. (space in between ping and the IP)
    Do you get any replies back?
    Then run the installation again if everything is recognized and you get a reply back.
    HP LaserJet Full Feature Software and Driver 32 bit.
    HP LaserJet Full Feature Software and Driver 64 bit.
    Please let me know if this resolved the issue or if you need further assistance.
    Thank you for posting on the HP Forums.
    Have a great weekend!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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