Multiple crashes of latest iTunes

My iTunes completly froze my machine 4 times in a short period of time today. I was doing some work and listing to music. Each time it froze it was while I was browsing albums in the cover flow.
What was so annoying about it is that in every case it rendered my computer unuseable, I had to hard reboot each time.
is this a known issue or something wierd going on with my machine? I'm running 10.5.2.

First I'd like to say it doesn't sound like Zone4 is having the same exact problem. While it may be similar, ours is specific to cover flow and specific to the MBP. Check my thread, "iTunes completely locks up my MBP". There aren't any answers yet but you will find more people with the exact same problem. I'm trying to group all the threads on this topic together at the top of the list by replying to them all.
Problem: Complete system lock up.
Variables/requirements for lock up: iTunes playing music while flipping through cover flow.
What happens?: System lock up. Able to move only cursor which eventually turns into the spinning/loading beach ball. Can't adjust volume through keyboard however "caps lock" and "num lock" lights still work. When lid closes, it continues to play song (or so I've heard). Once the song is over, it won't go to next song or unlock. It just sits in a state of unusability.
System Affected: MBP running Leopard.
Fix: manual restart MBP and DON'T use cover flow mode in iTunes (unless you want to test the lock up... ha)
Anyway, I hope this compiled list helps to direct somebody to a fix that can be posted here. Good luck.
-Dave

Similar Messages

Windows 7 premium 64 bit crashes after latest itunes update

Yesterday while on the internet, a notice popped up on my windows pc to update itunes. I closed the internet and updated itunes, restarted the pc and nothing worked...error message "IAStorIcon has stopped working." had to restore my computer to an earlier time…had a lot of problems. Is there a problem the latest itunes update? Now I’m concerned about installing itunes. Has anyone else had this problem? I have never had a problem with itunes in the past. I have been using itunes for a long time. I would appreciate any help.

Yesterday while on the internet, a notice popped up on my windows pc to update itunes. I closed the internet and updated itunes, restarted the pc and nothing worked...error message "IAStorIcon has stopped working." had to restore my computer to an earlier time…had a lot of problems. Is there a problem the latest itunes update? Now I’m concerned about installing itunes. Has anyone else had this problem? I have never had a problem with itunes in the past. I have been using itunes for a long time. I would appreciate any help.

I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

Itunes crashed after latest updat

Itunes crashed after latest update. I have uninstalled it but cannot reinstall it??

Hey duffy-1,
Thanks for the question. It sounds like you are having issues re-installing iTunes. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

ITunes Crashes after clicking iTunes Store but updated with the latest version

iTunes Crashes after clicking iTunes Store. iTunes is updated with latest version still it didn't helped, have uninstalled & reinstalled.
Provide some resoultion

Hello energeticbala
Continue your troubleshooting with the article below for issues with iTunes crashing. Try opening it in Safe Mode and go to the iTunes Store to see if it stills works. The article will go on to troubleshoot if it user specific or system wide.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G.

PC completely crashed after installing latest iTunes update-coincidence?

I downloaded and installed the latest iTunes upgrade yesterday. After doing so it asked me to restart my PC which I did. However, my PC would not then start, I get a black screen with the message:- "windows could not start because the following file is missing or corrupt - \windows\system32\config\system "
I have tried rebooting from the "last known good configuration" in "safe mode" and have also tried restoring the system with the cdrom that came with the PC.
Is this problem connected to the iTunes download or is it just a coincidence that my PC has crashed immediately after this?? It seems very starnge as I have never had any problems like this before. I am now using my work laptop to post this message as my home PC seems to be completely kaput.
Has anyone any advice or has anyone suffered the same problem?

This error is often due to a corrupted registry. I am afraid I can not help you myself, but this Miscrosoft article seems to cover it:
http://support.microsoft.com/kb/307545
If you google: missing corrupt \windows\system32\config\system
you will find quite a few other hits about the problem.
PS I noticed that the Microsoft method does not aply if you have an OEM installed Windows:
+Warning Do not use the procedure that is described in this article if your computer has an OEM-installed operating system. The system hive on OEM installations creates passwords and user accounts that did not exist previously. If you use the procedure that is described in this article, you may not be able to log back into the recovery console to restore the original registry hives.+
Message was edited by: polydorus

HT204406 iTunes Match crashed my iTunes before it completes running my library. I'm running the latest iTunes version.

Everytime I run Match, it runs my laptop hard and crashes. I've had the application for a few months now and I've yet to use it.
I'm running the latest iTunes version, all updates are are completed. Thanks for help.

Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
All the best,
Sterling

ITunes keeps crashing with latest update when I try to sync my iPad and iPhone. No issues syncing my ATV's. Any suggestions?

In fact, when I am in iTunes and click on either my iPad or IPhone it shows the sync options and ten within 10 or so seconds iTunes gets the "closed unexpectedly" error message. Very frustrating....updated to latest iTunes version yesterday, and this issue started today. Thanks in advance for your ideas.

bristles wrote:
... the version I'm on is 10.5.8.
If possible... you need to Upgrade to Snow Leopard = OS X 10.6.x (which will Run iTunes Version 11)
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...
NOTE:
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com
The above site also has videos on how to Install RAM should you need it...

How to update software on multiple iPhones using same iTunes account?

How to update software on multiple iPhones using same iTunes account?

SeanB15 wrote:
Here are more details on my situation which should help clarify things...
I purchased three iPhone 4 models back when they first came out (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is (as I understand it) that I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct without wiping out the separate contact lists, etc. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates and still be able to manage separate contact lists, etc. If I go this route, I assume we will lose all the apps on phones #2 and #3 that we have been "sharing"... correct? Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, one of you can help me??
we have 2 iphone 4's synced to the same itunes account for apps and music since the day we bought them, but each has a different icloud acct. they have both been updated on the same itunes account with every update that has come out since we bought them in december of 2010. nothing on either phone has ever been lost or duplicated. having said all that, maybe i'm missing something here, but we have had no problems. we do have itunes setup to sync manually. i do believe i'm a piker compared to lawrence finch, but i'm just telling you what happens in my house. maybe check with apple? is there a store near you?

1) I have multiple accounts at the iTunes store and none are now associated with my purchases...I think because passwords have been associated with various id's and I can't log in and access those purchases. I want to get back to being able to use one i

1) I have multiple accounts at the iTunes store and none are now associated with my purchases...I think because passwords have been associated with various id’s and I can’t log in and access those purchases. I want to get back to being able to use one id and password and be able to access those purchases.
2) When I upgraded my iPhone 3gs, to the latest version 5.0.1 (9A405), is when I noticed that i couldn’t update my applications. There are two names/accounts on the phone and prior to the update there was just the one. I have tried entering every conceivable password that I have ever used and get the incorrect password error every time. The apps on the iPhone are apparently associated with several/different accounts. I just want to get everything back to the way it was. One id and one password with purchases associated with just one account that can be updated on my computer as well as my iPhone.

Hello sadiepix,
The following article details several things that can be done to quell iTunes' constant need for authorization.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Cheers,
Allen

"Itunes can not connect to this Ipod. An unknown error occurred." I get this message when I plug my Ipod touch into my Imac. I have restored the Ipod and have the latest Itunes. I have tried different cables and a macbook.

I have an Ipod touch 8GB, an Imac and an apple laptop. I have had this Ipod for years and it has been synced at different times to my Imac and laptop. Recently the battery ran way down on my Ipod. I plugged it into my Imac. After it charge I had to restore it. After I restored it Itunes couldn't connect to it because, "An unknown error occurred". I tried to connect it to Itunes on my laptop and got the same error message. I have tried different USB cables. Since Itunes won't connect, I can't do another restore. I don't know what do try from here.
Some additional info that might be related to this. Just before this Ipod problem came up I crashed my hard disk on the Imac. I had to erase it and reload all my stuff (I was able to copy the contents to a hard drive connected to my laptop using the firewire - I couldn't use time machine because of the crashed HD.) My Imac has been restored to the latest Itunes - I am running OSX 10.6.8.

Thanks for the help Ricky.
I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
Dan

Computer crashed, lost all itunes but they are still on IPOD- sync trouble

My computer crashed and I lost everything including my itunes library- luckily all my music is on my ipod. I found the latest itunes and installed it and then found I had to register the computer for itunes which I did. There is an option to tranfer purchases (which I assume means transfer them from my ipod to my computer) but every time I try this the whole thing freezes. Also the computer appears to sometime have trouble recognising the ipod- when I try to access the USB through my computer is says there is no disk. It appears I can't put any new songs on until I sync the ipod- but my only options appear to be sync and erase and I will lose hundreds of dollars of music.

Welcome to AD!
Is your PC authorized for the itunes store? If so, when you connect your ipod, you should see a message about transferring purchases. Here is a screenshot of that message
http://support.apple.com/kb/HT1848
Clearly, you DO NOT want to push the "erase and sync" button!

TS1717 While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please :(

While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please

That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

HT1420 Just tried to download and install latest Itunes update and it would not load correctly. Keep getting a warning that file MSVCR80.dll is missing. I have reinstalled Itunes but did not correct. I have a PC with Windows XP. Itunes ran great prior to

Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99732)

Problems with latest iTunes (7.4.3.1)

Hi everyone,
I just installed the latest iTunes and it just doesn't see my 3rdG iPod nano. I used the previous version this morning and everything was fine... Now what?? I can see my 4th generation iPod classic, but my nano is not seen in both Windows and iTunes... Does anybody have the same problem? I tried every usb hub on my PC, I tried to use another usb cable, it just doesn't work.
PLEASE SOMEONE HELP ME!!! thanx

Have EXACTLY the same problems - 7.4.3.1 refused to see iPod (60GB 5th Generation) in either Windows or iTunes, then asked me to re-format the iPod's drive as it was not compatable with Windows XP !! It then crashed the machine. The solution that I found worked was simply to uninstall 7.4.3.1 and re-installed the previous version (7.4.2.1) All is now good in the land of the mp3. Hope that helps. Good luck.

Multiple crashes of latest iTunes

Similar Messages

Maybe you are looking for