Multiple devices - finding who purchased...

This is an odd problem - my company purchased several iPads for board members. They were all registered and set up with the same iTunes ID, therefore they all have the same credit card information when accessing the store. This was by design, we wanted them to be able to download business apps on our dime.
Someone apparently is taking advantage of this and is purchasing large amounts of music from the store. I can go and look at the account, and see the recent purchases, but I cannot tell which device the music was downloaded to. Do any of you know how I can find that information short of recalling all the iPads? Thanks for any help.

Did you ever hear anything different on this? I'm having the same type of problem with my kids!! I removed my credit card from the account, but I haven't been able to determine which of my two college kids bought 3 seasons of a television show in the last few days. They both deny it

Similar Messages

  • HT201304 oh, my God. Was anything ever so poorly explained as the use of one id for multiple devices? who, where can anyone help sort out the mess that has developed?

    I have used my iphone 4s for over a year. Recently, I bought two ipod touch devices, one for each of my children. While attempting to set up their ipods, even with email advice from apple, we have become utterly confused as to whose apple id is on whose phone/ipod, why some apps automatically appear on two devices but not on the third (it varies). Most worryingly, in app purchases is DISABLED on my iphone but my children can still purchase in-app purchases without my knowledge and have run up bills (fortunately not huge bills). Why would anyone want to allow this???? If I have consciously disabled in app purchases under my apple id on my iphone, why would the default on another device be to allow in app purchases, when using my apple id?
    When setting up my children's apple ids, I wanted them to have their own apple id to avoid this kind of confusion but we got warnings that they were not allowed to have an apple id (presumably too young?) . But they have got their own ipods and should be able to purchase items using itunes cards so why cant they have an independent apple id? And what's the difference between the apple id and the itunes id?
    Is there anyone who can help clear up this mess?

    You have to diasable in app purchases on the device itself, NOT the id.
    If you want in app purchases disabled on the ipods, then you will have to do this on the ipods themselves.

  • If i buy an app can i use it on multiple devices?

    if i buy an app can i use it on multiple devices?

    Apps purchased from the Mac App Store will only run on the Mac OS X.
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    Apps installed on iOS devices will not run on the Mac OS X and vice versa.

  • Audio book multiple devices

    Are you not allowed to put an audio book on multiple devices?  I purchased an audio book via itunes and synced it to my ipod nano no problem.  Then I tried to put it on my iphone 5 and itunes won't let me.   Please advise

    What keeps Apple from gaining a contract like Audible makes with its books? I am able to download Audible books infinite times through audible, it seems a better idea to just not buy books on ITunes then.

  • I have one apple ID for multiple devices in my family.  I'd like to keep it that way for itunes/app purchases.  I would like a simple step 1, step 2, step 3 response on what I need to do to separate all other features like imessage, contacts, emails, etc.

    I have one apple ID for multiple devices in my family.  I'd like to keep it that way for itunes/app purchases.  I would like a simple step 1, step 2, step 3 response on what I need to do to separate all other features like imessage, contacts, emails, etc.
    I have been reasearching how to do this on the internet, but I haven't found an easy explanation yet.  My family is going crazy over each others imessages being sent to others in the family and not being able to use FaceTime because of conflicting email addresses.  I have read that if each person gets their own iCloud account, this would work.  However, I need to know what to do after I set everyone up with their own iCloud account.  Do I make that the default email address to be contacted or can they still use their hotmail email addresses.  Any help- with easy explanation- would be much appreciated!!

    We do this in my family now.  We have one account for purchases, so it is used to share music and apps (I think that is in Settings/iTunes & App Stores).  Each iDevice has this configured.
    Then, each of us has our own iCloud account that is configured under Settings/iCloud.  That then allows us to have our own Mail/Contacts/Calendars/Reminders/Safari Bookmarks/Notes/Passbook/Photo Stream/Documents & Data/Find My iPhone/and Backup.  That Backup piece is pretty sweet and comes in handly if you replace your iDevice.  You can just restore from it.
    So we all share the Apple Store account but we all have our own iCloud accounts to keep the rest seperate or things like you mentioned are a nightmare.
    In answer to what iCloud does for you: http://www.apple.com/icloud/features/
    Think of it as an internet based ("cloud") area for all of those items listed in my response.  What you need to remember is photo stream only maintans the last 1000 pictures so don't count it as a complete backup solution for your pictures.  Even though I rarely sync with a computer these days, I do still try to sync my phone with iPhoto (I have an iMac) so that I have copies of all of my pictures.  1000 may not stretch as far as it sounds.
    Message was edited by: Michael Pardee

  • ITunes movie purchase on multiple devices?

    I did a quick search and did not find what I was looking for.
    I'm thinking about purchasing movies from iTunes and before I do, I was wondering what the policy was for transferring the movies to multiple devices? Can I transfer them to my iPhone and my iPod nano?
    I know for rentals it is only 1 device at a time. Is movie purchase the same? Thanks.

    Purchase is different. You can have the purchased movie on any of your (up to 5) authorized computers and any of your compatible iPods/iPhones. I often have movies or television shows synced to both my Touch and my 3rd gen Nano as I tend to have one with me at certain times and the other at other times.

  • Purchased music saga across multiple devices!!  Oh and greyed out iTunes tracks!!

    Ok, this has been bugging me for a while now!  This post spans many common questions regarding the iTunes store, purchased music held within iCloud and how that purchased music relates to multiple iOS devices.  I cannot work out how this is all supposed to fit together and I honestly believe there is some fundamental issues with either my account or the system as a whole.  To explain I am going to use my iPhone 6 and my iPad Air 2nd generation to show you the current situation.
    Ok, below is my iTunes store music purchases, as viewed in iTunes on my Mac Mini.  31 albums in total, some may not be full albums as it may have been a single that I bought from an album.
    Ok, both my iPhone and iPad are set to "Manually manage music and videos" in iTunes and all music has been deleted from them both via Settings > General > Usage > Manage Storage.  There is ZERO music held on either device, neither manually moved there from iTunes or downloaded to the devices from my purchases in the cloud (the 31 albums above).
    Ok, within Settings > Music on both devices, "Show All Music" is off.  This should mean that if I go into the Music app on both devices, my device should show no content.  My understanding is correct about this yes?  Here is the result on each device.
    iPad: This is to be expected
    iPhone: Something is wrong here (8 albums showing in total)
    None of the above can be swiped left to delete and all play while in airplane mode so they ARE stored locally!  They may have been synced to the iPhone in the past via iTunes, however now they should not be there.
    The questions here:  Why are they on my iPhone?  Why has the first album been split (if I add it manually to my iPad using iTunes then it goes on as one album)?
    More importantly, how do I get rid of them?  They don't show as present in iTunes when connected, they don't show in "Manage Storage" and I can't swipe left to delete.
    Moving on!  I will now turn on "Show All Music" on my iPad.  I expect now to see all music purchased from the iTunes store, i.e. the 31 album's.
    Nope! I now see 29 albums and 1 of those will be the split album so 28 in total.  Where is the other 3 shown in iTunes purchases?  Hang on, see below the first album?  Professor Green! I bought that from iTunes come to think of it but it doesn't show as one of my 31 albums!  The same can be said for the other 21 albums that now appear!  8 that seem to be stuck and 21 more when "Show All Music" is turned on.  The 31 albums showing in my iTunes as purchases are nowhere to be seen!!
    Also worth noting is that Cream Club Anthems 2012 is also split into 2 albums on my iPad displaying whats in iCloud so not just on the music that seems to be stuck on my iPhone.  Sigh!
    Ok, on my iPhone, when I turn on "Show All Music" i get the exact same 29 albums as shown above on my iPad.
    So 2 issues based on this!  My purchases in the cloud are not complete and have split one album, this is proved by my iPad showing no content when "Show All Music" is turned off.  Second is that when I turn that setting off on my iPhone, I am left with albums on my device, despite all music being deleted and one of the "sticky" albums is split into 2 albums.
    I will throw this one in too.  "Show All Music" set to off and all music deleted by iTunes and swiping left on my iPhone.  Connect to iTunes and have a look what is on my device!  What the **** is all this crap?  Can't be deleted and definitely not present on the device!
    Not good enough Apple.  I have seen multiple threads with people asking questions relating to all the above and no one has given a comprehensive answer as to why this happens!  I use Apple products exclusively now as everything is supposed to fit together seemlessly.  As you can see from above, it just doesn't!

    I am assuming someone at Apple has seen this as today all my music shows with "Show All Music" selected.  However, the split album is still split and when I turn off the aforementioned setting the 8 albums still show.
    It's reminding me of the old Windows Media Player days!

  • Is there any way that I can share an in-app purchase over multiple devices even if they are under the same iTunes account?

    So there are several iOS devices in my family and on one of our iPads we have purchased an in-app purchase. I also have the same app on another iPad and would like to also have access to that in-app purchase. Both of these devices are under the same iTunes account so is there a way to share this in-app purchase across multiple devices?

    You can check here  >  iTunes Store: About In-App Purchases
    But I don't think this is possible.

  • We have multiple devices in the family, including now 4 iphones, all who share the same Apple ID. I want to stop this, but need thoughts on multiple IDs as Findmyphone works well as same ID?!

    We have multiple devices in the family, including now 4 iphones, all who share the same Apple ID. I want to stop this, but need thoughts on multiple IDs as Findmyphone works well as same ID?!

    I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
    What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
    Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
    Thanks again for "anyone" that can help me!!!

  • In-App purchase multiple devices...is there a limit?

    I'm looking to purchase in-app purchases, and I know that Non-replenishable apps can be transferred to multiple devices authorised with the same iTunes Store account. I was just wondering if there is a limit to how many devices these can be transfered to, as we have around 70 devices needing the in-app purchase?

    Hello eagjdw
    You can keep the one Apple ID for purchases and then create another one for a personal account for contacts and calendars. The article below will assist further
    Using your Apple ID for Apple services
    http://support.apple.com/kb/ht4895
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • TS4006 How do I add multiple devices to find iphone

    How can I add multiple devices to my find iPhone app

    Just set it up from the Settings app on each of the phones that you want to use. Instructions: http://support.apple.com/kb/ph2697

  • Please, I have need Almsaah device iPhone 5 purchased from an Iranian person got the lock code Last updated him but I could not activate it until the program find my phone phone

    Please, I have  need Almsaah device iPhone 5 purchased from an  Iranian person got the lock  code Last  updated him but I could not activate it until the program find my phone

    Please, I have  need help device iPhone 5 purchased from an  Iranian person got the lock  code Last  updated him but I could not activate it until the program When Mai phone

  • I "downloaded" the newest iphone software (5.1.1.) instead of "download and install" cause i have multiple devices, now i have no idea how to find it?

    I "downloaded" the newest iphone software (5.1.1.) instead of "download and install" cause i have multiple devices, now i have no idea how to find it? It said that the download had completed 5 hours later and now when i plug in my iphone and click update it starts downloading it again even though i've already done that. How do i install the update i've already downloaded?

    Do you know where the downloaded file is saved ?? Use the SHIFT button while pressing the restore option in iTunes. It will allow you to browse the downloaded file.

  • How can i find out which of my apple devices made a purchase from the app store?

    How can i find out which of my apple devices made a purchase from the app store?

    Not possible as purchases can be downloaded to all devices using the same Apple ID.

  • Extremely difficult to toggle switches on and off in settings in iOS6, on multiple devices, iP5, 4S, 4 and new iPad. Are others finding the same issue?

    Extremely difficult now to toggle switches on and off in settings in iOS6, on multiple devices, iP5, 4S, 4 and new iPad. Are others finding the same issue?

    I solved this by reset of the Wifi (unplug cable and power to both modem and wifi ... wait 60 sec ... plug in modem cable and power ... plug in wifi power and LAN to modem ... restart AppleTV and Mac ... Turn Home Share 'OFF' in iTunes then back "ON" ... it took ~60 sec for the AppleTV to pick up my Mac in computers.

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