Multiple Errors on Adobe Creative Suite 5.5 Program Launch

Hi, I'm having trouble with my Adobe Creative Suite - I have the Master Collection 5.5 on Windows 7 that I installed a few years ago but recently (without any changes to the computer at all now...) I have error messages occurring when I try to launch every program - Photoshop for example says 'either not designed to work on windows or contains an error' and Illustrator just says 'an unknown error has occurred' . How can I fix this?
P.s I do have the disks and serial numbers but I cannot remember my activation key. I also bought the programs at university and was assured I could keep using it after I graduated - will this be a problem?
P.p.s I'm dreadful with technology - can anyone walk me through this in baby steps please?
Thanks
Amy

Amy for information on how to locate your serial number under your account at http://www.adobe.com/ please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  If the serial number is not under your account then please contact our support team to determine if the serial number is available under a different account.  You can contact our support team directly at Contact Customer Care.  If you are not being presented with a chat option for your serial number concern then please use a different web browser.

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  • Recently i upgraded my operating system from snow leopard to mavericks.  no my adobe creative suite 4 programs do not launch. it gives me an error code of 150.30 which has to do with licensing.  I tried to download adobe license repair app but

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    10/30/2014 09:38:57 [INFO] PipeThread - 380 bytes read on pipe
    10/30/2014 09:38:57 [INFO] PipeThread - Data recieved on pipe. Sending the data to the main thread to process and show window
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    10/30/2014 09:38:57 [INFO] PipeThread - Pipe Disconnected
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    10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - Unloading applet
    10/30/2014 09:39:00.383 [INFO] PDApp.HostMessageHandler Recieved force window close message
    10/30/2014 09:39:00.383 [INFO] PDApp.HostMessageHandler Sending message to native
    10/30/2014 09:39:00 [INFO] PDApp.WindowManager - Window destruction reached for ID - 1
    10/30/2014 09:39:00 [INFO] PipeThread - Pipe Connected. Waiting for data to come on pipe
    10/30/2014 09:39:00 [INFO] PipeThread - 2 bytes read on pipe
    10/30/2014 09:39:00 [INFO] PipeThread - Data recieved on pipe. Sending the data to the main thread to process and show window
    10/30/2014 09:39:00 [INFO] PipeThread - Message Sent to main thread
    10/30/2014 09:39:00 [INFO] PipeThread - Disconnecting pipe
    10/30/2014 09:39:00 [INFO] PipeThread - Pipe Disconnected
    10/30/2014 09:39:00 [INFO] PipeThread - Terminating the pipe thread
    10/30/2014 09:39:00 [INFO] PDApp - Terminating native MessageQueueManager
    10/30/2014 09:39:00 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
    10/30/2014 09:39:00 [INFO] PDApp - Terminating native AppletManager
    10/30/2014 09:39:00 [INFO] PDApp.AppletManager - AppletManager destructed
    10/30/2014 09:39:00 [INFO] PDApp - Terminating WindowManager
    10/30/2014 09:39:00 [INFO] PDApp.WindowManager - Destroying PDApp main window's
    10/30/2014 09:39:00 [INFO] PDApp.WindowManager - Destroying PDApp main window's sucessfully
    10/30/2014 09:39:00 [INFO] PDApp - Terminating ExternalGateway
    10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
    10/30/2014 09:39:00 [INFO] PDApp - Terminating MessageHandler
    10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - MessageHandler finalize...
    10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - MessageHandler destructed
    10/30/2014 09:39:00 [INFO] PDApp - Terminating NativeCommandHandler
    10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
    10/30/2014 09:39:00 [INFO] PDApp - Terminating AsyncMessageProcessor
    10/30/2014 09:39:00 [INFO] PDApp.AsyncMsgProcessor - Destroying AsyncMsgProcessor
    10/30/2014 09:39:00 [INFO] PDApp - Terminating NativePlatformHandler
    10/30/2014 09:39:00 [INFO] PDApp - Terminating logger
    10/30/2014 09:39:03 [INFO] PDApp - Build Version - 1.0.175.0
    10/30/2014 09:39:03 [INFO] PDApp - Logging Level verbosity Set  to 4
    10/30/2014 09:39:03 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 7
    10/30/2014 09:39:03 [INFO] PDApp - DWA AppletID argument not specified on command line. Trying to find the existing instance
    10/30/2014 09:39:03 [INFO] PDApp - This is the first instance so creating a thread for listening to the created pipe
    10/30/2014 09:39:03 [INFO] PipeThread - Pipe thread started
    10/30/2014 09:39:03 [INFO] PDApp - Starting AsyncMessageProcessor
    10/30/2014 09:39:03 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
    10/30/2014 09:39:03 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor started. on thread id = 5284
    10/30/2014 09:39:03 [INFO] PDApp - Detecting Applet Database Library file...
    10/30/2014 09:39:03 [INFO] PDApp - Fetching Applet registeration information...
    10/30/2014 09:39:03 [INFO] PDApp.AppletManager - AppletManager initialize...
    10/30/2014 09:39:03 [INFO] PIM - Build Version - 1.0.175.0
    10/30/2014 09:39:03 [INFO] PIM - Logging Level verbosity Set  to 4
    10/30/2014 09:39:03 [INFO] PIM - CREATE PIM Instance ...
    10/30/2014 09:39:03 [INFO] Utilities - File does not exist
    10/30/2014 09:39:03 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
    10/30/2014 09:39:03 [INFO] PIM - Current db schema version on machine 1.
    10/30/2014 09:39:03 [INFO] PIM - Current db schema version to install 1.
    10/30/2014 09:39:03 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
    10/30/2014 09:39:03 [INFO] PIM - PIM Database is Up To Date.
    10/30/2014 09:39:03 [INFO] PIM - PIMSqlite closeDB status 0
    10/30/2014 09:39:03 [INFO] PIM - FREE PIM Instance ...
    10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Applet database path - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..
    10/30/2014 09:39:03 [INFO] PDApp.AppletManager - PIM library path - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\AdobePIM.dll
    10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Loading PIM library...
    10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Getting applet data from Applet database
    10/30/2014 09:39:03 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is DWA:1.0.177.0|LWA:1.0.175.0|PDApp:1.0.175.0|UWA:1.0.175.0
    10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Registering Applets...
    10/30/2014 09:39:03 [INFO] PDApp.WindowManager - Initializing native WindowManager
    10/30/2014 09:39:03 [INFO] PDApp.WindowManager - Creating window instance
    10/30/2014 09:39:03 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
    10/30/2014 09:39:03 [INFO] PDApp.WindowManager - Creating APE stage instance
    10/30/2014 09:39:03 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
    10/30/2014 09:39:03 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
    10/30/2014 09:39:03 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
    10/30/2014 09:39:03.522 [INFO] PDApp.StartupCommand Logging Level verbosity Set to  INFO
    10/30/2014 09:39:03.522 [INFO] PDApp.StartupCommand Processing the startup Command
    10/30/2014 09:39:03.523 [INFO] PDAPP.AppletManager Starting Applet registeration...
    10/30/2014 09:39:03.527 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
    10/30/2014 09:39:03.529 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
    10/30/2014 09:39:03.533 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - it_IT
    10/30/2014 09:39:03.546 [INFO] PDAPP.AppletManager Loading progress0 out of 521002
    10/30/2014 09:39:03.547 [INFO] PDAPP.AppletManager Loading progress65536 out of 521002
    10/30/2014 09:39:03.548 [INFO] PDAPP.AppletManager Loading progress131072 out of 521002
    10/30/2014 09:39:03.549 [INFO] PDAPP.AppletManager Loading progress196608 out of 521002
    10/30/2014 09:39:03.550 [INFO] PDAPP.AppletManager Loading progress262144 out of 521002
    10/30/2014 09:39:03.551 [INFO] PDAPP.AppletManager Loading progress327680 out of 521002
    10/30/2014 09:39:03.552 [INFO] PDAPP.AppletManager Loading progress393216 out of 521002
    10/30/2014 09:39:03.553 [INFO] PDAPP.AppletManager Loading progress458752 out of 521002
    10/30/2014 09:39:03.554 [INFO] PDAPP.AppletManager Loading progress521002 out of 521002
    10/30/2014 09:39:03.713 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
    10/30/2014 09:39:03.714 [INFO] UWA.ZStringLoader Trying to load ZString for preferred locale - it_IT
    10/30/2014 09:39:03.716 [INFO] UWA.ZStringLoader Applet locale set to - it_IT
    10/30/2014 09:39:03.810 [INFO] UWAApplet.Startup Processing the startup command
    10/30/2014 09:39:03.812 [INFO] UWA.LoadWorkflowCommand Processing the LoadWorkflowCommand
    10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Loading Applet - UWA_Native for WindowID - 1
    10/30/2014 09:39:03.853 [INFO] UWA.HostMessageHandler Preferences xml received: <result>
      <Preferences>
        <UpdaterPrefSchedCheckFreq>0</UpdaterPrefSchedCheckFreq>
        <UpdaterDailyScheduledTimeHH>2</UpdaterDailyScheduledTimeHH>
        <UpdaterDailyScheduledTimeMM>0</UpdaterDailyScheduledTimeMM>
        <Automatic>0</Automatic>
        <AutomaticServicesUpdate>1</AutomaticServicesUpdate>
        <InstallReporter>1</InstallReporter>
        <LastDateCheck>2014-10-30T09:33:10</LastDateCheck>
        <ChannelsEnabled>
          <Channel ChannelID="AdobeAIR-1.5.3" enabled="1"/>
          <Channel ChannelID="AdobeAPE3_Win64_NoLocale" enabled="1"/>
          <Channel ChannelID="AdobeAPE3_Win_NoLocale" enabled="1"/>
          <Channel ChannelID="AdobeApplicationManager-1.0" enabled="1"/>
          <Channel ChannelID="AdobeBridgeCS5-4.0" enabled="1"/>
          <Channel ChannelID="AdobeBrowserLabCSLive-1.0" enabled="1"/>
          <Channel ChannelID="AdobeBuzzwordCS5-1.0" enabled="1"/>
          <Channel ChannelID="AdobeCMapsCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeCMapsx64CS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeCSXSExtensionsCS5-2" enabled="1"/>
          <Channel ChannelID="AdobeCSXSInfrastructureCS5-2" enabled="1"/>
          <Channel ChannelID="AdobeColor-PhotoshopSpecificCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorCommonSetCMYK-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorCommonSetRGB-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorEURecommendedSettingsCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorJAExtraSettingsCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorNAExtraSettingsCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorVideoProfilesCSCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeDeviceCentralCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeDynamiclinkSupport-5.0" enabled="1"/>
          <Channel ChannelID="AdobeExtendScriptToolkitCS5-3.5.0" enabled="1"/>
          <Channel ChannelID="AdobeExtensionManagerCS5-5.0" enabled="1"/>
          <Channel ChannelID="AdobeFontsRecommended-1.0" enabled="1"/>
          <Channel ChannelID="AdobeFontsRecommendedx64-1.0" enabled="1"/>
          <Channel ChannelID="AdobeFontsRequired-1.0" enabled="1"/>
          <Channel ChannelID="AdobeFontsRequiredx64-1.0" enabled="1"/>
          <Channel ChannelID="AdobeIllustratorCS5-15.0" enabled="1"/>
          <Channel ChannelID="AdobeIllustratorCS5LangPackit_IT-15.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5ApplicationBaseFiles2-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5ApplicationFeatureSetFilesRoman-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5ApplicationLanguageFilesit_IT-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5CommonBaseFiles-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5CommonLanguageFilesit_IT-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5IconHandler-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5IconHandlerx64-7.0" enabled="1"/>
          <Channel ChannelID="AdobeJRECS5-1.6" enabled="1"/>
          <Channel ChannelID="AdobeLinguisticsCS5-5.0.0" enabled="1"/>
          <Channel ChannelID="AdobeLinguisticsCS5x64-5.0.0" enabled="1"/>
          <Channel ChannelID="AdobeMediaEncoderCS5-5.0" enabled="1"/>
          <Channel ChannelID="AdobeMediaEncoderCS5X64-5.0" enabled="1"/>
          <Channel ChannelID="AdobeMediaPlayer-1.8" enabled="1"/>
          <Channel ChannelID="AdobeMiniBridgeCS5-1" enabled="1"/>
          <Channel ChannelID="AdobeOutputModule-3.0" enabled="1"/>
          <Channel ChannelID="AdobePDFLibraryFilesCS5-9.9" enabled="1"/>
          <Channel ChannelID="AdobePDFLibraryFilesx64CS5-9.9" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS5-12.0" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS564Bit-12.0" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS5ItalianLanguagePack-12.0" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS5ItalianLanguagePack_x64-12.0" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS5Support-12.0" enabled="1"/>
          <Channel ChannelID="AdobeReviewPanelCS5-2.0" enabled="1"/>
          <Channel ChannelID="AdobeSINGCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeSwitchBoard2.0-2.0" enabled="1"/>
          <Channel ChannelID="AdobeToolhintsCS5-1.0" enabled="1"/>
          <Channel ChannelID="AdobeTypeSupportCS5-10.0" enabled="1"/>
          <Channel ChannelID="AdobeTypeSupportx64CS5-10.0" enabled="1"/>
          <Channel ChannelID="AdobeWinSoftLinguisticsPluginCS5-1.2" enabled="1"/>
          <Channel ChannelID="AdobeWinSoftLinguisticsPluginCS5x64-1.2" enabled="1"/>
          <Channel ChannelID="AdobeXMPPanelsCS5-3.0" enabled="1"/>
          <Channel ChannelID="CSXSStoryExtension-1.0" enabled="1"/>
          <Channel ChannelID="CameraProfilesInstaller-6.0" enabled="1"/>
          <Channel ChannelID="DeviceCentral3LP-it_IT" enabled="1"/>
          <Channel ChannelID="HILHelpSearch-1.0" enabled="1"/>
          <Channel ChannelID="PDFSettingsCS5-10.0" enabled="1"/>
          <Channel ChannelID="PhotoshopCameraRaw-6.0" enabled="1"/>
          <Channel ChannelID="PhotoshopCameraRaw64bit-6.0" enabled="1"/>
          <Channel ChannelID="SiteCatalystNetAverages-1" enabled="1"/>
          <Channel ChannelID="SuiteSharedConfigurationCS5-2.0" enabled="1"/>
        </ChannelsEnabled>
      </Preferences>
    </result>
    10/30/2014 09:39:03.924 [INFO] UWA.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
    10/30/2014 09:39:04 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
    10/30/2014 09:39:04.045 [INFO] PDAPP.MessageQueueManager Processing Message Ended
    10/30/2014 09:39:05.087 [INFO] UWA.HostMessageHandler CheckForUpdatesStatus returned success
    10/30/2014 09:39:05.093 [INFO] UWA.HostMessageHandler Preferences xml received: <result>
      <Preferences>
        <UpdaterPrefSchedCheckFreq>0</UpdaterPrefSchedCheckFreq>
        <UpdaterDailyScheduledTimeHH>2</UpdaterDailyScheduledTimeHH>
        <UpdaterDailyScheduledTimeMM>0</UpdaterDailyScheduledTimeMM>
        <Automatic>0</Automatic>
        <AutomaticServicesUpdate>1</AutomaticServicesUpdate>
        <InstallReporter>1</InstallReporter>
        <LastDateCheck>2014-10-30T09:39:04</LastDateCheck>
        <ChannelsEnabled>
          <Channel ChannelID="AdobeAIR-1.5.3" enabled="1"/>
          <Channel ChannelID="AdobeAPE3_Win64_NoLocale" enabled="1"/>
          <Channel ChannelID="AdobeAPE3_Win_NoLocale" enabled="1"/>
          <Channel ChannelID="AdobeApplicationManager-1.0" enabled="1"/>
          <Channel ChannelID="AdobeBridgeCS5-4.0" enabled="1"/>
          <Channel ChannelID="AdobeBrowserLabCSLive-1.0" enabled="1"/>
          <Channel ChannelID="AdobeBuzzwordCS5-1.0" enabled="1"/>
          <Channel ChannelID="AdobeCMapsCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeCMapsx64CS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeCSXSExtensionsCS5-2" enabled="1"/>
          <Channel ChannelID="AdobeCSXSInfrastructureCS5-2" enabled="1"/>
          <Channel ChannelID="AdobeColor-PhotoshopSpecificCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorCommonSetCMYK-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorCommonSetRGB-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorEURecommendedSettingsCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorJAExtraSettingsCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorNAExtraSettingsCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeColorVideoProfilesCSCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeDeviceCentralCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeDynamiclinkSupport-5.0" enabled="1"/>
          <Channel ChannelID="AdobeExtendScriptToolkitCS5-3.5.0" enabled="1"/>
          <Channel ChannelID="AdobeExtensionManagerCS5-5.0" enabled="1"/>
          <Channel ChannelID="AdobeFontsRecommended-1.0" enabled="1"/>
          <Channel ChannelID="AdobeFontsRecommendedx64-1.0" enabled="1"/>
          <Channel ChannelID="AdobeFontsRequired-1.0" enabled="1"/>
          <Channel ChannelID="AdobeFontsRequiredx64-1.0" enabled="1"/>
          <Channel ChannelID="AdobeIllustratorCS5-15.0" enabled="1"/>
          <Channel ChannelID="AdobeIllustratorCS5LangPackit_IT-15.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5ApplicationBaseFiles2-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5ApplicationFeatureSetFilesRoman-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5ApplicationLanguageFilesit_IT-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5CommonBaseFiles-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5CommonLanguageFilesit_IT-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5IconHandler-7.0" enabled="1"/>
          <Channel ChannelID="AdobeInDesignCS5IconHandlerx64-7.0" enabled="1"/>
          <Channel ChannelID="AdobeJRECS5-1.6" enabled="1"/>
          <Channel ChannelID="AdobeLinguisticsCS5-5.0.0" enabled="1"/>
          <Channel ChannelID="AdobeLinguisticsCS5x64-5.0.0" enabled="1"/>
          <Channel ChannelID="AdobeMediaEncoderCS5-5.0" enabled="1"/>
          <Channel ChannelID="AdobeMediaEncoderCS5X64-5.0" enabled="1"/>
          <Channel ChannelID="AdobeMediaPlayer-1.8" enabled="1"/>
          <Channel ChannelID="AdobeMiniBridgeCS5-1" enabled="1"/>
          <Channel ChannelID="AdobeOutputModule-3.0" enabled="1"/>
          <Channel ChannelID="AdobePDFLibraryFilesCS5-9.9" enabled="1"/>
          <Channel ChannelID="AdobePDFLibraryFilesx64CS5-9.9" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS5-12.0" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS564Bit-12.0" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS5ItalianLanguagePack-12.0" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS5ItalianLanguagePack_x64-12.0" enabled="1"/>
          <Channel ChannelID="AdobePhotoshopCS5Support-12.0" enabled="1"/>
          <Channel ChannelID="AdobeReviewPanelCS5-2.0" enabled="1"/>
          <Channel ChannelID="AdobeSINGCS5-3.0" enabled="1"/>
          <Channel ChannelID="AdobeSwitchBoard2.0-2.0" enabled="1"/>
          <Channel ChannelID="AdobeToolhintsCS5-1.0" enabled="1"/>
          <Channel ChannelID="AdobeTypeSupportCS5-10.0" enabled="1"/>
          <Channel ChannelID="AdobeTypeSupportx64CS5-10.0" enabled="1"/>
          <Channel ChannelID="AdobeWinSoftLinguisticsPluginCS5-1.2" enabled="1"/>
          <Channel ChannelID="AdobeWinSoftLinguisticsPluginCS5x64-1.2" enabled="1"/>
          <Channel ChannelID="AdobeXMPPanelsCS5-3.0" enabled="1"/>
          <Channel ChannelID="CSXSStoryExtension-1.0" enabled="1"/>
          <Channel ChannelID="CameraProfilesInstaller-6.0" enabled="1"/>
          <Channel ChannelID="DeviceCentral3LP-it_IT" enabled="1"/>
          <Channel ChannelID="HILHelpSearch-1.0" enabled="1"/>
          <Channel ChannelID="PDFSettingsCS5-10.0" enabled="1"/>
          <Channel ChannelID="PhotoshopCameraRaw-6.0" enabled="1"/>
          <Channel ChannelID="PhotoshopCameraRaw64bit-6.0" enabled="1"/>
          <Channel ChannelID="SiteCatalystNetAverages-1" enabled="1"/>
          <Channel ChannelID="SuiteSharedConfigurationCS5-2.0" enabled="1"/>
        </ChannelsEnabled>
      </Preferences>
    </result>
    10/30/2014 09:39:05.164 [INFO] UWA.CheckForAvailableUpdatesCommand Processing the CheckForAvailableUpdatesCommand
    10/30/2014 09:39:05.375 [ERROR] UWA.UpdaterScreenMediator SetOptOption did not return result string. It returned : <error>0</error>
    10/30/2014 09:39:05.393 [INFO] PDAPP.MessageQueueManager Processing Message Ended
    10/30/2014 09:39:07.407 [INFO] UWA.DownloadUpdatesCommand Processing the DownloadUpdatesCommand
    10/30/2014 09:39:07.466 [INFO] PDAPP.MessageQueueManager Processing Message Ended
    10/30/2014 09:44:10.590 [INFO] PDAPP.MessageQueueManager Processing Message Ended
    10/30/2014 09:39:03 [INFO] UWANative - Build Version - 1.0.175.0
    10/30/2014 09:39:03 [INFO] UWANative - Logging Level verbosity Set  to 4
    10/30/2014 09:39:03 [INFO] UWANative - Updater in non-patch mode
    10/30/2014 09:39:04 [INFO] UWANative - Check for updates returned SUCCESS
    10/30/2014 09:39:05 [INFO] UWANative - Disk available :946567983104
    10/30/2014 09:39:05 [WARN] UWANative - Got error '0' or NULL from UCIsOptOutRequired function.
    10/30/2014 09:39:05 [WARN] UWANative - Failed to get isViewed from input xml
    10/30/2014 09:39:05 [INFO] UWAUtilities - Setting the event
    10/30/2014 09:40:02 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
    10/30/2014 09:40:29 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
    10/30/2014 09:41:33 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
    10/30/2014 09:42:08 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
    10/30/2014 09:44:17 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
    10/30/2014 09:44:12.096 [INFO] PDAPP.MessageQueueManager Processing Message Ended
    10/30/2014 09:45:52.296 [INFO] PDAPP.MessageQueueManager Processing Message Ended
    10/30/2014 09:45:52.299 [INFO] UWA.ProgressDownloadUpdate selected update for install: Aggiornamento Adobe Bridge CS5 4.0.5
    10/30/2014 09:45:52.299 [INFO] UWA.InstallUpdatesCommand Processing the InstallUpdatesCommand
    10/30/2014 09:45:52.299 [ERROR] UWA.InstallUpdatesCommand No update selected for install. Quitting updater.
    10/30/2014 09:45:52.317 [INFO] PDAPP.MessageQueueManager Processing Message Ended
    10/30/2014 09:55:55 [INFO] PDApp.AppletManager - Un-loading Applet - UWA_Native for window ID - 1
    10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet
    10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - Unloading applet
    10/30/2014 09:55:55.337 [INFO] PDApp.HostMessageHandler Recieved force window close message
    10/30/2014 09:55:55.337 [INFO] PDApp.HostMessageHandler Sending message to native
    10/30/2014 09:55:55 [INFO] PDApp.WindowManager - Window destruction reached for ID - 1
    10/30/2014 09:55:55 [INFO] PipeThread - Pipe Connected. Waiting for data to come on pipe
    10/30/2014 09:55:55 [INFO] PipeThread - 2 bytes read on pipe
    10/30/2014 09:55:55 [INFO] PipeThread - Data recieved on pipe. Sending the data to the main thread to process and show window
    10/30/2014 09:55:55 [INFO] PipeThread - Message Sent to main thread
    10/30/2014 09:55:55 [INFO] PipeThread - Disconnecting pipe
    10/30/2014 09:55:55 [INFO] PipeThread - Pipe Disconnected
    10/30/2014 09:55:55 [INFO] PipeThread - Terminating the pipe thread
    10/30/2014 09:55:55 [INFO] PDApp - Terminating native MessageQueueManager
    10/30/2014 09:55:55 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
    10/30/2014 09:55:55 [INFO] PDApp - Terminating native AppletManager
    10/30/2014 09:55:55 [INFO] PDApp.AppletManager - AppletManager destructed
    10/30/2014 09:55:55 [INFO] PDApp - Terminating WindowManager
    10/30/2014 09:55:55 [INFO] PDApp.WindowManager - Destroying PDApp main window's
    10/30/2014 09:55:55 [INFO] PDApp.WindowManager - Destroying PDApp main window's sucessfully
    10/30/2014 09:55:55 [INFO] PDApp - Terminating ExternalGateway
    10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
    10/30/2014 09:55:55 [INFO] PDApp - Terminating MessageHandler
    10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - MessageHandler finalize...
    10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - MessageHandler destructed
    10/30/2014 09:55:55 [INFO] PDApp - Terminating NativeCommandHandler
    10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
    10/30/2014 09:55:55 [INFO] PDApp - Terminating AsyncMessageProcessor
    10/30/2014 09:55:55 [INFO] PDApp.AsyncMsgProcessor - Destroying AsyncMsgProcessor
    10/30/2014 09:55:55 [INFO] PDApp - Terminating NativePlatformHandler
    10/30/2014 09:55:55 [INFO] PDApp - Terminating logger

    Update.
    Download latest version of Adobe Application Manager. Now update work correctly.
    But now i have this error:
    Aggiornamento di Adobe Extension Manager CS5 5.0
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    Hello Bellawood,
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    regards.

  • Had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I rest

    I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.

    Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
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  • While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get

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    MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
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    If you are still unable to reach our support team then please verify the information under your account is accurate.  If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
    Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error.

  • Adobe Creative Suites Premium:  error when starting says that there is missing or invalid info

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  • I have a MAC. I have Adobe Creative SUite 5.5. I have installed Yosemite. Adobe CS 5.5 don't work!!! Error 16. I have redifined permission. But Adobe ask me serial number my suite. But i can't go on!!!

    I have a MAC.
    I have Adobe Creative SUite 5.5.
    I have installed Yosemite. 
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    Error 16. I have redifined permission.
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    But i can't go on!!!

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    Hi guys,
    I am downloading the Adobe Creative Suite Master Collection CS4 Trial Version and everything went well until the time I downloaded 4 GB out of 5.43 GB. The Akamai Download Manager said: "Paused - Insufficient Disk Space!" I don't know why this would happen. I restarted the Download Manager a couple of times, but they came up with the same error. I don't know what to do! I am installing it on an external hard drive, maybe thats the problem. On my Local Disk I have 9 GB left, so I turned to my external drive, which had 445 GB, but after downloading the 4 GB, has 440 GB left. Can anyone please help me? Attached is a pic of what the error looks like. All help would be highly appreciated.
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    you can dl the installation files or copy the files from your disk to a desktop directory.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Adobe Creative Suite 5.5 broken/errors

    Does Adobe customer support have a mail address I can contact?
    I've been waiting for a whole day to get access to the chat but it is always busy, and I do not know where else I can get help?
    I am also having big problems navigating on this site as everything is a mixture of italian and english. Even though I am Norwegian! I am sorry if this is in the wrong forum - I don't know where else to post this.
    The problem is; I purchased the Adobe Creative Suite 5.5 Design Standard, but the cd doesn't work and I'd like to have it replaced. I kept getting errors and after having a programmer-friend take a look at it he concluded that the cd most likely was broken. We managed (after a lot of time and efforts) to copy the files of the cd to my harddrive, and even fix the files that were broken in the process. But it is not possible to install the suite from the cd, neither on other computers.
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    SankSte http://www.adobe.com/no/support/contact/ should give you the available contact options for support in Norway.  You also can speak with customer service as opposed to technical support if you just need to order replacement media.

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