Multiple files cannot be viewed

Hi
User copied in files using Windows Explorer to a sharepoint library.  Some weeks later they cannot be seen.  I am the administrator and cannot see them either.  I have checked logs and the file names do not appear in the logs.

We can see the files as soon as they are uploaded.  The library only has one user with permissions.  It seems to happen all by itself some days later.  There is NOTHING in the audit trail, and they are certainly not in the recycle bin.  Was
told that running Office 2010 on any of our connected computers might cause this.  We are not using 2010, everyone is 2013.

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    Edited by: Kenneth_ on 2010-07-30 13:33

    I have now found a solution to this problem. Thank god!
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