Multiple Ibase/components with one change request / interfacing Lotus Notes

<b>Scenario:</b> Our users post all their software change requests (not only for SAP) into an application based on <b>Lotus Notes</b>. Professionals of the IT department evaluate the requests and make a offer for each of the change requests. The users may (or may not) accept the offer and place an order - all this in Lotus Notes, and not only for SAP.
If that order is confirmed and points to the SAP environment, <b>Lotus Notes automatically must involve Solution Manager</b> by calling a rfc-enabled function module in the Solution Manager system. This function module has to create a Solution Manager Change Request (simulating CRMD_ORDER transaction) together with its maintenance cycle, task list and transport request.
<b>Problem:</b> One of the problems is, that Lotus Notes change requests for SAP environment often require <b>changes to multiple logical components</b>, like R/3 plus BW plus CRM.
<b>Question:</b> The question is, how to create a Solution Manager Change Request for multiple components? This is caused by the restriction of the input screen of CRMD_ORDER which allows <b>only one Ibase/component assignment</b>.
Do you already have worked on this or any idea that might help? I would appreciate very much if you would share your expertise. Thank you.

Hi Heiner,
The work around that I use is in my maintenance project I have added all the logical components that I will have to work with.(R/3, ECC 6.0, BW etc..) This way, when I created the Maintenance cycle, my task list had all of these systems/clients in it.
The only hick is that in the CRMD_ORDER transaction, you only can put one ibase component.
The above mentioned solution works if you combine all your systems into one maintenance cycle.
let me know if this sheds any light for you.
Salpi

Similar Messages

  • Two tasks under one change request

    hi all,
    when two tasks will be created under one change request, when using same user id.
    is there any harm having different tasks under one change request?
    is it better to have  different change request for different tasks...
    Thx in Advance....

    Hi
    There is no problem to use like taht.
    you can create any number of tasks of diffrent users or same user under same Transport Request.
    it won't create any problem also.
    you need to transport those tasks with that Transport request.
    individuval taska won't be transported.

  • [MV] generate two different image formats with one map-request

    hi
    im using MapViewer API.
    can i generate two different image formats (e.g.jpg and svg) with one map-request. is this possible ?
    best regards
    mathias °ö°

    Hi Mathias,
    this is not possible issuing just one request. You would need to repeat the request changing the format.
    Joao

  • How to FaceTime and iMessage on multiple apple devices with one iTunes account

    We recently received iPad 2's for Christmas and was looking for some advice on how to FaceTime and iMessage on multiple apple devices with One iTunes Account (Apple Id).  I have created or attached other e-mail addresses to our apple id but do not know how to use them on the new devices.  Our home MacBook Pro uses our main apple id for FaceTime.  The iPads have been setup with the main apple id w/o being able to use FaceTime and iMessage.
    Please Help...
    I appreciate the help and support.

    P and V-
    If you are trying to connect to someone with a different Apple ID, I think all the devices should work, but one at a time.
    The problem is when you try to connect between two with the same Apple ID.  Once the calling device tries to make the connection, it finds the second device to be "busy".  That is where each needs to use a different E-Mail address when setting it up.
    On iOS devices, when you press the Home button to exit an App, the App may still be active in the background, even when the device is sleeping.  If FaceTime or iMessage is merely being active that way, it may be enough to "tie up" the E-Mail address.
    From the Home screen, double click your Home button.  You will see a list of recent Apps along the bottom of the screen.  Press and hold on one of them until they start to wiggle.  You will then see a red minus sign on each.  Pressing the minus sign will remove an App from the list, and stop it from working in the background.  (Click the Home button to stop the wiggling, and again to hide the recent Apps.)
    Fred

  • Can you have multiple iCloud's with one Apple ID?

    Can you have multiple iCloud's with one Apple ID?

    You can have multiple iclouds with multiple id's

  • Entire JDBC communication stopped if problem with one single JDBC interface

    Hello,
    Will the entire JDBC communication stopped if problem with one single JDBC interface?
    Thanks,
    Soorya.

    hi surya,
    this will happend if u use maintain order at runtime at interface determination.
    just uncheck this option if u dont neet EOIO.
    if you are getting the problem if u r going for EO then the problem might be using same JDBC channel for all interfaces.
    if each interface is expected with a high load then it better to go for dedicated channels for interfaces.
    like INTERFACE A should use JDBC A channel and INTERFACE B should use JDBC B channel.
    Thanks & Regards,
    Rama krishna

  • JDBC communication stopped if problem with one single JDBC interface

    Hello,
    Can you please explain this phrase
    "JDBC communication stopped if problem with one single JDBC interface"
    THanks,
    Soorya

    If you are having a problem with a JDBC interface (lets consider this to be a communication channel) then the communication is stopped (via that channel) (only in the case of EOIO).
    Hope this clarifies.
    Cheers,
    Sarath
    Award if helpful.

  • In Microsoft Service Manager how can I Identify that one Change Request is backed out or not.

    In Microsoft Service Manager how can I Identify that one Change Request is backed out or not.

    Hi,
    It seems that he means "Not Approved"
    Cheers,
    Marat
    Site: www.scutils.com  Twitter: LinkedIn:
    Graveyard:

  • COPA - Multiple Sales Order with one wbs element.  COPA does not reference

    COPA - Multiple Sales Order with one wbs element.  COPA does not reference of reference of sales order.
    Hi All
    Currently we are in process of implementation of project related to Club Service for one of the client.
    Concept of this project is - there is "X" company engaged in supporting the different shared services for their client e.g. Client IBM - Shared Support Services of IBM is
    u2022     IDM
    u2022     Software Installation
    u2022     Help Desk
    u2022     Maintenance
    Co.. "X' is performing these services for IBM.    So for Co. "X" - IBM is one engagement. Like this way Co. X is performing such activities for many companies e.g. microsoft, HP, ABN AMRO etc.
    Objective - Get the consolidate report from COPA (Customer wise/services wise/sales order wise e.g. IBM/HelpDesk/10002/10).
    We propose a solution to create a project for each engagement and with WBS element. Each WBS element of different services e.g.
    Project IBM Inc.  100.100
    WBS Element    100.100.IDM 
    WBS Element    100.100.SoftIns
    WBS Element    100.100.HelpDesk
    WBS Element    100.100.Maintainance
    For this engagement (IBM), we are creating a sales order with line items (for services) and account assignment is WBS element.  In a sales order, there may be two lines for one services.   In a particular period, there are many such sales orders for this engagement... Milestone billing/period billing is used depending upon the services rendered.
    Now Cost Object will be WBS Element. So cost and revenue will posted to WBS and from this it goes to COPA.  In a month of May 2009 two - sales order is booked with three different line items with account assignment is WBS element.
    Sales Order Line Item No.....Item                  Account Assignment                      Revenue
    10000          100     IDM      100.100.IDM              1000
    10000          200     HELPDESK      100.100.HelpDesk              2000
    10000          100     Maintenance      100.100.Maintainance         3000
    Another Sales order booked with two different line items
    10000          100      IDM     100.100.IDM          3000
    10000          200      HELPDESK     100.100.HelpDesk          4000
    Cost will be booked directly against WBS element.
    In sales order level, there is no profitability segment, as cost object is WBS element.
    Billing, revenue will be posted directly to wbs element, from this revenue and cost of sales goes to COPA.
    Now in COPA,
    1.There is only one line for WBS element ex. 100.100.IDM with revenue 4000 (combing both the sales order)
    2.There is only one line for WBS element ex. 100.100.HelpDesk with revenue 6000 (combing both the sales order)
    3.There is only one line for WBS element ex. 100.100.Maintainance with revenue 4000
    In above case 1 & 2 we will not have reference of sales order and sales order line item in COPA table. There is only one line for this.  So we can not have reporting to sales order level.
    Is there any way by this the reference of sales order and sales order line will come in COPA for case 1 & 2.
    Please help in this issue.
    Regards
    Abhay Dev
    Ph:- 91-22-67782229
    Cell:- 91-9819175185

    Hi,
    For these case (multiple materials with different characteristics); have you consider going to next level of WBS Elements. Meaning; lets say currently you are assigning WBS "Engineering (which is a level 2 WBS)" to all the items in SO. Instead under "Engineering" create 2 or 3 level 3 WBS Elements as E1, E2 etc and assign them 1:1 to your sales order line items. This would eliminate the exit as welll as complex development option. And also will let you get all the data in COPA and in turn you can pull to BW as well for reporting. Just a thought.
    Regards
    Sreekanth

  • Authorise Change request action could not be successfully executed

    Hi Gurus,
    I have done the customization in the sdcr actions. twice i have checked the configuration. i hope all the settings are correct.
    But when I try to execute the action in crmd_order (authorise change request), It's not triggering any thing.
    I have done the below
    1) copy the sdcr profile to zdcr profile
    2) added the new status profile in the desired status
    3) Copied the action and added my action
    4) Defined the condition
    Can you please help me to resolve the issue
    Thanks & Regards
    Venkat

    Hi
    This might help
    [Re: CHARM: No Actions are Displayed|Re: CHARM: No Actions are Displayed]
    Thanks,
    Jansi

  • I have purchased songs with one laptop, but I do not see them on my other laptop. Other music is there but no "Purchased tracks" Both Laptops run windows 7. Thanks.

    I have purchased songs with one laptop, but I do not see them on my other laptop. I find my older music, but not the "Purchased" songs.
    I have the two laptops authorized, out of a possible 5, so why can't I find my new songs???
    Thank you for any help.

    You probably cannot find them on the other computer because you did not put them on the other computer.
    They will not magically appear in another location.  You purchase on and only one download.  it is your responsibility to move/copy/backup your music.

  • Font changes automatically in Lotus Notes & Excel Find/Replace pops up

    I am using Win XP SP3 and FF 14.0.1
    I recently (last couple of weeks) noticed that, when FF 14.0.1 is running, the font size, color, bold and bullet will change automatically in Lotus Notes. Sometimes the font changes from normal horizontal to all vertical. And these changes can reverse while I watch or continue trying to type.
    Also, in Excel 2007, the Find & Replace box will automatically pop up and keep popping up after I close it.
    My IT support suspected Malware on my laptop and loaded & ran Malwarebytes on my laptop and it found two items which I removed. But the problem was still there. Next we reinstalled Office 2007 and Lotus Notes 8.5.1 --- still did not solve the problem.
    I began my FF troubleshooting by disabling add-ons one-by-one in the reverse order of addition (newest added was disabled first) until I got to the point before which I previously did not have this problem. But this did not find an offending add-on. (I still have these add-ons disabled.)
    Next, I went brute force and restarted FF with '''ALL''' add-ons disabled (using the Help option to do so). This did '''NOT''' fix the problem.
    Then I happened to find out that the problem went away -- completely -- if FF was NOT running. I have checked / verified this several times --- somehow FF 14.0.1 certainly appears to be the cause. As I recall I only experienced these issues AFTER I updated to FF 14.0.1
    I hope a solution can be found -- otherwise I will no longer be able to use FF at work.

    Would be great if files could be attached when questions are being created. I exceeded the max allowed characters when I tried to paste my FF troubleshooting info. So, I had to delete many lines. I saved the info in a file, but no way to attach it before the question is posted.

  • Trouble with Acrobat 9 Pro and Lotus Notes

    Hi folks,
    I have an client, running Windows 7 Pro with M$ Office 2007 Pro, Lotus Notes 9 and Adobe Acrobat 9 Pro.
    My problem is, that I am not able to initiate an e-mail-based review.
    I can't choose an adressbook, it always says that there is no connection to the e-mail-program.
    Also if I enter an valid e-mail-adress this message appears.
    Lotus Notes 9 is set as the standard mail program in windows.
    I hope, you can understand my problem and you can help me.
    Cheers
    Christian

    Hi Christian,
    Please set Outlook as default mail client and see if review can be initiated successfully or not.
    Also note that, Lotus notes 9 is not officially supported with Acrobat 9.
    Regards,
    Priyanka

  • How to update multiple Sales Orders with one IDOC using IDOC_INPUT_ORDCHG

    Hi Gurus,
    Here's my scenario:
    Consider there are 2 Sales Orders for same Purchase Order -
    Open Quantity
    Sales Order 1
    Article A1
    1
    Sales Order 2
    Article A2
    1
    Say if I want to change Open Quantity of both SO 1 & SO2 by dispatching 1 Quantity each for Article A1 and A2 via ORDCHG, observed that in Include LVEDBF0N, XVBAK-VBELN is checked for only 1 Sales Order.
    Whether it is possible to update multiple SOs with one IDOC using IDOC_INPUT_ORDCHG?

    Hi,
    Check out this link, this deals with the problem you are facing.
    http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/802f0ed1-a17a-2c10-7db4-d515a5b047ed
    Regards,
    Runal

  • Multiple Order Linking with One PR

    Hi Experts,
    Is there any way where i can link Multiple Maintenance Order in one PR.This i need to track the services against each order through one PR PO.
    Regards,
    Kavvya

    HI kavya
    For your requirement you can creatre PR/PO independently with account assignment category F. After wards you create maint. order as per requirement & assign services from this PO to any operation by changing the control key to PM03 but change the reservation/purchase requisition indicator to never manually so that it doesnt trigger any PR from maint.order. after changing the control key, you select the operation & click external button below you will get service selection in which you select exter nal services from F4 list (you can select from the PO) & qty also. By this you will get planned cost of external service. Then you do service entry in ML81N with reference to PO & give maint order no & cost will flow to maint.order. You can link to multiple maint order by this. You consume external services of single PO in multiple maint. order.
    Shakti

Maybe you are looking for

  • In iTunes I can't drag and drop podcasts onto my iPod anymore.

    In iTunes I can't drag and drop podcasts onto my iPod anymore. I can still drag and drop songs onto my iPod and I can still drag and drop podcasts into other playlists. I've tried restarting my computer and my iPod and I've also checked for software

  • Table for errors on sales order

    Sincere. I would like to know, where in CRM can I get table of errors, that can be shown at sales order. I already know about table T100, which includes all the texts for specific errors, but where can I get this errors. I would like to generate a re

  • Background image for RootUIElementContainer or Transparent Container

    Hello All I would like to set a back ground umage for the root ui container element and then place controls on that. Can I do that and if yes how can I? Thanks and Regards Manoj Kumar.

  • Long, long saga since moving from AOL to BT

    We were with AOL for several years with a very reliable connection with speeds around 900 Kbps. We have long lines here and so don't expect superfast speeds. Since moving to BTBroadband at the end of June we have had problem after problem with our co

  • Help! Help! trouble installing 10.4.

    Hello all. I am really having a tough time with this install. Any help will be greatly appreciated. thank you. So, I am running a g4 dual 450 processor. the model before the quicksilver. I am doing a full clean sweep upgrade. I had OS 9.2 and 10.2.8