Multiple ipads but 1 billing card

hi all ive got 4 ipads in my house all different email adresses but 1 card mine i use it as and when the kids need to p urchase things then remove card i went on tonight to purchase something and it told me to contact customer support please help has it been blocked

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Multiple ipads on one credit card

    I have 15 ipads (to start with) that need to be managed (financially) through one credit card.  I've set up an iTunes account for each ipad but apparently can't use a single credit card on more than 5 or so iPads (according to iTunes support).  They recommended that I do the VPP for Business.  However, out of the handful of apps we plan to use, only 2 of them are available.  Not everyone of our users have a corporate credit card and besides the ipads are going to change hands from job to job.  So we do not want each iPad (and all the purchased apps) to be tied to an individual.  How in the world is this possible?? Itunes support said that it was a security reason behind not letting us have more than 5 iPads tied to a corporate credit card but never gave me any specifics about WHY or WHO they were supposedly protecting.  Please Please someone help me with this.  I love Apple products but this is causing me to HATE the Apple company.
    Thanks,
    Chris

    Some educational groups are looking at device "cloning" so you'd setup a number of devices with the same apps, IPCU profile etc.  You might look at this site ( which was is great and was recommended by another member of this forum a while back)
    http://ipadeducators.ning.com/forum
    As you mention though, licensing is still an issue and the EULA, as I currently understand it allows an app to be shared across multiple devices used by one person, or one device used by multiple persons.  Some educational groups use the VPP and assign a single license to one device/user and then purchase enough additional licenses to cover the other devices using the same AppleID, and keep track of the additional license purchases.  Last I looked the VPP spreadsheet only allowed on Apple ID or device assigned per license...so you'd have to keep separate records someplace and hope that this satisfied any legal team that might check software compliance at some point down the road. 
    Another option would be gifting the app, though I'm not sure how this would work if the device was transferred to another user, with another email address/Apple ID...

  • I would like to use one library but with multiple ipods, but because they are my kids Ipods, and they each have their own gift cards, I'd like to be able to add money to their "profiles" without them having their own account - what is the best way

    So here is my delima - I want one Ipod account - because I only want one library - since we all like the same music - but my kids, who have their own IPODS, have gift cards, who want to be able to keep track of their balance without the other child affecting the balance - meaning - each gift card should be seperate and not totalled to the single account - Beacuse the library is fairly large, having three libraries of large amounts would be a waste.  I would also like to restrict their purchased to the gift cards only and not my credit card on file.  Does this make sense?  Once this is resolved, I'm assuming they would use their own playlists to copy their favorites to each Ipod.  Or would I set up an account for each child - which I dont want to do, because I dont want them having access to my Credit Card, and only gift card balances.  With multiple accounts, I'm assuming that would also build seperate libraries?  We also have multiple computers, but I share the library to those computers -
    What is the best way?  I'd like to be able to add credit to a specific child (birthdays, etc) without the other child being able to access that credit.  For simplicity sake.
    We are new to IPODS and lack any MAC skills.
    Thoughts?

    Not going to happen the way you want it to.
    When you add a gift card balance to the Apple ID, it's available for the Apple ID.
    Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with.

  • I have a new iPad with wifi. When I send messages I can see my sons and my husbands but not my phone number.  We all have an iPad and all use the same apple ID as iPad the bill.  How can I remove their numbers and add mine?

    I have a new iPad with wifi. When I send messages I can see my sons and my husbands but not my phone number.  We all have an iPad and all use the same apple ID as iPad the bill.  How can I remove their numbers and add mine?

    Add another e-mail account to your messages, so people could reach you on that e-mail from messages. As soon as you are online (if you have wifi only iPad) you are able to send and receive messages. i.e. your son can send you a messages from his iPhone addressing it to your (that additional) e-mail address.

  • TS1702 I have an apple ID for the company but how do use my Itunes and a single id to download and manage multiple copies of the same purchased app for multiple Ipads that I need to support?

    Hi,
    I am trying to manage a number ipads in the business but I have problems managing the download of apps to multiple ipads using a single copy of Itunes and appleid.
    I obviously want purchase correctly the number of copies of the app I require and manage them going forward but the issue I have is that when I try to purchase an additional copy of the app it shows as already purchased and downloaded in my Itunes.
    What am i doing wrong or is this a feature?
    Any help appreciated.
    Chris

    Use VPP.  Select an MDM.  Read the google doc below.
    IT Resources -- ios & OS X -- This is a fantastic web page.  I like the education site over the business site.
    View documentation, video tutorials, and web pages to help IT professionals develop and deploy education solutions.
    http://www.apple.com/education/resources/information-technology.html
       business site is:
       http://www.apple.com/lae/ipad/business/resources/
    Excellent guide. See announcment post -- https://discussions.apple.com/thread/4256735?tstart=0
    https://docs.google.com/document/d/1SMBgyzONxcx6_FswgkW9XYLpA4oCt_2y1uw9ceMZ9F4/ edit?pli=1
    good tips for initial deployment:
    https://discussions.apple.com/message/18942350#18942350
    https://discussions.apple.com/thread/3804209?tstart=0

  • How do I get an iPad micro sim card for Austria and Italy?  We purchased one for Germany, but it doesn't cover in Austria or Italy

    How do I get an iPad micro sim card for Austria and Italy?  We purchased one for Germany, but it doesn't cover in Austria or Italy

    Compare the roaming charges from the German carrier with services like those:
    http://www.abroadband.com
    http://www.maxroam.com/Shop/Product/Detail.aspx?ProductId=787&cur=EUR
    Otherwise buy a pre-paid micro-SIM card for the iPad in each country you visit.

  • Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?

    Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?

    You can each have your own ID for your own iTunes accounts, but in order for a device to stream via AirPlay to the same Apple TV, everything must use the same homesharing ID. This is not the same as your iTunes account ID (although it can be for one of the devices)

  • Its not a question, but i just hope someone from apple can read this, i just wish you can make a card just like itunes card, for ipad wi-fi card. would be convenience.

    its not a question, but i just hope someone from apple can read this, i just wish you can make a card just like itunes card, for ipad wi-fi card. would be convenience.

    That's why he gave you the link to make the suggestion.
    But returning to your proposal ... Apple does not sell any of the "wifi" connections. It would be up to providers of service to sell giftcards, and perhaps Boingo or some of other airport-commercial WiFi firms do. I can't think of any other place I've been asked to pay for WiFi.
    Now Verizon and AT&T, as well as other providers in other countries, could sell Gift Cards... and again, perhaps they do, but you'll have to check with them or make the suggestions there. It's really not an Apple issue, as they don't sell or provide any connections, just the hardware to make them.

  • I am Greek. I downloaded a film from ipad but for the last days it has not been downloaded and the status is "waiting".the charge has been made to my credit card. Does any body knows?

    I am Greek. I purchased a film from ipad but for the last days it has not been downloaded and the status is "waiting".the charge has been made to my credit card. Does any body knows?

    something other is dowloading somewhere on ipad

  • HT204023 I've been using my personal hotspot between my iPhone and iPad, but I don't believe I've changed anything with my phone contract, will I be charged on my next bill?

    I've been using my personal hotspot between my iPhone and iPad, but I don't believe I've changed anything with my phone contract, will I be charged on my next bill?

    Depends on whether your carrier supports Personal Hotspot & how/if they charge for this feature. Some carriers include Personal Hotspot as part of your data plan, some require it be provisioned on your account. Contact your carrier & see what their requirements are. The fact that you have the Personal Hotspot setting indicates your carrier supports this feature.

  • HT204085 I have entered credit card data in KeyChain "notes" on my Mac.  And I have keychain on my iPad, but how do I read my credit card data on my iPad?

    I have entered credit card data in KeyChain "notes" on my Mac.  And I have keychain turned on, on my iPad, but how do I read my credit card data (notes) on my iPad?

    If you "had to" create a new user id, then you need to move your data so that that new user can access it.
    What specifically is it that you are trying to accomplish and what specifically is happening.  The more details you provide, the more likely we will be able to assist you.

  • Why can I copy music to my iPad or iPod touch from multiple computers but from only one computer using my iPhone?

    Why can I copy music to my iPad or iPod touch from multiple computers but from only one computer using my iPhone?
    IPads and iPod Touches don't seem to have the same media copying restriction that my iPhone has. My main computer is at home. I have music at home and at work and sometimes I like to add it to my iPhone from work. I can do this no problem using my iPad or my iPod touch, but when it comes to my iPhone, I can only copy music to it from my main computer.
    Why would the iPhone have this restriction but not the other two devices?
    ps. Where's my "add currently playing song to playlist" button? I can't even find a third-party music app with this feature.

    Because...!
    I've no idea why either.
    Although it isn't normally possible to sync an iPod/iPad/iPhone with two computers (or manually manage an iPhone from more than one) it can be achieved if all computers have copies of the self same library. See Re: how do i sync on a second laptop without the data on my iPhone 5 being erased?
    tt2

  • I want to use a different credit card on my iPad but it won't let me change it

    I want to use a different credit card on my iPad but it won't let me change it

    Go into Settings>Store>Apple ID - tap your ID and then tap view account. Enter your password. Then tap on Payment Information to change the credit card.
    Is that what you did?

  • My friend has just bought an iPad, but can't create an Apple ID without credit card details. I tried from my computer, but there is no 'none' option in Payment Options section. very frustrating !!! please help

    My friend has just bought an iPad, but can't create an Apple ID without credit card details. I tried from my computer, but there is no 'none' option in Payment Options section. very frustrating !!! please help

    Did you or your friend follow, exactly, the instructions on the page that FoxFifth linked to when creating a new account ? I've just tried it on my computer's iTunes and the instructions still work, I get the 'none' option on a new account

  • Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.

    Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.

    After the restore did the phone work properly for a while? Say, a day or so?
    If so it is possible you have an app that doesn't let go of memory properly. I reboot my iPhone ( hold sleep/wake and hole till you see the apple logo) every few days. This resets the memory. The iPhone OS has doesn't seem to mange memory very well yet. So a reboot will help with that. I have had my phone almost slow to a stop before I started rebooting. Always reboot after installing a new app. Also do you close all pages in Safari when you are done? This is a good practice. Safari will run in the background and use processor time and drain your battery quicker. Create a new blank page then close all others when you are done browsing for a while. I have also found that certain web site that have animated images like weather maps will turn the phone into molasses. As soon as i close that page it gets faster.
    If all of the above have no effect then as Tamara said it is time for a trip to the Genius bar.
    Good luck

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