Multiple Issues - Any help appreciated

Question

I've had the 10.3.2.440 update from AT&T for 3 weeks now. It's awful, and I've been researching different ways to downgrade. However, before I do, I will take all suggestions to possibly fix the problems. One of the reasons I love my BlackBerry so much, is because it actually works. I have stuck with BlackBerry for many years, but I am about to have to give up if I can't resolve some of these things: Serious Issues:- the browser crashes 5-6 times a day.I have tried multiple battery pulls and resets and all sorts of things. It's awful. It's especially frustrating if I'm filling out a form or posting to something like this board and have to start over. Since this can't be fixed, apparently, can anyone recommend Opera or some other browser to try? - battery life is miserableBefore the "upgrade" I charged my phone overnight, used it all day for phone, browsing, apps, email, etc. and when I plugged it in to go to sleep, it was at around 25 - 30%.  Now I have to recharge it twice a day. Annoyances:- in the hub, the side pop-up menu has too many choicesIs it possible to reorder these? Sometimes I want to delete several emails at once. Under the old OS, when I press and hold the email, the side menu would pop over, I could choose "Select More" and then tap all the ones I want to delete. Now I have to scroll down first, past "file, flag, reply, search by subject, search by sender" and on and on, to get down to "Select More." Maybe I use the hub differently than most, but "search" is already at the bottom, why are there extra search options before the "select more" option? - I get JavaScript errors when launching appsWhen I open the TuneIn Radio app, it still works just great. But, every time I start it I get a JavaScript error that reads "unable to find a supported audio player." So, I have to hit Okay to clear the screen and it'll start playing. TuneIn is even a "built for Blackberry" app. - random failuresSometimes, I will open a video that I shot on my phone, and there won't be any sound - despite the fact that the volume is up. Or, I'll launch the music player, and I'll start getting errors about file types not being supported. Or, one time, the screen suddenly changed resolution to about 2/3 size, and wouldn't respond to input. A battery pull will fix all of these things, but I have to do that about once every 3-4 days. I used to have to do a battery pull reset about once every 3-4 months. Thanks.

Answer 1

aiharkness wrote:
If I were in your shoes I would reload the OS using Link. See http://www.blackberry.com/btsc/KB34045
With the clean OS, test before you restore and reload apps. Do it one step at a time and test in between steps. Pay attention and note what is different before a problem compared to when the problem is noticed.Thanks for the suggestions. The text in that link reads "The following procedure will delete all data and applications on the BlackBerry device." That is not acceptable for me, nor a good use of my time to have reinstall everything. Also, there isn't anyway to "test in between steps" - if I could isolate when the crashes happen, I would develop my own work-around. But, they are random and unpredictable. Frankly, it is stunning to me that this is happening. Despite the fact that the 10.2 OS didn't have features I wanted that 10.3 does have, my phone was solid before. Worked great. The line I kept hearing from AT&T for OVER A YEAR was that the reason 10.3 hadn't been pushed OTA yet, was because they were still testing and wanted to make sure they had a stable release. What a joke. This piece of **bleep** phone is about to go in the trash.