Multiple Logins - users not getting disconnected

Since applying support package stack 7 to our ECC6 EHP4 system we have had a number of users report getting the message about already being logged in when logging into the system.
We have asked to users to chose
Continue with this login and end any other logins in system""
Problem is this has no effect.  Our undesirable work around has been to ask the user to log out then manually log the users out using SM04.
Any suggestions would be most appreciated.

Hi,
Did the users have a clean logoff.
The system is still holding connection even after  the user terminate his session, and that was the reason it says user already logged on.
But the old connection do not long last, and even they eventually get closed automatically by system.
If the users are getting disconnected automatically(connection drops) and when they are trying to connect if system shows that message, then it was problem with connection drops. You need to check the latency of network and any high latency will result in SAP terminal sessions automatic drops. In that case your network bandwidth need to be increased.
Is this problem shown only in system that got SP upgraded in landscape?
Regards.
Edited by: Sita Rr Uppalapati on Dec 23, 2010 7:35 PM

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