Multiple Message Processors in IB52 for partner determination rule 13200137

Hello Experts,
Can anyone please help me out in one of my issues? I am configuring service desk wherein I need to have only one layer of support team. One consultant for each module. I am using SLFN0001_ADVANCED. I am using rule 13200137 for partner determination. I am using IBASE for determining the message processor.
While determining automatic message processor, IBASE is not allowing more than 1 Message processor. So, all the messages created are getting allocated to single message processor only.
In TRN PFAC, rule simulation for the rule 13200137 is working fine, as per the Org model defined in TRN ppopma_crm.
Can anyone please help me out?

Hi Deepak,
Hope, you are trying to assign more than one partner Function (Message Processor) to a service Desk Message. In such case, check for the max limit of partner function allowed for Message processor in the Partner Determination Procedure in your Transaction Type (SLFN).
The partner function category for the Message Processor Partner Function is Person Responsible. You may face issues in assigning more than one partner function of the same partner function category in a Transaction; If so, kindly refer to sap note 844503.
Regards,
Waseem

Similar Messages

  • Message: Enter a country for partner xyz with type 'requester'

    We are using SRM Server 500.
    I am customizing a new installation. When I create a SC in classic scenario using "Describe Requirement" I get following messages:
    "Enter a country for partner 0000000081 with type requester."
    "Enter a country for partner 0000000081 with type goods recipient."
    I didn't enter a source of supply, the partner number 0000000081 is a BP that belongs to the user in who creates the SC, as I can see in ppoma_bbp.
    All org-units are matched up in TA BBP_BP_OM_INTEGRATE.
    In TA BP I checked the address of 0000000081. Everything is ok, country is entered. What I cannot find is Partner type 'Requester' or 'Goods Recipient' in TA BP.
    I never had this Problem befor and I customized a few SRM, EBP, BBP, B2B systems. Has anybody an idea?
    Thank you for your response.

    Hi BERTRAND,
    one of our users is also facing the same issue when she is trying to cancel one confirmation in srm 7. DO you have any idea how can i check the consistency of the user in SRM7 as BBP_CHECK_USERS are not working in my SRM7 system.

  • Access sequence for partner determination

    Hi,
    I have created a new partnerfunction in CRM Online and assigned it to an existing partner-determination. Addtionially I use the standard access sequence '0004 User' for partner determination.
    The partner must not be changeable in the sales transaction.
    In the Online transaction everything works fine, but not on mobile sales.
    The partnerfunction, the -determination-procecdure and the standard access sequence are already in the IDES-DB.
    Is there any additional work I have to do in MSY or AMT?
    Kind regards
    Thomas

    Hi,
    you mean you already synchronized CRM_DNL_PAR_FCT, CRM_DNL_PAR_PDD and CRM_DNL_PAR_PDP?
    Regards,
    Wolfhard

  • User exit for partner determination in delivery document

    Hi,
    Can some one suggest an user exit for partner determination in delivery document.
    We have a scenario of excluding certain plants for few of the partner determinations in delivery document..
    Please suggest
    Regards
    Ravikumar

    Hello Ravikumar,
    Please ceck if these userexits help
    Normally there are 2 userexits available in function kopierte_partner_pruefen:
       - EXIT_SAPLV09A_003
       - EXIT_SAPLV09A_004
    Regards,
    Raghavendra YN

  • Billing user exit for partner determination/substitution

    Hi ,
    For my SAP ERP , I need a Billing user exit for partner determination/substitution .
    If somebody has the info .
    Thank's

    Hi,
    User Exits For Billing:
    - USEREXIT_NUMBER_RANGE (Module pool SAPLV60A, program RV60AFZZ)
    The internal number range used in the standard system is specified
    in the billing type table and can be changed in this user exit. This
    user exit is only called when the billing documents is created.
    - USEREXIT_ACCOUNT_PREP_KOMKCV (Module pool SAPLV60A, program RV60AFZZ)
    In this user exit additional fields for account determination that
    are not provided in the standard system are copied into
    communication structure KOMKCV (header fields).
    - USEREXIT_ACCOUNT_PREP_KOMPCV (Module pool SAPLV60A)
    In this user exit additional fields for account determination that
    are not provided in the standard system are copied into
    communication structure KOMPCV (item fields).
    - USEREXIT_NUMBER_RANGE_INV_DATE (Module pool SAPLV60A, program RV60AFZC)
    Depending on the number range, table TVFKD is used to set the
    billing date (country-specific requirments in Italy).
    USEREXIT_NUMBER_RANGE is automatically deactivated when this user
    exit is being applied.
    - USEREXIT_FILL_VBRK_VBRP (Module pool SAPLV60A, program RV60AFZC)
    This user exit is only called when the billing document is created.
    It is used to provide the header and the item of the new billing
    document with deviating or additional data.
    - USEREXIT_PRINT_ITEM (Module pool SAPLV61A, program RV61AFZB)
    Printing the item line of a billing document can be supplemented or changed.
    - USEREXIT_PRINT_HEAD (Modulpool SAPLV61A, Programm RV61AFZB)
    Printing the header line of a billing document can be supplemented or changed.
    - User exits in program RV60AFZD
    Short descriptions of the user exits are contained in the program:
    - USEREXIT_RELI_XVBPAK_AVBPAK
    - USEREXIT_NEWROLE_XVBPAK_AVBPAK
    - USEREXIT_NEWROLE_XVBPAP_AVBPAK
    The following user exits are available in report SAPLV60B for transfer to accounting (function group V60B):
    - EXIT_SAPLV60B_001: Change the header data in the structure acchd
    You can use this exit to influence the header information of the accounting document. For example, you can change the business transaction, "created on" date and time, the name of the person who created it or the transaction with which the document was created.
    - EXIT_SAPLV60B_002: Change the customer line ACCIT
    You can use this exit to change the customer line in the accounting document. This exit is processed once the ACCIT structure is filled in with data from document header VBRK.
    - EXIT_SAPLV60B_003: Change the customer line in costing
    The customer line is filled in differently for costing. You can use exit 003 to influence the ACCIT structure.
    - EXIT_SAPLV60B_004: Change a GL account item ACCIT You can add information to a GL account item (such as quantity specifications) with this exit.
    - EXIT_SAPLV60B_005: User exit for accruals
    Once all relevant data for accruals was entered in the GL account item, you can add to this data with this exit.
    - EXIT_SAPLV60B_006: Change the control line ACCIT
    You can use exit 006 to add information to the control line.
    - EXIT_SAPLV60B_007: Change the installment plan
    You can use exit 007 to add information to the installment plan parameters in the GL account item.
    - EXIT_SAPLV60B_008: Change the transfer structure ACCCR, ACCIT and ACCHD After the accounting document is filled in with data, you can use exit 008 to change the document once again.
    - EXIT_SAPLV60B_010: Item table for customer lines
    You can use exit 10 to influence the contents of customer lines before they are created.
    - EXIT_SAPLV60B_0011: Change the parameter for cash account determination or reconciliation account determination
    You can use this exit to change inbound parameters in order to influence account determination.
    Hope this will help.
    Regards,
    Ferry Lianto
    Please reward points if helpful.

  • I need a multiple message voice mail app for Iphone 4S that also provides an auto-attendant, e.g the caller can dial 1 for one of business's or 2 for the other. Each of these options will need to have a different voice mail greeting. Help please?

    I need a multiple message voice mail app for Iphone 4S that also provides an auto-attendant, e.g the caller can dial 1 for one of business's or 2 for the other. Each of these options will need to have a different voice mail greeting. Help please?

    There are no alternative voicemail apps - the core functionality of the phone can not be replaced.
    You'll have to look for an external service, that can then forward calls for each caller onto the correct phone.
    At our business we use Voipfone.co.uk which allows multiple phone lines to come into one VOIP account.

  • Partner determination rules in sales documents

    Good afternoon Experts
    I'm trying to determine responsible agents in a quotation document by using a rule with responsibilities
    ( in the access sequence of the responsible agent partner function). 
    Could someone please confirm how the rule container gets filled?  
    If the rule is based on a post code my understanding is that the post code of the sold
    to party is passed to the rule container and the responsible agent gets
    determined. Passing the post code to the rule container should be in this case hardcoded.
    What happens though if I need to determine the responsible agent based on another
    piece of information like "sales order type", "client tax classification" .
          -  How does the system know how to fill the rule container?
         -   Do  I need to create a new organizational attribute ? 
    On Sap help I've found :
    "If you use rule resolution using responsibilities, you do not have to assign
    attributes in the organizational model, other than the attributes distribution
    channel and division; these are necessary for showing the sales area."
    Where does the sales area come in for partner determination when using rules with responsabilities ? Is there a mechanism like sold to party/document -> sales area -> organisational attribute => attribute passed to rule container? 
    Any input would be appreciated.
    Best regards
    Razvan Zainea 

    Hi Razvan,
    you can use rules in your partner determination access sequence. Most attributes are filled in document processing for the rule container.
    You mentioned postal code. This is filled from the main partner of the document. The main partner of a sales order is the sold-to party, of an opportunity is the prospect, ....
    If you like a different main partner you can do this via process type customizing (field 'partner function ORG').
    If you need to fill your own container values you can use CRM_ORGMAN_BADI method CRM_ORGMAN_ATTRIB_VALUE_FILL.
    Or as mentioned by Shanto you can use your own logic with COM_PARTNER_BADI.
    Best regards
    Marion

  • Access sequence for Partner determination -Sales and Interaction Center CRM

    Dear experts,
    We use som transaction types both in our sales (t/c crmd_order) and in Interaction center (t/c CIC0).
    We though want the partner determination to act differently when creating this transaction in sales compared
    to when creating it in the interaction center. For example in the sales process we want the contact persons to be searched from the relationsship of the sold-to party but in customer service we do not want an automatic determination.
    There are some BADIs available that can be used in the access sequences as a source but can they be used to
    switch off some automatic determination when creating the transaction in t/c CIC0 whereas the automatic determination should work when creating the transaction in the sales process ie. t/c crmd_order?
    Looking forward to have any input on this, thanks!
    best regards,
    Christina

    Hi,
    What we did is to remove the automatic determination on the transaction type that is used both in the sales process and Interaction center/customer service. The partner in question is only determined from the previous document in case you
    create a follow-up document.
    rgds,
    Christina

  • Table Name for Partner Determination Procedure and created by data

    Dear Gurus,
    kindly let me know the table name for a list of "Partner Determination Procedure" and "created by" data under a client.
    if there is no such  table for this, kindly let me know how can i fetch these details.
    Wishes,
    Abhishek

    Hi Abhishek,
    You can get your required information by combining these 2 table by using SQVI
    TPAER where it gives PartnDet.Proc and Part.funct.
    TPAR where it gives Part.funct inforamtion.
    By using these tables i.e. by using Common field Part.funct. - PARVW
    Regards
    Durga Sana

  • HOW TO USE ZONE ADRC-REGIOGROUP for Partner determination in opportunity

    Hi Everyone,
    We have an issue link to partner determination.
    We need to determine employee function from the address of the sold-to-party activity person function.
    In fact the REGIOGROUP field within the selected address in the opportunity is what we need to determine the employee function.
    In the meantime we created the attribute REGIOGROUP in the Tcode PPOMA_CRM and we assigned a value to an orgdata.
    We couldn't find any rules or function or Badi that does the link between the regiogroup of the address of the activity person and the attribute with same regiogroup value in orgdata in order to have the employee that works in the regiogroup.
    Do you have any clue about the way to use this regiogroup?
    When we press F1 on the REGIOGROUP field here is documentation we have:
    "Regional structure grouping
    Regional structure grouping combines all elements of the regional structure (cities, streets, street sections). It is used, for example, for clerk determination."
    Does anybody know how to make this clerk determination work? do you know where i could find information about it?
    Many Thanks
    Laurent Monza

    Laurent,
    You can implement the BADI COM_PARNTER_BADI and one of the methods
    DETERMINATION_ADD_IN
    Then you create a new access sequence that uses the exit as the source and assigned that to your partner determination procedure.
    Good luck,
    Stephen

  • Accounts for Partner Determination

    Hello Experts,
    I am confuse how many account group to be created for below requirment.
    Description Account group
    Sold-to party      ZEU1     
    Ship-to party      ZEU2     
    Bill-to party      ZEU3     
    Payer              ZEU4     
    Non Trade Customers ZEU5
    Sales Rep     ZEU6     
    Inter-company     ZINT     
    Thanks
    Shri..
    Commission Agent     ZEU7     
    Thanks
    Shri..
    Edited by: shrii on Jun 13, 2011 1:11 PM
    Edited by: shrii on Jun 13, 2011 1:12 PM

    Hi Ram,
    Thanks for your reply.
    below is in detail .
    Could you be more specific.I should create individual account group  and assign the partner determination to each account group.Is that so ???
    EG Sold-to party      ZEU1     A1
    EG Ship-to party      ZEU2     A1
    EG Bill-to party      ZEU3     A1
    EG Payer      ZEU4     A1
    EG-Non Trade Customers     ZEU5     A2
    EG Sales Rep     ZEU6     XX
    Inter-company     ZINT     XX
    Commission Agent     ZEU7     XX
    Thanks
    Shri..

  • Enhancement for partner determination in STO

    Hello, SAP gurus!
    We are working on enhancement to copy CR partner role (forwarding agent) from supplying plant's vendor master to STO partner tab. We have found a way, how to select the data and fill it in structure MMPA, which will update STO partner data during STO save. The problem we are facing now is the missing partner data in parnters tab on ME21N screen, when the data is copied. Data is filled in MMPA structure, but something is still missing so it is not displayed on screen, thus it cannot be changed or seen.
    Has anyone figured out working solution for this, as SAP does not support partner determination for STO's sccording to note 117537?
    Thanks in advance!

    Hi,
    You need debug the T-code ME21N and see from which run time structure does ME21N displays data on the screen.
    And you will also write an enhancement for ME21N.
    Hope this is of help to you!
    Reetesh

  • Function Module Interface for Agent Determination Rule without Tables Param

    Hi,
    I'm currently trying to create an agent determination rule using a custom function module. I know that the function module must have a certain interface consisting of two table parameters to be accepted by the system.
    But since table parameters are obsolete for a few years, what's the solution for this?
    As workaround, I just copied an old function module with the right interface but that's not an ideal solution for me.
    Did anyone else come across this?
    Thanks and regards,
    Max

    Hello,
    "I know that the function module must have a certain interface consisting of two table parameters to be accepted by the system."
    So, you have to use tables. You can't use tables in a new function, but you can copy one that does.
    What sort of "solution" did you have in mind?
    regards
    Rick Bakker
    hanabi technology

  • Support team determination-Rule 13200137 at PFAC_RESPO

    Dear Gurus,
    I Maintained  Rule 13200137 at PFAC_RESPO.
    Craeted a responsibility called  MM support and assigned a user called MMUSER
    Expression in a Responsibility maintained all with * for SAP component Maintained MM* and Priority with 1-4.
    BP maintained as employee for the user MMUSER.
    While going for simulation it si coorcetly picking that MMUSER
    But when I create a message from solman by menuHelp>>create support message and in the component maintained as MM-INV
    But it didnu2019t determined the support person.
    In the action log I am getting the following log
    Date: 26.06.2008      Time: 10:35:26
    Processing CRM_DNO_PARTNER_1 Is Started
    Incorrect parameter transfer ()
    Action could not be successfully executed
    Pl guide me in thisu2026..

    Dear gurus,
    i maintained entries in : Set up integration with organizational management as
    1. Activate global HR integration by setting the main switch HRALX/HRAC to 'X'.
    2. Activate the integration between business partners and organizational units by setting the switch HRALX/OBPON to 'ON'.
    3. Activate the integration between business partners and employees by setting the switch HRALX/PBPON to 'ON'.
    I am getting different error as below
    Date: 26.06.2008      Time: 18:20:32
    Processing CRM_DNO_PARTNER_1 Is Started
    Error in resolution of rule 'AC13200137' for step '1'
    Action could not be successfully executed
    Error in resolution of rule 'AC13200137' for step '1'
    Message no. WL423
    Diagnosis
    The function module for rule 'AC13200137' initialized an exception and returned a message ("MESSAGE ... [RAISING ...]").
    System Response
    If the message is of type 'A', 'E' or ' ', the confirmation of the current work item is recorded and the work procedure set to error status.
    In all other cases, the message is logged as a warning and the work procedure continues.
    plz guide me

  • User Exit for Partner Determination in VA01, VA02 transaction ( Sales order

    Dear All,
    I have an issue in which i need to determine partner for every change in ship to party both at header and item level during sales order creation or change.
    Can you please suggest an appropriate user exit for the same.
    I have tried
    EXIT_SAPLV09A_003
    EXIT_SAPLV09A_004
    but they get triggered only when we enter into VA01 transaction and not when the ship to party is manually changed.
    If possible i want to avoid MV45 exits as there are chances of regression due to too many different functionalities already present in my system.
    In worst case scenario please specify the place wherein i need to code in MV45 exits and what are the fields i need to change.
    Most probably i filtered out on "USEREXIT_MOVE_FIELD_TO_VBAP" but i am not 100 percent sure on this, please suggest.
    Thanks in advance
    Ronak

    Hi,
    please use User exit function: EXIT_SAPMV45A_003
    Put your coding in include: ZXVVAU05 (create it by double clicking, if not already created) and activate.
    Regards,
    Sanjay Gogikar

Maybe you are looking for