Multiple notification to AdminMailRecipients for single quarantined Active Sync Device

We have Exchange 2010 SP3 RU 7 and we use Exchange active sync to access emails on mobile.
We have default access configured as quarantined and a email get delivered to HelpDesk Team to review those quarantined device whenever a new device tries to configure emails.
I have seen a problem that HelpDesk Team is getting multiple quarantine notification for a single device, while I don't think that device owner tried it more than once to activate. Please help me on this. Below is the output of ActiveSyncOrganizationSetting
[PS] C:\Windows\system32>Get-ActiveSyncOrganizationSettings | fl
DefaultAccessLevel : Quarantine
UserMailInsert : DO NOT SEND THIS MESSAGE TO HelpDesk. YOU DO NOT NEED TO DO ANYTHING. YOUR DEVICE WILL BE Reviewed then approved.
AdminMailRecipients : {[email protected]}
OtaNotificationMailInsert :
Name : Mobile Mailbox Settings
OtherWellKnownObjects : {}
AdminDisplayName :
ExchangeVersion : 0.10 (14.0.100.0)
DistinguishedName : CN=Mobile Mailbox Settings,CN=OrganizationName,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=Domain,DC=local
Identity : Mobile Mailbox Settings
ObjectCategory : domain.local/Configuration/Schema/ms-Exch-Mobile-Mailbox-Settings
ObjectClass : {top, msExchMobileMailboxSettings}
OriginatingServer : domaincontroller.domain.local
IsValid : True

Hi Sourabh Kumar Jha,
According to the description, I know that only one user has this issue.
Please try to re-configure ActiveSync for the specific user.
Also try to re-set ActiveSyncOrganizationSettings via following command:
Set-ActiveSyncOrganizationSettings –DefaultAccessLevel Quarantine -AdminMailRecipients [email protected] –UserMailInsert “Your mobile device is temporarily blocked from synchronizing with the server while permissions
are verified.”
Thanks
Mavis Huang
TechNet Community Support

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