MULTIPLE PAGE OFFICE JET PRO X476DW

I want to scan a muliple page document to a single file. when I scan it seperated all the pages to single pages, and attaches it to the other pges. for instance if i have 2 pages to scan, it will scan 2 pages and be added to the others that I have scanned previously!! it is making me very frustrated. Please help me.
T.I.A

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at Multifunction and All-in-One.
Click on New Post.
I hope this helps.
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Gemini02
I work on behalf of HP

Similar Messages

Office jet Pro 8600, Multiple Printers on same nenwork need to change printer name ID

How do I Change the default Printer ID /name on a Office Jet Pro 8600 AI1 using OS x 10.8 on a home network . To prevent other computers from accessing multiple 8600's set as delivered, on the same network?

Hi @JimAckroyd
It took me sometime, but I think I found exactly what you are looking for! Please take a look at the instructions already written out by ShlomiL; Re: Changing the name of a printer in my LAN.
I hope this resolves your inquiry.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How to Scan using your HP Office Jet Pro 8600

Well, I figured out my own answer because I couldn't find a "solved" topic in this regard. So then I decided to post my findings in order to help the next querier (is that a word = one who queries). FYI - I am not a 'techie' and while I can find my way around a computer it sometimes takes a while. Also, I have Windows 7 on this laptop if that makes a difference.
1. Go to Control Panel and choose:
2. Hardware and Sound, then
3. Devices & Printers, then
4. Fax-HP Office Jet Pro 8600 (Network) or whatever printer choice pertains to your situation, then
5. HP Printer Assistant, then
6. Scanner Actions, then
7. Scan a document or photo, then
8. Save as PDF
9. Scan
10. Save to folder you choose
I know this may seem simplistic to most of you but maybe someone like me is out there trying to find this out and this might help.
Roxi
This question was solved.
View Solution.

Hi Acupuncture,
Thank you very much for posting your solution that you found yourself, on using the scan function on your HP OfficeJet Pro 8600. I also apologize we were not fast enough to answer one of your inquiries on the HP Support Forums. I was able to check your user page but was unable to find your initial post on asking us How to Scan, did you delete the question? Either way I am glad you are now up and scanning from your OJ 8600.
For future reference I would like you to take a look here: How to Scan: Windows 7, here you will be given all options and shortcuts on scanning with or without the HP software as well as some cool features, like scanning from the front panel of your 8600 and adding multiple pages to a single file.
Again I appreciate you taking the time to help the other Community members, so Thank you again!!
HevnLgh
I work on behalf of HP
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Office Jet Pro 6835 all-in-one printer

I recently purchased an Office Jet Pro 6835 all-in-one printer. It has stopped printing and displays the error message "there is a problem with the printhead". Is this by any chance an indication I am already out of ink? I don't want to assume this and waste $100 on ink cartridges....Thanks for any help or suggestions

HI RODA80,
Welcome to the HP support forums. I understand that when you are printing a multiple page document on your Officejet Pro 8500a that only the first 2 pages print.
To better understand the issue would you please provide some further information:
1)    What operating system are you using (Windows 7, Mac 10.8, or Windows 8, etc)?
2)    Is this happening for all multiple page documents or just one?
3)    Has a default of only printing the first 2 pages been accidentally set?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
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I work on behalf of HP

HP Office Jet Pro 8500 Wireless carriage jam message.

I have an HP Office Jet Pro 8500 Wireless. It is on a home wireless network and I am using a new HP laptop with Windows 7 (64-bit). I am getting a carriage jam message that I cannot get removed. Leading up to this, my son did have a paper jam and probably didn't get all the paper removed the first time around. But I have checked thoroughly with a flashlight and there is now no paper anywhere in the carriage. I have followed the video online and still have the same message and I can tell that the carriage is not moving side to side. It stays over on the right side. When the video talks about manually moving the carriage, I can move it very easily manually after I wiggle it a little and move it to the right a little. Then it will move back and forth easily by hand. I have tried to see if something is blocking it, but can see nothing. But then when I try to print a test page, no luck. I have reset it according to the video with no results. I cannot print a test page from the touchscreen or from my computer.
I really like this printer and hope you can help me.

I hope you are doing well and sorry lt learn that you are having this issue.
If you still facing this issue I will do my best to help you
Follow this article troubleshooting steps GO HERE
Another option that you might have if you are using Win xp or later as your operating system is to run HP print and scan doctor
Letme the outcome or if you are not facing this issue any more, It will be really appreciated.
Hope that I can be of your help.
RobertoR
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HP Office Jet Pro 8600 all in one

I fax documents from word with my printer. Every once in a while, but more frequently as of late, the document will fax, shows send in the log, I hear the the fax completely send and hang up, but then it will fax it over and over, even though I only set it to fax one time. Only way then to stop it from sending is to turn off printer and then I either have to reboot my computer or log off to get it to clear. When computer comes back up, I turn printer back on and it is ready for use. It has done this since I bought it, but like I said seems more frequent.
It is an HP office jet pro 8600 all in one, running on Windows 8.1. It is hard wired, not running wirelesslym with desktop. Anybody have any clues as to what is causing this and how to fix it. It is so frustrating. Thanks.

Hi LFoskey,
Does the printer send multiple faxes when you fax directly from the printer, or only when you fax from Word?
You can check for a firmware update in cause the issue is being caused by the printer itself;
HP Officejet Pro 8600 N911a Firmware
HP Officejet Pro 8600 N911g_n Firmware (Plus and Premium models)
Please also try the HP Print and Scan Doctor, it can quickly resolve any issues including but not limited to;
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
Please post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks ( ), the tool did not find any problems.
If you see green wrenches ( ), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points ( ), the test failed and required user action, but the step was skipped.
If you see a red X ( ), follow the on-screen instructions to resolve the issue.
I look forward to hearing from you. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Office Jet Pro 8600 - need to replace white plastic ADF strip

Documents scanned on Office jet Pro 8600 have a pale streak down the right third of the page that correlates with a notch in the white plastic ADF strip. There appears to be something broken from the strip at that point. Is this strip replaceable and is so, how does one acquire one?
Thanks,
Stryder98

Hello Stryder98,
Welcome to the HP Forums!
I understand you need to replace the white plastic ADF strip using the Officejet 8600. I would recommend contacting HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

Why can't i use my mac book air with my new HP Office Jet Pro 8600

trying to link up my mac book air with my new HP Office Jet Pro 8600 with a direct usb cable
my computer tries to download the software necessary and then says its not available at this time and to try again later, but I've tried a few times now since monday and its no different
i desperately need to print sign scan and email a document asap!
please help!

Somewhere in the printer's documentation, presumably.
HP's model designations can be incomprehensible. Try this page:
http://h10025.www1.hp.com/ewfrf/wc/pfinder?&cc=us&lc=en&dlc=en&tmp_qt=driver&tmp _searchExperience=0&tmp_product=hp+officejet+pro+8600&product=

Office Jet Pro 8600 plus printing in code or foreign language :(

I have been having issues with the print on my Office Jet Pro 8600 plus lately. In the beginning it was random but has becom regular.
At first glance, it appears to be printing in German in stead of English. It's possible that it may be code or encryption. Some of the characters run together. It seems like there may be a driver problem. This doesn't happen when I print to other printers.
One line looks like this: hf of sbuf e/!!SDSB !l X !jt ..... It should actually be something any of us could understand. It's becoming costly in both paper and ink.
Any suggestions?

Hello tlc4dna,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are getting garbled text when you are printing. I would like to offer my assistance with getting this resolved. I am providing you with an HP Support document : Continuous Pages of Strange or Garbled Characters Print in Windows. Now this document was designed to address the exact issue you are talking about. I would suggest you review the document and follow the troubleshooting steps included to resolve your garbled text issue.
I hope this is the answer you were looking for. Thank you for bringing this issue to the HP Forums. Have a great day!
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Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Printers HP Office Jet Pro 8600

So I've had an Office Jet Pro 8600 for about a year now. It has been great. just recently, the printing started going to black only and when I tried changing the color cartridges and the black cartridge, I could not get it to work right. It eiter printed black ink only, or it stopped and told me to contact HP.
Bummer. any idea what I can do for this?

Hi Arley2u,
Welcome to the HP Forums!
I understand that you can either print in black ink only, or the HP Officejet pro 8600 printer stops, and tells you to contact HP. I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If the printer can print a test page. Printing a Test Page.
If the printer's display is showing any error messages/codes.
Hope to hear from you, and have a nice day!
RnRMusicMan
I work on behalf of HP
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My Office Jet Pro 8500A Premium will only print or copy when rebooted.

My Office Jet Pro 8500 A Premium prints or copy when it is rebooted. The second attempt to print or copy I get the message "Now printing" but it never does. I ran all the diagnostics that tell me everything is fine but obviously it is not... Help!

Hello,
I see that we are having some issue when attempting to print in colour.
I have done some research in to this issue and I have found a document that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I am having a problem getting my office jet pro 8500 to go online to print. How do i set it to go on

I am having a problem getting my office jet pro 8500 to go online to print. How do i set it to go online. I have run all of hp's diagnostics and everything passes. it prints the test pages but will not print any other jobs for me.

This might help - https://discussions.apple.com/docs/DOC-3792

New HP Office jet Pro 8610 defaults to FAX when asked to print from my Lenovo.

New HP Office Jet Pro 8610 worked for 1 day after installation. Printed & Scanned OK both sided. Did not connect for Fax as don't use it. After printing a couple of documents & scanning some from the Lenovo think Pad Laptop the 8610 has suddenly always defaulted to the fax send page when asked to print any document. Still scans perfectly. I can print the same documents by emailing them to my IPhone then requesting print. Why won't it print docs from the laptop??? What can I do to overcome the problem as its slow to have to go thru the phone. (I'm 89 years old) Please help. 2Wood.

Hi @jodanalynn ,
I see by your post that you need to reset the printer. I will be happy to help you.
I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Can I use AirPrint on my ipad2 with an office jet pro 8000 wireless?

I am currently using hp Eprint home and biz but can't print from pages
This question was solved.
View Solution.

Hi Unkljoey,
Are you referring to web pages inside the HP Home & Biz app, or are you referring to the actual app Pages?
Currently the Office Jet Pro 8000 Wireless does not support AirPrint or ePrint. The only way to print from the internet or selected saved files is to use the HP Home & Biz app. Here is a list of ePrint and AirPrint compatible printers.
In order to print web pages with the app it is required that you register the app itself with your eprincenter.com account. You can do this by selecting ePrint in the top right corner on the app, and then choose register with ePrint.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Can't scan from Office Jet Pro 8600

I can't scan from my Office Jet Pro 8600. I'm connected to my home Verizon Fios wireless network. I'm running Windows XP. The printer works fine, but I can't scan. When I use the display on the printer I get a "No Computer Found" message. When I go to find the scanner on the Control Panel/Scanners & Cameras - I can see the printer listed, but when I click on the printer, I get a message that reads: "The scanning software could not be found, or your scanner is not connected. Please make sure your scanner & your scanner software are properly installed." So then I use the HP Print & Scan Doctor to download to "Get Installer" presumably to download the software. After the software downloads, there is no difference. I still can scan, & the network is not seeing the scanner. What gives?

Hello,
I see that an issue has popped up that pertains to NOT being able to scan.
Please click on the following link that troubleshoots A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning.
Please feel free to write back with any additional questions or concerns.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

MULTIPLE PAGE OFFICE JET PRO X476DW

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