Multiple page scanning with HP photosmart 5514 and windows 8.1

I am unable to san multiple pages to one document since changing to Windows 8.1.
Can you help please?
Thanks in advance.
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Hi @KC1719 ,
I see that you are experiencing issues scanning multiple pages to one file, since updating to Windows 8.1.
I would be happy to help you.
Did you uninstall the old software and reinstall the latest drivers?
Here is the link for newest drivers. HP Photosmart Full Feature Software and Drivers.
Here is a document for scanning, that you may want to take a look at.
Scan from Windows 8 With the Full Feature HP Software for HP Multifunction Printers.
This is a screen shot for changing the settings in the HP Scan Software.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Hi there,
Was hoping for some help.
I have a HP Photosmart 5520 which is setup correctly on my wireless network has been working for some time.
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At this moment in time, my housemates laptop, a HP running Windows XP is unable to connect to the printer. It was working fine however after a virus and malware scan discovered heaps of malicious software, which was removed, the laptop was unable to print. It still had the printer as listed but it seems the actual print job wasn't being sent to the printer.
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Welcome to the HP Forums Rectrix,
I see by your post that you are able to find the printer over the wireless network on the Windows XP computer.
I can help you with this issue today.
Install the printer as a USB connection on the Windows XP to get the software fully installed.
Then setup the wireless by going to start, all programs, HP, select the printer, select Printer Setup & Software Selection,
select Convert a USB connected printer to wireless. Follow the steps to finish setting up the wireless connection.
If there is anything else that I can help you with just let me know.
Have a nice day.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I see that you are wondering how to scan multiple items using your HP photosmart 2610 and for them to be able to be in one attachment in your e-mail. I am happy to look into this for you!
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Multiple page scanning with HP photosmart 5514 and windows 8.1

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