Multiple pages in SP01 (spool) but only last page printed to printer.

Dear Experts,
Here is a strange situation. I have 28 pages in one spool request, but when I print it out, only the last page printed out... Where are the 27 pages? Even though I use printing setting (From page 1 to page 28), it still printed last page only...
Can any one teach me how to solve this problem?
Thank you!
Joanne Wu

format setting was wrong.

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