Multiple people checked out a story at the same time

Had a strange  incident today where two incopy users had story checked out at the same time. I wouldn't have believed it if I hadn't seen it for myself. I checked the links, they were going to the same place. One user lost his changes when both checked in the story. How could this happen? Looked like maybe the locked file was disappearing for some reason.

Pretty much covered this in the ID forum.
Bob

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