MULTIPLE PROBLEMS STILL WITH DESKTOP MANAGER 1.0.1

Could you please let me know if you are having the same problems with the new desktop manager for Mac 1.0.1.  (simply state the number on the list below - no need to write anything else)
I doubt very much anyone has a fix for the problems since RIM doesn't, but could you just post a quick reply identifying which of the following issues you're also having in the list below.  I Would like to prove to RIM how many people are having the same issues - I'm not so sure they realize how pervasive these issues are. Thanks
(1) Several fields in each contact in my Mac Address Book are not transferred to my Blackberry, for instance: the phone number category "Work 2", the phone number category "Other", the email category "home" - if there is two of them only one is transferred;
(2) It cuts off the end of the "Note" section in the Address Book contacts;
(3) The software crashes when syncing Entourage calendar;
(4)  The software severely retards the functioning of my other programs while syncing the Entourage calendar and it is necessary to restart my computer for normal function to resume;
(5) Calendar event alarms are removed from my blackberry even though they are active on my desktop; and
(6) Some recurring Calendar events are not transferred over to my Blackberry.
Lance

My problems are also different.  It was working for a while (a few weeks and maybe 4 syncs).  Now, it always gives an non-descript "Sync Error" message when trying to sync Contacts with Address Book on my MacBook running Mac OSX 10.5.8, and DTM 1.0.1.   I've UNinstalled it, REinstalled it, and can get it to sync with iCal, but not Address Book.
I've tried all sorts of possible solutions, like eliminating all the Groups in my address book and only having 1.  I've tried clearing the Blackberry data before syncing.  I've tried syncing both directions, and I've tried syncing with overwriting everying in the Blackberry.  None of those solutons works.   I also had problems with iCal, but got that to sync by clearing the calendar on the BB first, then syncing calendar alone (not with contacts).
I cant even express how disappointed I am with the Blackberry Destop Manager after waiting for more than year for it after PocketMac failed as a useless piece of code.   The limited setup features, and now its lack of any useful functionality has me ready to dump my Blackberry for an iPhone.   If that happens RIM, I won't be back, and I won't be advising any associates to stick with Blackberry.  I'm at the end of my consumer satisfaction, so you don't need to spend millions with J.D. Power to figure this one out.  Just make the **bleep** thing work with a MAC!  (Just in case anyone from RIM is lurking...you'd think at least one of those software guys would use a Mac?)!!

Similar Messages

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  • First sync with desktop manager for mac: only 300 contacts synced instead of the 1100

    I have a Curve 8310. version 4
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    Hi there.
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  • Vista OP--Curve 8330---no sync with desktop manager---please help

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    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Sync Multiple Blackberries to one Desktop Manager

    I have a Blackberry Tour for business (company provided phone) and I have a Curve 8330 that is my personal blackberry.  Is there a way to use/sync multiple blackberries to one desktop manager and keep the sync info separate?
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    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Problems with Desktop Manager v5.0

    Hey! Sorry if this has been asked before but i've been google searching with no luck.
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    Hi and Welcome to the Forums!
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Backup problem with Desktop Manager 6.1.0.35

    I've got a great problem here. DM is set to backup my BB on connection. Backup is hanging at "Backing up RMS databases 11 of 13 records". The only way to get out of it is to shutdown DM on My PC and reboot my BB.
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    Since I can't duplicate this problem on my PC what about running the DM on your PC and not connecting your Storm.
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    Another way to get attention and a (quick?) answer is to tweet to the Twitter account @BlackBerryHelp. Haven tried it but red about it. 

  • Problem Synching Outlook 2003 Calendar with Desktop Manager 5.0

    Hi there,
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    Solved!
    Go to Solution.

    No worries Post back on the forums if you have any other questions/issues.
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    Please remember to:
    1. Mark Accept as Solution on the appropriate post once your issue has been resolved
    2. Give Kudos to helpful posts (click the star next to the post)
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  • WINDOWS INSTALLER PROBLEM WITH DESKTOP MANAGER

    Please help!! I am a user of the Blackberry Desk Top Manager, running under Windows XP Service Pack 4.5. I recently downloaded the latest version of Desk Top Manager and I am getting the following error: - Flashing intermittently, whilst running the newly downloaded Desktop Manager - "Windows Installer Preparing to Install". I have removed the programme, downloaded it again from Blackberry's website and run my Windows updates to no available. I have now been advised that I must format my entire computer and reload Windows, which seems to be a rather onerous solution, as I have been using Blackberry's Synchronisation Programme for over a year successfully before this took place. I should appreciate it if you would let me know how this problem on my IBM Think Pad Laptop can be cured.

    halimsujanto wrote:
    Hi all..
    I am having the same problem with desktop software 6, but my problem is more like this..
    http://www.blackberry.com/btsc/KB19300
    The Windows Installer pop-up during installation and cannot continue, it seems that windows installer 4.5 is the cause, but I cannot uninstall windows installer 4.5 because many of my programs were using this..
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    The link you provided is missing. Or it just back to BlackBerry Technical Solution Center page and I tried searching the KB13781 with no success.
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    Hi ihalimsujanto and welcome to the forums!
    My first concern is that you do have a version of desktop manager that you can maintain your device and PIM data with, do you?
    Please post back with as much detail as possible regarding your hardware and software setup.
    Also post what steps you have taken to resolve the issue. The more detail we have the better we can help you. I'll reread KB 19300 and find what happened to my broken link.
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    Bifocals
    EDIT:
    ihalimsujanto,
    Please review this Microsoft Knowledgebase  Article ID: 555175
    How to resolve Common "Windows Installer" Problems
    Methods 3 and 4 may be pertinent.
    Let us know how it goes!
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Problem with desktop manager/phone.

    when i connect my blackberry curve 9360 to desktop manager, my phone screen has a picture with the phone and computer pointing each other with the arrows to show it is connected/connecting. when i start to back up my phone, these arrows go away. my phone is just 6 months old and works perfectly fine. 

    Try these steps:
    1. Uninstall Blackberry Desktop with Media Manager
    2. Restart computer
    3. Install Blackberry Desktop with Media Manager
    If your version won't work you may try different versions of "Blackbery Desktop With Media Manager".
    You may download these versions here
    if your issue solved set "Solution" mark at the relevant post

  • Problem with Desktop Manager version 6

     use a BlackBerry Curve 9300. I am having great difficulty downloading and running the version 6 Desktop Software. The software itself seems to downlaod quite successfully in about 30 minutes and a Desktop icon appears on my computer desktop. Each time I double click to open - run the programme an error message comes up as Follows"Desktop manager has encounterted a problem and needs to Close"sorry for the inconvenience etc.
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    I have seen a post/ posts where it was suggested that the way round this was to go into programe manager- locate and delete the folder" Research in  motion" I have tried doing this- the folder is deleted it goes into the recycle bin and there is therefore no program to be opened- so something is not right here- maybe I am not reading the advice correctly.
     Would appreciate adny help , advice and support from my experienced users in this community as it is very frustrating not to be able to run the the Desktop software.

    Hey Oscarfabricant,
    Welcome to the BlackBerry Support Community Forums.
    What version of Windows are you using?  Is it 64-bit?
    Also for the uninstall I would suggest performing all the steps in this article: www.blackberry.com/btsc/KB02206
    Then download Desktop Software from www.blackberry.com/desktop and install it.  Restart and then to run the application.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Problem with Desktop Manager Synchronisation

    I have version 4.7.0.25 running on Vista. When synchronising it reads the calender etc on the device OK but as soon as it reads the desktop calender it freezes with message 'Desktop Manager Stopped Working'.
    I have reloaded the software several times
    Any suggestions

    Hey Oscarfabricant,
    Welcome to the BlackBerry Support Community Forums.
    What version of Windows are you using?  Is it 64-bit?
    Also for the uninstall I would suggest performing all the steps in this article: www.blackberry.com/btsc/KB02206
    Then download Desktop Software from www.blackberry.com/desktop and install it.  Restart and then to run the application.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Sync: Multiple Instance Error Causes Desktop Manager to Fail

    I can no longer sync my Outloook calendar with my Bold 9650 using Desktop Manager 6 (bundle 3084). I failed multiple times, rebooted each device and tried again but still receive the same error. Error is a message from Windows that Desktop Manager has stopped working. The last few entries in the log indicate:
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    08:55:35.962 Number of records modified since last sync (Modified): 0
    08:55:35.962 Number of records deleted since last sync (Deleted): 0
    08:55:35.965 Performing two-way sync
    08:55:35.966 ERROR: Multiple instance error. Remove a recurring instance or exception on (11/8/2011).
    08:55:35.966 ERROR: Multiple instance error. Remove a recurring instance or exception "Bi-weekly Leadership Team Call".
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    eric

    Hi Eric,
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  • Deleting past calendar events on sync with desktop manager for mac? How to proceed

    I am new to Blackberry desktop manager for mac.  It is all set up and first sync is done without a problem.  Now when I try to sync, I get a message that over 600 of my past calendar items will be deleted if I continue with sync.  I need to keep previous calendar items, is there a way to solve this problem and not delete past events?  I am sorry for asking this question, I am just new and very unsure of what I am doing.  I had used missing sync before, but when my blackberry had to be replaced, new blackberry wouldn't work so I wanted to try desktop manager.  HELP!  Thanks!

    I am having the same problem. checked space, had to delete 2 apps. was set to forever, just changed to from 30 days in past to 18 months in future hoping it would make a difference on sync. Still trying to delete 1256 events.

  • Multiple Email Accounts on Desktop Manager?

    Are there any plans to add functionality to the desktop manager to manage all of the email accounts in my phone? I have some accounts that aren't in outlook that only need to be sent to my phone, and I was wondering if you can manage multiple accounts, can you manage accounts that aren't in outlook. I had to use the email site to setup my accounts to begin with which is fine, but if I have to fine tune things, I don't always want to have to sign into it.

    apart from BES users (= Corporate BlackBerry), the Desktop Manager does not deal with emails except for making backups.
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    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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