Multiple problems w/ iMac

Hi,
Today I had a big problem with my iMac. I already had Bootcamp installed, with XP SP2, and I wanted to install a new expansion of a game, The Sims 2. I did it, and started playing. 10 minutes later, the screen went black and all peripherals went off. The computer rebooted.
I booted again into Windows, and, when I got to the Desktop, the screen went black again. But, this time, it didn't reboot. I had to do it manually (pressing the power button for 3 seconds, and then pressing it again).
It powered up, but kept the white LED on, the SuperDrive working, and did not chime. I thought the culprit was the Sims 2 CD which was on the drive, so I spent almoust the whole afternoon figuring out how would I remove it from the drive. I tried everything: mouse button pressed, long periods with the plug out, the eject key, even a PRAM reset. Nothing!
I left it there, without any power, for some time. Then I reconnected the plug and it did boot. I ejected the CD via OS X, and it worked. But then, not even 2 minutes later, it went back to that black screen. And it started again...
Now, I can make it boot for some time, if I disconnect the iMac from the power outlet for a few minutes. But it keeps going back to the black screen, which I assume to be a kernel panic.
Should I send it to Apple? Its warranty is still valid, but the service here in Portugal is awful... (we don't have the official Apple here, only a 3rd-party company...)
I'm sorry for the long explanation, but I felt I needed to write everything for you to know the extension of the problem...

What you describe is not a normal kernel panic. I think that your problem has to do with a RAM issue; poorly seated RAM or bad RAM. Have you installed any 3rd party RAM or do you just have the Apple RAM that came with your Mac? I would remove the modules and reseat them. If that does not clear up the issue, if you have 3rd party RAM try the Mac with just the Apple RAM installed.
Intel-based iMac: Installing and replacing memory (RAM)

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~/Library/InputManagers/
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~/Library/Mail/Bundles/
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Outbox.mbox
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Drafts.mbox
INBOX.mbox
Sent Messages.mbox
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Having multiple problems with script - NTFS Permissions and AD Groups

Hi, all! I'm having multiple problems with my first script I've written with Powershell. The script below does the following:
1. Prompts the user for a corporate division under which a shared folder will be created, and adjusts variables accordingly.
2. Prompts if the folder will be a global folder or an office/location-specific folder, and makes appropriate adjustments to variables.
3. If a global folder, prompts for the name. If an office/location-specific folder, prompts for each component of the street address, city and state and an optional modifier. I've prompted for this information in this way because the information
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6. Creates an AD OU and/or security group(s).
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Import-Module ActiveDirectory
$Division = ""
$DivAbbr = ""
$OU = ""
$OUDrive = "AD:\"
$FolderName = ""
$OUName = ""
$GroupName = ""
$OURoot = "ou=DFS Restructure Testing OU,ou=Pennsylvania Camp Hill 4410 Industrial Park Rd,ou=Locations,ou=Camp Hill,dc=jacobsonco,DC=com"
$FSRoot = "E:\"
$FolderPath = ""
$DefaultFolders = "Archive","Customer Service","Equipment","Inbounds","Management","Outbounds","Processes","Projects","Quality","Reports","Returns","Safety","Schedules","Time Keeping","Training"
[bool]$Location = 0
do {
$userInput = Read-Host "Enter CLS Division: (W)arehousing, (S)taffing, or (P)ackaging"
Switch ($userInput)
W {$Division = "Warehousing"; $DivAbbr = "WHSE"; $OU = "ou=Warehousing,"; break}
S {"Staffing is not yet implemented."; break}
P {"Packaging is not yet implemented."; break}
default {"Invalid choice. Please re-enter."; break}
while ($DivAbbr -eq "")
write-host ""
write-host ($Division + " was selected.")
$FolderPath = $Division + "\"
write-host ""
$choice = ""
do {
$choice = Read-Host "Will this be a (G)lobal folder or (L)ocation folder?"
Switch ($choice)
G {$Location = $false; break}
L {$Location = $true; $FolderPath = $FolderPath + "Locations\"; $OU = "ou=Locations," + $OU; break}
default {"Invalid choice. Please re-enter."; $choice = ""; break}
while ($choice -eq "")
write-host ""
write-host ("Location is set to: " + $Location)
write-host ""
if ($Location -eq $false) {
$FolderName = Read-Host "Please enter folder name:"
$GroupName = $DivAbbr + " " + $FolderName
} else {
$input = Read-Host "Please enter two-letter state abbreviation:"
$FolderName = $FolderName + $input + " "
$input = Read-Host "Please enter city:"
$FolderName = $FolderName + $input + " "
$input = Read-Host "Please enter street address number only:"
$FolderName = $FolderName + $input
$GroupName = $DivAbbr + " " + $FolderName
$FolderName = $FolderName + " "
$input = Read-Host "Please enter street name:"
$FolderName = $FolderName + $input
$input = Read-Host "Please enter any optional information to appear in folder name:"
if ($input -ne "") {
$FolderName = $FolderName + " " + $input
$OUName = $FolderName
write-host
write-host "Path for folder: "$FSRoot$FolderPath$FolderName
write-host "AD Path: "$OUDrive$OU$OURoot
write-host "New OU Name: "$OUName
write-host -NoNewLine "New Security Group names: "$GroupName
if ($Location -eq $true) { write-host " and "$GroupName" MGMT" }
write-host
$input = Read-Host "Please confirm creation of new site/folder: (Y/N) "
if ($input -ne "Y") { Exit }
write-host
write-host -NoNewLine "Folder exists: "; Test-Path ($FSRoot + $FolderPath + $FolderName)
if (Test-Path ($FSRoot + $FolderPath + $FolderName)) {
Write-Host "Folder already exists! Skipping folder creation..."
} else {
write-host "Folder does not exist. Creating..."
new-item -path ($FSRoot + $FolderPath) -name $FolderName -itemtype directory
Set-Location ($FSRoot + $FolderPath + $FolderName)
if ($Location -eq $true) {
$tempOUName = "ou=" + $OUName + ","
write-host
write-host $OUDrive$tempOUName$OU$OURoot
write-host
write-host -NoNewLine "OU exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
Write-Host "OU already exists! Skipping OU creation..."
} else {
write-host "OU does not exist. Creating..."
New-ADOrganizationalUnit -Name $OUName -Path ($OU + $OURoot) -ProtectedFromAccidentalDeletion $false
$GroupNameMGMT = $GroupName + " MGMT"
if (!(Test-Path ($OUDrive + "CN=" + $GroupName + "," + $tempOUName + $OU + $OURoot))) { write-host "Normal user group does not exist. Creating..."; New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
if (!(Test-Path ($OUDrive + "CN=" + $GroupNameMGMT + "," + $tempOUName + $OU + $OURoot))) { write-host "Management user group does not exist. Creating..."; New-ADGroup -Name $GroupNameMGMT -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
# $FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
$BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
$BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
write-host $BIUsersSID.Value
# out-string -inputObject $BIUsers
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.RemoveAccessRuleAll($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
get-acl ($FSRoot + $FolderPath + $FolderName) | fl
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$ADGroupName = "JACOBSON\" + $GroupName
$objUser = New-Object System.Security.Principal.NTAccount($ADGroupName)
$objUser.Translate([System.Security.Principal.SecurityIdentifier]).Value
write-host $ADGroupName
write-host $objUser.Value
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
Out-String -InputObject $ar
$FolderACL.AddAccessRule($Ar)
$ADGroupName = "JACOBSON\" + $GroupNameMGMT
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
Out-String -InputObject $ar
$FolderACL.AddAccessRule($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
} else {
$tempOUName = "cn=" + $GroupName + ","
write-host
write-host $OUDrive$tempOUName$OU$OURoot
write-host
write-host -NoNewLine "Group exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
Write-Host "Security group already exists! Skipping new security group creation..."
} else {
write-host "Security group does not exist. Creating..."
New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ($OU + $OURoot)
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$ADGroupName = "JACOBSON\" + $GroupName
$FolderACL.SetAccessRuleProtection($True,$True)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"Modify","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
$FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
My problems right now are in the assignment/removal of security groups on the newly-created folder, and the problems are two-fold. Yes, I am running this script as an Administrator.
First, I am unable to remove the BUILTIN\Users group from the folder when this is an office/location-specific folder. I've tried to remove the group in several different ways, and none are having any effect. Oddly, if I type in the lines directly
into Powershell, they work as expected. I've tried the following methods:
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
$FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
$BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
$BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.RemoveAccessRuleAll($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
In the first case, the script goes through and has no apparent effect because afterwards, I do a get-acl and the BUILTIN\Users group is still there, although when looking through the GUI, inheritance appears to have been broken from the parent folder.
In the second case, I get the following error message:
Exception calling "RemoveAccessRuleAll" with "1" argument(s): "Some or all identity references could not be translated."
At C:\Users\tesdallb\Documents\FileServerBuild.ps1:110 char:5
+ $FolderACL.RemoveAccessRuleAll($Ar)
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [], MethodInvocationException
+ FullyQualifiedErrorId : IdentityNotMappedException
This seems strange that the local server is unable to translate the SID of a BUILTIN account. I've also tried explicitly putting in the BUILTIN\Users SID in place of the variable in the New-Object line, but that gives me the same error. I've
also tried the solutions given in this thread:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/ad59dc58-1360-4652-ae09-2cd4273cbd4f/remove-acl-issue?forum=winserverpowershell and at this URL:
http://technet.microsoft.com/en-us/library/ff730951.aspx but these solutions also failed to have any effect.
My second problem is when I try to apply the newly-created security groups, I also will get the "Some or all identity references could not be translated." I thought I had found a workaround to the problem by adding the -PassThru option to
the New-ADGroup commands, because it would output the SID of the group after creation, however a few lines later, the server is unable to translate the account to apply the security groups to the folder.
My first Powershell script has been working well up to this point and now I seem to have hit a showstopper. Any help is appreciated.
Thanks!

I was hoping to stay with strictly Powershell, but unless I can find a Powershell solution, I may resort to ICACLS.
As for the problems with my groups not being translatable right after creating them, I think I have solved this problem by using the -Server parameter on all my New-ADGroup commands and this example code seems to have gotten around the translation problem,
again utilizing the -Server parameter on the Get-ADGroup command:
get-acl ($FSRoot + $FolderPath + $FolderName) | fl
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
# Add the new normal users group to the folder with Read and Execute permissions
$GroupSID = Get-ADGroup -Identity $GroupName -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
$SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupSID)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
# Add the management users group to the folder with Modify permissions
$GroupMGMTSID = Get-ADGroup -Identity $GroupNameMGMT -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
$SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupMGMTSID)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
Going this route seems to ensure that the Domain Controller I'm creating my groups on is the same one that I'm querying for the group's SID to use in the FileSystemAccessRule. It's been working fairly consistently.
Still having issues with the translation of the BUILTIN\Users group, though.

Multiple Problems with 4.2.1 update

Hi. I installed 4.2.1, and am experiencing multiple problems ever since.
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Hi, Action.
Thanks very much for the well considered, thorough answer.
I got everything working again (though will see what the battery does today), and this is what I did. I'm not sure which thing worked.
1.) One blog I found suggested doing TWO hard resets in a row, which I did.
2.) I went to
settings
Safari
clear cookies/history/cache
and cleared them all, twice, to be sure.
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settings
reset
reset network settings
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settings
reset
reset all settings
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I note that this is not only making my camera open faster now, it's making it take photos faster, and darned if they aren't better resolution as well. I had noticed, but not connected with 4.2.1, that my photos were really grainy and poor quality lately.
6.) I did the opposite of what someone on this forum suggested. I always selected my one ringtone, which is what their suggestion was. I only have three, so when I synced, I selected "all", and it defaulted back to giving me a choice. My ringtone, btw, was a home made one, which I am very attached to. I spent hours researching how to salvage it, and thankfully, didn't have to get into figuring out how to change the extensions and length of the the thing as other forums suggested at terrifyingly great length.
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It's kind of like a heart failure. I didn't realize I was getting slower and more winded, it was so gradual over the past few weeks. And now I've had a miracle recovery, and am ready to go run some sprints, lol.
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Question: Is there any limit to the number of images that can be put into one catalog?
Catalog A
Problem 1) People recognition didn't work. When I tried to find people for tagging, the feature didn't work. After researching the problem online, I found that others who had the same problem solved it by rebuilding the catalog a few hundred images at a time. I deleted the original catalog with all of my images and created a new catalog with just 800 images from this year. Then, people recognition worked, and I was able to tag people. The only other feature that I have used in Catalog A is that I have edited a few images to improve exposure. I have not rated images, stacked them, renamed them or created albums. With this catalog, the Organizer and the Editor still work together so when I select a photo in Organizer to fix, the Editor opens up with the photo for editing like it is supposed to do.
Catalog B
I created another catalog that had about 900 different images from a European tour. I deleted some of those images so there are now 760 images in this catalog. At first, all the Organizer features seemed to work fine in this catalog. I was able to pull photos from Organizer to fix in the Editor. I rated all the images, stacked and renamed some photos and created several albums under an album category.
Problem 2) A couple of days ago, the Organizer and the Editor stopped working together. Now, when I select a photo in Organizer and click on Fix, Edit, the Editor window comes up but the photo does not appear in Editor. The only way I can get an image into Editor is to pull it directly into Editor. Then, when I want to save it as a Version Set I have to choose File> Organize Open File in order to save the image as a version set.
Question: How do I get the Organizer & Editor to work together again?
Problem 3) The Exif data has disappeared on quite a few of the images in Catalog B even though the Complete radio button is highlighted under the Properties panel. Some of those images were never edited or re-saved.
Question: How do I get the Exif data back into Properties.
Problem 4) Yellow question marks continue to appear on the top left of some images even though these images have not been moved. The Organizer searches for the "missing file" and finds it quickly but why is it "missing"? I have gone through the albums in this catalog, completed the missing file searches on all the images so that no yellow question marks appear and when I go back to the catalog the next time I find the yellow question marks are there again!
Question: Why does Organizer think the files are missing? Why isn't the file location remaining the same?
Problem 5) When I re-opened Catalog A with the general 2012 images, I got a message that my watched folder had new photos to import. When I clicked on ok, the next window brought up 3 photos that were already in Catalog B of my European tour that were taken in September. Somehow, the Date Created and the Dated modified had been changed from 9/12 to 11/12 so the Organizer thought they were new images when they were not.
Questions: Shouldn't the Date Created remain constant? The Date Created does not seem to represent the date the picture was taken, so what does that date represent? How can I keep the date created from being changed?
Both Catalogs
All of the images in both catalogs show creation dates that are later than the date modified, (example: date created of 6/12 and a date modified of 3/12).
Question: How is it possible that the date created is later than the date modified?

Hey Paysonite,
A lot of questions hmm!!! Let me try to answer few of them.
Question: Is there any limit to the number of images that can be put into one catalog?
Ans: No, you can import as many images in catalog you want. Just to add, as the size of catalog grows, Organizer's perfromance will be affected.
Question: Why does Organizer think the files are missing? Why isn't the file location remaining the same?
Ans: As you mentioned in your comments, you have deleted some files (i assume from explorer). But these deleted files are still present in Organizer. Since the deletion happened outside the organizer, so Organizer is unaware of the deletion. So when organizer tries to read the files (which were deleted), Organizer is unable to find then and thus thinks that files are missing.
Questions: Shouldn't the Date Created remain constant? The Date Created does not seem to represent the date the picture was taken, so what does that date represent? How can I keep the date created from being changed?
Ans: Date created represents the date on which the files was created on your files system (or into OS). It is not date when the images was shot (actual shot date is Date time Original in Organizer).
Question: How is it possible that the date created is later than the date modified?
Ans: A simple way to do it is-Suppose you have an image which was brought/copied on July (i am explaining this with the help of month only. Assume date to be 1st and year to 2012). Now change the system date to August. Edit this image in Editor (without creating a version set for easy illustration). Now date created is July and date modified is Aug.
Copy this fine on flash drive/pen drive. Delete the original file from windows. Change the system date to Sept. Now copy the file in windows and see its properties. It has Date created as Sept and date modified as Aug, which answers you question.
I am unable to fully understand your remaining questions. Please elaborate.
Also please let me know if you need more info with above answers.
~Andromeda

Multiple Problems with Toshiba Satellite A505-S6980 laptop??

Hi,
We purchased the Toshiba Satellite A505-S6980 laptop at Best Buy about a week ago. However, we seem to be having multiple problems with it, that I wouldn't have expected from a brand new Toshiba.
Problems:
Whenever I'm in Mozilla Firefox browser, it crashes 90% of the time. Firefox was always my favorite on our previous computer, and still is, I just can't use it because it continually crashes.
In Outlook, whenever I try to open a message or reply, or basically any general command, it pops up an error message that says, "Could not install the custom actions," and then does whatever I'd wanted it too. It's a pain, as we do a lot of email and calendar through Outlook.
In Outlook, when I tried to import our Contacts, it says that we do not have the appropriate permissions to access the files. We are the only user account on this computer. We don't do seperate ones for each family member; we just turn on the PC.
It seems to me like the internet crawls on this computer. Every time we try to play a video (e.g. ABC, CNN, Youtube), it won't buffer. It just stops and starts all throughout the video about every 3 seconds. HUGE nuisance. We watch a lot of videos.
Minor issue: In Firefox, before it has crashed that is, on my old computer I used to be able to type "cnet" without the quotes into the address bar, and it would take me to www.cnet.com. If it couldn't find the page, it would take me to my default search engine's page (Yahoo) with the search results. On this one, if I type anything into the address bar (like search terms/keywords) it bring up search results with a My Start Incredimail search engine. I want my Yahoo search engine, and I want it to find the page if it can.
I cannot seem to get the Aero Flick (I think) to work. That was one of the main things I was looking forward to, but I can't figure out how to do it.
It seems to me like the Windows Explorer freezes a lot.
There have been multiple times when I'm typing that the keys don't work. Like I would have to press the A key about 10 times to get it to show up on the screen once. It's hit and miss and doesn't do it all of the time.
This isn't a problem - just a question. Is it best to leave the computer plugged in all of the time if it's stationary? Or once it's fully charged, should I unplug it and let the power run down, and then re-charge it?
**CLARIFICATION: It's not Outlook Express, it's Microsoft Office Outlook 2007. The one that you have to pay for. Surely it works with 7, considering it's Microsoft?!?!
If you can help me answer any of these problems/questions, I would really appreciate it.
Have a safe and Merry Christmas!

Yes, everything was fine with Firefox. However, I have uninstalled it, and am just using Internet Explorer for now.
Thanks for battery info...
I'm well within the return window, but overall really like the laptop. I've put a lot of time into it, and just want it to work right if possible.
Thanks for the info.
ScottinFla wrote:Concerning Firefox, have you checked your add-on list for any faulty plug-ins or extensions? Try disabling them and see what happens. Also, that search engine you mentioned may have somehow been installed on your machine. Have you checked the "Manage search engines..." window available from the search bar? Check your add-ons as well. You could always reinstall Firefox from scratch.
As for the battery, it may not be best to continually run down the battery - followed by a long charge. Once a month or so should be fine. Otherwise, just try to give the battery some exercise every now and then.
Are you still within the return window? Your unit may have a bad install, some bad RAM, or...
I have the same model and it works just fine.

Multiple problems with Firefox 3.6.6 - Java Console, Flash, PDF & opening

running Windows XP with Firefox 3.6.6. I just upgraded to 3.6.6 & since then have been having multiple problems. 1) 3.6.6 takes a LONG time to load or hangs 2) As recommended Flash plugin updated to Flash 10.1. Subsequently Flash doesn't work. All I get when I use Firefox on any site is the F in a circle that indicates that flash is necessary to display the page. I have no problems with Flash on Google Chrome. 3) Java Console having issues. When 3.6.6 opens it says Java Console must be updated. So I update it. Then when it opens it says it's not supported & needs to be removed. Each time it wants me to restart Firefox to complete the task. If I say restart later cause I'm sick of opening & Closing again & again it pops up every 5-10 minutes & asks again. Please HELP!! 4) PDF files will not open since upgrade to 3.6.6. Having no issues with Google Chrome. It opens in miliseconds & runs everything but I prefer Firefox if it can be gotten to work right. Desperately need help.
== Upon upgrade

Please respond with a list of all of your Extensions.
-type '''about:support''' in your URL/address/location bar and press the Enter key
-click "Copy all to Clipboard"
-paste into your reply
'''1).''' Please explain "long time to load" in more detail; approximately how long? Hanging when: on startup of Firefox, during use (please list some sites/pages, if so), at shutdown?
For hanging at exit:
'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: [http://kb.mozillazine.org/Kill_application Kill Application]
'''Causes and solutions for Firefox hanging at exit:'''
[[Firefox hangs]]
[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit]
[[Firefox is already running but is not responding]]
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
'''2).''' Could be caused by a Flash-blocking Extension (the reason for asking for your list of Extensions) or could be in your Firewall or AV/AS application. What Firewall and/or AV/AS applications to you use?
See: [[Firewalls]]
'''3).''' Again, the reason for asking for your Extensions. Is it Java Console or Java Deployment Toolkit in the error message. Need version numbers on both of the above. You may have some Java remnants from a prior Java version; Java does not clean-up after itself and we can help you remove some of those remnants, if you will supply the information. See:
http://support.mozilla.com/en-US/kb/Java-related+issues
http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
http://support.mozilla.com/en-US/kb/Java+Deployment+Toolkit+Blocked
http://kb.mozillazine.org/Java
Some users get confused about Java and JavaScript; here is some information:
http://kb.mozillazine.org/JavaScript_is_not_Java
http://support.mozilla.com/en-US/kb/JavaScript
'''4).''' What are the results when you try to load a PDF file off of the internet? You need to check for an update of Adobe Reader (yours appears to be an older version) and after checking for updates to Adobe Reader, check your settings in Tools > Options > Applications for "Adobe Acrobat" Content Types. See:
http://support.mozilla.com/en-US/kb/Options+window+-+Applications+panel http://support.mozilla.com/en-US/kb/Managing+file+types
http://kb.mozillazine.org/File_types_and_download_actions
'''You''' ~~red:'''MAY'''~~ '''need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates.
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

Problems with iMac retina 5K (artifacts, glitches and etc.)

Hello dear Apple.
I have bought new iMac with retina 5K display and I have found lot of problem with it. It was December 2014 when I got my first iMac. And after then I have found few real problems with it.
The first problem is I can't open high resolution image with standard Preview.app. I mean 'high resolution' - more then 30-40 megapixels. When I open them, I can see image, but only 2-3 seconds, and after that I see horizontal artifacts only. I can't open images, like this Rembrandt.jpg; Carpaccio.jpg; Holbein.jpg
The second problem, when I change resolution in to scaled mode (System Preferences/Display) for increase image on display. I found when select some area on background of desktop it has left some lines after itself. It is particularly unpleasant if you have plain colour desktop background. You can view, how does it look here.
The next problem with animation in different parts of interface, e.g. sometimes when I open Time Machine some parts of windows are freezing or appear some artifacts or glitches near borders of window. And I have the same situation, when I open Mission Control, or any Adobe app or other, or simply rename a files. I have found few discussions with problems like mine, but in the separate places
5K iMac - bad GPUs?
Graphic Problems with Retina iMac
iMac 5K and indesign glitch
And after that I want to tell you that I have this problems on four (4) iMacs. It was really difficult to arrange four replace. I have lost a lot of time an spent a lot of nerves for discuss and resolve my problems with Apple support. Finally, they told me that they do not know about problems with iMacs, and they could offer give my money back. I glad to get my funds, but now in my country price for iMacs has doubled. And if they refund my money, I can buy half new iMac only.
I am sorry for my language and style, but I do not know what I should doing with that. And should I hope, that my problem resolve with OS X updates? Or it is hardware problem of the whole iMacs 5K...

Yes Ralph, absolutely correct, 4 times. Do you have the graphic card the same as me, or m290? Could I ask you check your iMac for few things, please?
For the first, can you enlarge scale in System preference/Display and install plain dark color desktop background. Are there any footprints after rectangular selection like in my video https://youtu.be/dBglFvjJx1Q?
And for the second, could you download this image https://upload.wikimedia.org/wikipedia/commons/0/07/Rembrandt_Harmensz._van_Rijn _-_Nachtwacht_-_Google_Art_Project.jpg and open in plain Preview.app, and zoom it? Are there any glitches?
Thank forward.

Recd following error when attempt to open ebook using ADE 4.0 : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5 Chrome Version 37.0.2062.124

recd following error when attempt to open ebook using ADE 4.0 : "Unable to Download. Error getting License. License Server Communication Problem: E_LIC_LICENSE_SIGN_ERROR" iMac 10.8.5 Chrome Version 37.0.2062.124
chat with customer service at book company i purchased file:
"Me: I installed the proper adobe software, adobe digital editions 3.0 (now have updated to 4.0) on my mac running os 10.85 however I am getting the following error code when i try to open the file:
"Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR"
Charles P.: Okay, what you need to do unfortunately, is contact Adobe at http://www.adobe.com and they will need to get your license issue resolved.
Charles P.: Is there anything else I can assist you with today?
Me: title of error is Unable to Download
Me: i dont see how that would be an adobe problem?
Charles P.: I understand, but it appears that the reason for the download issue is because of the license error the license is related to the Adobe Digital editions software. I understand how this could be confusing but it's due to the authorization of the ADE software. Adobe would need to correct your account issue with the license
Me: ok but i thought this was a free license from adobe??!! this is just a digital editions reader, right??
Charles P.: That is correct it is a free license but your account has to be associated with one license and yes the Digital edition is a ebook reader that our ebooks use for you to view

Well, just for the halibut I tried opening the book again today and , GLORY BE!, it worked.
Guess it may have taken overnight for Adobe to OK my license to their free ADE software. Also works now using Bluefire app as the reader on my android phone, although it was a pain
to get the book file in the right file folder for bluefire to see it.
I hope that time also heels the issue with all other Error Getting License users.
panman

Multiple Problems after Leopard upgrade HELP! Video display and FW problem

I don't know if this is related.. but I've been battling multiple problems ever since I upgraded my G5 to Leopard a week ago. Everything was perfect under Tiger.
Well, I think I've got everything solved except two last things.
1. My 750GH Maxtor Firewire drive... when I plug it in... does not show in the desktop and it causes both my internal drive and two other Firewire enclosures to disappear from the desktop. I can see all of them mounted in the disk utility, but if this one drive is plugged in.. all icons disappear from the desktop. If I unplug or unmount the 750GB drive.. everything comes back.
I've reformatted this drive, etc. This does not happen on my MacBookPro. The drive mounts fine on that. I've tried different cables, I've tried USB (it's a triple interface Maxtor) and nothing seems to work. I would assume there's something wrong with the drive and not my desktop... but the drive works fine on the MacBookPro.
PLEASE!! Any clues would help...
The other problem that only occurred directly after upgrading to Leopard... is that my graphics now get corrupted and garbled. I've got two video cards running two LCD monitors. The card giving me problems is the ATI Radeon 9800 Pro (256MB). What happens is.. first all the window shadows and top menu bar start getting checkerboard patterns.. then the whole screen starts getting variants of different colors and checkerboard patterns. After awhile and refreshing the screen a few times... the problem goes away for a bit. Then comes back.
Again, this card and my entire system and drives were working fine under Tiger. Now, I don't know if I have a bad card? Is there something wrong with Leopard on my G5 2Ghz DP? Did my Maxtor 750GB triple interface drive just go bad with the upgrade?
I don't know where else to look, I'm guessing the "geniuses" at the Apple store won't help me since this machine is out of warranty. Any help would be HUGELY appreciated. I've been battling all these problems ever since I started the Leopard upgrade 4 days ago and have not got much sleep.

The drives not or disappearing on the desktop could point to the need to do a pram reset.
I believe you hold down the apple-option-p-r keys at startup and listen for a couple of chimes.

Multiple problems w/ iMac

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