Multiple problems with itunes and ipod touch

I don't even know where to begin explaining all the problems I've had with itunes and my ipod touch, along with the troubleshooting that I've done to no avail.  Now, I'm totally frustrated.  So, here I am hoping that I can get some help from someone.  I spent almost $400 for my ipod touch and don't want to have to give up on it.
First, in case you need to know, I have the latest version of iTunes (10.2.2.14), an iPod Touch.  My Windows edition is Windows Vista with Service Pack 2.  My system has the following:
     Manufacturer: Hewlett-Packard Company
     Model: m9150f
     Processor:  Intel(R) Core(TM)2 Quad CPU   Q6600 @ 2.40GHz  2.40 GHz
     Memory (RAM):  3.00 GB
     System type:  32-bit Operating System
Next, in order to simplify what I have to say, I'll just briefly tell you what problems I've encountered, what I've done, and the results:
     1.     iPod not displayed in Computer when plugged into USB port
     2.     no device displayed in iTunes
     3.     unable to sync music and photos from my computer to iPod
     4.     have gone through and completed all troubleshooting two times to no avail
     5.     lost all settings and apps on my iPod and can't restore and/or retrieve them (my fault for erasing the info)
     6.     can't get iTunes to recognize(?) my iPod, after plugging it into the the USB port, in order to possibly restore it to working order
If I haven't provided enough info, please let me know.
I'll appreciate any help that you can give in order to resolve these issues.
Thank you.
Chris

chrisfromroy wrote:
     4.     have gone through and completed all troubleshooting two times to no avail
did that include this support article ?
also, have you made sure Apple Mobile Device Service is installed and started ?

Similar Messages

  • Problems with iTunes and iPod Touch

    I'm unable to properly install itunes. Here is the process I go through in trying to connect my brand new ipod touch:
    Open itunes 7.5, and proceed through installation as normal. Problems occur on the following progress bar:
    updating component registration
    copying new files
    status:
    (pauses for about 30s)
    status: rolling back action:
    (status bar backtracks to 0% and then installation continues)
    I select to open iTunes after the installation completes.
    I then plug in the ipod touch and get the error message:
    "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
    Also, a window pops up saying there is a camera connected, and asks if I want to use microsoft office word, microsoft scanner and camera wizard, or photoshop to open "Apple iPod"
    I've followed all troubleshooting steps provided on the apple website and am still having the issue. Any thoughts or recommendations? I have a very clean system with hardly any running processes. (my task bar has 3 icons total: trillian, volume control, and itunes)
    Message was edited by: captainwin

    Here's some additional information. Notice how the apple mobile device service isn't found:
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    System manufacturer System Product Name
    iTunes 7.5.0.20
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Current user is an administrator.
    The current local date and time is 2007-12-19 00:11:10.
    Video Display Information:
    NVIDIA GeForce 7900 GT/GTO
    ** iPod Connectivity Tests **
    iPodService 7.5.0.20 is currently running.
    iTunesHelper 7.5.0.20 is currently running.
    Apple Mobile Device Service not found.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.

  • Problem with itunes and ipod touch

    my ipod touch is recognize by itunes but the song that i have in my itunes dont want to get into my ipod. so i dont have any songs now. it's my new computer. it didnt happen on my old computer.

    Is the computer authorized for the music in your iTunes library? 
    Is the iPod signed into the iTunes account the purchased the music?

  • Syncing problems with Itunes and Ipod Help?

    Okay..I don't even know what's been happening with the newest Ios 5 update for apple products, but since the update, my ipod hasn't been able to synch with Itunes.
    For example, I manually organize all my music and when I edit the album artist or the album artwork etc, it would show up in Itunes perfectly, but on the Itouch, nothing has been changed. This means that not only does it now show the album artwork that I set up in Itunes, but also all the artists as well. I've seen many people so far having this problem, but through all the solutions people have said, none have worked for me. Another problem is that it also mix and matches all the songs I have downloaded as well. Only the songs I purchase seem to be alright.
    I have tried many things from restoring my Itouch and re-downloading music, manually re-synching my Itouch to see if the artists will show up, but to no avail, it hasn't worked.
    Please help me. It's getting quite frustrating that nothing is synching since the newest ios 5.1.1 update. Thank you

    The ipod touch will only sync to one computer at a time. If you sync to another it will indeed erase the content from the ipod first, then replace with content from the new computer.
    Sign into your account on the computer, make sure it is authorized, then connect the ipod:
    Without syncing, File>Transfer Purchases

  • Problems with iTunes and iPod running under Windows Vista

    I recently changed my computer. I now have an HP Pavilion running windows Vista (use to have XP). I have a video iPod -30GB. I downloaded iTunes onto the new equipment without incident, but that is the last thing that went smoothly.
    I can no longer watch TV shows or movies from iTunes. The video plays like a slide show of stills (the audio is real-time however). Eventually I will get an error message from Windows and it closes the application.
    I am also having issues with syncing my iPod and computer. I get a message requiring me to delete all of the content of the iPod and replace it with the contents of iTunes. I haven't done this -no trust and no backup
    The delete message is from iTunes. I suspect it is a security feature to prevent downloading to more than one iPod, as iTunes doesn't seem to 'know' my iPod anymore. Syncing has also caused iTunes to close and my computer to reboot. Has anyone else had these problems?
    HP Pavilion   Windows Vista  

    you may want to take a look at the iPod 101 tutorials. Those might help.
    Regards.
    < Edited by Host >

  • Problems with itunes and ipod

    If anyone can help me with this problem i would really appreciate it
    The problem started about a week ago when i had just finished downloading some music off of morpheus. My computer displayed a message saying that I didn't have anymore space on my ipod, i knew this was incorrect because my ipod holds 500 songs and at the time i only had about 270 songs. Itunes displayed another message saying that it would select various songs to a new created playlist. The problem with this is it only put 70 songs back on the ipod. So I deleted it. The next day i tried putting more songs back on it, and i got another message saying that itunes was corrupt. Strangely, itunes wiped ALL my songs off my ipod. I have virus protection so i ran the mcafee virus scan, and no files were infected. Now Everytime I hook up my ipod to my notebook i get a message saying " Ipod cannot be updated because all the selected playlists for updating no longer exist." I have tried resetting my ipod, updating itunes, creating new playlists, and nothing just seems to work.
    If anyone knows how to remedy this problem please let me know.
    Thanks.

    " Ipod cannot be updated because all the selected playlists for updating no longer exist."<<</div>
    It sounds like you have the ipod set to automatically update selected songs and playlists only. Try placing it into a different updating configuration.
    This article explains how to change the mode of the ipod:
    http://docs.info.apple.com/article.html?artnum=61675

  • Problem with iTunes for iPod Touch

    While using iTunes on my iPod Touch the Music, Videos, Ping, Search and More icons along the bottom of the screen don't work. In the App Store the icons along the bottom work just fine. They also work like they are supposed to in the iBooks store.
    Settings>General>About> Version 4.1, Model MC008LL
    Suggestions? TIA!

    Have your tried the standard reset"
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.

  • External Hard Drive problems with iTunes and iPod

    I recently purchased a 320 gig external hard drive for my computer, hoping in part to load my iTunes library onto it. Obviously I'd have much more room on disc than my actual iPod, so I was going to manually manage my music (an option I didn't have selected on my iPod before).
    I followed all the online help topics which have all been helpful so far. I organized my music files, changed my directory, consolidated my library, and now everything is on the external hard drive and is working just fine.
    The problem comes when I connect my iPod. iTunes barely even seems to recognize my iPod all of a sudden, saying that it has been corrupted and needs to be restored. When I try restoring it, nothing happens, and I can't seem to do a thing about it through iTunes. Of course, there's actually nothing wrong with the iPod at all, since it still works fine and plays music exactly the same as before. It simply won't update or do anything at all when hooked up to my computer.
    I know this has something to do with the new hard drive, since everything was just fine a few hours ago, I just can't figure out why I can't get my iPod to sync all of a sudden. Like I said, my iPod is working fine otherwise, iTunes is playing music through the external hard drive without any issues, and I haven't touched any files other than music files (I haven't even deleted them off my original hard drive yet, so all the original fines remain unchanged, even though I switched the directory).
    To the best of my knowledge, all my software is up to date, and the iPod is a 30 gig photo. Any ideas?
    pc   Windows XP  

    Yeah, I gave the new drive the letter Z, so there shouldn't have been any conflicts there. I also tried your other suggestion, and while the computer recognized my external hard drive, it didn't seem to make any difference once I plugged in the iPod again.
    I've been wrestling with this for days now. I've tried changing the drive letters for both the external hard drive and my iPod several times (but no matter what, the iPod always seems to take F when it's unplugged and then plugged back in). I've tried restoring the iPod on multiple occasions. I've tried reinstalling all my USB drivers. I've consolidated my music library on several occasions (I now have two identical libraries on my external hard drive), yet annoyingly, iTunes seems to keep switching file paths away from the external hard drive and back to their original locations on the C drive. I'm trying to free up internal hard drive space, not house 30 gigs of media on it. That's what this new external hard drive is for.
    Somehow, I was able to get them both to be recognized at the same time, but it never lasts long. I'll start iTunes with the external hard drive disconnected, plug in my iPod, wait for the iPod screen to come up in iTunes, then plug my external hard drive back in. Then, I can miraculously start to transfer music back onto my iPod, but iTunes doesn't seem to want this to happen for some reason, and will usually cut off the transfer. So far I've managed to put three whole songs on my iPod.
    So now I'm trying to do two things. One, the same as before, get my computer and iTunes to recognize both my iPod and my external hard dive at the same time. And two, get iTunes to stop changing the file paths back to the C drive. These files are already on my external hard drive and don't need to change.
    (As a side note, I should comment on how helpful people are on this discussion board. The Apple representitives I called on several occasions seemed totally unwilling to help, acting more like pushy salesmen than anything, while people here seem to be much more friendly and knowledgeable. Just thought it needed to be said.)
    pc Windows XP

  • New Computer = New Problems with iTunes and iPod Classic

    I recently got a new computer. I was successfully able to transfer the iTunes music files from the old machine to the new. However, I had to reload my iPod from scratch. My problems are:
    -- songs from playslists that aren't checked to be loaded are loading into my iPod (my son's music).
    -- I'm getting multiple messages to authorize the computer for it to load purchased music (I have authorized it in the past). I get an error message when I try to authorize the computer (-44084).
    --If I uncheck a play list or song, will it be removed from my iPod next time I sync? If not, how do I "erase" songs from my iPod that I dont' want anymore?

    I'm getting multiple messages to authorize the computer for it to load purchased music (I have authorized it in the past). I get an error message when I try to authorize the computer (-44084).
    With that one, I'd try the following document:
    [iTunes repeatedly prompts to authorize computer to play iTunes Store purchases|http://support.apple.com/kb/TS1389]
    (Probably best to start with the user account control section with a 44084.)

  • Problem with itunes and ipod

    well i have my ipod nano i believe and i tried upgrading to the new itunes. when i did i get an error saying the ipod communications program is not working. when i try to plug my ipod in itunes does not recognize it at all. and i cannot get my music then from itunes to my ipod. i have tried re-installing it several times but to no avail. what can be done about this because i am getting extremely annoyed.

    Have a look at whichever one of these articles is most appropriate first: "iPod appears in Windows Explorer but does not appear in iTunes" http://docs.info.apple.com/article.html?artnum=93716
    Your Windows PC doesn't recognize iPod" http://docs.info.apple.com/article.html?artnum=61711
    If you have no luck and want to use an earlier version of iTune, you'll find one here: http://www.oldapps.com/itunes.htm Remember to back up your iTunes folder if you plan to change your installation in case you run into problems.

  • Multiple problems with iTunes and iPhone Music

    ok... so no one tell me to check and uncheck sync all, blah blah blah... I have done everything in every combination.  I have disabled the "Show All Music" slider on my iPhone... I do not use the cloud for music, nor do I use iTunes Match.
    It first started with my music app on the iPhone just darting from song to song, none of them playing except for a few random ones every now and then.
    I unsynced my music from the iphone and resynced, which worked - but now I have over 1000 duplicates on my iPhone that are NOT in my iTunes.
    When going back to unsync all songs, I am still left with over 1400 songs on my iphone "about" screen, yet iTunes says that there are no songs on the iPhone under "on this iPhone"
    I am truly at my wits' end here.  And from the looks of it, Apple has really screwed the pooch on this one.
    Does anyone have any suggestions at all???  Will update as I continue to work on this mess.
    -Matt

    chrisfromroy wrote:
         4.     have gone through and completed all troubleshooting two times to no avail
    did that include this support article ?
    also, have you made sure Apple Mobile Device Service is installed and started ?

  • My iphone 3gs wont update. itunes and ipod touch update no problem, my GF has exact same phone and hers updated also...any advice?

    My iphone 3gs wont update. itunes and ipod touch update no problem, my GF has exact same phone and hers updated also...any advice?

    If I was in your shoes, I would choose to restore the iPhone with iTunes and then choose to NOT restore a previous backup.  I'd then go on to set up the phone as though it were totally new, and choose the stuff to load onto it.
    The reason I'd go through that trouble.. even though it meant losing a lot of settings and having to set stuff up again .. is because I wasn't sure I could trust the backup that it's restoring from.
    If you have trouble again after doing the fresh reload -- especially if it's soon after you do it -- you may have a hardware issue with the phone, such as faulty flash memory or a processor chip that's failing. If that's the case, you'll want to consider your repair/replacement options at that point.

  • I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original com

    I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original computr

    Go to www.ecamm.com and d/l PhoneView.
    To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place.
    With PhoneView you can take the content from the device to the iTunes library.
    MJ

  • TS1453 Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

    Hi, I bought Apple tv traying to rent a movie but there problem with itunes, and there is on apple tv don't have my country. could you help me please how can I solve this problem?

    Whinston,
    I live in Azerbaijan. Recently I bought apple tv in New York. When I come back to my country tried to rent movies from my country but couldn't find my country name on apple tv menu, so there is a problem I don't know how to fix it. is there have another way to take a rent movies?

  • I am not able to download ITunes. I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don

    I had some problems with ITunes and had to uninstall but now when I reinstall iTunes after I click on download iTunes and save the File, I get this message"Thank you for downloading iTunes" and nothing else happens. I don't see any thing else. Now not sure what else I have to do.
    Thanks,
    Ranjit

    See the further information area of Troubleshooting issues with iTunes for Windows updates.
    tt2

Maybe you are looking for